Neil Davies Curriculum Vitae

CV Submission

I am writing in response to job advertised. The position requirements and my skills are a perfect

match.

As you’ll see on my enclosed CV, I have the educational background, professional experience,

and track record for which you are searching. In addition, I am motivated and enthusiastic,

extremely flexible and would appreciate the opportunity to contribute to your company’s

success.

I can promise that meeting with me will not be a waste of your time—and I will make myself

available at your convenience, during or outside of normal business hours.

Sincerely, Neil Davies

Neil Davies

Neil Davies Page 2

MANERGERIAL SKILLS On the job training

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Motivation ⦿

⦿⦿⦿⦿⦿⦿⦿⦿⦿ Training

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Evaluation + Debriefing

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Communication

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿

PERSONALITY Team Player

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Organization

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Communication

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Creativity

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Leadership

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿

SOFTWARE Micros Point of Sale.

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ GAAP Point of Sale.

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Pilot Point of Sale.

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ Installation & set up.

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿ All MS Office Packages

⦿⦿⦿⦿⦿⦿⦿⦿⦿⦿

Date of Birth 16 May 1975

Liverpool, England

Address 11 Van der Stel Street, Ferndale, Randburg,

Gauteng, South Africa

Phone (2711) 073 105 2054

E-mail neildavies523@hotmail.com

Neil Jason Davies

Restaurant Manager & Trainer Address: 11 Van der Stel Street, Ferndale,

Randburg, Gauteng, South Africa Telephone: (2711) 073 105 2054

neildavies523@hotmail.com

Neil Davies

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TERTAIRY QUALIFICATIONS & EDUCATIONAL BACKGROUND

School or College Year & Duration St Peter & Paul’s Primary

1988

Liverpool Senior

1992

Chester College of Education

1992/3

Johannesburg Tech

1994

College Year & Duration

Subject or Course Qualification & Grade

1993

City and guilds in advanced Motor vehicle mechanics petrol

and diesel.

1994 City and guilds in welding and vehicle body repair.

1997

Graded by Land Rover South Africa as Discovery vehicle repair

instructor.

2003 Start It basics in computer operation.

2004 N+ grade in repair and upgrade of computers.

2005 E.C.D.L certificate in Microsoft systems.

2005/6 Advanced office 2003 in Microsoft systems.

2005 Fork lift instructor license for Reach & counter balance

2005/6 Completed Microsoft systems desktop technician.

2006 Train the trainer certificate from Coors Brewers.

2006 Call center team leader team builder from Coors Brewers

2006 Customer relations training from Coors Brewers.

2006 Risk assessment and root cause analysis from Coors Brewers

2007 Food hygiene and management.

Neil Davies

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WORK EXPERIENCE THE BREAD BASKET MORNINGSIDE, SANDTON October 2014 – March 2015 Tile: General Manager / On the Job trainer Duties: • Implementing new menu from Famous Brands and training all staff BOH

& FOH • Ordering off all stock, receiving date and labeling and FIFO • Stock rotation and all buying. • Maintaining supplier base to take advantage of specials and

preferential pricing, as well as pushing for discounts and free promotional stock, as well as in store promotions and activations.

• Develop and maintain relationships with all suppliers and customers. • Train, induct and test all staff Inc; bakers, salad ladies, deli ladies,

cashiers and managers and appraisals. • Manage and train 63 staff members. • Reduce shrinkage’s improve stock control and implement new systems

and follow up on these, as there was poor stock control on site and procedure implementation.

• All payroll and wage payments. • Full control of shifting and staffing levels. • Hire, advertise, interview and train all new staff, and introduce these

procedures to junior and new management. Achievements: • When I arrived at Bread Basket Morningside, the site was still not

finished I was involved in finishing the site off starting all new waiters off on a new restaurant floor system which suited the new Bread Basket restaurant menu.

• Hitting a record R800.000 in their first month of re-opening after renovation, which was the best in the 4 years the store had been in the shopping center

• A high HCCCP rating of 94%+score 4 months in a row

WORK EXPERIENCE CAPPELLO GHANDI SQUARE JOHANNESBURG C.B.D June 2013 – September 2014 Tile: General Manager Duties:

• Implementing new menu updates

• Organizing and implementing all events and promotions

• Stock rotation

• Maintaining supplier base to take advantage of specials and preferential pricing

• Develop and maintain relationships with all branding companies such as Diageo, Brandhouse and Distell.

• Train and test all staff FOH and BOH

• Communicate weekly specials through the e-mail and sms to all diners

• Manage and train 52 staff members.

• Reduce shrinkages improve stock control and implement new systems and follow up on these

Achievements:

• When I arrived at Cappello turnover was at the R300.000 mark in December we reached the R800.000 mark with consistent and disciplined marketing and service.

• Various clients such as Standard Bank ABSA Bank BHP Billiton were recruited by myself for corporate lunches and functions

• I rolled out the delivery system in this branch which included local area marketing, artwork for the menu, telephone answering procedures and staff training.

WORK EXPERIENCE SCOOTERS PIZZA MELVILLE, JOHANNESBURG Feb 2012 – May 2013 Title: General Manager Duties:

• Control of the stores, including setting and maintenance of budgets, costing, control of brand standards, food-cost control and profit optimization.

• Oversight of 1 franchise store, direct point of contact to franchisees, brand standard control, profit optimization and any other operation requirements.

• Interview screening, hiring, training and disciplinary requirements for the shop, as well as all other HR needs.

• Setup of new staff training and testing.

• Supplier procurement and price negotiation on all non-head-office mandated products.

• Roll-out and testing of new Point of Sale and Reporting software.

• Activation of new menus, marketing campaigns, update of pricing on POS.

• Local area and branch marketing.

WORK EXPERIENCE DELIVERY XTREME MELVILLE, JOHANNESBURG / HEAD OFFICE Oct 2006 – Jan 2012 Title: General Manager and operations Description: This Company was started to go head to head with the Mr. Delivery concept. Duties:

• All operational requirements for the Gauteng region.

• Vetting of potential franchisees.

• Opening of new franchises, sourcing sites and lease negotiation, setup and shop-fitting of new stores, training and support to all franchisees and staff.

• Development and beta-testing of new operating systems roll out and support.

• Maintenance of call centers, including telecoms and networking.

• Oversight of design and development of mobile apps, online ordering and website integration

• Negotiation with national franchisees, setup of group deals and national deals with national brands.

• Marketing and distribution of menu guides for the region.

• Procurement of artwork, design and printing of menu guides.

• Development and implementation of operations manuals and procedures for the group.

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Achievements:

• When I arrived on site the shop was in a terrible state, scoring 2% for its inspection, within 30 days I achieved a 92% score through strict discipline, retraining and good housekeeping and hygiene.

• Hiring, training and disciplinary requirements for the group, as well as all other HR needs.

• Support to franchisees.

• Maintenance of brand standards.

WORK EXPERIENCE COORS BREWERS / TRADE TEAM BIRMINGHAM / WEST MIDLANDS / ENGLAND Feb 2000 – September 2006 Title: Wines & Spirits Manager / WMS Super User Description: This company picked and distributed all wines and spirits for the United Kingdom, with over 125 staff to control each night using forklifts, ride trucks, and trolley jacks. All products were picked from a printed pick list and stacked on pallets to be loaded onto local and national trailers. Duties:

• Develop and train staff in new warehouse picking system WMS

• Oversea office staff to ensure all orders are printed and bagged in time for the next shift

• Ensure all staff meets training requirements and hit their KPI figures.

• Developed new picking system to ensure better pick rates per hour.

• Developed and maintained relationships with major pub brands J.D Wetherspoons, Surry Free Inns. Yates Wine bars and grills.

• Ensure all health & safety standards are met and maintained.

• Train potential candidates on the fork lift trucks, reach & counter balance.

:

WORK EXPERIENCE YATES WINE BAR & GRILL LIVERPOOL, ENGLAND July 1996 – Jan 2000 Title: Barman / Head Waiter / Door supervisor, later promoted to Manager and Staff trainer Description: This is a major franchise in the United Kingdom and a very popular restaurant and bar. Duties:

• Stock control and stock rotation of the bar daily

• Oversea the patrons entering the establishment and supervise the door from time to time

• Do the waiter floor plan and host the daily vibe meeting as head waiter

• Later promoted to manager overseeing 45 staff members

• Daily and weekly training and refresher courses.

• Food portion control and food costing

• Portion control

• Cocktail Barman

• Date and rotate dry foods and cold foods

• Oversee all functions :

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WORK EXPERIENCE THE TAME OTTER PUB & GRILL CHESTER, ENGLAND January 1994 – December 1995 Title: Barman / Waiter / Head waiter Duties:

• Manage team to meet and exceed sales targets

• Track and manage sales

• Extensive training of the work team up to 3 times a week

• Follow up on customer complaints

• Manage key accounts for functions :

WORK EXPERIENCE PIZZA HUT LIVERPOOL, ENGLAND April 1989 – May 1994 Title: Pizza maker / Waiter

Description: A large pizza franchise in the Liverpool city center seating 275 people. Situated next to a cinema complex Duties: • Promoted from back of house to front of house • Waiter of the month over 20 times • Managed client compliments and complaints • Joined the make line when volumes called for it • Booked appointments • Managed diary • Maintain the cleaning roster. • Barman :

WORK EXPERIENCE BLUNDLESANDS HOTEL CROSBY, LIVERPOOL, ENGLAND Oct 1987 –August 1993 Title: Scullery / Runner / Waiter Duties: I joined here from school during holidays then full time, this was a 200 room hotel and a 500 seated ballroom / restaurant. Duties:

• Clean and maintain the kitchen and clean front of house after close

• Was trained in BOH policies and procedures

• Runner and server on busy nights or when functions happened

• Followed senior waiters around to learn the trade Achievements:

REFERENCES

Name Company Position Tel Number Relationship Peter Healey Solihull 4wd Owner 011 791 0790 Previous Employer Karl Cooper Coors Brewers/Tradeteam Warehouse Manager 0094 01827 55463 Previous Employer Dave Calderwood Yates Wine Bar & Grill General Manager/Part Owner 0094 01586 23569 Previous Employer Chris Cox Blundlesands Hotel Owner / Operator 0094 01589 23417 Previous Employer Faith Mholontislwa Scooters Pizza Owner 078 488 9513 Previous Employer Anthony Drodskie Delivery Xtreme Head Office Managing Director/Part Owner 082 852 3041 Previous Employer Malcolm Anthony Restaurateur Work Colleague 083 210 1328 Previous Businesses Panos Avraamides The Bread Basket Franchise & Store Owner 083 288 3775 Previous Employer Chris Constanti MC Café & Deliveries Owner / Operator 011 050 1593 Previous Employer

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Filename: Newuae2.docx

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Template: C:\Documents and Settings\Administrator\Application

Data\Microsoft\Templates\Normal.dotm

Title: Curriculum Vitae

Subject: CV

Author: Neil Davies

Keywords:

Comments:

Creation Date: 9/30/2015 7:22:00 PM

Change Number: 10

Last Saved On: 10/28/2015 9:37:00 AM

Last Saved By: Neil Davies

Total Editing Time: 305 Minutes

Last Printed On: 10/28/2015 9:37:00 AM

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