Capitalize On

Next Gen IT Services

Agile, Efficient & Scalable IT Services for your needs

Reliable Robust Secure

Create a and Reliable, Resilient Responsive

IT Environment

Overvi ew

With increasing IT automation spend, operating costs and evolving business needs, high quality IT infrastructure support has

become a necessity.

are reliable, resilient and responsive. We have extensive experience in managing complex IT implementation projects and

integration of emerging technologies in a dynamic environment.

As one of India’s top IT services firms, CMS IT Services has support infrastructure spread across 30 branches and 220 direct

support locations in India. CMS IT Services provides complete solutions to large corporations across all sectors, including

banking, insurance, retail, telecom and manufacturing.

CMS IT Services provides new, cost effective and cutting edge IT infrastructure solutions that

Industries

CMS IT Services

Data Centre Operations Management

Security Management

End User Services

Mobility Services

Infrastructure Commissioning

Predictive Service Support

Assisted Services for Parts, Upgrades & Consumables

Cloud Services

Enterprise Management Services

Storage Management

RIM Services

On-site Support

Helpdesk Management

Datacenter Management

I n frastructu r e Managem ent Services I T S u p po rt S erv i c es

Prod uct Su ppo rt Services Professi onal System I ntegratio n

I N FR AST RU CT U R E

M A N AG EM EN T S ERV I C ESP RO D U CT S U P PO RT S ERV I C ES

IT Su ppo rt Servi ces Professional

System Integration

Cost-Effectively

Manage Your IT

Services

Strengthen IT

Infrastructure with

Quality Availability

Services’

Augment Capabilities

for Operational Excellence

Enable Cloud

Based IT Systems

Manage risks, comply withregulations and integrateadvanced technology.

Enhance operational efficiency,transform processes andincrease productivity inhealthcare services.

Utilize next generationtechnology, converged networksand upgraded infrastructure toservice technology customers.

Increase accountability, improveaccessibility, maximize revenues andreduce costs with technology based,citizen-centric initiatives.

Reduce operational costs,increase efficiency and ensurequality and safety standardsare maintained.

BSFI

Healthcare

Telecom Manufacturing

Government

in-Depth Understanding of the Indian It Market

Unparalleled National Reach

CMS IT Services has 220+ direct support locations, coverage across 95% of districts, 10 regional centers

and 30 branch offices.

The CMS IT Services Experience

Capitalize on

Our It Su ppo rt

Our Experi ence

Ou r Expertise

Ou r ProcesseS

ToMake yo u r busi n ess agi le an d

respo nsive to chan gi n g IT n eeds

CMS IT Services has built resilient work flows and processes that have stood the test of time for decades.

With experience comes the deep understanding of the end user and requirements of the Indian IT

customer.

Em pow er Yo u r B u s i n ess

220+

3010

Direct Support Locations

Regional Centers

Branch Ofces

A d o pt R eli a b le IT I n frast ru ct u r e

I n frastru ctu r e Su ppo rt

150+

24/7

SeaterNetworkOperatingCenter

Service Desk

nationwide coverage

Ri ght Pro cesses

Risk Red ucti on

To ensure engagement with customers is valuable; CMS IT Services has implemented a strong adherence

to high quality processes.

With the ability to scale up and scale down with ease, CMS IT Services reduces the business risk for those

customers who have changing IT requirements.

Ri ght Size

CMS IT Services has built a strong relationship management framework which is flexible and responsive

to changing customer needs. Our organization size facilitates an easy-to-work process that enables faster

delivery and implementation.

Ri ght Peo ple

CMS IT Services has a team of experts with extensive experience in the industry, with 5,000+ skilled and

certified engineers, 1,500+ Microsoft & Cisco certified engineers and 90+ ITIL v2 certified professionals.

Ri ght Peo ple

R i g ht Size

Ri ght Pro cesses

I n-D ept h U n d ersta n d i n g

o f th e Market

U n pa r a lleled

Busi n ess Reach

Risk Red uctio n

What's In It for You CMS IT Services provides cost effective and cutting edge IT infrastructure solutions to make your systems

more efficient, resilient and responsive to changing business needs. Re-define your IT environment.

1

2

3

4

5

Gain consistent experience across functions of

training, automation workflow and quality.

CMS IT Services provides access to expert & reliable resources.

Gain flexible and responsive solutions

to changing customer needs.

CMS IT Services ensures faster delivery with

a lean and efficient organization structure.

Increase productivity and reduce IT

downtime and operating costs.

CMS IT Services provides high quality

IT infrastructure support.

Gain better accountability and control over the projects.

As a policy, CMS IT Services does not outsource to other

partners ensuring dedication towards a project.

Achieve superior customer service with better quality.

CMS IT Services has quality accreditations of ISO 9001-2008

and ISO 27001 (ISMS) & ISO 20001 (ITSM).

Value Proposition CMS IT Services manages complex IT implementation projects and helps integrate emerging

technologies to service the ever-changing demand for IT infrastructure.

Value

Proposition

1Build robust, agile and flexible network and

storage systems.

Utilize our software enabled “Truly Cloud” Data Centre Services.

Efficiently articulate the value of your IT and service performance.

Utilize our Business SLA Management

services.

2

Intelligently enhance your operational

performance.

Utilize our automation based Predictive and Proactive solutions.

3

Transform your customers’ experience with device-agnostic

support.

Utilize our End User Support across

devices.

4

Information Technology is the backbone of your organization

Integrate innovative IT systems Strengthen your

IT infrastructure

Build Reliable, Robust and secure

Systems with CMS IT Services

CMS It services

head office:

india

international branches:

usa

japan

Get in Touch with Us

No. 236, (Old Sy No. 291-92 / 1A)

Konappa Agrahara Village,

Begur Hobli, Bangalore South Taluk,

Electronic City, Phase I,

Bangalore - 5 60100

Karnataka

phone: + 91 80 30430300 /400

925 E rand rd. # 208, arlington heights. il 60004

phone: + 1 312 473 1493

7f, toranomon 40 mt building,

5-13-1 toranomon, minato-ku,

tokyo 150-0001

phone: + 03-4530-9618

Email: inquiry@CMS itservices.com

www.CMS itservices.com