Business Angle
Jack Ma Remains Unshaken and Resolute in Handling Pirated and
Fake Product Issue in Taobao
Yuanyuan Fang @Yuanscore #TComp Published on April 30, 2015
Jack Ma, a former English teacher, became Chinas richest
entrepreneur, worth $25bn, following the IPO of the company he
founded, Alibaba Group. Photograph: Michel Euler/AP
Recently, Jack Ma, the founder of Alibaba Group, published a
Weibo, like Twitter, in Sina.com. By taking many strict and
reasonable rules and updating the regulations of the businesses
online, he expressed his unshaken and resolute determination to
improve the quality of goods products in Taobao and Tianmao to
address the previous accusation issues regarding counterfeit goods
of medium and small businesses.
The main idea of his Weibo is as followings:It is hard to make
decisions for the future. I am really tired and heart broken with
their disappointing behaviors to Alibaba (the small businesses). I
am not sure if it is worthy to do this for many years and why we
take all the responsibilities for others mistakes. When I heard the
small businesses that we support and respect shouted to wipe out
everything, I was extremely heartbroken.... There is one time in
life to make a tough decision, even if it breaks the relationships
with relatives and friends. We believe ourselves and what we are
going to do. Today in China, it is hard to do business with honesty
and integrity, but once we choose this path, we are going to keep
going!
Jack Ma and his Alibaba were accused of permitting sales of fake
goods and hurting consumers by Chinese regulators in 2013.
In December, 2013, the company said it had removed 90m listings
for goods that might have violated intellectual property rights.
The company said it spent $161m from the start of 2013 through late
2014 on blocking counterfeit goods and improving consumer
protection.
Jack Ma and his team also re-regulated the rules of improving
quality of goods online and updated the latest regulations about
the management of the small-sized and medium-sized businesses,
including raising the annual training and management fee if they
are found selling counterfeit products. This act triggered the riot
in front of Alibaba--Taobao headquarter by those businesses who
were unwilling to follow the new regulations.
Source for image:
http://www.theguardian.com/business/2015/jan/28/alibaba-defies-chinese-authorities-critical-report-trading-practices
http://weibo.com/mayun?is_search=0&visible=0&is_tag=0&profile_ftype=1&page=2#feedtop
