79
NextGen Release Notes Version 5.8 UD2 Hot Fix 81 Product Defect Module Detected In Description Resolution Practice Management 150394 RTS 5.8 UD1 Unable to run memorize or elig/ref report. Report crashes with IRC 8152 When remove the resp_status it works. Client uses RTS reader which pulls additional response status. Client uses RTS reader to deposit additional response status. Steps to recreate: 1. Log into Practice Management 2. Go to Reports > Scheduling > Appointment Listing 3. Under columns, make sure RTS Resp Status is selected Note: There must be a RTS Rep Status over 30 characters. 4. Click OK. Now, the user will not receive an iRC = 8152 error message when a RTS Response status is greater than 30 characters. This hot fix has no impact on other areas of the application. Refer to the Steps to Reproduce for more information. Ambulatory EHR 150347 Template Runtime 5.8 UD1 The Clear button does not clear data from the Describe plan/attempt field under the Risk Assesment panel. Steps to Reproduce: 1. Create a template with a Note field on. 2. Add a button and add the Assign Note Field trigger with empty string (""). 3. Open this template, type some string in the Note field, save, and close it. 4. Reopen this template from the same encounter, click on the button that has the trigger and then close the template. 5. Reopen the same template again. Actual result: The Note field retains the old value that was typed in step3. Expected result: The Note field is empty. The Note field does not save after the Assign Note field value triggers. This hot fix has no impact on other areas of the application. Refer to the Steps to Reproduce for more information.

NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

  • Upload
    donga

  • View
    222

  • Download
    0

Embed Size (px)

Citation preview

Page 1: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 150394 RTS 5.8 UD1 Unable to run memorize or elig/ref report. Report

crashes with IRC 8152 When remove the resp_status it

works. Client uses RTS reader which pulls additional

response status. Client uses RTS reader to deposit

additional response status.

Steps to recreate:

1. Log into Practice Management

2. Go to Reports > Scheduling > Appointment Listing

3. Under columns, make sure RTS Resp Status is

selected

Note: There must be a RTS Rep Status over 30

characters.

4. Click OK.

Now, the user will not receive an iRC = 8152

error message when a RTS Response status is

greater than 30 characters. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Ambulatory EHR 150347 Template Runtime 5.8 UD1 The Clear button does not clear data from the Describe

plan/attempt field under the Risk Assesment panel.

Steps to Reproduce:

1. Create a template with a Note field on.

2. Add a button and add the Assign Note Field trigger

with empty string ("").

3. Open this template, type some string in the Note

field, save, and close it.

4. Reopen this template from the same encounter, click

on the button that has the trigger and then close the

template.

5. Reopen the same template again.

Actual result: The Note field retains the old value that

was typed in step3.

Expected result: The Note field is empty.

The Note field does not save after the Assign

Note field value triggers. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Page 2: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Document Management 149659 Batch Filing 5.8 UD1 In NextGen Document Management, while filing

multiple documents, if the user navigates between

document pages, an error displays.

Steps to Reproduce:

1. Select multiple files and Acquire them through the

File Import option.

2. Select multiple files and open a document type with

a custom field (preferably free text).

3. Select a patient from the Person Lookup button.

4. Go to the viewer and select Move to first page.

5. Go back to the index form and type some free text

on the custom field.

6. Go to the viewer again and select Move to next

page. An object reference error appears.

In NextGen Document Management, while filing

documents multiple documents, if the user

navigates between document pages, it does not

display any error. This hot fix has no impact on

other areas of the application. Refer to the

Steps to Reproduce for more information.

Ambulatory EHR 141272 Menu Items 5.8 UD1 After the UD2 upgrade, alert comments are not tied to a

specific alert and that they are not shown in the Alert

Module or Patient Information Bar. For example,

alerts_mrp_.txt_comments does not display in Alerts

module following the UD2 upgrade, KBM Version

8.3.8.1.

These are alerts that are not tied to a specific alert in

the template. There is no place to store/view general

comments.

Steps to Reproduce

1. Prior to the upgrade, add an alert comment in the

alerts_mrp_ template.

2. Upgrade to UD2 HF01.

3. Verify the general comment from the alerts_mrp_

template. It is displayed as a Chart alert.

General Alert comments are mapped to the

User-Defined Chart alert type. This hot fix has

no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Page 3: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 150664 Document Generator – Tx Text 5.8 UD2 Even though no immunization has been marked as

Completed, a blank Immunization section shows up in

the document.

Steps to reproduce:

1. In EHR, create a patient record > set the gender to

male and age to 35.

2. Create an encounter for the patient.

3. Open *Intake and set any Specialty and Visit Type.

4. Click on the Care Guidelines link to open the Care

Guidelines template.

5. Go to the Clinical Guidelines panel and click the

Add/Update button on the grid.

6. In the Active Guidelines panel, click in the Condition

field and select Health Maintenance from the picklist.

7. Select No risk indicator from the Risk Male popup.

8. Click Save and Close on the Activate Clinical

Guidelines template to return to the Care Guidelines

template. TD vaccine appears in the CG grid.

9. Highlight the TD vaccine in the Clinical Guidelines

grid and click the Order button on the grid to launch the

Immunizations module.

10. Search for the following vaccines with the exact cpt

and cvx code and mark them as Partially Administered:

• Td – cpt - 90714 (cvx - 113)

11. Click Save and close the Immunization module

window. The Clinical Guideline template refreshes.

12. Close the Clinical Guidelines template and click the

Preview button to generate master_im document.

Actual result: The Immunizations section is shown in

the document even though no immunization has been

marked as Completed.

Expected result: Immunization details should be shown

in the document only if all the immunizations are

marked as Completed.

The immunization macro does not detect the

immunization section in the document when no

immunization is marked as Completed. If the

immunization is marked as Completed, it shows

up in the document. This hot fix has no impact

on other areas of the application. Refer to the

Steps to Reproduce for more information.

Page 4: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 150363 Template Runtime 5.8 UD2 Updated the ROWID() function to return current

sequence number on opened extended popup.

Steps to Reproduce:

1. Use ROWID() function without any parameters on an

extended popup.

2. Assign a label or field on populate the ROWID

function.

* Without the fix the rowID will not return anything.

* With the fix the row id will return the current navigated

record on the extended popup

Set all proper field styles when recreating edit

fields when the change field style trigger is run.

This hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 5: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 150332 Template Editor 5.8 UD2 Patient Diagnosis Trigger DUR check is altering the

behavior of attached triggers

that belong to the event that fired the patient diagnosis

trigger

Steps to Reproduce:

Create trigger scenario like list below

Normal scenario

1. User selects a dx.

2. Insert – Patient Diagnosis.

3. Various SPs that update that new Patient Diagnosis

record.

Alternate step #3

This can assign field value triggers or an alert box for

the sake of testing

4. Data Grid refresh.

DUR Alert

1. User selects a dx.

2. Alert pops up. (this is DUR screen not a trigger)

3. Various SPs run and fail.

Alternate step #3

This can assign field value triggers or an alert box for

the sake of testing

4. Data Grid refresh.

5. User acknowledges alert.

6. Insert – Patient Diagnosis.

Modified Steps to Reproduce:

1. In Template Editor, create a template. Add a data

grid with Billing ICD List table and some columns. Also

add an edit field.

2. Add a button (E.g.: “Insert Pat Dx”) with ‘Patient

Diagnosis’ trigger associated to it. Select V22.1 as the

Dx. Save the template.

3. To the same button (E.g.: “Insert Pat Dx”), associate

an assign field value trigger to add a value “Diagnosis

Added” to the edit field. Move the 'Assign field value'

trigger below the 'Patient Diagnosis' trigger using arrow

buttons so that it executes after the 'Patient Diagnosis'

trigger.

4. In EHR runtime, add a medication E.g.: Coumadin.

Stop trigger checking when DUR dialog is open.

This hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 6: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 145074 Medications Module 5.8 UD1 When a user clicks on the “Prescribe New” button,

there is a delay of 1 to 3 minutes before the Medication

Search window appears. This happens only when a

provider has a large amount (For example, 1500) of

medication favorites saved. This error does not occur

for providers who have saved 20 to 30 medication

favorites. This is due to a query that is being fired off for

each medication favorites and this query executes once

for 5.8 UD1 and twice for 5.8 UD2 for each medication

listing, whenever the Prescribe New button is pressed

and the Medication Search window is opened.

Steps to Reproduce:

1. Open a patient’s record from Ambulatory EHR.

2. Click the Medications Module.

3. Press the Prescribe New button.

The main SQL query is modified to include

PDR BRIEF indicators so that no additional

subqueries are performed for each favorites

medication listing. This hot fix has no impact on

other areas of the application. Refer to Steps to

Reproduce for more information.

Practice Management 145789 Form Templates 5.8 UD2 Selecting the Flat Fee option in the Late Fee Options

Form only zeros out the Percentage display, but it does

not zero out the percentage value in the background,

so the percentage stills gets applied to the late fee.

Steps to Reproduce:

1. Go to File/Print Forms/ Statements and click the

Late Fee button.

2. Select Percentage Setting and set the percentage

box to a percentage other than zero.

3. In the populated percentage box, change the

Percentage Setting to the Flat Fee Setting.

Note: The percentage box zeros out only the display.

4. Click OK. The percentage gets applied to the late fee

instead of the Flat Fee.

Set the Percent Box to 0.00 when selecting the

flat fee. The statement no longer runs late fees

in percentage mode. This hot fix has no impact

on other areas of the application. Refer to Steps

to Reproduce for more information.

Page 7: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 150256 Template Runtime 5.8.2.74 Whenever a user adds a common assessment, opens

a custom template with the medication summary sheet,

and double-clicks and launches the module, the

Ambulatory EHR crashes.

Steps to Reproduce:

1. Open *SOAP.

2. Click on My Plan.

3. Add Common Assessment.

4. Close the template completely.

5. Open the custom template with the medication

summary sheet.

6. Double click on the summary sheet. The EHR

crashes.

Ambulatory EHR does not crash when a user

does subsequent user actions such as add a

common assessment, open a custom template

with the medication summary sheet, and double-

click and launch the module. This hot fix has no

impact on other areas of the application. Refer

to Steps to Reproduce for more information.

Ambulatory EHR 149134 Other 5.7.x When you have documents or scanned images that go

into multiple view categories and you select one of

those documents or images from one category, the

focus now sets to first category.

Steps to Reproduce:

1. In NextGen File Maintenance > View Categories >

Add a document into several different categories.

2. Log on to NextGen Ambulatory EHR.

3. Open a patient and create a new encounter.

4. Click Documents icon, Click Generate and save the

document.

5. Select the Categories tab.

6. Expand the last category the document is in.

7. Open the document.

8. The focus will now jump up to the first category in the

list of categories the document is in.

When you have documents or scanned images

that go into multiple view categories and you

select one of those documents or images from

one category, the focus now stays on the

selected document or image. This hot fix has

no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Page 8: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

System Administrator 149948 System Administrator 5.8 UD2 When a user tries to change the User password in

NextGen Ambulatory EHR, an unhandled exception

error occurs.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Click Admin.

3. Click User Password.

4. Enter Old Password > Enter New Password >

Confirm New Password.

5. It will update the new password but you will receive

an unhandled exception error.

Actual Result: Password updates but exception error

occurs.

Expected Result: Password updates with no error.

The password updates successfully without any

error, when a user tries to change the User

password in NextGen Ambulatory EHR. This

hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Practice Management 149772 Statements 5.8.2.74 The Statements cannot be printed when the printer

toner is low.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Go to patient’s chart that has a balance.

3. Click the Statement icon.

4. Click Print.

Actual Result: User cannot print the statements when

printing from a specific printer.

Expected Result: The User should be able to print the

statement even when the printer toner is low.

The user can print the statements even when

the printer toner is low. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Ambulatory EHR 143272 Document Builder - High Edit 8.x The Document Builder Immunizations macro did not

include the information such as Manufacturer, DateVIS,

VersionDateVIS, CVXcode, and LotNumber.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Click Tools > Document Builder.

3. Open a new document.

4. Click Tools > Macro Builder.

5. Click Create New Macro > Summary Macro >

Standard > Immunizations and add one to the

document.

6. In your macro, Click Edit in the Columns section.

The Macro Column Select dialog box displays.

All the required columns has been added to the

Document Builder Immunizations macro such

as Manufacturer, DateVIS, VersionDateVIS,

CVXcode, and LotNumber. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Page 9: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 148822 Template Runtime 5.8.2.74 In My Plan dialog box, when you click the diagnostic

line items under Today’s Assessments, the screen

flashes for a few seconds before opening the NGKBM

GetDxGroupByReference selection dialog box.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Add data grids with multiple records to display.

3. Set the grids to sort on one more columns in the grid

properties.

4. Open and refresh the grid then there will be an extra

flash compared to the templates. Without grids set to

use sorting.

Delay the template drawing when showing or

hiding the multiple fields to draw after all

showing or hiding is completed. This hot fix has

no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Ambulatory EHR 145378 Provider Approval Queue 5.8.2.74 HF22 When you launch a New Task from the PAQ tab, there

is a GDI object leak within the Assign To window. 5 –

10 objects are lost.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Click the Inbox icon and go to the Provider Approval

Queue tab.

3. Select the + To Do button.

4. Click Add under assign too.

Expected Result: There should be no GDI object leak

within the Assign To window.

Actual Result: There is a GDI object leak within the

Assign To window.

There is no GDI object leak within the Assign

To window when you launch a New Task from

the PAQ tab. This hot fix has no impact on

other areas of the application. Refer to the

Steps to Reproduce for more information.

Page 10: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 148693 Workflow Module 5.8.2.74 In Clinical Tasking tab, when you select the Chart

button from the All Tasks and then re-open the

workflow the patient at the top of the task list is

highlighted.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Click the Inbox icon.

3. Select the Clinical Tasking tab and click the All

Tasks filter.

4. Highlight a patient task in the list and select Chart.

5. Re-open the Inbox. The same patient in the list is

highlighted.

7. Select a different filter from the list of filters.

8. Highlight a patient task in the list and select Chart.

9. Re-open the Inbox icon.

The focus is now on the first patient in the filter task list.

Expected Result: When a filter is applied, the Workflow

module should highlight the previously selected task

upon re-opening.

Actual Result: When a filter is applied, the workflow

module highlights the top task upon re-opening.

In Clinical Tasking tab, when you select the

Chart button from the All Tasks and then re-

open the workflow the previously selected

patient from the list is highlighted. This hot fix

has no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Page 11: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 148083 Template Runtime 5.8.2.74 The Pain Management panel in the Health Promotion

Plan dialog box when accessed from the pain plan link

in vital signs freezes the NextGen Ambulatory EHR

when you enter the quality of pain.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Click Add in vital signs panel to open vital signs pop-

up.

3. Select the Pain Plan link.

4. Enter fields in Pain Management panel. (Pain scale,

Method, Location, Onset, and Duration).

5. When user save and close the duration pop-up, the

quality pick list auto opens and the template does a

refresh that causes a big white space in the panel.

(Trying to select the quality of pain from the pick list

moves the user out of EHR and the EHR session

freezes.)

The Pain Management panel in the Health

Promotion Plan dialog box when accessed from

the pain plan link in vital signs does not freeze

the NextGen Ambulatory EHR when you enter

the quality of pain. This hot fix has no impact on

other areas of the application. Refer to the

Steps to Reproduce for more information.

Page 12: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 147561 Billing 5.8.2.74 HF7 Claim edit tasks are being generated when the check

box Create tasks during claim edits is not selected in

Enterprise Preferences dialog box. The tasks are

created after an encounter is saved and Claim Edits

are run in NextGen Practice Management.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Click Admin > Preferences > Enterprise and clear

the Create tasks during claim edits check box.

3. Create a claim edit task type in NextGen File

Maintenance.

4. Open your claim edit library that is in use for your

practice, turn on claim edit 173.

5. In the task types column, right-click and select Open.

Select your claim edit task you just created in step 2.

6. In NextGen Practice Management, create a new

encounter for a test patient and select a provider.

7. Add a new charge for the encounter with a different

provider.

8. Click the life saver icon on the main toolbar of charge

entry to run claim edits.

9. Note that the edit 173 fired off in red and should

state you need to correct the difference in providers.

10. Click Work Log on the main toolbar.

11. Select Claim Edit Task Types, click find.

12. Note that a task has been generated for the

encounter.

Claim edit tasks are only generated when the

check box Create tasks during claim edits is

selected on the Enterprise Preferences dialog

box. This hot fix has no impact on other areas

of the application. Refer to the Steps to

Reproduce for more information.

Page 13: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

File Maintenance 142923 Master Files - Practice 5.8 UD2 The old data field Guar_Name of the Version 5.8,

printed the first name and then the last name on the

Budget Letters. The new data field Account Guarantor

Name in the Version 5.8 UD2 prints the last name with

a comma and then the first name.

Steps to reproduce:

1. In File Maintenance, open the account letter to edit.

2. Add the Account Guarantor Name data field and

save the letter.

3. Log on to NextGen Practice Management and open

a patient's account.

4. Select the letter icon, select the letter that was

edited, right click and preview. The account guarantor’s

name displays with the last name and then the first

name.

Actual Result:

The old data field Guar_Name in the Version 5.8

printed the first name and then the last name on the

Budget Letters. The new data field Account Guarantor

Name in the Version 5.8 UD2 prints the last name with

a comma and then the first name.

Expected Result:

The Guar_Name field should display the name in the

First Last Name format.

The Account Guarantor Name First Last field is

added in the data repository under the Account

Information section for the budget/demand

account letter for printing the Guar_Name in the

First Last Name format.

Also, the Guarantor First Last Name is added in

the data repository for demand encounter

letters for printing the Guar_Name in the First

Last Name format. This hot fix has no impact

on other areas of the application. Refer to the

Steps to Reproduce for more information.

Page 14: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 146023 Communication Component 5.8 UD1 When some text from a workflow is copied and pasted

into Communication Component template, if that text

has some special characters in it, the

Infragistics2.grid.v10.3 crashes and the Red X displays.

Steps to reproduce:

1. Log on to NextGen System Administrator and make

sure that your user has an assigned provider to access

the workflow.

2. Open the Workflow.

3. Select any workflow document and type a comment

on the right side.

Note: Keep the comment text to be short but with

several lines of text. Make sure you use the Enter key

to create a new line.

4. Create a task for yourself using this comment.

5. Open a patient and open a template with the

Communication Component.

6. Create a new call as Other.

7. Fill in the Call Info and select Communication.

8. Click on the Comments textbox.

9. Open Inbox and click on the task that is created

earlier.

10. Select the all the text that was created in step #3.

11. Copy the text and close the Inbox.

12. Navigate back to the Communication Component

template, paste the copied text to the Comments

textbox, and click Add. The Red X displays instead of

the grid.

Expected Result:

The application checks the pasted text for invalid

characters and replaces them before displaying on the

grid.

Actual Result:

When some text from a workflow is copied and pasted

into Communication Component template, the

Infragistics2.grid.v10.3 crashes and the Red X displays.

When some text from a workflow is copied and

pasted into Communication Component

template, the application checks the pasted text

for invalid characters and replaces them before

displaying on the grid. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Page 15: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 149247 Template Runtime 8.3.8 In the Intake – Cardiology template, under the Reason

for Visit grid, if you select the Absent check box for

CAD, CHF Symptoms, Arrhythmia Symptoms, Vascular

Symptoms, and Valvular Symptoms and when you

clear the check box, it does not clear the data in the

grid but retains the data in it.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Select the Specialty as Cardiology and Office

Consult for Reason for Visit.

3. Select the Absent check box for CHF Symptoms and

clear it.

4. Notice the data in the grid doesn’t clear out upon

clearing the Absent check box for CHF Symptoms.

Expected Result: Data should be cleared out from grid.

Actual Result: Data still remains in the grid on clearing

the check boxes.

In the Intake – Cardiology template, under the

Reason for Visit grid, if you select the Absent

check box for CAD, CHF Symptoms,

Arrhythmia Symptoms, Vascular Symptoms,

and Valvular Symptoms and when you clear the

check box, it clears the data in the grid. This hot

fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Practice Management 137186 Reporting 5.7.2.118 HF60 The Payments with Reason Code By Line Item report is

not pulling in qualifying encounters based on report

parameters.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Go to Reports > Daily > Line Item > Reason Code >

Select Payments.

3. Set up Parameters

4. Click OK.

5. Report Results.

The Payments with Reason Code By Line Item

report is now pulling in qualifying encounters

based on report parameters. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Page 16: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 149064 Reporting 5.8.1.28 Some of the ICD-10 codes do not export from the Daily

Charge report. When you Export to Excel the value was

in date format instead of ICD-10 codes such as Z01.01,

Z01.21 and so on.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Load the ICD-10 diagnosis library.

3. Create a test encounter and add a test charge for

that encounter.

4. Select the Diagnosis code of Z01.21.

5. Click Save.

6. Go to Reports > Daily > Charges.

7. Select the Diag 1, Diag 2, Diag 3, and Diag 4

columns.

8. Click OK.

Note that the Z01.21 diagnosis is listed correctly.

9. Click the Export to Excel button and click Save.

10. Open the file in Excel, and note that the Z01.21

diagnosis code has been changed into a time date

format.

Actual Results: The Z01.20, Z01.21, Z01.30, Z01.31

ICD-10 diagnosis codes export into excel as dates.

Expected Results: The diagnosis codes should be

exported to Excel as they are.

When you Export to Excel the Dialy Charge

report, the Diag columns displays the ICD-10

codes as it is. This hot fix has no impact on

other areas of the application. Refer to the

Steps to Reproduce for more information.

Ambulatory EHR 148478 Workflow Module 5.8.2.74 In NextGen Ambulatory EHR, the new Inbox or PAQ

introduced in 5.8 UD2 upgrade executes a continuos

refresh at the specified user preference for the first time

even when the window is closed. This causes

excessive executions of the respective stored

procedures.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Click the Inbox icon.

3. Click the Clinical Tasking tab.

4. Click the Settings icon and select Preferences.

5. In Task Preferences dialog box, select Every

Minute(s) option.

6. Close the Workflow module.

7. Run a SQL trace and look for the "EXECUTE

ng_get_todo_tasks" to run.

8. With the fixed version, the tasking stored procedure

will only run if the Workflow window is currently visible.

In NextGen Ambulatory EHR, the Inbox or PAQ

does not refresh when the Workflow dialog box

is hidden. This hot fix has no impact on other

areas of the application. Refer to the Steps to

Reproduce for more information.

Page 17: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 145869 Appointment Scheduling 5.8 UD2 In 5.8 UD2, when a query is run using high CPU during

the check-in autoflow to get details from the Patient

Information dialog box to the Patient Relation Insurance

Selection screen, it takes about 2-8 seconds.

Steps to Reproduce:

Autoflow Sequence created specifically to test

performace of this issue, no spikes in CPU usage or

slowness of application observed for functions.

The cross joins in the query has been removed

as they were taking more time to load the

patients or relations details. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

NextGen Share 145677 Share Provider Search 5.8UD1 The NextGen Share provider search overwrites the

contact data for a provider in File Maintenance >

Master Files > Providers. This includes information

such as name, address, fax, phone, email, and

taxonomy code.

Steps to Reproduce

1. In File Maintenance > Master Files > Providers,

create or modify a provider’s contact information such

as Name, Fax Number, Address, or Phone Number.

2. In NextGen Share directory, search for the provider

that you modified or created in File Maintenance.

3. Select the provider from the NextGen Share

directory.

When a provider is created or modified in File

Maintenance, the NextGen Share Provider

Search component has been modified to not

overwrite any provider data created or modified

in File Maintenance (File Maintenance > Master

Files > Providers).

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Ambulatory EHR 147128 Share Provider Search 5.8 UD2 When searching for a provider in the NextGen Share

Provider Directory, and selecting a provider not on

page one, an incorrect provider name displays in MSU.

For example, if you select the first provider on page two

(Dr. Smith), then the first provider on page one (Dr.

Doe) displays in MSU.

Steps to Reproduce

The NextGen Share Provider Search

component has been modified to select the

same provider by name as for the one selected

by the Direct e-mail from the second or

subsequent pages of the search results.

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Page 18: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 147129 Share Provider Search 5.8.2.74 When clicking the Search button on the Referrals

Orders template or clicking the To button in the Medical

Summary Utility; the system issues an error message

"An item with the same key has already been added."

Steps to Reproduce

1. In EHR do one of the following:

Open the Referral Template and click the Orange

Share button.

OR

Open the Medical Summary Utility, Load Patient, and

click the To button.

2. Click the Search button to search for an external

provider or organization with the same Direct address

that are attached to your Favorites list.

The NextGen Share Provider Search

component has been modified to prevent the

error message "An item with the same key has

already been added." This message was

occuring when activating the search screen and

an external provider and an external

organization have the same Direct address and

added to the user’s Favorites list. This hot fix

has no impact on other areas of the application.

Refer to Steps to Reproduce for more

information.

Ambulatory EHR 148844 Medications Module .NET To Be Determined The Comments label needs to be renamed as "Non-

Clinical Notes to Pharmacy" when sending ERX

perscriptions to a pharmacy from the Medication

module.

Steps to Reproduce

1. Submit a refill request from Surescripts, which

comes in as Matched request.

2. After Refill request has been received for patient;

Launch the Workflow Module.

3. Select the newly created refill request task.

4. Verify that the note to pharmacy should display as

"Non-Clinical Notes to Pharmacy".

5. Select deny option then select "Denial - new

prescription to follow.

The Comments label has been renamed “Non-

Clinical Notes to Pharmacy" and the alert

message, “Notes to the pharmacy should be

non-clinical” now displays in the Send

Prescription dialog box. This hot fix has no

impact on other areas of the application. Refer

to Steps to Reproduce for more information.

Ambulatory EHR 148962 Medications Module .NET 5.8 When a generic name is substituted for a brand name

during ERX, the drug name is abbreviated.

Steps to Reproduce

1. Set the medication practice preference to "eRx:

always send generic name if not DAW".

2. Prescribe a brand medication such as Medrol (Pak)

4 mg oral tablets, dose pack.

3. Erx the medication.

4. The send medication's name is

METHYLPREDNISOLONE 4 mg TAB DS PK.

5. Surescripts expects the name to be

methylprednisolone 4 mg tablets in a dose pack.

The code was modified to resolve the defect.

When a generic name is substituted for a brand

name during ERX, the drug name is not

abbreviated. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 19: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 147987 Payments/Transactions 5.8 UD2 On the Balance Control dialog box, when there is a

discount on the encounter, the discount adjustment is

recalculated with a create/modify date of today’s date

and the process date is nulled/blanked out.'

Steps to Reproduce

1. On the Encounter Lookup dialog box search for an

encounter.

2. Select the encounter, right-click, and click Balance

Control.

3. On the Balance Control dialog box click the Prorate

button.

When the encounter has a discount, then the date error

occurs.

When clicking on the Prorate button on the

Balance Control dialog box, if there is a

discount on the encounter, the discount is

reversed and a new discount is created with the

current date. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

PM 147500 Statements 5.8 UD2 When printing statements in batches with more than 30

statements, the system freezes and displays the error

message, "Insufficient memory to continue the

execution of the program."

Steps to Reproduce

1. In Practice Management, click File > Print Forms >

Statements.

2. On the Statement Options dialog box, select a batch

of statements equal to or larger than 30.

3. Click Print.

When a printing statements in batches with

more than 30 statements, the statements print

successfully. The system does not freeze and

an error message is not displayed.

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information

Practice Management 147689 Statements 5.7 When an account meets the criteria to reset the

statement counter, it does not reset to zero.

Steps to Reproduce

In Practice Preferences Statements, do the following:

1. Select the check box Minimum flat dollar payment

amount and enter a dollar amount.

2. Select the check box Acceptable % of self-pay

balance and enter the applicable percentage.

3. Preview a statement and check the balance due.

4. Apply a payment to the charge that meets the criteria

for the statement counter.

5. Apply an adjustment for a patient with a discount for

making a timely payment.

When an account meets the criteria in Practice

Preferences Statements to reset the statement

counter, the statement counter resets to zero.

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information

Page 20: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 148136 Appointment Scheduling 5.8.1.28 In Practice Management when adding a holiday in

Practice Preferences Holidays, the new holiday does

not block out the time in the Appointment Book.

Steps to Reproduce

1. In Practice Management access the Practice

Preferences Holiday dialog box.

2. Click the Open Menu button and then Click New.

3. On the Holidays dialog box, add a holiday and click

OK.

4. On the Appointment Book review the Calendar for

updates.

In Practice Management when adding a holiday

in Practice Preferences, the new holiday is

blocked out in the Appointment Book. The time

frame is based on the criteria set on the

Practice Preferences Holiday dialog box.

Practice Management 147470 Other 5.8 UD2 When entering a patient’s email address in Practice

Management > Modify Information dialog box or EHR >

Patient Information dialog box an error message is

issued and the email address is not saved. This only

occurs when the email address begins with a number

or the last character before the @ is an (_). For

example, [email protected] or [email protected].

EHR Steps to Reproduce

1. In EHR access the Patient Information dialog box for

a specific patient.

2. In the E-Mail field, enter an email for the patient that

begins with a number or the last character before the

@ is an underscore (_).

3. Tab to the Comment field and the following error

message displays “The Email is invalid.”

Practice Management Steps to Reproduce

1. In Practice Management, access the Modify Person

Information dialog box.

2. In the E-Mail field, enter an email for the patient that

begins with a number or the last character before the

@ is an underscore (_).

3. Tab to the Comment field and the error message

“The Email is invalid.”displays.

When entering an email address that begins

with a number or the last character before the

@ is an (_). The email address is saved as a

valid email in both Practice Management and

EHR.

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information

Page 21: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 147867 Statements 5.8 UD2 When printing statements reason codes are showing

twice next to the line items.

Steps to test:

1. In File Maintenance access the Reason Code library

> Reason Code Library Maintenance dialog box.

2. Verify that two detail level reason codes are available

and the check box Display on Patient Statements is

selected for both reason codes.

3. In Practice Management create an encouner with a

payer and attach two charges to the encounter.

4. Create a batch and add a payment to the encounter.

5. Spread the payment to both charges and specify

CO18 and CO19 on both charge lines.

6. Save and post.

6. Export statements for the chart.

When printing statements the reason codes

only display one time next to the line item.

Practice Management 147075 Performance 5.8.2.74 Since upgrading to UD2, Practice Management takes

10-20

seconds to launch.

Steps to Reproduce:

1. Log into Practice Management.

2. Notice the slowness of the application.

The application was updated to more efficiently

search through running applications which is

done for syncing/SSO. This hot fix has no

impact on other areas of the application. Refer

to Steps to Reproduce for more information.

Ambulatory EHR 147692 Provider Approval Queue 5.8.2.74 HF40 Object reference not set to an instance of an object –

When

accepting the last item in the PAQ.

Steps to Reproduce:

1. Open EHR.

2. Open the PAQ.

3. Accept all item. After the last item, error is thrown.

The error was fixed that displayed a message

when you accept the last remaining pending

item. This hot fix has no impact on other areas

of the application. Refer to Steps to Reproduce

for more information.

Ambulatory EHR 147735 Document Builder - High Edit 5.8 UD2 Document Builder: Add a new column Employee to

Communication macro.

Steps to Reproduce:

1. Log into to Document Builder.

2. Open Macro Builder.

3. Create communication macro.

4. There is no Employee column.

Employee column was added to Document

builder Communication macro via SQL script.

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Page 22: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 142725 Orders Module 5.8 UD1 When several lab results are received (ie partials), the

most recent final results are not displaying correctly in

the order module results tab; the most recent results

should display on top of the older results but they are

not.

Steps to Reproduce:

1. Open EHR, select a patient>go to the Orders

Module.

2. Order a Lab.

3. Add results for that order. Then select a collection

date time and a result and save and close the module.

4. Open the module again. Then select the same order

and enter the results for it again by keeping the same

collection date time (make sure it matches the one you

inserted before) and select Save and Close.

5. Go to the Results tab.

6. If you don't see the results, click Refresh and notice

the results.

7. Notice different results each time you change the

view results by selection for the entered collection date

time.

Note: The Results tab should always display the most

recent results for the patient.

Code changes were made to display the most

latest results added for the panel. This hot fix

has no impact on other areas of the application.

Refer to Steps to Reproduce for more

information.

Page 23: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 147614 Provider Approval Queue 5.8 UD1 Lab results show in the PAQ as Restricted when they

are not enabled in the Provider Signoff setup in System

Administrator.

Steps to Reproduce:

1. Log into System Administrator.

2. Select View.

3. Select Provider Signoff Setup.

4. Select Setup.

5. Remove the check mark for All Lab Results.

6. Select Save.

7. Log into EHR.

8. Log into the PAQ.

If the Labs checkbox is not selected in System

Admin, we don't want to show labs at all in the

PAQ. This hot fix has no impact on other areas

of the application. Refer to Steps to Reproduce

for more information.

Practice Management 147713 Statements 5.8.2.74 When running batch statements in preview and then

clicking the print button, the statements print. When

you

are prompted to confirm if they printed OK, you get

errors and the statement print date does not update.

The

statement run report comes up blank as if they were

not

run.

Steps to Reproduce:

1. Log into Practice Management.

2. Go to File > Print Forms > Statements.

3. Click the Preview button on the Statement Options

screen.

Note: If you receive the message “Exception Found.

Would you like to view the report now?”, click No.

4. Click the Print icon.

5. Click on the X to close the screen.

6. Select Yes for the message “Did the statements print

correctly?”

The temp table will now stay open until the

statement form is closed. This hot fix has no

impact on other areas of the application. Refer

to Steps to Reproduce for more information.

Page 24: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 139538 Insurance Maintenance 5.8 UD2 Line Item authorizations and referral are not attaching

to

claims.

Steps to Reproduce:

1. Create an encounter.

2. Attach a payer that is set up to send line item or

line and claim level authorizations.

3. Add few Charges screen.

4. Add Authorization codes and attach the CPT4

codes to them (Make sure to enter a range of

codes).

5. Add Referral codes and attach the CPT4 codes

to them.

6. Open the Insurance verification folder and

confirm that the charges are linked to the

authorization and or referral.

7. Bill the encounter.

8. View the Claim – The first charge line will show

the authorization or referral, but subsequent

charges are blank.

Alternate: Same steps as above. Do not enter a CPT

range, but a separate line for each CPT code on the

same authorization or referral. All will be blank.

When a billed encounter has several charges

with a range of CPT4 codes all of the charge

lines display authorizations and referrals. This

hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Practice Management 141029 Billing 5.8 UD1 The system hangs and throws an out of memory

exception when loading location payers during the

billing process.

Steps to reproduce:

1. Claim edit 166 is turned on.

2. Create an encounter.

a. Bill the encounter.

b. Verify that the billing process completes without an

error.

The LocationPayer sql was modified to include

filters for locations, payers and providers that

are currently being process. This should help

eliminate the possibility of large number of

records being brought back from the database.

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Page 25: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 145674 Medications Module 5.7.3.16 Add a pop up alert for epcs admin / providers for audit

report notification.

Steps to Reproduce:

Login into EHR

no indicators/messages are populated to alert epcs

admins / providers to review epcs audit reports

1. EPCS provider

*** the practice.audit_enabled_flag

MUST be

set to 'Y' prior to testing the alert.

login with a user associated with an EPCS provider wtih

a relationship of self.

a. first login will generate a message

b any login after 30 days will generate a message

c. any login on or after the 7th before 30 days has

occurred will generate a message

2. EPCS Admin login with a user that has the

epcsadmin_ind column on the user_mstr table set to 'Y'

a. Every new

calendar day will generate a pop up message

Now, when an ePCS provider or an ePCS

admin user logs into the NextGen Ambulatory

EHR application, notification messages

regarding the availability of an ePCS audit

report for review is displayed. This hot fix has

no impact on other areas of the application.

Refer to Steps to Reproduce for more

information.

Practice Management 146505 Patient Lookup 5.8.2.74 When attempting to look up a patient by Provider

appointment. An error returns about unclosed quotation

marks.

Steps to Reproduce / Client workflow:

1. Launch EMR.

2. Launch the patient search

3. View by provider appointment.

4. Select Provider.

5. Select Find and receive error.

The error was does not occur anymore and was

fixed to fetch data when Provider Appointment

is selected in the search criteria in Patient

Lookup. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 26: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 146795 Statements 5.8.2.74HF38 Statements run by provider or location shows the same

total

account balance for all providers or locations per

account,

not the balance by each provider or each location.

Steps to Reproduce:

1. Run statement one for each practice, look at the

footer

balance.

2. Then, run statement one for each provider or

location.

The provider or location id was added to the

aging sql.

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Practice Management 146973 Reporting 5.8.2.74 Appointment Listing reports margins are off since the

upgrade. If you select auto size columns the report

lines

up but when you save the columns are off again. This

happens with all reports not just appointment reports.

Steps to Reproduce:

1. Log into PM.

2. Click on the Reports icon.

3. Click on Scheduling.

4. Click on Appointments Listing.

5. Click OK. The report is lined up as the client wants

with the date to the far left.

6. Memorize the report to save.

7. Open the memorized report. The report is no longer

lined up.

Note: If you select to autosize columns, the report lines

up but when you save, the columns are off again.This

happens with all reports not just appointment reports.

After 'Memorizing a Report' and reopening, it

will show the Columns and Memorized width as

the same. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 27: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 147137 Letters 5.8.2.74 When printing a recall letter from a patient's chart that

has many previous recall plans that were not expired,

the system will pull the expected return date from the

earliest recall plan when the <<Recall Plan Expected

Return Date>> data repository field is used on that

letter.

Steps to Reproduce:

1. From Patient's Chart, go to the Clinical

History/Notes tab.

2. Click on Appointments on the left side of screen

under Topics.

3. Right-click on one the appointments and select

Recall.

4. From the Patient Recall window, right-click on one

of the appointment and select Print > 1st Letter.

5. Close and go back to the Patient Recall window.

6. Highlight the next Appointment, and right-click and

select Print > 1st letter.

7. In Recall Plans under PM Master, search for Recall

Plans you just printed in PM for sample Patient.

8. Click Open, notice the information under Mailing

Information.

9.Click Ok close.

10. Click on Letters under PM Master.

11. Find Recall from the drop-down menu for Letter

Type.

12. Find the Recall Letter type and Open.

13. Notice the Micros for Date.

Recall letters will print the expected return date

repository field data of the selected recall plan

for demand/batch recall letters. This hot fix has

no impact on other areas of the application.

Refer to Steps to Reproduce for more

information.

Page 28: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 146840 Template Runtime 5.8.1.28 On the Chronic Conditions template

(fts_chronic_conditions), Users must select a problem

from the left list twice in order to edit details.

Steps to Reproduce:

1. Open a patient with no problems.

2. In the problem module, add three problems

3. Open *Soap, select specialty and visit type.

4. Open *Chronic Conditions.

5. Select one of the problems. If prompted to map an

ICD code, select one.

6. Type something in one of the text boxes. Select

Add/Update. Notice the text box does not clear.

7. Select a different problem.

8. Without making any changes or clicking anywhere

on the template, select a different problem.

The template fields flash, but the newly selected

problem details do not load the template. The User

must select the item again in order for the details to

appear.

The users are now able to select and edit a

problem from the Problem Description list on

the left pane of the Chronic Conditions template

the first time they select it. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Ambulatory EHR 142258 Share Provider Search 5.8 UD2 If a provider is added to favorite list after it has been

recently used, the recently used entry is not updated

and displays an error "Error adding Provider to yout

favorites list. An item with the same key has already

been added".

Steps to Reproduce:

1. Open Provider Search from the referrals template.

2. Search and select a provider from the share

directory.

3. After returning to the referral template, re-open

Provider Search.

4. Click the star icon to favorite the provider.

5. Go back to the recently used view by clicking the

“time” icon in the lower-left hand corner of the provider

search window. The provider’s star icon is not Yellow.

6. From the recently used view, click the star icon to

the provider. The error displays.

If a provider is added to favorite list after it has

been recently used, the recently used entry is

updated and error no longer displays. This hot

fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 29: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 142466 Insurance Maintenance 5.8.2 For Relation payers, the Authorizations and Referrals

entered on the Encounter Insurance Selection screen

are not displaying when you open the Insurance

Maintenance dialog box. The Authorizations and

Referrals entered in Insurance Maintenance dialog box

are not displaying the pushpins on the Encounter

Insurance Selection screen.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Create a new patient, add a relation and make their

insurance the primary or the secondary payer.

3. On the patient chart, click the Insurance tab, right-

click and select New. The Encounter Insurance

Selection dialog box displays

4. Double-click the Authorization. The Insurance

Maintenance displays.

5. Enter an encounter Authorization and click OK.

6. Double-click the Referrals, enter an encounter

Referrals and click OK.

Expected Result: When you open the Insurance

Maintenance dialog box, the Authorization and

Referrals tabs will have a pushpin and the information

will be populated in each tab.

Actual Result: When you open the Insurance

Maintenance dialog box, the Referrals and

Authorizations tabs do not have any pushpins and the

information is not displaying in either tab.

For Relation payers, the Authorizations and

Referrals entered on the Encounter Insurance

Selection screen are displaying when you open

the Insurance Maintenance dialog box. The

Authorizations and Referrals entered in

Insurance Maintenance dialog box are

displaying the pushpins on the Encounter

Insurance Selection screen. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Practice Management 138348 Charge Entry 5.8 UD1 When processing an encounter payer change and the

SIM/CPT amount is $0 on the new payer and there is a

discount on the charge, once the SIM price is manually

updated by the user, the balance does not move to the

Ins 1 bucket.

The application has been modified to ensure

there will be no residual transactions for $0

charge after Encounter Payer change. This hot

fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Ambulatory EHR 142267 Template Runtime 5.8 UD1 When accessing the Health Promotion Plan (BMI Plan)

from the vitals template or from active text link on the

*Intake template, the patient's BMI doesn't display at

the top of the HPP template.

The Label display on labels that are center

justified has been modified. Now the BMI

displays at the top of the HPP template. This

hot fix has no impact on other areas of the

application.

Page 30: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 146127 Reporting 5.8.2.74 HF1 You cannot drill down on a Patient Recall memorized

report.

Steps to Reproduce:

1. Report menu > General > Patient recall

2. Make no changes to the report and run the report.

3. Hover over a patient and you will see the double

arrow and you can drill down to the patient's chart from

the report.

4. Save the same report and then run it as a

memorized report and then hover over a patient. The

double arrow does not show and you cannot drill down

on the patient.

User can drill down to patient chart from

memorized recall report. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Ambulatory EHR 146305 Patient Info Bar 5.8 UD2 The insurance information on the Patient Information

bar is sorted incorrectly when the def_cob index in the

person_payer table for the given patient does not start

with 1.

The Patient Information bar insurance has been

updated to sort by using integers for the

def_cob instead of strings. You should now see

the insurances sorting incorrectly. This hot fix

has no impact on other areas of the application.

Page 31: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 146354 Workflow Module 5.8.2.74 HF1 Double-clicking on assigned task in the Inbox does not

prompt you to accept the task before editing patient’s

chart. When a task is sent to multiple users or a group,

user double clicks on the task and now the chart opens.

The user is able to work the task without having

accepted the task (multiple users can now work the

same chart simultaneously). In 5.8 UD1, the user would

be prompted to accept the task, and the task would

drop out of all other users' workflow task area.

Steps to Reproduce:

1. NextGen Ambulatory EHR > Inbox > New > assign to

two other users.

2. Log on as the other users to confirm new task is in

Inbox.

3. Without accepting the task, open task by double-

clicking the task.

4. Both users can open the task and edit the patient

chart simultaneously.

Actual Results: No promptsExpected Results: Forcing

one user to accept the task

Workaround: Check “Warn on multi edit” practice

preference in NextGen Ambulatory EHR preferences.

This will warn users if they are opening up a patient

chart that another user is accessing.

To fix this, a new user preference was added to

the Clinical Tasking/ Preferences screen so that

users can double click on a task and

automatically accept it and go to the chart. The

preference defaults to not set (unchecked). If

the preference is not set, the application

prompts them if they want to accept first when

they double click on a task to accept. An option

was also added to Accept and Chart just like

the Accept and Complete option. You can only

Accept and Chart if the task has a patient

attached. This hot fix has no impact on other

areas of the application. Refer to the Steps to

Reproduce for more information.

Page 32: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 146733 Template Runtime 5.8 UD2 Template causes NextGen Ambulatory EHR to freeze.

Steps to Reproduce:

1. Log into NextGen Ambulatory EHR and open

NGKBM Config by navigating to File > System\Practice

Template > Practice tab > Ngkbm Config.

2. Scroll down to the Telephone Call Tasking section

and confirm that "Attach Telephone Call template" is

NOT selected. Save the template if a change was

made.

3. Open a patient's chart and create a new encounter.

4. Open the Telephone Call template and select a

Specialty.

5. Select Medication Management.

6. Under Tasking, select Send & Close then select a

user, click Add, and click OK.

7. Save the telephone call template and close it.

8. Open the inbox.

9. Double click on the new task.

10. On the Medication Management Popup, click

"Telephone Call Summary".

11. Click "X" to close both popups.

Actual Results: NextGen Ambulatory EHR becomes

unresponsive.

The parent window was re-enabled when

multiple leveled popups are all canceled out.

This hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 33: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 146887 Workflow Module 5.8.2.74 When an assign task trigger is configured for a specific

user and also has the Always prompt for recipients

option enabled, the task does not automatically get

sent to the original user indicated (i.e. the user does not

automatically populate in the Task Recipients grid. In

UD1, the original user would be included in the grid,

and then there was an option for additional recipients to

be added.

Steps to Reproduce:

1. Log on to Template Editor and save a new test

template.

2. Add a new button to the template.

3. Right-click on the button and select Triggers, and

then select Add New.

4. Confirm that the event is set to Button Click and the

action is Add New Task.

5. Set the Due Date field .

6. Click on the ellipsis button next to Assign To and

select a user.

7. Check Always prompt for recipients.

8. Click OK to save all popups and save the template.

9. Log on to NextGen Ambulatory EHR and open a

patient's chart.

10. Open the new template and click the button with the

tasking trigger.

Actual Results: The user from step 6 will not be

included in the "Task Recipients" grid and the task will

not be sent to that user unless they are specifically

selected in the Select Task Recipients window in

NextGen

Ambulatory EHR.

Expected Results: The user(s) set in the Template

Editor trigger should be sent the task automatically

regardless of whether the Always prompt for recipients

option is selected.

The assigned users and groups are now

automatically populated into the Select Task

Recipients popup. This hot fix has no impact on

other areas of the application. Refer to the

Steps to Reproduce for more information.

Page 34: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 142266 Chart Tracking 5.8.2.74 The hide Recall plans have stopped and users not able

to see any of them in the Clinical History/Notes. This

issue also occurs when you manually stop or the

criteria to stop the plan are met.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Open chart/clinical history/recalls.

3. Add new recall plan.

4. Right-click recall plan to stop.

5. Recall plan disappears from chart.

6. In previous versions the stop sign would show.

7. Same as above on appointment edit book.

8. Report can be run for inactive recalls.

Actual Result: Recall plans have been stopped and you

are not able to see any of them in the Clinical

History/Notes.

Expected Result: When you stop a recall plan, the

recall plan should not be removed from the Clinical

History/Notes tab of the patient chart. There should be

a stop sign icon in front of the stopped recall plan.

Whenever we stop a Recall Plan for a Patient,

a Stop Sign is displayed in Clinical History /

Notes/ Recalls. Also, a new right-click mention

option was added; "Show In Active" if seelcted

will display only Active Recall Plans and if

cleared will display both "Active and Inactive "

Recall Plans. This hot fix has no impact on

other areas of the application. Refer to the

Steps to Reproduce for more information.

File Maintenance 146384 Libraries 5.8.1.28 HF114 After applying ICD-10, clients are experiencing long

delays in NextGen File Maintenance when you try to

pull up the diagnosis library.

Steps to Reproduce:

1. Log on to NextGen File Maintenance.

2. Click Libraries.

3. Click Diagnosis Codes.

4. Pulls up Diagnosis Code list, and then double-click

Default Diagnosis Library.

5. Long delay before the Diagnosis Code Library

Maintenance box shows up. (60+seconds)

The diagnosis code library has been updated

so that it will no longer load all the diagnosis

codes in the library upon initially opening a

library for edit or when a diagnosis code type is

selected in the search > filter section of the

form. Now when editing a diagnosis code library

one will have to perform a search in order for

the data to load in the grid. A label was added

at the bottom right of the grid that will indicate

how many codes are loaded in the grid out of

the entire library (xxxx of yyyy) where x is the

number of items in the grid and y is the number

of items total in the library that match the type

filter. This hot fix has no impact on other areas

of the application. Refer to the Steps to

Reproduce for more information.

Page 35: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

File Maintenance 146386 Libraries 5.8 UD3 In NextGen File Maintenance, you are not able to

create new diagnosis code library.

Steps to Reproduce:

1. Log on to NextGen File Maintenance.

2. Go to Libraries > Diagnosis code.

3. Click the Menu button and then click New.

Actual Result: Not able to create new diagnosis code

library.

Expected Result: Diagnosis code Library maintenance

window should open.

The diagnosis code library has been updated to

handle new libraries by preventing SQL queries

that are library specific before the library exists.

This hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

File Maintenance 146194 Libraries 5.8 UD2 When the client updates the expiration date for the ICD-

9 codes in NextGen File Maintenance, the client

receives the message: “The new expiration date cannot

be less than the effective date.”

Steps to Reproduce:

1. Log on to NextGen File Maintenance.

2. Click System-Master File.

3. Select ICD CM Codes.

4. Click the Menu button.

5. Select Update Eff/Exp dates.

6. Select ICD Type ICD-9.

7. Enter date for selected codes.

8. Select Exp Date.

9. Enter Expiration date.

Actual Result: The client receives message: “The new

expiration date cannot be less than the effective date”

when trying to expire ICD-9 codes.

Expected Result: The selected ICD-9 codes expire on

the given date.

When the client updates the expiration date for

the ICD-9 codes in NextGen File Maintenance,

the client do not receive the message and the

ICD-9 codes are updated. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Practice Management 145380 Statements 5.8.2.74 HF2 On Statements Practice Preferences when the Display

full patient name on detail info stmt check box is

selected, only the first name of the patient prints on the

detailed statement. This occurs after the application is

upgraded to 5.8 UD2.

Steps to Reproduce:

1. Log on NextGen Practice Management.

2. Click File > Print Forms > Statements.

3. Click Preview.

4. Statements do not display full name in Encounter

Detail Information.

On Statements Practice Preferences when the

Display full patient name on detail info stmt

check box is selected, the full name of the

patient prints on the detailed statement. This

hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 36: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 146841 Patient Chart 5.8 Alert popups in NextGen Practice Management can

load slowly. Script update needed.

Steps to Reproduce:

1. In NextGen Practice Management, search for a

patient.

2. Open a patient chart that will trigger an alert

message to appear.

Additonal script has been added so that alert

messages now display quickly in NextGen

Practice Management. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Practice Management 143232 Statements 5.8.2.74 The Late fees are processed properly when you

generate the report through the statement process;

however, when you open the statement or the patient

chart, the interest charge amount is 0.00 for all patients

that qualify for a late fee or interest fee.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Click File > Print forms > Statements.

3. In the statement dialog box, select late fee.

4. There is no pop-up warning, it processes the fees

automatically by opening the late fee report.

5. Go to any of the patient chart encounters and notice

that all late fee or interest fees show as 0.00.

Actual Results: The late fees is displayed as 0.00 for all

the patients encounter.

Expected Results: The correct late fee or interest fee

displays

in the patients encounter.

The correct late fee or interest fee now displays

in the patients encounter once the lates fees is

processed. This hot fix has no impact on other

areas of the application. Refer to the Steps to

Reproduce for more information.

Ambulatory EHR 145449 Crystal Report 5.8 UD2 The Crystal Reports generation in the NextGen

Ambulatory EHR fails if the report contains carriage

returns or other extra spaces in the Record Select and

Formula Select.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Click File > Reports > Crystal Reports.

3. Click Preview OB_prenatal for 8.3.

Actual Results: The Crystal Reports generates.

Expected Results: The Crystal Reports does not

generate.

The Crystal Reports generates in the NextGen

Ambulatory EHR fails if the report contains

carriage returns or other extra spaces in the

Record Select and Formula Select. This hot fix

has no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Page 37: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Various 141811 Tools/Utilities/Plug-ins;Upgrade

Package

5.8 UD1 When launching Document Manager or when launching

reports in NextGen Ambulatory EHR, errors are

displayed about missing DLLs.

Steps to Reproduce:

1. On a new machine, the laptop/virtual machine must

get an installation of 5.8 UD3 or greater (no previous

install).

2. Install the NextGen applications.

3. Launch NextGen Ambulatory EHR.

4. Launch a patient report (or create a report). The error

displays.

5. Launch Document Manager from the Application

Launcher. The error displays.

The build package has been updated to include

additional Microsoft components, so that now

when you launch a report in NextGen

Ambulatory EHR or in Document Manager,

errors about missing DLLs no longer display.

The hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Practice Management 144861 Patient Chart 5.8.2.74 HF2 After upgrade to version 5.8.2.74, when entering

foreign addresses, the system does not retain any

alpha character in the Zip Code field.

Steps to Reproduce:

1. Open patient demographics.

2. Select Jamaica as the Country from field. This may

need to be added in File Maintenance > Master List >

Countries > Open Jamaica> Select Show in PM > Click

OK.

3. Type in zip code JMAAW08, and then press the Tab

key.

4. Type in Kingston for the City.

5. Select FC (other) for state.

6. Click OK.

When a foreign address that does not exist in

the Zip Codes master file is entered, the on-the-

fly form will pull in the country that was added

with the new zip code. This way the on-the-fly

form does not automatically assume the ZIP

code is a US ZIP code and therefore will not

remove the alphabetical characters. The hot fix

has no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Page 38: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

File Maintenance 144889 Master Files - EPM 5.8.2.74 When you create a provider in File Maintenance and

enter a 9-digit ZIP code, the Add Zip Code Information

dialog box appears requesting the following required

fields to be completed in order for the data to be saved:

City and Country.

Steps to Reproduce:

1. In File Maintenance > Master Files > Providers.

2. Create a new provider.

3. Add Provider Information and complete all required

fields.

4. In the Zip field, enter a new 9-digit ZIP code.

Actual Results: The Add Zip Code Information box

appears requesting the required fields to be completed

before data will be saved.

Expected Results: The 9-digit ZIP code should

automatically save without requesting additional

information because the majority of 9-digit ZIP codes

will be different, unless the new providers are living at

the same residence.

The application has been updated to only use

the first 5 digits of US ZIP codes when checking

to see if information for the ZIP code exists.

The user will no longer be prompted for ZIP

code information for every combination of a 5-

digit ZIP code with a +4 code attached to it. The

hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Practice Management 145569 Patient Chart 5.8 Alert popups in NextGen Practice Management can

load slowly.

Steps to Reproduce:

1. In NextGen Practice Management, search for a

patient.

2. Open a patient chart that will trigger an alert

message to appear.

Alert messages now display quickly in NextGen

Practice Management. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Page 39: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

File Maintenance 145588 Libraries 5.8 UD2 For ICD-9 "E" codes that have 4 characters before the

decimal point, the decimal point seems to be moved

over one unit to the left when mapping these codes to

ICD-10 codes. For example, E878.2 is mapped to

ICD10 Y83.2, but when looking at the load file, it shows

the code as E87.82. It also gets mapped this way in the

Diagnosis Codes library. This appears to be happening

for all of the E ICD-9 codes that have 4 characters

before the decimal.

Steps to Reproduce:

1. Log into File Maintenance.

2. Click on Libraries > Diagnosis Codes.

3. Open a diagnosis codes library that has no

mappings.

4. Search for ICD-9 code E878.2 and verify it exists.

5. Search for E87.82 and verify that it does not exist.

6. Close the library.

7. Right-click on the library > GEMs Update.

8. Find the GEMs file, and then click Load.

9. Once results show in the Mappings, search for

E878.2 and it will not find the code.

10. Search for E87.82. Note that it finds this code.

11. If you click on import to load the mappings and then

check the library for ICD-10 code Y83.2, you will see

that it is mapped to E87.82 and not mapped to the

actual ICD9 code of E878.

Modified code to account for the "E" codes to

correct the issue with the decimal appearing in

the wrong position. This hot fix has no impact

on other areas of the application. Refer to the

Steps to Reproduce for more information.

Page 40: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 146141 Diagnosis Module;Medications

Module .NET;Template Runtime

5.8.2.74 HF15 DUR Interaction is not triggered, when users try to add

a new ICD-10 code from a NextGen KBM templates

such as the Assessments popup template within the

*Intake template or while adding an ICD 10 code.

Step to Reproduce:

1. Login to NextGen Ambulatory EHR.

2. Select a patient and open an encounter.

3. Open the Medications module and add a new active

medication.

4. Open the *Intake template.

5. Select a Specialty and Visit Type.

6. Select the SOAP tab.

8. Scroll to the Assessments/Plan section and click

Assessments to open the Add or Update Assessment

popup template.

9. Click the Diagnosis Code Lookup link.

10. Search and then select an ICD-10 code that would

cause an interaction with the added medication and

click Add/Update.

Expected Result: When you click Add/Update, the DUR

Interaction displays.

Actual Result: When you click Add/Update, the DUR

Interaction does not display.

Now, when you add a new ICD 10 code from a

NextGen KBM templates such as the

Assessments popup template within the *SOAP

template or while adding an ICD 10 code from a

customized template, and there is a DUR

Interaction, the information displays.

Practice Management 142170 Reporting 5.8.2.74 In Reports > General > Patient Recall > NextGen

Report Filter: Patient Recall dialog box, when you

select more than one resource, an error occurs "Error

Number: 5".

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Click Reports > General > Patient recall.

3. Run report without filters. There is no error.

4. No date filter.

5. Add one resource to resource filter. There is no

error.

6. Add second resource to filter. An error occurs when

you add more than one resource.

7. Report pulls more than the resources selected on

resource filter.

In Reports > General > Patient Recall >

NextGen Report Filter: Patient Recall dialog

box, when you select more than one resource,

an error 5 message no longer occurs. This hot

fix does not affect other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 41: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 146137 Medications Module .NET 5.8.3.26 The DUR Interaction is not triggered if a medication is

added in one practice and user adds a new ICD-9 or

ICD-10 code in a different practice within the same

enterprise for a patient using Templates when the

enterprise chart is off.

Steps to Reproduce:

1. Log on to NextGen File Maintenance.

2. Click Master Files > EHR > Enterprise.

3. Select the Enterprise which has atleast 2 practices

and click the Preferences button, and select the Show

DUR Across Enterprise check box .

4. Log on to NextGen Ambulatory EHR.

5. Select a patient. On the file menu, click Modify

Patient Information and clear the Enterprise chart

check box.

6. Click the Medication module and click Prescribe New

medication, which can be used for checking the DUR

Interactions.

Once the medication is moved to Active status, close

the patient.

7. Select another Practice within the same enterprise

using File > Change Enterprise/Practice.

8. Open patient lookup in the second practice, and

open the same patient for whom the medication was

prescribed previously.

9. On the file menu, click Modify Patient information

and verify the Enterprise Chart is cleared.

10. Click the Templates icon, and select *Intake

template.

11. Select the Speciality as Family Practice and Visit

Type as Office Visit.

12. Click the SOAP tab and scroll down to the end to

Assessments/PLAN section.

13. Click Assessments from the left panel.

14. In Add or Update Assessment pop-up, click

Diagnosis Code Lookup link and search for an ICD-9

code, which would cause an interaction with the

medication added previously. For example, if Coumadin

was added, then select V22.2.

The DUR Interaction is triggered if a medication

is added in one practice and user adds a new

ICD-9 or ICD-10 code in a different practice

within the same enterprise for a patient using

Templates. This hot fix does not affect other

areas of the application. Refer to the Steps to

Reproduce for more information.

Page 42: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 145636 Appointment Scheduling 5.8.2.74 HF4 In the Appointment Book, when users open the

calendar to search for an appointment by months,

weeks, or days in advance and then click a date that is

in the next month, the calendar does not display the

selected date instead it displays a different date.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Click the ApptBook tab.

3. Click the Change Dates icon.

4. Select a date in the next month (a day that is in

gray).

In the Appointment Book, when users open the

calendar to search for an appointment by

months, weeks, or days in advance and then

click a date that is in the next month, the

calendar displays the selected date. This hot fix

does not affect other areas of the application.

Refer to the Steps to Reproduce for more

information.

Ambulatory EHR 143620 Main Toolbar 5.8.2.74 HF3 The user is not able to load or create encounters on

specific patients, an error displays "Object reference

not set to an instance of an object”, followed by “No

Patient Encounters found. Add a New Encounter?".

Steps to Reproduce:

1. Update the patient_encounter table set

billable_timestamp to NULL for one encounter for one

patient.

2. Log on to NextGen Ambulatory EHR.

3. Verify that the user preference is to view encounters

by billable time (Tools > Preferences > Main Toolbar >

Encounter Display > Billable Date > Apply > Ok >

Logout and log back in).

4. Open the patient.

The error is displayed

An error is no longer displayed and user is able

to load or create encounters on patients. This

hot fix does not affect other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 43: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 145115 Workflow Module 5.8.1.28 The appointments listed in the bottom portion of the

Inbox on the Clinical Tasking tab does not take the

users refresh preferences.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. Setup an appointment for a patient.

3. Log on to NextGen Ambulatory EHR.

4. Click the Inbox button, select the Clinical Tasking

tab.

5. Click Preferences and set the Refresh On for 1

minute.

6. Go back to NextGen Practice Management and

update the workflow status from the appointment book.

7. Go back to NextGen Ambulatory EHR and access

the Clinical Tasking tab.

8. Wait for more than 1 minute. The status does not

refresh till you switch tabs and then come back to the

Clinical Tasking tab.

The appointments listed in the bottom portion of

the Inbox on the Clinical Tasking tab now takes

the users refresh preferences. This hot fix does

not affect other areas of the application. Refer

to the Steps to Reproduce for more information.

System Administrator 144250 System Administrator 5.8.1.28 HF1 When you try to change the password in NextGen

Practice Management, the user receives an error,

"System.Exception: The User's email address (Blank)

is not valid, please enter a valid email address at

NextGen.Mobile.PLSR.ClientProxy.MobileUserRegistra

tionProxy.RegisterUser(Int32 userID) at

NextGen.Shared.UserSecurity.frmChangePassword.Sa

veInformation()". Prior to 5.8.1.28 UD1 upgrade, user

never had to enter email or register at PLSR proxy

server.

Steps to Reproduce:

1. Make sure the database is licensed for NextGen

Mobile.

2. Log on to NextGen Practice Management with a user

that is not set up for NextGen Mobile and is not

licensed for NextGen Mobile.

3. In main toolbar click Tasks > Change Password and

change the password.

4. Error pop-up, but password gets changed.

An error no longer occurs in the NextGen

Practice Management, when you try to change

the password. This hot fix does not affect other

areas of the application. Refer to the Steps to

Reproduce for more information.

Page 44: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 145320 Template Runtime 5.8.2.74 A workflow with template runtime causes the

application to crash.

Steps to Reproduce:

1. Open a patient.

2. Click on the compass button on the patient info bar

to open the Patient Tracking template.

3. Double-click the Patient Tracking grid to open

"pat_apt_status_hx".

4. Change the room.

5. Save and close the template.

Expected: The application should not crash.

Actual: The application crashes.

Updates were made to prevent application from

hanging after opening an extended popup from

a popup template. This hot fix does not affect

other areas of the application. Refer to the

Steps to Reproduce for more information.

Ambulatory EHR 143754 Document Generator – Tx Text 5.8.2.74 When the document with a Communications Summary

macro is generated, there is slowness due to a query

that selects everything from the

telephone_contact_table.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Select a patient.

3. Create a encounter.

4. Generate the telephone_call_communication

document.

When the document with a Communication

Summary macro is generated, there is no

slowness or no error occurs. This hot fix does

not affect other areas of the application. Refer

to the Steps to Reproduce for more information.

Practice Management 145214 Statements 5.8 UD2 Statements are displaying the reason codes, when the

Display on Patient Statements code is not selected in

the Reason Codes library.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. On the file menu, click Admin > Preferences >

Practice.

3. Click Transaction.

4. Note the value in Default Reason Code Library.

5. Log on to NextGen File Maintenance.

6. Click Libraries > Reason Codes.

7. Open the Reason Code library and verify Display on

Patient Statements check box is cleared. Click OK.

8. Attach reason code to a transaction for a patient.

9. Preview statements for patient.

10. Reason code displays on statements.

Statements are not displaying the reason

codes, when the Display on Patient Statements

code is not selected in the Reason Codes

library. This hot fix does not affect other areas

of the application. Refer to the Steps to

Reproduce for more information.

Page 45: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 144933 Print Forms 5.8 The Assignment of Benefits field does not wrap

correctly on the patient data sheet when printing

through the auto flow.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. On the file menu, click Admin > Preferences >

Practice.

3. Click Data/Fee Ticket.

4. Enter the Patient Data Sheet Assignments of

Benefits Clause.

5. Make sure that the patient data sheet is part of the

auto-flow sequence. If the patient data sheet is not in

the auto-flow process, you can add this in the auto-flow

sequences in NextGen File Maintenance.

6. Create or check-in an existing appointment and the

data sheet will print with the text.

Actual Results: The Assignment of Benefits field does

not wrap correctly on the Patient Data Sheet.

Expected Results: All Fields wrap correctly and display

on the Patient Data Sheet.

The Assignment of Benefits field now wraps

correctly on the patient data sheet when

printing through the auto flow. This hot fix does

not affect other areas of the application. Refer

to the Steps to Reproduce for more information.

Page 46: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 145095 Diagnosis Module, Medications

Module .NET, Procedures Module

5.8.3.26 The DUR Interaction is not triggered if a medication is

added in one practice and user adds a new ICD-9 or

ICD-10 code in a different practice within the same

enterprise through Procedure module for a patient

when the enterprise chart is off.

Steps to Reproduce:

1. Log on to NextGen File Maintenance.

2. Click Master Files > EHR > Enterprise.

3. Select the Enterprise which has atleast 2 practices

and click the Preferences button, and select the Show

DUR Across Enterprise check box .

4. Log on to NextGen Ambulatory EHR.

5. Select a patient. On the file menu, click Modify

Patient Information and clear the Enterprise chart

check box.

6. Click Medication module and click Prescribe New

medication, which can be used for checking the DUR

Interactions.

Once the medication is moved to Active status, close

the patient.

7. Select another Practice within the same enterprise

using File > Change Enterprise/Practice.

8. Open patient lookup in the second practice, and

open the same patient for whom the medication was

prescribed previously.

9. On the file menu, click Modify Patient information

and verify the Enterprise Chart is cleared.

10. Click Procedure module.

11. Select a Procedure code and click OK.

12. Enter an ICD-9 code in the Diagnosis fields, which

should not be present in patient chart and also should

cause an interaction with the medication added

previously.

13. Repeat step 12 for an ICD-10 code.

14. Select Modifier and click Add.

15. Confirm the adding of the Diagnosis Code for ICD-9

and also for ICD-10.

The DUR Interaction is triggered if a medication

is added in one practice and user adds a new

ICD-9 or ICD-10 code in a different practice

within the same enterprise for a patient. This

hot fix does not affect other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 47: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 144929 Diagnosis Module, Medications

Module .NET, Procedures Module

5.8 UD2 HF15 The DUR Interaction window do not open when a user

adds a new ICD-10 code via a Procedure module,

which would cause an interaction with a medication

prescribed earlier to the patient.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Select a Patient.

3. Click the Medication module and click Prescribe

New.

4. Search for a medication and add the same to the

cart. Click Select.

5. Enter all the fields and click Accept.

6. Click the Procedure module and click the Procedure

lookup icon.

7. Select a Procedure and click OK.

8. Manually enter an ICD-10 code in the Diagnosis

fields, which should not be present in patient chart and

also should cause an interaction with the medication.

9. Repeat Step 8 for an ICD-9 code.

10. Select a Modifier and click Add.

11. Confirm the adding of the Diagnosis Code for ICD-

10.

The DUR Interaction window opens when a

user adds a new ICD-10 code, displaying the

contradiction between the ICD-10 code and the

medication. This hot fix does not affect other

areas of the application. Refer to the Steps to

Reproduce for more information.

Ambulatory EHR 144913 Diagnosis Module 5.8.2.74HF15 The Encounter Dual Coding pop-up displays the ICD

codes with the ICD-10 Mappings even after an ICD

code is deleted from the patients chart.

If an ICD code is linked to a Lab Order or Radiology,

then the ICD codes should not be removed from the

Encounter Dual Coding pop-up.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Select a patient.

2. Create a New encounter and click the Diagnosis

module.

3. Click the Add ICD button and add an ICD code.

4. Click Tools > Encounter Dual Coding and notice

mapping between ICD-9 and ICD-10. Click OK.

5. In the Billing ICD tab, delete the ICD 9 code.

6. Navigate back to Encounter Dual Coding pop-up.

If an ICD code is deleted from the patients

chart, then the Encounter Dual Coding pop-up

do not display an ICD codes. This hot fix does

not affect other areas of the application. Refer

to the Steps to Reproduce for more information.

Page 48: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 143829 Workflow Module 5.8 UD2 In the Select Task Recipients dialog box, you are not

able to expand the Workgroups to select an individual

user.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Click the Inbox icon.

3. Click the New button and select EHR task.

4. Click the To: field to select the users.

5. You do not have the plus sign to expand a

Workgroups to select an individual user.

In the Select Task Recipients dialog box, you

are now able to expand the Workgroups to

select an individual user and the ability to right-

click in the Available Users section. This hot fix

does not affect other areas of the application.

Refer to the Steps to Reproduce for more

information.

Ambulatory EHR 145071 Performance 5.8 The Provider Approval Queue stored procedure

(ng_provider_approval_queue) has been slow due to

parameter sniffing (use of non-localized variables

causing multiple execution plans to be created based

on received parameters).

Steps to Reproduce:

This is a DBA change for the Provider Approval Queue

to improve performance. Test the EHR documents,

EHR images, orders, DM images, HIE documents,

Crystal Reports, and patient notes are displaying

properly in the Provider Approval Queue for pending

and rejected items.

In order to test, check how much times does the

ng_provider_approval_queue stored procedure takes

before and after the change.

In the Provider Approval Queue stored

procedure , replace dynamic sql and @table var

with #temp tables in order to avoid parameters

sniffing and sp execution plan and add indexes

to improve the performance. This hot fix does

not affect other areas of the application. Refer

to the Steps to Reproduce for more information.

Practice Management 142302 Patient Chart 5.8.2.74 On the Patient Information dialog box in the E-Mail

field, when the user enters an email with one character

suffix or digit, an error displays "The Email is invalid".

Steps to Reproduce:

1. Log on to the NextGen Practice Management.

2. Click the patients Chart icon.

3. Click the Patient Information tab.

4. Open the patients Demographics.

5. In the E-Mail field, enter the email address

[email protected].

6. Click OK and the error displays The Email is invalid.

On the Patient Information dialog box in the E-

mail field, when the user enter an email with

one character suffix or digit, the system do not

display an error message. This hot fix does not

affect other areas of the application. Refer to

the Steps to Reproduce for more information.

Page 49: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 143145 Other 5.8 UD2 Patient Information incorrectly displays behind the login

screen after a logout. When you login again into

NextGen Ambulatory EHR, the following error displays

"Error in NextGenEMR.exe

InvalidArgument=Value of '0' is not valid for 'index'.

Parameter name index".

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Select a patient.

3. Create a new encounter.

4. Open several templates.

5. Generate a document.

6. Click Logout.

Actual Results: Patient Information incorrectly displays

behind the login screen after a logout.

Expected Results: Patient Information is not displayed.

The Workflow module first shuts down before

the NextGen Ambulaotry EHR application logs

out. Users will see a NextGen EHR Workflow

pop-up displaying "Please wait while the

Workflow module exits". This hot fix does not

affect other areas of the application. Refer to

the Steps to Reproduce for more information.

Ambulatory EHR 142482 Provider Approval Queue 5.8.2.74 In the Provider Approval Queue, when you select an

Order/Result, and click the Chart button, the NextGen

Ambulatory EHR application crashes.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR

2. Open a patient and create a New Encounter.

3. Open the orders module and create a new order with

8 or more test codes in the result set.

4. Open up the PAQ and select the New order.

5. Click the Chart button to load that patient's chart.

6. NextGen Ambulatory EHR crashes and/or exit.

The NextGen Ambulatory EHR application has

been modified not to crash or exit, when you

select an Order/Result, and click the Chart

button in the Provider Approval Queue. This hot

fix does not affect other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 50: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 144253 Statements 5.8 UD2 The Social Security Numbers are printing in the

statements even when you select the Supress SSN

from Statement check box in Practice Preferences.

Steps to Reproduce:

1. Open the NextGen Practice Management.

2. Click Admin > Preferences > Practice > Statements.

3. Select the Suppress SSN from Statements check

box.

4. Open a patient chart.

5. Create an encounter.

6. Choose an employer as the guarantor.

7. Do not attach insurance.

8. Create a charge.

9. Click the Stmts icon.

10. In the Patient Statements, click the Preview button

and notice the SSN.

The Social Security Numbers are not printing in

the statements when you select the Supress

SSN from Statement check box in Practice

Preferences. This hot fix does not affect other

areas of the application. Refer to the Steps to

Reproduce for more information.

Practice Management 145034 Sliding Fee 5.8.1.28 When you select Refused to Report check box in an

expired Family Info dialog box, the Sliding Fee alert do

not display when you open the patients chart.

Steps to Reproduce:

1. Open the NextGen Practice Management.

2. Open a patients chart.

3. Click the UDS tab.

4. In the Sliding Fee Schedule Verification section, click

New or Open.

5. Select the Head of Household as Self.

6. In the Family Information section, add an expired

entry and select the Refused to Report check box.

7. Add another entry in the Family Information section

and do not select the Refused to Report check box.

8. Close the patients chart and go back in.

Actual Results: The Sliding Fee alert does not display

when you select Refused to Report check box on an

expired family income entry.

Expected Results: The Sliding Fee alert now displays

when you select Refused to Report check box on an

expired family income entry.

When you select Refused to Report check box

in an expired Family Info dialog box, the Sliding

Fee alert displays when you open the patients

chart. This hot fix does not affect other areas of

the application. Refer to the Steps to

Reproduce for more information.

Page 51: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 144378 Claims Processing 5.8.1.28 HF112 The error message "Submitted Profile is required" is

generated for claims on the Claim Production Status

report.

Steps to Reproduce:

1. Open the NextGen Practice Management.

2. Batch bill two encounters.

3. Switch to a different practice.

4. Bill two encounters that have payers that are not

located in the previous practice.

Actual Result: The claim status report displays the

“Submitter profile is required” message.

Expected Result: The “Submitter profile is required”

message should not be displayed.

The error message "Submitted Profile is

required" is no longer generated for claims on

the Claim Production Status report. This hot fix

does not affect other areas of the application.

Refer to the Steps to Reproduce for more

information.

Ambulatory EHR 144824 Template Runtime 5.6 There is a resource error with setting secondary font on

data sheet fields.

Steps to Reproduce:

1. Open a patient.

2. Open the Medical Record template Home page

template.

3. Open the System template called

ngkbm_template_defaults.

The resource error and the task manager showing

10000

GDI objects will be displayed.

The resource error no longer occurs when

setting secondary font on Data sheet type

grids.This hot fix does not affect other areas of

the application. Refer to the Steps to

Reproduce for more information.

Practice Management 144845 Charge Entry 5.8 UD2 In the Charge Entry window, pressing the Tab key to

move between begin service date and the end service

date fields does not enter the selected date.

Steps to Reproduce:

1. Open the Charge Entry window with an existing

encounter.

2. Select a starting service date by using the date

picker.

3. Press the Tab key to move to the end service date

field.

4. Select an end service date by using the date picker.

5. Press Tab to move out of the end service date field.

Expected Result: The correct date is entered into the

end service date field.

The date picker has been updated so that once

the user selects a date, the date remains

selected in the end service date field. The hot

fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 52: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 145162 Other 5.8 Performance for displaying the provider specialty and

degree list is slow.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR and select a

location in the Select Location dialog box.

2. Change the practice (File menu > Change

Enterprise/Practice > pick the practice).

3. Select a provider from the provider drop-down field in

the menu bar.

Actual results: Provider list can be slow between 5 and

sometimes even 15 seconds

Expected results: Provider list - looking for more stable

response times without impacting system resources

NextGen Ambulatory EHR startup and logon

performance has been improved. The hot fix

has no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Ambulatory EHR 145166 Template Runtime 5.8 5.8.2.74 HF22 In version 5.8 UD2, if you have a popup template with a

goto module trigger launching you into the Problems

module. The NextGen Ambulatory EHR application will

hang and freeze when you close the module.

Steps to Reproduce:

1. Open a patient record.

2. Open *Intake.

3. Document the reason for the visit and the specialty.

4. Click on Side Nav > MU Check.

5. On MU Check, click Maintain Problem List.

6. Exit the Problem List.

Expected Result: The module closes with no issues.

Actual Result: The module closes, but hangs the

NextGen Ambulatory EHR application.

After you use a "Goto Module" trigger from a

popup template to launch the "Problems"

module, NextGen Ambulatory EHR does not

hang and freeze when you close the "Problems"

module. The hot fix has no impact on other

areas of the application. Refer to the Steps to

Reproduce for more information.

Page 53: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 141156 Letters 5.8 UD2 When you select the Exclude Expired Patients check

box in the Search Criteria section, the Recall Letters

section displays even the expired patients.

Steps to Reproduce:

1. Log on to NextGen Practice Management.

2. From the Menu bar, click File > Print Forms > Letters

> Recall Letters.

3. Select the Exclude Expired Patients check box.

Actual Result: If the Exclude Expired Patients check

box is selected, the expired patients are included in the

list.

Expected Result: If the Exclude Expired Patients check

box is selected, the expired patients are excluded from

the list.

When you select the Exclude Expired Patients

check box in Search Criteria section, the Recall

Letters section does not displays the expired

patients. The hot fix has no impact on other

areas of the application. Refer to the Steps to

Reproduce for more information.

Practice Management 141971 Appointment Scheduling 5.8 UD2 Some users are seeing a 15-second delay during the

check-in autoflow when navigating from the Patient

Information screen to the Insurance Selection screen.

Steps to Reproduce:

1. Log on to Practice Management.

2. Right-click any appointment booked on the schedule,

then

check in.

3. Create an encounter.

The query was modified, which was causing

heavy loads on eligibility referral transactions,

eligibility referral responses and authorizations.

The hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Practice Management 144525 ERA - EOB 5.8.2.74 HF7 The checkdate on the ERA EOB is in the wrong format

that is yy/mm/dd instead of mm/dd/yyyy.

Steps to Reproduce:

1. Create a remittance profile library (Libraries >

Remittance Profile) that has the option.

2. Create EOB data upon import.

3. Attach the remittance profile library to the payer for

ERA.

4. Import an ERA for the payer from step 2.

5. Open up an EOB that was created via the ERA

import.

The checkdate is yy/mm/dd instead of mm/dd/yyyy.

The checkdate on the ERA EOB is updated to

the proper format that is mm/dd/yyyy. This hot

fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 54: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 144510 Template Runtime 5.8.2.74 HF21 After applying 5.8.2.74 Hot Fix 21, the template pop-up

triggers on the extended popups throws an

"Encountered an improper argument" error. You are not

able to save the information which is entered on the

popups after an error is displayed.

Steps to Reproduce:

1. Apply NextGen 5.8.2.74 Hot Fix 21.

2. Re-register application for good measure.

3. Click New Encounter, select Specialty, and then

select Visit type.

4. In the Intake template, click Add to record new vitals

from the Vital Signs panel.

5. From the workflow enter Height, Weight, and

calculate BMI.

6. Click the active text for BMI Plan or Audiometry or

Orthostatic Vital Signs.

Assign a valid parent window pointer when

launching pop-up from extended pop-up. This

hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Ambulatory EHR 140872 Template Runtime 5.8 The pop-up template prompts to save when you click

the upper-right corner close button.

Steps to Reproduce:

1. Logon to NextGen Ambulatory EHR.

2. Select a patient.

3. Open Launch_Template_79563 in run-time.

4. Input an MR Pop-up template name, click the

Launch Template button to launch the MR Pop-up.

5. Immediately click the X icon to exit.

You are prompted to Save.

The pop-up template now exits when you click

the close button. This hot fix has no impact on

other areas of the application. Refer to the

Steps to Reproduce for more information.

Ambulatory EHR 142651 Workflow Module 5.8.2.74 An error message is displayed intermittently in the

NextGen

Ambulatory EHR application post UD2 upgrade.

Note: This issue occurs intermittently when performing

various actions in the NextGen Ambulatory EHR

application.

Steps to Reproduce:

This occurs intermittently when performing various

actions in EHR.

The code which loads the patient's image was

fixed to avoid multiple modules accessing the

same file at the same time. The error message

no longer displays in the NextGen Ambulatory

EHR application post UD2 upgrade. This hot fix

has no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Page 55: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 143436 Statements 5.8.2.74 Clients on UD2 are having exporting issues with

statements. Special characters are creating extra

columns in the data file and is causing files unable to

be

processed. EDI has found the following information:

1. Special characters are creating additional columns

when exported. Thus pushing data within the columns

over, resulting in data being printed in the wrong

description fields.

2. The additional columns exceed the amount of

columns

able to be processed per format type. Files are no

longer

able to be processed by EDI.

3. The special characters are found in the charge

description. Due to the special characters in the charge

description, the export cuts the descripion into one or

more additional columns.

4. After going into the charge descrition within the

client's

PM, the known characters at this point are comma,

quotes, and pound sign.

5. As new files are caught, EDI is working with the

clients

to have them manually change the charge description

and create new files. This only resolves the issues

when

the charge is newly added. For patients that already

have the charge in their chart, they will not be able to

process by EDI. Clients are forced to print those

patients

demand statements, but still printing in invalid columns.

6. Clients that are not on UD2 but did the ICD10 HotFix

have also reported an issue.

7. The majority of charge descriptions causing the

issue

are reason codes that are IDC10 related. For example:

CO140. The desription in EPM has a (#) that is

seperating the field into 2 columns.

The code was updated to look for a delimiter in

the data field and headle it, before adding the

wanted delimiters in the export file. This hot fix

has no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Page 56: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 141456 Share Provider Search 5.8 UD1 The NextGen Share Provider Search should provide an

alert to the user if the total number of the results

exceeds the number of results that can be displayed,

advising the users to refine the search criteria for more

relevant results.

When searching for a provider by the state code, users

are not alerted if the number of search results exceeds

the number of results that can be displayed. And thus

the users might think that Share Provider Search could

not search the provider.

Steps to Reproduce:

1. Access NextGen Ambulatory EHR.

2. Select a patient of your choice.

3. Navigate to a template housing the NextGen Share

Provider Directory Search template component.

4. Click the Template button to launch Share Provider

Directory Search.

5. Select My EHR and Share check boxes under

Provider Directories to Search.

6. Search for a provider by state, city or zip code in the

Location field.

7. Observe the number of displayed results and if there

is an alert that not all or the results could be displayed.

The NextGen Share Provider Search has been

modified to notify the user if the total number of

the results exceeds the number of results that

can be displayed, advising the user to refine the

search criteria for more relevant results. This

hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Ambulatory EHR 141453 Share Provider Search 5.8 UD1 The NextGen Share Provider Search does not allow to

search by the 2-character state code in the Location

field.

Steps to Reproduce:

1. Access NextGen Ambulatory EHR.

2. Select a patient of your choice.

3. Navigate to a template housing the NextGen Share

Provider Directory Search template component.

4. Click the Template button to launch Share Provider

Directory Search.

5. Select My EHR and Share check boxes under

Provider Directories to Search.

6. Search for a provider by name in the Name field, and

by a 2-character state code in the Location field.

The NextGen Share Provider Directory Search

has been modified to allow search by the 2-

character state code in the Location field. This

hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Page 57: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 140585 Share Provider Search 5.8 UD1 When you select a referring provider from the Share

Provider Search, this result in a duplicate referring

provider created in the provider master table if that

provider already exists with different ID in the provider

master table as a referring provider which was not

previously linked to the NextGen Share.

Steps to Reproduce:

1. Access File Maintenance.

2. Launch Provider List dialog box from Master Files /

System / Providers.

3. Create a new referring provider i.e. a provider that is

not associated with any practice and make sure that

the provider has a valid NPI.

4. Search for the provider in the Provider List and make

sure that there is one and only one provider with that

name.

5. Access NextGen Ambulatory EHR.

6. Select a patient of your choice

7. Navigate to a template housing the NextGen Share

Provider Directory search template component.

8. Click the Template button to launch Share Provider

Directory Search.

9. Search for a provider by provider name in the Name

field.

10. On the search results, click the provider name to

select the entry.

11. Launch Share Provider Directory Search, clear

Share check box and select MY EHR check box under

Provider Directories to Search.

12. Search for the same provider by provider name and

make sure that he can be found by My EHR search.

13. Return to the File Maintenance.

14. Launch Provider List dialog box from Master Files /

System / Providers.

15. Search for the provider you selected on the Share

Provider Directory Search results and make sure that

there is one and only one provider with that name.

16. Exit NextGen EHR.

17. Exit File Maintenance.

The NextGen Share Provider Search has been

modified to be able to find and cross-reference

the existing external referring provider by the

NPI when selecting that provider on the Share

Provider Search which avoids creating another

referring provider record in the NextGen

database. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Document Management 140878 Scan and File 5.8 UD1 When you access Document Management in EHR or

PM, an Unhandled Exception occurs when you open a

form with a date picker and select a date.

Steps to Reproduce:

1. Open a form with a date picker.

2. Select a date.

The control was being closed twice. The system

now hides the control after the date is selected

and then closes it appropriately. This hot fix has

no impact on other areas of the application.

Refer to the Steps to Reproduce for more

information.

Page 58: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 144089 Reporting 5.8.1.28 HF 69 The Payer column in the Reports module does not

display data for payers. It is blank when a payer

attached to the encounter.

Steps to Reproduce:

1. Log in to PM.

2. Click Reports and select Accounts Receivable.

Unbilled Encounters display.

4. Make sure that the Payer Name and Financial

Class columns are selected.

5. Click OK to run the report. When the report displays,

only Self Pay payer names display .

The application was updated to have the payer

name displayed. This hot fix has no impact on

other areas of the application. Refer to the

Steps to Reproduce for more information.

Ambulatory EHR 141891 Template Runtime 5.8 UD1 The following errors display when you attempt to open

templates that contain large amount of data:

- "A required resource was..."

- "Encountered an improper argument"

Steps to Reproduce:

To reproduce this defect requires a template with a

large amount of data. Template with no or minimal data

cannot replicate the defect.

1. Log on to NextGen Ambulatory EHR.

2. Select a patient.

3. In a new or existing encounter, open the Home Page

template.

4. If needed, complete the Specialty/Office Visit

information.

5. Navigate to the File > System/Practice Templates >

Practice tab and open Ngkbm Immunizations.

The template or NextGen Ambulatory EHR displays the

errors.

Template grids that have the first column

setting as empty now default to the same font

setup used for the grid on the font property

page. This hot fix has no impact on other areas

of the application. Refer to the Steps to

Reproduce for more information.

Page 59: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 142264 Template Runtime 5.8.2.74 On the fts_histories template when interacting with the

problem module, the pop-up template

fts_launch_module_popup displays, but remains open

when a user tries to close the module. It essentially

locks down the application waiting for an input.

Steps to Reproduce:

1. Log on to NextGen Ambulatory EHR.

2. Select a patient.

3. In a new encounter, open the Intake template.

2. Select Family Practice as the specialty and Office

Visit as the visit type.

3. Click either the Add/Update button under the

Medications panel or the Update button under the

Allergies panel.

4. Observe that when the module opens, there is a

small template pop-up that is displayed.

Updated the parent window relationship so that

fts_launch_module_popup closes properly. This

hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Ambulatory EHR 142961 Template Runtime 5.8.1.28 HF98 When the user completes the Office Services

information on an encounter and then clicks Save &

Close, the NextGen Ambulatory EHR application

crashes with an unhandled exception error.

Steps to Reproduce:

1. Access NextGen Ambulatory EHR.

2. Open any patient chart.

3. Create a new encounter.

4. Click Office Services and enter the relevant

information.

5. Click Save & Close.

When the user completes the Office Services

information on an encounter and then clicks

Save & Close, the NextGen Ambulatory EHR

application does not crash and no errors are

displayed. The encounter can be saved. This

hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 60: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 143026 Template Editor 5.8 UD2 When using the Alt + Tab key on the keyboard from

NextGen Ambulatory EHR with a pop-up template

open. the application becomes unresponsive.

Steps to Reproduce:

1. Open the fts_intake template.

2. Click the Health Promotion Plan text above the Vital

Signs grid.

3. Click on one of the Q* icons from the Health

Promotion Plan template.

4. Alt + Tab to another application then tab back to

NextGen Ambulatory EHR.

5. Close the Information Display window and the other

application will flash forward then back to Ambulatory

EHR.

6. Close the Health Promotion Plan window, the other

application will become unresponsive.

The application no longer becomes

unresponsive when a user tries to use the Alt +

Tab keys to navigate away from a pop up

template. This hot fix has no impact on other

areas of the application. Refer to the Steps to

Reproduce for more information.

Practice Management 142922 Letters 5.8.2.74 The letters generated in NextGen Practice

Management are displaying the practice address

instead of the remit to address.

Steps to Reproduce:

1. Access NextGen File Maintenance.

2. Go to Master Files>System>Practices>double-click

on the practice>in the Practice Defaults tab, enter the

address under the Remit to Address section.

3. Go to Master Files>Practice>Letters> add the Remit

to Address fields to the Letter>Edit Header Information.

4. Save the letter.

5. Access NextGen Practice Management and

generate the letter. The main practice address is

displayed in the letter instead of the remit to address.

The letters generated in NextGen Practice

Management now displays the remit to address.

This hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 61: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 142940 Appointment

Scheduling;Payments/Transaction

s

5.8.2.74 From the Daily View preference tab, the user selects all

the options to show for an appointment on the

Appointment Book - Daily View, but these items are not

getting displayed on the appointments.

Steps to Reproduce:

1. Access NextGen Practice Management.

2. Go to Admin>Preferences>User>Scheduling. The

Appointment Scheduling Preferences dialog box

displays.

3. Click the Daily View tab.

4. Select all the options under the Show the following

items for an appointment section.

5. Create a new appointment for a patient.

Expected Result: The appointment displayed in the

Appointment Book opened in the Daily View should

display all the items selected in step 4.

Actual Result: The appointment does not display all the

items selected in step 4.

Now the selected options in the Daily View

preferences tab are displayed for an

appointment on the Appointment Book - Daily

View. This hot fix has no impact on other areas

of the application. Refer to the Steps to

Reproduce for more information.

Page 62: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 142076 Statements 5.8.2 Incorrect Statement is being generated when the user

selects the Print One Statement option.

Steps to Reproduce:

1. Create a new Patient Chart.

2. Create two new encounters (make sure these

encounters are created with different Location and

assigned different Providers).

3. Add Charges to the encounters (make sure to add

different charges to the encounters).

4. Generate two separate statements with the settings

Print One Statement = For Each Location and Print

One Statement = For Each Provider respectively.

5. Review the statements.

When Print One Statement = For each Location is

selected:

Actual Result: As expected, two Statements were

generated for each location. But, each statement lists

both encounters though the other encounter was

created in different location.

Expected Result: Each location statement should only

display that locations encounters.

When Print One Statement = For each Provider is

selected:

Actual Result: As expected, two Statements were

generated for each Provider. But, each statement lists

both encounters though the other encounter was

assigned with different provider.

Expected Result: Each provider statement should only

display that providers encounters.

The application has been modified to generate

correct Statement when the user selects the

Print One Statement option. This hot fix has no

impact on other areas of the application. Refer

to Steps to Reproduce for more information.

Page 63: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 143116 Patient Chart 5.8 UD2 The Add Zip Code Information dialog box continues to

display even after the zip code information has been

added and updated.

Steps to Reproduce:

1. Access NextGen Practice Management.

2. Perform a People Lookup.

3. Open one of the person’s demographics screen.

4. In the Zip field add a zip that does not exist and click

anywhere outside the Zip field. The Add Zip Code

Information dialog box displays.

5. Enter the correct zip information and then click OK.

6. Use the Tab key on the keyboard or use the mouse

to select any other field on the demographics screen.

Expected Result: The county, country and state fields

should be updated according to the zip information

updated in step 5.

Actual Result: The Add Zip Code Information dialog

box continues to display and the user is not able to

save the zip code in the Zip field.

The application has been updated so that the

Add Zip Code Information dialog box does not

continue to display even after the zip code

information has been added and updated. This

hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Practice Management 141699 Letters 5.8 UD2 When exporting any letter (Recall, Demand, or

Appointment) line breaks are lost.

Steps to Reproduce:

1. Verify you have a valid letter template set up (for any

kind of letter) that includes line breaks.

2. Print or Preview this letter from NextGen Practice

Management and observe that line breaks are present.

3. Export the same letter template.

4. Copy contents of D1 Line and Paste in either

WordPad, Microsoft Word, or Notepad++.

Actual Result: Observe that everything is in one

continuous line (no line breaks).

Expected Result: Line breaks should be present.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 64: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 142315 Encounter Maintenance 5.8 UD1 The following error is displayed on the Diagnosis

Selection dialog box when the user tries to promote or

demote a diagnosis code in the Selected ICD-CM

Codes column on any encounter:

"Unhandled exception has occurred in your application.

If you click Continue, the application will ignore this

error and attempt to continue. If you click Quit, the

application will close immediately."

Steps to Reproduce:

1. Open an Encounter.

2. Go to Charges.

3. Click the Encounter Diagnosis button.

4. Add two or more diagnosis codes.

5. Use the blue arrows to demote or promote a code.

The error is displayed.

An error no longer occurs on the Diagnosis

Selection dialog box when promoting or

demoting a diagnosis code in the Selected ICD-

CM Codes column on an encounter. The

application has been modified to resolve this

issue. This hot fix has no impact on other areas

of the application. Refer to Steps to Reproduce

for more information.

Ambulatory EHR 141964 Document Builder - Tx Text 5.6.9.12 The client would like to add KBM macro's for user

credentials. NextGen System Administrator has a field

for user "credentials"and often the medical assistants

and nurses need their credentials on the documents

they create. This would affect all users, auditors and

other outside sources that review any NextGen Clinical

documentation that contains information created from

the "current user" function in the Template Editor.

Business Reason: Current functionality allows to pull

the "current user" into data fields on a template. Adding

the ability to concatenate the credentials data to the

"current user" data would be valuable because in many

cases it is a med-legal requirement to list the license

information (RMA, CMA, RN, etc.) with a user's name.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application.

Page 65: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 141094 Allergy Module 5.8 UD2 When a patient has Neomycin allergy, the following

message should be displayed on the Allergy Review

dialog box: Data on whether a vaccine contains

Neomycin is not available. If patient is allergic to

Neomycin please evaluate the risk of vaccine

administration on an individual basis.

Steps to Reproduce:

1. Login to NextGen Ambulatory EHR.

2. Access a patient.

3. Open Orders module.

4. Navigate to the Immunization tab.

5. Select New Order.

6. In the Create New Immunization dialog box, select a

vaccine.

7. In the Review Allergies dialog box, select the Yes

radio button for Neomycin.

Actual Result: Message is not getting displayed.

Expected Result: Message should be displayed.

The Allergy Review screen now displays the

disclaimer text when Neomycin allergy is

present. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

File Maintenance 142795 Master Files - EPM 5.8.2.74_HF14 An unhandled exception occurs when you right-click a

code returned from the ICD CM Codes search dialog

box in File Maintenance.

Steps to Reproduce:

1. Log in to File Maintenance.

2. Open Master Files > System > ICD CM Codes.

3. Enter an asterisk to display a list of codes.

4. Right-click a code and select Print.

Actual Result: an unhandled Exception displays.

Expected Result: no error is received displays.

An unhandled exception no longer occurs when

you right-click a code returned from the ICD CM

Codes search dialog box in File Maintenance.

Ambulatory EHR N/A ICD10/Dual Coding Not Version

Specific

Install the Clinical Data Loader (CDL), Version

201505_v3 after applying the hot fix.

After applying Hot Fix 5.8 UD2 HF15, you must

download and install the Clinical Data Loader

(CDL), Version 201505_v3, which is available

on the NextGen Healthcare Knowledge

Exchange. If you choose not to apply Hot Fix

5.8 UD2 HF15, you must download and install

the Clinical Data Loader (CDL), Version

201505_v3 or later on the next subsequent

hotfix that you apply.

Ambulatory EHR 141274 Orders Module 5.8 UD1 The next due date does not advance for Recurring

Orders released when the occurrences begin in the

future date (not on current system date).

The Orders Module has been updated to

advance the next due date of recurring orders

which are due on future dates. This hot fix has

no impact on other areas of the application.

Page 66: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 140243 Other 5.8 The NextGen Ambulatory EHR application shall support

the mapping and storing of both ICD-9 code and

corresponding ICD-10 code for a patient encounter to

support ICD dual coding.

The application has been updated to allow

mapping and storing of both ICD-9 and

corresponding ICD-10 codes for a patient

encounter. This hot fix has no impact on other

areas of the application.

Ambulatory EHR 140257 Orders Module 5.8 The system shall utilize dual coding feature to enable

existing scheduled future and recurring orders to use

an ICD-10 code instead of the associated ICD-9 code

after the ICD-10 mandate date.

The system now utilizes dual coding feature to

enable existing scheduled future and recurring

orders to use an ICD-10 code instead of the

associated ICD-9 code after the ICD-10

mandate date. This hot fix has no impact on

other areas of the application.

Ambulatory EHR 140540 Orders Module Not Version

Specific

The Orders Module shall enable a user to run the dual-

coding functionality to determine the corresponding ICD-

10 codes for the order.

Steps to Reproduce:

1. In Orders Module, new order screen (Lab/Rad).

2. Added a button to manually map diagnosis code

from ICD-9 to ICD-10.

3. Clicking this button will display the ICD-10 mapping

screen that is used in other parts of Ambulatory EHR.

4. If the code is already ICD-10 then no mapping is

performed.

5. If the code is ICD-9 then the mapped ICD-10 code is

displayed in case of 1:1 mapping.

6. If there are multiple mappings, this screen will allow

user to pick one ICD-10.

7. Once the mapping screen is closed, the order gets

updated with the mapped ICD codes.

8. Saving the order will update mapped diagnosis to

ICD-10.

If encounter is locked, order cannot be saved. User will

have to unlock the encounter.

The Orders Module now enables a user to run

the dual-coding functionality to determine the

corresponding ICD-10 codes the for the order.

This hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Ambulatory EHR 141770 Menu Items 5.8 A new File Menu item in the NextGen Ambulatory EHR

application shall perform the same functionality as the

new Dual Coding button on the main tool bar.

A new file menu item has been added to

perform the same functionality as the new Dual

Coding button on the NextGen Ambulatory EHR

main tool bar. This hot fix has no impact on

other areas of the application.

Page 67: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 141779 Diagnosis Module 5.8 A user is able to add an expired ICD-10 code to a

patient's chart when using the ICD Legacy Mapping

category (ng_search_legacy) in the diagnosis search

window.

Steps to Reproduce:

1. Log into NextGen File Maintenance and expire all

ICD-10 codes.

2. Log into NextGen Ambulatory EHR and open a

patient's chart.

3. Open the Diagnosis module under any encounter.

4. Click the Add ICD button under the ICD Billing List

tab.

5. In the Diag search window, click the All Diagnosis

category on the left side navigation section.

6. Enter and search for the diagnosis T52.3x3a. Note

that the Dx code T52.3x3a displays no results in the

window as it is expired.

7. Click the ICD Legacy Mapping category on the left

side navigation section.

8. Enter and search for the diagnosis 982.4.

Expected Result: No ICD-10 codes should be displayed

in the search results window.

Actual Result: The expired T52.3x3a ICD-10 code is

displayed and able to be added to a patient's chart.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 68: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 141782 Other 5.8 When modifying an ICD-9 to ICD-10 link, instead of

replacing the selected link, it will add a new link to the

list. This will cause confusion to the user as they will

believe they are following the workflow to update a

saved ICD-9 to ICD-10 (or vice versa) link, when

instead this feature will retain the old link and add the

new modified link. In this scenario, the feature should

discard or overwrite the old ICD-9 to ICD-10 link when it

is updated.

Steps to Reproduce:

1. Access NextGen Ambulatory EHR and open a

patient's chart.

2. Open the Dx module and add the ICD code 982.4 to

the patient's chart.

3. With that encounter selected, open the Encounter

Dual Coding dialog box (Tools > Enc Dual Coding).

4. Click the button in the middle of the first row.

5. Select any ICD-10 code from the list on the diag

search screen.

6. Click the OK button on the search screen and on the

Encounter Dual Coding dialog box.

7. Go back into the Encounter Dual Coding dialog box ,

click the middle button and select a different ICD-10

code to be linked to 982.4.

8. Click the OK button on the search screen and on the

Encounter Dual Coding dialog box.

9. Go back into the Encounter Dual Coding dialog box.

Expected Result: Only one row should be displayed

with the ICD-9 code 982.4, and it should be linked to

the ICD-10 code selected in Step 7.

Actual Result: Two rows are displayed with the ICD-9

code 982.4 linked to two different ICD-10 codes. The

two ICD-10 code selected in Step 5, and the one

selected in Step 7.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 69: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 142226 Other 5.8 On the Encounter Dual Coding dialog box, a user can

alter the ICD code that was added to the patient's chart.

Note that this will not alter the patient's chart in any

way, but will alter what is listed as the source ICD code

on the Encounter Dual Coding dialog box (and the

enc_icd_mapping DB table).

A button on the Encounter Dual Coding dialog box will

appear blank (without a label) when re-assigning a

different ICD-9 code to an ICD-10 code.

Steps to Reproduce:

1. Open a patient’s chart and select an encounter.

2. Assign the following ICD codes to the patient’s chart

under the selected encounter: 982.4 and T52.3x3a

3. Open the Dual Mapping window and map the code

T52.3x3a to 982.4 (i.e. ICD-10 > ICD-9). Please be

sure not to map the ICD-9 code to an ICD-10 code.

Expected Result: The middle button will appear with a

left facing arrow indicating an ICD-10 to ICD-9

mapping.

Actual Result: The middle button will not have any

display on it (i.e. blank middle button).

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 70: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 142229 Other 5.8 ICD Dual Coding feature does not automatically map

ICD-10 code to ICD-9 code when it is a one to one

mapping. Going from ICD-9 to ICD-10 codes will

automatically map if it's a one to one relationship, so for

consistency the reverse mapping should be automatic

as well.

Steps to Reproduce:

1. Find an ICD-10 code that maps to only one ICD-9

code. (i.e. S42.341K)

2. Access NextGen Ambulatory EHR and open a

patient's chart.

3. Select any encounter and open the Problems

Module.

4. Under the ICD Billing List tab, proceed to add the

ICD-10 code (S42.341K) to the patient's chart.

5. Click to view the Encounter Dual Coding screen

either via the button on the Ambulatory EHR toolbar, or

from Tools > Enc Dual Coding.

Expected Result: The ICD-10 code (S42.341K) is

displayed on the Dual Coding screen with the

associated ICD-9 code (733.82) linked to it.

Actual Result: The ICD-10 code is displayed, but the

ICD-9 code is not. The user must click to link the ICD-9

code to the ICD-10 code. In this scenario, the ICD-9

code should automatically be linked to the ICD-10

code, requiring no user intervention.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Ambulatory EHR 142239 Other 5.8 The new dual coding feature currently does not sort the

list of ICD values on the Encounter Dual Coding

window.

Steps to Reproduce:

1. Access NextGen Ambulatory EHR and open a

patient's chart.

2. Select and encounter and add the following ICD

codes to the patient's chart: N03.8, T52.3x3a,

S42.341K, and 053.8

3. With the same encounter selected, click the Dual

Coding button on from the Ambulatory EHR toolbar, or

select Tools > Enc Dual Coding.

4. Note the order in which the ICD codes are displayed

on the table.

5. One by one, link each ICD code displayed in the list.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 71: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 142353 Other 5.8 NextGen Ambulatory EHR shall enable a user to map a

patient’s assigned ICD-9 codes on an encounter to

corresponding ICD-10 codes on the encounter and vice

versa.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application.

Ambulatory EHR 142382 Other 5.8 Dual Coding feature does not automatically map 1:1

ICD codes if the ICD-10 code is not yet effective.

Steps to Reproduce:

1. Set all ICD-10 codes to become effective on

10/1/2015.

2. Access NextGen Ambulatory EHR and open a

patient’s chart.

3. Create a new encounter and add the ICD-9 code

053.8 to the patient’s chart.

4. Click to open the Dual Coding window.

Expected Result: The ICD-10 code B02.8 will be

automatically mapped to 053.8 on the Encounter Dual

Coding window. But ICD-9 to ICD-10 link will not be

saved to the enc_icd_mapping table until the user

clicks the OK button.

Actual Result: The Encounter Dual Coding window is

displayed, but no ICD-10 code is shown to be linked to

the ICD-9 code 053.8 even though it’s a 1:1 mapping.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Ambulatory EHR 142385 Other 5.8 All ICD codes are not being saved when a Scenario is

selected.

Steps to Reproduce:

1. Add ICD-9 code 806.1 to patient’s chart.

2. Open the Dual Coding screen.

3. Click the button captioned Choose a Scenario.

4. Click OK.

5. Selected ICD-10 codes are displayed on the

Encounter Dual Coding form.

6. Click OK.

Expected Result: Select ICD-10 codes are saved to the

enc_icd_mapping table.

Actual Result: Only one ICD-10 code is being saved.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 72: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 142388 Other 5.8 The user is getting Primary Key error when mapping

duplicate ICD-9 to ICD-10 and ICD-10 to ICD-9 codes.

Steps to Reproduce:

1. Add ICD-9 code 982.4 and T52.3X3A to a patient’s

billing ICD List on the same encounter.

2. Open the Dual Coding screen.

3. Map each respective code. 982.4 to T52.3X3A and

vice versa.

4. Click OK. RTE error occurs.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Ambulatory EHR 142509 Diagnosis Module 5.8 The enc_id_mapping table shall have a new column to

store uniq_id to help track from what encounter the

diagnosis came.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application.

Ambulatory EHR 142556 Other 5.8 An extra set of linked ICD diagnosis codes are being

saved unexpectedly when using ICD-9 scenario codes.

Steps to Reproduce:

1. Add 806.1 and 806.23 to a patient’s encounter.

2. Map both and save.

3. Open the Enc Dual coding window again.

4. Update both ICD-9 codes.

5. Click OK.

6. Open the Enc Dual coding window.

Actual Result: An extra set of codes were saved.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 73: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 142234 Other 5.8 The Dual Coding feature does not allow the user to link

ICD-10 codes that are not yet effective.

Steps to Reproduce:

1. In NextGen File Maintenance, make the effective

date for the ICD-10 code T52.3x3a after the current

date.

2. Access NextGen Ambulatory EHR and open a

patient's chart.

3. Select an encounter and add the ICD-9 code 982.4

to the patient's chart.

4. Click on the Dual Coding button on the toolbar, or

access it via Tools > Enc Dual Coding.

5. Click the button in the middle of the row that contains

the 982.4 ICD9 code information.

Expected Result:

The ICD-10 code T52.3x3a should be available as a

selectable code even though it is not yet effective.

Actual Result:

The ICD-10 code T52.3x3a is not display as an option.

The application has been modified to resolve

this issue. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Ambulatory EHR 142233 Document Builder - Tx Text 5.8.2.74 After updating to 5.8 UD2, when there are other

application window open along with the NextGen

Ambulatory EHR application and a user generates a

document, the Ambulatory EHR application goes into

the background and other open application come to the

foreground. The user has to then click the EHR icon on

the task bar to bring it back to the foreground.

Steps to Reproduce:

1. Access NextGen Ambulatory EHR

2. Open a patient.

3. Open other multiple applications.

4. Generate a document in Ambulatory EHR. The

document goes in the background along with NextGen

Ambulatory EHR and other applications come to the

foreground.

The application has been updated so that the

NextGen Ambulatory EHR application remains

in the foreground when a document is

generated. This hot fix has no impact on other

areas of the application. Refer to Steps to

Reproduce for more information.

Page 74: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Document Management 141733 Printing 5.8.2.74 When the user prints a document from the NextGen

Document Management application, it is printed in a

reduced size scale. When the same document is

printed from NextGen Ambulatory EHR, it is printed in

correct size.

Steps to Reproduce:

1. Access NextGen Document Management.

2. Print any document from the application.

Actual results: When printed from NextGen Document

Management, documents print in reduced size scale.

Expected results: When printed from NextGen

Document Management, documents should print in the

correct size scale.

The application is updated to fix the issue. This

hot fix has no impact on other areas of the

application. Refer to Steps to Reproduce for

more information.

Patient Sync 141851 Patient Sync 5.8 UD1 During the Core synchronization stage the Diagnosis

Search Tables on the remote application are over

written by the Populate Search Tables SQL job on the

remote database. The NextGen Remote Patient Chart

Synchronization client application is not properly

disabling the Populate Search Tables SQL job on the

remote database. The tables are being truncated on

the remote database, but it is not preventing the SQL

job

from executing. The SQL job executes, resulting in an

empty search tables.

The NextGen Remote Patient Chart

Synchronization Client application has been

modified to automatically disable the Populate

Search Tables job on the remote workstations

during the Core synchronization process. This

hot fix has no impact on other areas of the

application.

Page 75: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 142055 Crystal Report 5.7.3.16 A new report is required to capture all prescription

deletion events.

Steps to Reproduce:

1. Verify that a new report Prescription Audit Events is

available in the Distribution Reports folder:

2. Log on to NextGen Ambulatory EHR, and then open

a patient chart.

3. Access the Medication module, and then click

Prescribe New.

4. Search for a controlled medication and add it to the

patient chart.

5. When the medication is active, perform the following

actions on the medication in the mentioned order:

a. eRx

b. Fax

c. Print

d. Delete

6. After all the actions mentioned in step 5 are

performed, on the File menu, click Reports > Crystal

Reports.

7. Click Report Setup.

8. Setup a new report for Prescription Audit Events,

with All Encounters for All Patients.

9. Navigate back to the Report Setup window, and then

click Preview, with the report (created in step 8)

selected.

10. Enter all the necessary parameters and the click

OK.

Expected Results: The generated report should display

all the actions performed on the controlled medication.

A new report named Prescription Audit Events

is added under the Medication Reports folder.

This report will have the ability to display the

deleted medications. This report will also

display medications that have been Canceled,

eRx, Faxed, and Printed. This hot fix has no

impact on other areas of the application. Refer

to Steps to Reproduce for more information.

Practice Management 141450 Letters 5.8 UD2 When a user prints a letter that has a system

information field, an error can occur.

Steps to Reproduce:

1. Create a letter, which includes one system

information field.

2. Run the letter in Practice Management.

When a user prints a letter that has a system

information field, an error no longer occurs. This

hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Page 76: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 140713 Charge Entry;Diagnosis

Codes;Encounter Maintenance

Not Version

Specific

In Practice Preferences Charge Entry, when the check

box Remove charge diagnoses when voiding a charge

is selected, then the charge is processed and voided,

and the diagnosis ICD-9 or ICD-10 code remains on the

Patient Chart >

Encounters tab >General sub tab in the ICD-CM

Diagnoses code field.

Steps to Reproduce:

1. Login to Practice Management (PM).

2. Access Admin>Practice Preferences> select

Remove Charge diagnoses when voiding a charge

option, and click OK.

3. Access any patient and create a new encounter that

has Insurance for this patient.

4. Access the charges; and add any charge with a

diagnosis.

5. Save the charge.

6. Bill the encounter and generate a claim.

7. Access posting and create an active batch.

8. Right click on the encounter in the encounter list on

Patient chart and click Add Transaction.

9. Add the transactions and Save.

10. Access the active batch, balance it and post the

payments.

11. Access the Charges dialog box of this encounter

and click Void to void the charges and click OK on the

pop-up message dialog box.

12. The system strikes the charge line item and the

charge is voided.

13. Access the General sub-tab of Encounters tab on

the Patient chart.

14. Review the ICD-CM section.

Result: No Diagnosis codes should display; but

currently they still display even after voiding the charge.

In Practice Preferences Charge Entry, when the

check box Remove charge diagnoses when

voiding a charge is selected; and the charge is

processed and voided, the diagnosis ICD-9 or

ICD-10 code is removed from the Patient Chart

> Encounters tab >General sub tab in the ICD-

CM Diagnoses code field. This hot fix has no

impact on other areas of the application. Refer

to the Steps to Reproduce for more information.

Page 77: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 141557 Provider Approval Queue 5.8 UD2 When a user attempts to print a NextGen Ambulatory

EHR image from the Provider Approval Queue (PAQ),

an

incorrect patient name prints in the footer.

Steps to Reproduce:

1. Access NextGen Ambulatory EHR.

2. Look up a patient.

3. Create a new encounter.

4. Add a NextGen Ambulatory EHR image to the

patient's chart.

5. Make sure that the image is setup to be sent to the

PAQ.

6. Close the patient.

7. Look up a different patient in NextGen Ambulatory

EHR.

8. Log on to the PAQ.

9. Select the NextGen Ambulatory EHR Image that was

sent to the PAQ.

10. Select the printer icon and print the image.

Actual results: The active patient in NextGen

Ambulatory EHR prints in the image

footer.

Expected results: The active patient in the PAQ should

print in the footer.

When a user attempts to print a NextGen

Ambulatory EHR image from the PAQ , the

correct patient name now prints in the footer.

This hot fix has no impact on other areas of the

application. Refer to the Steps to Reproduce for

more information.

Ambulatory EHR 141563 Workflow Module 5.8 UD2 When a user, who is not assigned to a provider, opens

the Inbox, the following message displays: The provider

to which you are linked is not enabled for the PAQ.

Steps to Reproduce:

1. Create a new user in System Administrator.

2. Do not assign the user to a provider.

3. Access NextGen Ambulatory EHR.

4. Open the Inbox.

Expected Result: No error message displays.

Actual Result: The following message displays: The

provider to which you are linked is not enabled for the

PAQ.

This error message should only display when the

user clicks the PAQ icon, not the Workflow (Inbox)

icon.

When a user, who is not assigned to a provider,

opens the Inbox, the error message (The

provider

to which you are linked is not enabled for the

PAQ) no longer displays. The system has been

updated so the error message displays when

the user clicks the PAQ icon, not the Workflow

(Inbox) icon. This hot fix has no impact on other

areas of the application. Refer to the Steps to

Reproduce for more information.

Page 78: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Practice Management 140850 ERA 5.8 UD1 The ERA import posting report displays the error

message, Not posted due to Ineligible Policy Number.

This error is due to a code change that was needed to

address problem number 54594. An additional code

change is needed to incorporate separate encounter

payer matching options.

A code change was made to implement the

previous encounter payer matching logic along

with the new logic that exists in hot fix 117 to

avoid the surplus of Ineligible Payer errors. To

differentiate between the two methods, a new

column was added (sys_info.era_matching_ind)

which is set to Y for clients reporting the original

issue in problem number 54594. For all other

clients needing this latest hot fix, no database

update is necessary. This hot fix has no impact

on other areas of the application.

Ambulatory EHR 140249 Orders Module Not Version

Specific

A new script is needed to update pending vaccine

orders to use an ICD-10 code instead of the associated

ICD-9 code.

A script has been provided to update the

diagnosis code to the ICD-10 code of Z23 for

pending vaccines created within the given date

range and for all inventory and favorite

vaccines. The script can be run the night before

the mandate date to use ICD-10 codes. This

issue has no impact on other areas of the

application.

Note: The script is released as a stored

procedure.

The name of this stored procedure is:

ng_imm_update_icd. When the HF package is

installed, this SP will be created in the

database.

Ambulatory EHR 140261 Document Generator – Tx Text 5.8 UD2 Lab Results Summary macros are not displaying data

on a generated document when the macro is on a line

with no other text.

Steps to Reproduce:

1. Add a lab results macro to a document.

2. Generate the document on an encounter that

contains lab results data.

Result: No lab results data appears on the document.

Documents now display lab results correctly

when the Lab Results Summary macro is used.

Changed the blank logic to recognize Lab

Results Summary macros as 'not blank' when

they have data. This hot fix has no impact on

other areas of the application. Refer to Steps to

Reproduce for more information.

Page 79: NextGen Release Notes Version 5.8 UD2 Hot Fix 81 · NextGen Release Notes Version 5.8 UD2 Hot Fix 81 ... alerts_mrp_ template. 2. ... The immunization macro does not detect the

NextGen Release Notes Version 5.8 UD2 Hot Fix 81

Product Defect Module Detected In Description Resolution

Ambulatory EHR 140910 Communication Component;

Workflow Module

5.8 UD2 When a user completes a telephone call using the

Complete status in the Communication Component, all

pending telephone call tasks for all patients are

completed. The parent_detail_id is not changing, which

is causing all tasks to update together.

Steps to Reproduce:

1. Use the new Communication Component to create a

new call (Call #1) to a patient.

2. Use Add & Task to send a task to a recipient (users

or groups, both have been tested)

3. Use the new Communication Component to create a

new call (Call #2) to a different patient.

4. Use Add & Task to send a task to the same

recipient.

5. Recipient: Mark the call chain complete using the

Communication Component Call Status screen.

Change the Status field to Complete.

Results: Both tasks in the recipient's Clinical Tasking

inbox are marked as complete. Call #2 is marked as

complete in the call chain within the Communication

Component. Call #1 does not show any change in

status within the Communication Component.

Completing a call through the Communication

Component no longer completes all of the tasks

associated with calls in the Workflow module;

only the task associated with the completed call

is marked completed. This hot fix has no impact

on other areas of the application. Refer to Steps

to Reproduce for more information.