NewsletterfortheweekofJuly2,2018 

Circulation Statistics ‐ May 2018 

Job ‐ Reference Librarian ‐ Part‐time ‐ Belleville Area District Library 

Job ‐ Administration Clerical Assistant ‐ Bloomfield Township Public 

Library 

Minutes ‐ TLN Board Meeting ‐ April 2018 

Minutes ‐ SASUG Meeting ‐ May 17, 2018 

The Library Network

Monthly Circulation

May 2018

Shared System Libraries Non-Shared System Libraries

Addison Township Public Library 2,351 Birmingham Baldwin Public Library 37,852

Allen Park Public Library 6,672 Bloomfield Township Public Library NR

Auburn Hills Public Library 11,048 Brandon Township Public Library NR

Belleville Area District Library 10,626 Canton Public Library 97,751

Berkley Public Library NR Clarkston Independence District Library NR

Brighton District Library 22,014 Dearborn Henry Ford Centennial Library NR

Chelsea District Library 18,990 Farmington Community Library NR

Clawson Blair Memorial Library 6,291 Fowlerville District Library NR

Commerce Township Community Library 19,866 Grosse Pointe Public Libraries NR

Dearborn Heights North Library 10,374 Hamburg Township Library NR

Dearborn Heights South Library 5,250 Howell Carnegie District Library NR

Dexter District Library 25,313 Livonia Public Library-Vest Pocket NR

Ecorse Public Library 225 Northfield Township Area Library NR

Ferndale Area District Library 11,956 Oakland County Library NR

Flat Rock Public Library 4,456 Orion Township Public Library NR

Franklin Public Library 1,638 Pinckney Community Public Library NR

Garden City Public Library 6,322 Plymouth District Library NR

Hamtramck Public Library 1,562 Rochester Hills Public Library NR

Hartland Cromaine District Library 15,358 Saline District Library NR

Hazel Park District Library 4,309 Southfield Public Library 25,445

Highland Township Public Library 11,671 West Bloomfield Township Public Library NR

Huntington Woods Public Library 5,772 Westland William P. Faust Public Library NR

Inkster Public Library NR Ypsilanti District Library 55,385

Lincoln Park Public Library 3,417

Livonia Public Library- Alfred Noble 2,953

Livonia Public Library-Carl Sandburg 3,883

Livonia Public Library-Civic Center 29,324

Lyon Township Public Library 9,317

Madison Heights Public Library NR

Manchester District Library 3,643

Melvindale Public Library 1,269

Milford Public Library 11,319

Northville District Library 28,933

Novi Public Library 50,788

Oak Park Public Library 7,661

Oxford Public Library 13,040

Pontiac Public Library 2,945

Redford Township District Library 15,035

River Rouge Public Library 559

Riverview Public Library 3,479

Romulus Public Library 5,010

Royal Oak Public Library 24,728

Salem-South Lyon District Library 17,997

Southgate Veterans Memorial Library 8,329

Springfield Township Library 7,311

Taylor Community Library 9,322

Trenton Veterans Memorial Library 11,923

Walled Lake City Library NR

Waterford Township Public Library 18,827

Wayne Public Library 3,193

White Lake Township Library 12,097

Wixom Public Library 9,534

Wyandotte Bacon Memorial District Library 8,821

NR=Not Received Note: SLS totals do not include non-circulating items (NC)

The Library Network

Monthly Circulation

May 2018

Shared System Libraries Non-Shared System Libraries

Berkley Public Library NR Bloomfield Township Public Library NR

Inkster Public Library NR Brandon Township Public Library NR

Madison Heights Public Library NR Clarkston Independence District Library NR

Walled Lake City Library NR Dearborn Henry Ford Centennial Library NR

Novi Public Library 50,788 Farmington Community Library NR

Livonia Public Library-Civic Center 29,324 Fowlerville District Library NR

Northville District Library 28,933 Grosse Pointe Public Libraries NR

Dexter District Library 25,313 Hamburg Township Library NR

Royal Oak Public Library 24,728 Howell Carnegie District Library NR

Brighton District Library 22,014 Livonia Public Library-Vest Pocket NR

Commerce Township Community Library 19,866 Northfield Township Area Library NR

Chelsea District Library 18,990 Oakland County Library NR

Waterford Township Public Library 18,827 Orion Township Public Library NR

Salem-South Lyon District Library 17,997 Pinckney Community Public Library NR

Hartland Cromaine District Library 15,358 Plymouth District Library NR

Redford Township District Library 15,035 Rochester Hills Public Library NR

Oxford Public Library 13,040 Saline District Library NR

White Lake Township Library 12,097 West Bloomfield Township Public Library NR

Ferndale Area District Library 11,956 Westland William P. Faust Public Library NR

Trenton Veterans Memorial Library 11,923 Canton Public Library 97,751

Highland Township Public Library 11,671 Ypsilanti District Library 55,385

Milford Public Library 11,319 Birmingham Baldwin Public Library 37,852

Auburn Hills Public Library 11,048 Southfield Public Library 25,445

Belleville Area District Library 10,626

Dearborn Heights North Library 10,374

Wixom Public Library 9,534

Taylor Community Library 9,322

Lyon Township Public Library 9,317

Wyandotte Bacon Memorial District Library 8,821

Southgate Veterans Memorial Library 8,329

Oak Park Public Library 7,661

Springfield Township Library 7,311

Allen Park Public Library 6,672

Garden City Public Library 6,322

Clawson Blair Memorial Library 6,291

Huntington Woods Public Library 5,772

Dearborn Heights South Library 5,250

Romulus Public Library 5,010

Flat Rock Public Library 4,456

Hazel Park District Library 4,309

Livonia Public Library-Carl Sandburg 3,883

Manchester District Library 3,643

Riverview Public Library 3,479

Lincoln Park Public Library 3,417

Wayne Public Library 3,193

Livonia Public Library- Alfred Noble 2,953

Pontiac Public Library 2,945

Addison Township Public Library 2,351

Franklin Public Library 1,638

Hamtramck Public Library 1,562

Melvindale Public Library 1,269

River Rouge Public Library 559

Ecorse Public Library 225

NR=Not Received Note: SLS totals do not include non-circulating items (NC)

JOB POSTING

Reference Librarian, Part-Time Salary: $18 - 20/hour Hours: 15 hours/week, including days, nights, and Saturdays Posted: June 25, 2018 Deadline: July 6, 2018 The Belleville Area District Library is a Class V Library serving a diverse population of 42,000 in Belleville, Van Buren Township, and Sumpter Township. The library’s staff is highly collaborative and endeavors to provide the public with superior customer service. The current 11,000 square foot library is located 10 minutes west of Metro Airport and is near I-94 and I-275. The library has begun building a new 31,000 square foot building in downtown Belleville and plans to operate an additional 1,200 square foot media center in Sumpter Township. Responsibilities:

Provides reference and reader’s advisory services to adult, teen, and juvenile library patrons

Assists patrons with library catalog, public computers, personal devices, and digital resources such as databases and downloadable books

May assist with collection development, and programming

Other duties as assigned Qualifications:

MLIS or equivalent from an ALA accredited program

Possesses or is eligible for a level 2 certificate from the Library of Michigan

Must have a strong public service orientation

Enthusiastic, friendly, and self-motivated

Able to handle confidential information in an appropriate and secure manner

Strong interpersonal and communication skills

Able to perform basic troubleshooting of computers and printers

Knowledge of Office 2013, social networking, downloading eBooks, and other Web-related technologies

Comfortable instructing others in the use of digital resources

Must be able to stoop, bend, reach, walk, stand, and lift up to 20 pounds To Apply: Application can be found at www.belleville.lib.mi.us/about-us/employment/ Submit cover letter, resume, and Belleville Area District Library employment application to Hilary Savage, Assistant Director, at hsavage@belleville.lib.mi.us.

EMPLOYMENT OPPORTUNITY AVAILABLE Bloomfield Township Public Library is seeking a professional and resourceful Clerical Assistant to support the Library Administration. The Library is a Class 5 Library, with a service population of 41,070 people. There is strong community support for the Library and its collections, services and programs offered. Technology is integrated into Library services. The successful candidate will have a strong commitment to provide quality service to the staff and the public and the desire to work in a collaborative, team environment. POSITION TITLE: Clerical Assistant DEPARTMENT: Administration, reporting to Assistant Library Director RESPONSIBILITIES:

Provides positive, pleasant professional service to the public at the Welcome Desk

Directs Library visitors to appropriate public service desks

Assists with statistics for reporting

Uses current technologies for communication

Assists with off-desk clerical jobs such as printing

Assists in the development and implementation of Library policies and procedures as appropriate

Other duties as assigned REQUIREMENTS: Minimum:

High school diploma

Experience working with Windows-based computers and financial transactions

Able to lift, push, and/or pull at least 20 pounds

Able to visually review materials and discern voice and audible tones

Strong attention to detail

Dependable and flexible work habits

Desire to serve the public in a positive manner Desirable:

Public library work experience. HOURS: Part-time, 15 - 20 hours weekly, days, evenings and weekends. WAGE & BENEFITS: $13.85 - $18.00 per hour APPLICATION: Due Monday, July 23, 2018. A resume, cover letter, and a clerical skills test must accompany your application. The clerical skills test must be taken at the Library. The application and the test are available at the Library’s Welcome Desk. The application is also available on the Library’s website at btpl.org/about-us/employment-volunteer/

Mail: Careers Bloomfield Township Public Library 1099 Lone Pine Road Bloomfield Township, MI 48302 Email: careers@btpl.org Fax: (248) 258-2555

Bloomfield Township Public Library champions the power of words to spark discovery and imagination

For more information about the Library, visit our website: www.btpl.org

ADMINISTRATION CLERICAL ASSISTANT

TYPICAL WORK WEEK’S TASKS

A typical work week for the Circulation Clerical Assistant may include:

cover the Welcome Desk

answer Library telephone and check voice mail

assist with Administration projects

distribute mail

attend department meetings

print and copy materials for other library departments

assist patrons in the Library Shop

check and respond to email messages each day

compile statistical reports and other reports as requested

THE LIBRARY NETWORK BOARD PROCEEDINGS April 19, 2018

The regular meeting of The Library Network (TLN) Board was held on Thursday, April 19, at The Library Network office, in Novi. Board Members present: Mark Wollenweber, Chair; Stephen Harper, Treasurer; Victor Cardenas, Secretary; Rita VanBrandeghen, and Art Woodford. A quorum. Board Members Absent & Excused: Reginald Williams, Ryan Clark, Lois VanStipdonk, and Kim Potter. Additional attendees: Garrett Hungerford, Steering Committee Representative; Celia Morse; Jim Pletz, TLN Director; Brigette Felix, Rick Rosekrans, and Judith Kozakowski, TLN.

The Chair called the meeting to order at 10:42 a.m. 1. Call to audience

` Introduction of Guests – None Public Comment – None

2. The Agenda. Motion by VanBrandeghen, supported by Woodford, to approve the

Agenda as presented. Motion carried unanimously. 3 Approval of the Minutes. Motion by Cardenas, supported by VanBrandeghen, to

approve the minutes of the March 15, 2018 meeting of the Board, as presented. Motion carried unanimously.

Proceedings April 19, 2018 Page 2 4. Communications & Announcements – The Board recognized TLN staff member Brigette

Felix for receiving a LSTA Collaborative Library Services Grant for the 2018 MAP program. The Board was very appreciative of Ms. Felix’s work with the Map Program and with obtaining this grant.

5. New Business –

Motion by Cardenas, supported by VanBrandeghen to approve the 39-month lease with Canon and Leader Business Equipment, 7885 Jackson Road, Ann Arbor, MI 48180, for a Kyocera Task alfa 5002i copier at $195.00 per month with the service agreement of $0.0065 per b/w image. Lease term is May 1, 2018 – July 31, 2021. Motion carried unanimously.

6. Reports Executive Committee – Morse reported that the Executive Committee has not met

since the last TLN Board meeting. The revised SAS billing formula was presented at the March 22 SASUG meeting and the revision was met with general approval. The User’s Group will vote on the adoption of this formula at their May 17 meeting. The highest circulating libraries are affected, by a cost increase, by the new formula.

Steering Committee – Hungerford reported that the Steering Committee last met on

March 2. The next meeting of the Steering Committee is scheduled for May 4.

Finance/Real Estate Committee –None Human Resources Committee –None Director’s Report – In addition to his written report, Pletz reported that he sent an

invitation to everyone within the TLN Cooperative for the May 25, Michael Tyler honorary seminar, Keep Calm and Choose Civility, at the Novi Library. It is a full day of activities and is free to all those who attend, although registration is required.

TLN’s Shared System staff is moving successfully toward the system migration date of

May 29.

Proceedings April 19, 2018 Page 3 7 Financial Reports – Motion by Cardenas, supported by Woodford, to receive and file the

following reports. Motion carried unanimously. - Executive Summary - Aged Payables Open Items as of 3/31/18 - Check Register Detail from 3/1/18 – 3/31/18 - Aged Receivables Detail as of 3/31/18 - Summary of Revenue & Expenditures Compared to Budget: October 1, 2017 – March 31, 2018 - October 2017 – March 2018 – Income Statement - Unaudited Balance Sheet as of 3/31/18 8. Old Business – None 9. Board Member Comments – Woodford distributed information regarding a book called

Deliberate Injustice: The Wrongful Conviction of Ken Wyniemko. It is a case that occurred in Michigan.

10. There being no further business to consider, without objection, the Chair adjourned the

meeting at 11:24 a.m. 11. The next meeting of the Board will be held on: Thursday, May 17, 2018 – 10:30 am at The Library Network Office, Novi Respectfully submitted, Mark Wollenweber Victor Cardenas CHAIR SECRETARY

Shared Automation Users’ Group (SASUG) Thursday, May 17, 2018 – 9:30AM Commerce Township Library | 180 E. Commerce Rd. Commerce, MI 48382 Call to Order: 9:31AM Introductions Approval of Agenda Motion By: Becky Willemsen (MDHT) Seconded By: Holly Teasdle (LYON) Aproval of Minutes from March 22 Meeting Motion By: Joan Rogers (WATE) Seconded By: Holly Teasdle (LYON) System Update (Anne Neville, TLN) No written system update. Couple of reminders: -Directors station will be available through June at least; possibly through the summer but the data will not be updated after the final conversion to CARL. -May 18 after business day, Bib data extraction will come out and CARL will load them over the weekend. We will not be able to add records and brief title access will not be available. Acquisitions will not be available. Cannot make corrections to catalog records, combine records, etc. You can add items through May 25th if the record already exists. -All access to the test server will be revoked at the end of business day May 25. Technology Services Update (Angie Michelini, TLN) No update. Report from the TLN Board (Paul McCann, Ex Comm Chair) -Approved the purchase of a photo copier. Report from the Executive Committee (Paul McCann, Ex Comm Chair) -Discussion on returning capital reserve money to BRND. Calculations were made on what that figure would be using spreadsheets. -Power outage at TLN after the high winds was discussed in relation to different options to maintain power to computer equipment (system servers) through such an event. Obtaining a generator was discussed but given that it is a leased building, it would be very expensive to relocate it if TLN ever relocated. Battery backup was discussed as the current situation did account for a controlled shutdown of the system. Portable generators will be discussed. Battery backup replacements are being looked at. Cloud service is being discussed. -Discussion on CARL. Report from the Circulation Committee (Brigette Felix, TLN) How do different libraries handle patron files. Meeting locations for next year. Discussion of return mailers and change of address forms. Limiting a patron to one library card in the shared system. Will meet in September.

Unfinished Business:

1. TLC CARLx ILS Migration Update (Celia Morse, TLN Consultant and Anne Neville, TLN) All info will be on the CARL page. MeLcat: New target date for MelCat is possibly September 5th. MeLcat Users: Cannot exist in CARL. On May 25th these user IDs will change to a barcode number. There will be a list of what the barcode numbers are designated for each library or you can search CARL. Unique Management (collection agency): CARL needs to do some development in order for each library to have different dollar policies. All participating libraries (about half the shared system) have different thresholds and they are aiming for the end of June for this to be done. Old collection accounts will be maintained but end of June for new accounts. Hold wrappers: (Intended for use on self service hold shelves) CARL does not have the same exact format for this. The topic is being looked into. Do not expect it to be ready for May 29th. Hold receipts are still available. Default Price (for items): It is important that each library enter prices for each item they add. TLN has set default prices for different item types. In the event that a library does not enter a price, the default price will be used by the computer system. Fine Notices: For overdue bills, and stuff other than lost: CARL has an institution wide setting for these notices. Patrons will be getting balance due notices by email when they owe more than 4.99. If they opt into text messages, they will get a text in addition to the email. Patrons must choose a carrier from the list when they sign up. If a patron does not see carrier we can contact TLN for the patron. Email bouncebacks will trigger a big red box on patron record that shows you need to address the bounceback. It will also auto change the email notification to phone. Everyone who has currently opted in text will need to re-opt into the text. Phone notifications have been tested, but text testing will be forthcoming. Notes about Fields in CARL: Item categories 1 and 2: ItemCat1 / ItemCat2 – there is no equivalent to this in CARL. Home Library field: It is the location where the patron’s card is being registered. This needs to change if a patron moves from one shared system to yours. This is the field that is tied to database usage (along with the card number prefix). Municipality: where the patron currently pays taxes. Branch: A patron can change their preferred branch in the patron catalog. A staff member can change a branch preference for patron if requests them to, but staff should not change this without permission from patron because it is a preference they set up themselves. Registration library: Where the patron registered first when they first got a card. It never changes. Additional interest: Library patron last used. Library that last changed record.

Tech Services Users: Note about Inprocess, damage, missing, discard cards/accounts in workflows: Leave these alone so TLN can handle these accounts properly (meaning they need to really withdraw the items on the discard card, etc.). *If any library has changed these and assigned barcodes to them, please change them back so TLN can address them or contact TLN if you have questions or have amended these accounts in some way. Example: CARL has a status of withdrawn and TLN would like to take things on the discard card and change the status to withdrawn. Inprocess is also a status and patron will see “being acquired” in the catalog. Going forward in the CARL Connect items you have to change the status to missing, withdrawn, etc. If you need to change the status back, then you go into returns. Do not create a “DISCARD” user in CARL and check thing s out to it. They will not be withdrawn. They will sit there and junk up the database. Questions from libraries about CARL: Process long overdue item report: Patrons with those “see note” records in relation to long standing fines. This was not ready for the test system, but the live system will have these fines. This goes for the referral fees as well. Location/Owning Location fields: Clarification will be forthcoming. Additions/modifications to this area can be discussed in the future. Multipart items in the test system(subfield z items – i.e. travel books, etc.). In the test system they are not reflecting subfield z. These items are being manually handled and it is taking time, but it will be in the final system. If you can hold off on adding subfield z items until after the new system is established then that would be appreciated because every time a library adds these, TLN will have to manually enter them into the new system. The documentation that describes the process of subfield z in CARL (called chronology and enumeration) will be forthcoming. Can we adjust font size? No Can patrons edit their own information in catalog? They can edit all the fields, BUT if they change their address, a big red box will come up in the staff side the next time they use the library and it will require that staff verify the address. This can be changed later if we don’t like this feature. Patrons cannot change the barcode numbers, so authentication for databases will not be effected by the changes a patron can make on their own. Will the prompt come up for multipart items upon discharge? Probably not on day one. But this will eventually be there. TLN has created (to the best of their ability) the same kinds of circ rules from sirsi in CARL. This means checkout days, limits, renewals, etc. The tests on this seem to be working in circulation. Holds map hasn’t been tested as much. The goal is to be as similar as possible. How can a patron pin be changed if nobody knows the override? Override password is the same password you use to log into the system. What will logins be and what will permissions be? That will go out next week. Carl Connect will be same login as Carlx. Libraries that use acquisitions: there will be a separate login that lets you do everything plus acquisitions.

Format for logins will be four letter library code then “circ” and then a password. Everyone has a different password. Passwords will change every six months (potentially). More info to come on this later. There is no way to put a comment on a hold (currently comments print on hold receipts). Cannot customize the item type (media code) list to only item types (media codes) your library uses. But, first letter is a hotkey so that you don’t have to scroll all the way through. Entering parent info on minor child record: Note bottom right “which address” change to sponsor. Then the secondary address changes to sponsor and you can add any other information you need to. But, this “which address” selection as will result in notices going to that address if it is left that way. So if you leave it as sponsor it will go to sponsor address. When you change it back, the sponsor info WILL stay. You can toggle it to see what is there. Drivers License of parents for minor cards: Go to notes tab in middle and then click on notes, create standard note, select free text then put DL space and the number. Is there a way to see the date and time an item was returned in relation to a fine? TLN is going to look into this and get back with everyone. Receipts (formatting and specific information that’s printed)? There is no good way to get receipt info out of symphony. There will be something on day one but it may be basic and not library-customized. Fine Free Discharge? This will be looked into. Will TLN run the holds report on May 29? No. Note: Be generous with people on holds that aren’t picked up and situations that involve notices because there will not be any notifications sent out over the holiday weekend. Will hold suspensions carry over? In the test database it did. Note difference in suspensions- in CARL the start date is always the day you do the suspension. Are the previous user ID being pulled over? No and CARL does not save previous user ID. If someone has an old card in hand that they want to use, you could just rescan it and amend their account. Barcode format for cards is MOD10. If you are having trouble with cards scanning, you may want to look into that (most likely only super old cards would have trouble). If you are entering random card numbers or really old numbers to try and create example accounts in the test system and you find it isn’t working, it might be because this system is very specific on what can be entered in terms of barcode size, etc. Is there going to be a check item status in CARL? Not really. Explore the return function because it has multiple purposes. The other option would be to scan it in item maintenance. Brief Records: Temp records. More info to come on this. Yearly circulation for something? There is cumulative for all time. More info will come on this. For technology questions, ask John by either email or helpdesk ticket.

How are we getting CARLx installed on library machines? The plan is to put it on flash drive and send it out in delivery next week with directions. Is the url for the public catalog ready? No. It is being withheld on purpose because it is extremely important that the catalog stay unaltered while this process is completed. We won’t find out until 28th or so. Also, the current catalog url is controlled by sirsi dynex so we may be limited in terms of assigning a redirect. The situation will be looked into. How do we handle a situation where self checks and sorting machines are not working on Tuesday? Then you will just have to not use those on Tuesday. Hopefully you can have staff go in on Monday afternoon to test these functions. For information on SIP user and passwords changes contact John. Will there be support on Monday? Yes, there will be a lot of TLN staff available on Monday. Keep your eyes on the migration website because it is changing hourly! Information is being posted all the time. CARL Connect Item maintenance is available. Individual libraries will not be able to test the circulation system in CarlX on Monday. This is what TLN is doing on Monday so they can resolve any issues for Tuesday. What time on Tuesday will CARL be available? The goal will be around 9:00AM or so. TLN will be releasing more information via email messages on SASUSERs with more details on time/procedure, etc.

2. Billing Formula (Paul McCann, Ex Comm Chair) There’s no additional information to add. The information was distributed at the last meeting and via email. Question of when it will start. Answer of next TLN fiscal year October. No additional questions. Motion: Motion to adopt the billing formula as it was presented at the March meeting and as it is detailed in the spreadsheet that was distributed? Motion to adopt: Bryan Cloutier (OXFD) Seconded: Becky Willemsen (MDHT) 25 in favor (unanimous vote) Motion passed. New Business: None Ajournment at 11:48AM: Motion by: Bryan Cloutier (OXFD) Second by: Ed Burns (FERN) Next Meeting: June 28, 2018 / 9:30AM

Commerce Township Library | 180 E. Commerce Rd. Commerce, MI 48382

Attendees: Kimberly Schaaf – SPRI Dustin Brown – COMM Andrea Dickson – WIXM Brigette Felix – TLN Anne Neville – TLN Jaema Berman – ADDL Holly Teasdle – LYON Carrie Ralston – WALL Kim Sharp – WHLK Martin Smith – REDF Colleen Tabaka – TAYL Celia Morse – TLN Ed Burns – FERN Joan Rogers – WATE Mary Jo Suchy – BELL Suzanne Street – TREN Bryan Cloutier – OXFD Samantha Downes – NORT Judy McIntosh – NORT Maryann Zurmuehlen – NOVI Donna Janke – HART Bill Wines – COMM Jude Halloran – HIGH Adrienne Breznau – ROAK Trista Reno - COMM Matt Chruch – BERK Ed Rutkowski – BRIT Becky Willemsen – MDHT Don Priest – SOGT Lor Coryell – CHEL Paul McCAnn – DEXT Remote Attendees: Pam Quackenbush – LYON Patty Braden – ROMS Sandy Ruhmann – ALPK Tina Hatch – MILF Toni LaPorte – LVCC Carolyn Smith – DHTS Dawn Dittmar – HIGH Jenni Gannod – CLAW Karen Schiller – SLYN Kathy Dimond – MANC Laura Gramlich - WYDT