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OCTOBER 2015 | ISSUE 17
CFXway.com
E‑PASS Questions:[email protected](407) 823‑7277
Service Centers:8919 West Colonial Drive
762 South Goldenrod RoadMonday‑Friday: 8 AM‑6 PM
Saturday: 9 AM‑1 PM
YOU TELL US What do you want to hear about in this newsletter? We're open to contentideas! The system map above was asuggestion by a reader and it's one of themost clicked links every month!
LAST CHANCE TO SWAPThe final deadline to swap your E‑PASS isThursday, December 31. After that date, yourbattery‑operated transponder will no longer work.Act now to receive your FREE E‑PASS Portable orMini. Don't forget to activate it before putting it intoyour vehicle. Instructions will come with your newdevice. Learn more here: CFXway.com/swap.
CFX REWINDThank you for visiting us at the Altamonte Art, Craftand Wine Festival on September 26‑27! We signedup new E‑PASS customers and talked about ourbeltway discount on the 429, 417 and 414.
Just hit "REPLY" on this email and share your thoughts!
SHARING OUR STORY Want to know more about what our regionalagency means for you? We'd love to comespeak to your group. We're out in thecommunity several times a month sharingthe CFX story.
Email Alayna Curry or call her directly at(407) 690‑5345 to set up a presentation!
In the last month, CFX presented to theCities of Umatilla and Apopka, the RetiredDentists Eating Organization, the AltamonteSprings Rotary Club and the Kissimmee BayRotary Club (pictured above).
IN THE COMMUNITYStop by and see us on October 24‑25 at theMount Dora Craft Fair in the city's historicdowntown. We'll be there talking aboutwhat's new with the Wekiva Parkway!
On Sunday, October 25 we'll also be atFestival Calle Orange in Downtown Orlando.Mention this newsletter article in person andget a free t‑shirt (while supplies last).
408 EXTENSION STUDY: PUBLIC KICKOFF MEETINGTo help alleviate traffic in East Orlando, CFX isstudying the potential extension of 408 east to520. Join us for our public kickoff meeting in theperforming arts center of East River High School.The meeting will be an open house format, whereattendees can learn more about the study anddiscuss the project with staff.
PUBLIC KICKOFF MEETINGThursday, Oct. 22 | 5‑7 PMEast River High School650 East River Falcons WayOrlando, FL 32833
Click here to learn more.
A toll is NOT a tax. It's a user fee. Toll roads arefunded by those who choose to use them, whilenon‑toll roads are funded by everyone through gastaxes. For more tolling truths, like us onFacebook.
YOUR TOLL DOLLARS ATWORK
REGIONAL PUBLICSCHOOL BUS REBATES At our October meeting, the Board voted toapprove a rebate program for public schoolbuses in Orange, Seminole, Lake, Osceola,Volusia, Brevard and Polk Counties. Schoolsin these districts will receive a 99% rebate ontolls on our expressway system starting inFebruary.
PARTNER UPDATE:I‑4 ULTIMATE Nighttime closures on Church Street under I‑4 will continue periodically until November6. These closures, from Hughey Avenue toGarland Avenue, are necessary for bridgeconstruction.
Access for pedestrians will be closed duringthese times as well. Pedestrians can usecrosswalks under I‑4 at Pine Street or SouthStreet. Click here for more information.
Last month, more than 150 community memberscame to the Wekiva Parkway pre‑constructionopen house in Apopka. The CFX team answeredquestions about the project's progress and impactto the area.
Concrete piles are being driven by constructioncrews in Apopka for future bridges from the 429Connector Road to Southfork Drive.
FACES OF CFX
Evelyn works as an E‑PASS customer servicerepresentative. If youneed assistance with youraccount, please call (407) 823‑7277.
How long have youbeen with the E‑PASS
team?I've been with the team for 10 years. I started as atoll collector, transferred to the images departmentand now I'm in customer service helping driversresolve missed tolls.
What's the most common customer issue youdeal with at the call center?I receive a lot of calls from cash drivers who didn'trealize that they drove through the E‑PASS onlylanes. If you're paying with cash, make sure to stayto the right while driving through the toll plazas toavoid any unpaid toll notifications.
Remember: E‑PASS costs an average of 23% lessthan paying with cash!
E‑PASS FOR OSCEOLA COUNTYWe currently collect the tolls on Osceola Parkway.Beginning in spring 2016, we will also collect thetolls on the Osceola County ExpresswayAuthority's Poinciana Parkway. This new road willfeature All Electronic Tolling (AET), so there will notbe any cash plazas.
E‑PASS can help you save money on tolls and ourmini sticker is free for Osceola County residents (inaddition to Orange, Lake, Seminole, Volusia, Brevardand Polk). Get yours at www.CFXsolution.com.
OCTOBER 2015 | ISSUE 17
CFXway.com
E‑PASS Questions:[email protected](407) 823‑7277
Service Centers:8919 West Colonial Drive
762 South Goldenrod RoadMonday‑Friday: 8 AM‑6 PM
Saturday: 9 AM‑1 PM
YOU TELL US What do you want to hear about in this newsletter? We're open to contentideas! The system map above was asuggestion by a reader and it's one of themost clicked links every month!
LAST CHANCE TO SWAPThe final deadline to swap your E‑PASS isThursday, December 31. After that date, yourbattery‑operated transponder will no longer work.Act now to receive your FREE E‑PASS Portable orMini. Don't forget to activate it before putting it intoyour vehicle. Instructions will come with your newdevice. Learn more here: CFXway.com/swap.
CFX REWINDThank you for visiting us at the Altamonte Art, Craftand Wine Festival on September 26‑27! We signedup new E‑PASS customers and talked about ourbeltway discount on the 429, 417 and 414.
Just hit "REPLY" on this email and share your thoughts!
SHARING OUR STORY Want to know more about what our regionalagency means for you? We'd love to comespeak to your group. We're out in thecommunity several times a month sharingthe CFX story.
Email Alayna Curry or call her directly at(407) 690‑5345 to set up a presentation!
In the last month, CFX presented to theCities of Umatilla and Apopka, the RetiredDentists Eating Organization, the AltamonteSprings Rotary Club and the Kissimmee BayRotary Club (pictured above).
IN THE COMMUNITYStop by and see us on October 24‑25 at theMount Dora Craft Fair in the city's historicdowntown. We'll be there talking aboutwhat's new with the Wekiva Parkway!
On Sunday, October 25 we'll also be atFestival Calle Orange in Downtown Orlando.Mention this newsletter article in person andget a free t‑shirt (while supplies last).
408 EXTENSION STUDY: PUBLIC KICKOFF MEETINGTo help alleviate traffic in East Orlando, CFX isstudying the potential extension of 408 east to520. Join us for our public kickoff meeting in theperforming arts center of East River High School.The meeting will be an open house format, whereattendees can learn more about the study anddiscuss the project with staff.
PUBLIC KICKOFF MEETINGThursday, Oct. 22 | 5‑7 PMEast River High School650 East River Falcons WayOrlando, FL 32833
Click here to learn more.
A toll is NOT a tax. It's a user fee. Toll roads arefunded by those who choose to use them, whilenon‑toll roads are funded by everyone through gastaxes. For more tolling truths, like us onFacebook.
YOUR TOLL DOLLARS ATWORK
REGIONAL PUBLICSCHOOL BUS REBATES At our October meeting, the Board voted toapprove a rebate program for public schoolbuses in Orange, Seminole, Lake, Osceola,Volusia, Brevard and Polk Counties. Schoolsin these districts will receive a 99% rebate ontolls on our expressway system starting inFebruary.
PARTNER UPDATE:I‑4 ULTIMATE Nighttime closures on Church Street under I‑4 will continue periodically until November6. These closures, from Hughey Avenue toGarland Avenue, are necessary for bridgeconstruction.
Access for pedestrians will be closed duringthese times as well. Pedestrians can usecrosswalks under I‑4 at Pine Street or SouthStreet. Click here for more information.
Last month, more than 150 community memberscame to the Wekiva Parkway pre‑constructionopen house in Apopka. The CFX team answeredquestions about the project's progress and impactto the area.
Concrete piles are being driven by constructioncrews in Apopka for future bridges from the 429Connector Road to Southfork Drive.
FACES OF CFX
Evelyn works as an E‑PASS customer servicerepresentative. If youneed assistance with youraccount, please call (407) 823‑7277.
How long have youbeen with the E‑PASS
team?I've been with the team for 10 years. I started as atoll collector, transferred to the images departmentand now I'm in customer service helping driversresolve missed tolls.
What's the most common customer issue youdeal with at the call center?I receive a lot of calls from cash drivers who didn'trealize that they drove through the E‑PASS onlylanes. If you're paying with cash, make sure to stayto the right while driving through the toll plazas toavoid any unpaid toll notifications.
Remember: E‑PASS costs an average of 23% lessthan paying with cash!
E‑PASS FOR OSCEOLA COUNTYWe currently collect the tolls on Osceola Parkway.Beginning in spring 2016, we will also collect thetolls on the Osceola County ExpresswayAuthority's Poinciana Parkway. This new road willfeature All Electronic Tolling (AET), so there will notbe any cash plazas.
E‑PASS can help you save money on tolls and ourmini sticker is free for Osceola County residents (inaddition to Orange, Lake, Seminole, Volusia, Brevardand Polk). Get yours at www.CFXsolution.com.
OCTOBER 2015 | ISSUE 17
CFXway.com
E‑PASS Questions:[email protected](407) 823‑7277
Service Centers:8919 West Colonial Drive
762 South Goldenrod RoadMonday‑Friday: 8 AM‑6 PM
Saturday: 9 AM‑1 PM
YOU TELL US What do you want to hear about in this newsletter? We're open to contentideas! The system map above was asuggestion by a reader and it's one of themost clicked links every month!
LAST CHANCE TO SWAPThe final deadline to swap your E‑PASS isThursday, December 31. After that date, yourbattery‑operated transponder will no longer work.Act now to receive your FREE E‑PASS Portable orMini. Don't forget to activate it before putting it intoyour vehicle. Instructions will come with your newdevice. Learn more here: CFXway.com/swap.
CFX REWINDThank you for visiting us at the Altamonte Art, Craftand Wine Festival on September 26‑27! We signedup new E‑PASS customers and talked about ourbeltway discount on the 429, 417 and 414.
Just hit "REPLY" on this email and share your thoughts!
SHARING OUR STORY Want to know more about what our regionalagency means for you? We'd love to comespeak to your group. We're out in thecommunity several times a month sharingthe CFX story.
Email Alayna Curry or call her directly at(407) 690‑5345 to set up a presentation!
In the last month, CFX presented to theCities of Umatilla and Apopka, the RetiredDentists Eating Organization, the AltamonteSprings Rotary Club and the Kissimmee BayRotary Club (pictured above).
IN THE COMMUNITYStop by and see us on October 24‑25 at theMount Dora Craft Fair in the city's historicdowntown. We'll be there talking aboutwhat's new with the Wekiva Parkway!
On Sunday, October 25 we'll also be atFestival Calle Orange in Downtown Orlando.Mention this newsletter article in person andget a free t‑shirt (while supplies last).
408 EXTENSION STUDY: PUBLIC KICKOFF MEETINGTo help alleviate traffic in East Orlando, CFX isstudying the potential extension of 408 east to520. Join us for our public kickoff meeting in theperforming arts center of East River High School.The meeting will be an open house format, whereattendees can learn more about the study anddiscuss the project with staff.
PUBLIC KICKOFF MEETINGThursday, Oct. 22 | 5‑7 PMEast River High School650 East River Falcons WayOrlando, FL 32833
Click here to learn more.
A toll is NOT a tax. It's a user fee. Toll roads arefunded by those who choose to use them, whilenon‑toll roads are funded by everyone through gastaxes. For more tolling truths, like us onFacebook.
YOUR TOLL DOLLARS ATWORK
REGIONAL PUBLICSCHOOL BUS REBATES At our October meeting, the Board voted toapprove a rebate program for public schoolbuses in Orange, Seminole, Lake, Osceola,Volusia, Brevard and Polk Counties. Schoolsin these districts will receive a 99% rebate ontolls on our expressway system starting inFebruary.
PARTNER UPDATE:I‑4 ULTIMATE Nighttime closures on Church Street under I‑4 will continue periodically until November6. These closures, from Hughey Avenue toGarland Avenue, are necessary for bridgeconstruction.
Access for pedestrians will be closed duringthese times as well. Pedestrians can usecrosswalks under I‑4 at Pine Street or SouthStreet. Click here for more information.
Last month, more than 150 community memberscame to the Wekiva Parkway pre‑constructionopen house in Apopka. The CFX team answeredquestions about the project's progress and impactto the area.
Concrete piles are being driven by constructioncrews in Apopka for future bridges from the 429Connector Road to Southfork Drive.
FACES OF CFX
Evelyn works as an E‑PASS customer servicerepresentative. If youneed assistance with youraccount, please call (407) 823‑7277.
How long have youbeen with the E‑PASS
team?I've been with the team for 10 years. I started as atoll collector, transferred to the images departmentand now I'm in customer service helping driversresolve missed tolls.
What's the most common customer issue youdeal with at the call center?I receive a lot of calls from cash drivers who didn'trealize that they drove through the E‑PASS onlylanes. If you're paying with cash, make sure to stayto the right while driving through the toll plazas toavoid any unpaid toll notifications.
Remember: E‑PASS costs an average of 23% lessthan paying with cash!
E‑PASS FOR OSCEOLA COUNTYWe currently collect the tolls on Osceola Parkway.Beginning in spring 2016, we will also collect thetolls on the Osceola County ExpresswayAuthority's Poinciana Parkway. This new road willfeature All Electronic Tolling (AET), so there will notbe any cash plazas.
E‑PASS can help you save money on tolls and ourmini sticker is free for Osceola County residents (inaddition to Orange, Lake, Seminole, Volusia, Brevardand Polk). Get yours at www.CFXsolution.com.
OCTOBER 2015 | ISSUE 17
CFXway.com
E‑PASS Questions:[email protected](407) 823‑7277
Service Centers:8919 West Colonial Drive
762 South Goldenrod RoadMonday‑Friday: 8 AM‑6 PM
Saturday: 9 AM‑1 PM
YOU TELL US What do you want to hear about in this newsletter? We're open to contentideas! The system map above was asuggestion by a reader and it's one of themost clicked links every month!
LAST CHANCE TO SWAPThe final deadline to swap your E‑PASS isThursday, December 31. After that date, yourbattery‑operated transponder will no longer work.Act now to receive your FREE E‑PASS Portable orMini. Don't forget to activate it before putting it intoyour vehicle. Instructions will come with your newdevice. Learn more here: CFXway.com/swap.
CFX REWINDThank you for visiting us at the Altamonte Art, Craftand Wine Festival on September 26‑27! We signedup new E‑PASS customers and talked about ourbeltway discount on the 429, 417 and 414.
Just hit "REPLY" on this email and share your thoughts!
SHARING OUR STORY Want to know more about what our regionalagency means for you? We'd love to comespeak to your group. We're out in thecommunity several times a month sharingthe CFX story.
Email Alayna Curry or call her directly at(407) 690‑5345 to set up a presentation!
In the last month, CFX presented to theCities of Umatilla and Apopka, the RetiredDentists Eating Organization, the AltamonteSprings Rotary Club and the Kissimmee BayRotary Club (pictured above).
IN THE COMMUNITYStop by and see us on October 24‑25 at theMount Dora Craft Fair in the city's historicdowntown. We'll be there talking aboutwhat's new with the Wekiva Parkway!
On Sunday, October 25 we'll also be atFestival Calle Orange in Downtown Orlando.Mention this newsletter article in person andget a free t‑shirt (while supplies last).
408 EXTENSION STUDY: PUBLIC KICKOFF MEETINGTo help alleviate traffic in East Orlando, CFX isstudying the potential extension of 408 east to520. Join us for our public kickoff meeting in theperforming arts center of East River High School.The meeting will be an open house format, whereattendees can learn more about the study anddiscuss the project with staff.
PUBLIC KICKOFF MEETINGThursday, Oct. 22 | 5‑7 PMEast River High School650 East River Falcons WayOrlando, FL 32833
Click here to learn more.
A toll is NOT a tax. It's a user fee. Toll roads arefunded by those who choose to use them, whilenon‑toll roads are funded by everyone through gastaxes. For more tolling truths, like us onFacebook.
YOUR TOLL DOLLARS ATWORK
REGIONAL PUBLICSCHOOL BUS REBATES At our October meeting, the Board voted toapprove a rebate program for public schoolbuses in Orange, Seminole, Lake, Osceola,Volusia, Brevard and Polk Counties. Schoolsin these districts will receive a 99% rebate ontolls on our expressway system starting inFebruary.
PARTNER UPDATE:I‑4 ULTIMATE Nighttime closures on Church Street under I‑4 will continue periodically until November6. These closures, from Hughey Avenue toGarland Avenue, are necessary for bridgeconstruction.
Access for pedestrians will be closed duringthese times as well. Pedestrians can usecrosswalks under I‑4 at Pine Street or SouthStreet. Click here for more information.
Last month, more than 150 community memberscame to the Wekiva Parkway pre‑constructionopen house in Apopka. The CFX team answeredquestions about the project's progress and impactto the area.
Concrete piles are being driven by constructioncrews in Apopka for future bridges from the 429Connector Road to Southfork Drive.
FACES OF CFX
Evelyn works as an E‑PASS customer servicerepresentative. If youneed assistance with youraccount, please call (407) 823‑7277.
How long have youbeen with the E‑PASS
team?I've been with the team for 10 years. I started as atoll collector, transferred to the images departmentand now I'm in customer service helping driversresolve missed tolls.
What's the most common customer issue youdeal with at the call center?I receive a lot of calls from cash drivers who didn'trealize that they drove through the E‑PASS onlylanes. If you're paying with cash, make sure to stayto the right while driving through the toll plazas toavoid any unpaid toll notifications.
Remember: E‑PASS costs an average of 23% lessthan paying with cash!
E‑PASS FOR OSCEOLA COUNTYWe currently collect the tolls on Osceola Parkway.Beginning in spring 2016, we will also collect thetolls on the Osceola County ExpresswayAuthority's Poinciana Parkway. This new road willfeature All Electronic Tolling (AET), so there will notbe any cash plazas.
E‑PASS can help you save money on tolls and ourmini sticker is free for Osceola County residents (inaddition to Orange, Lake, Seminole, Volusia, Brevardand Polk). Get yours at www.CFXsolution.com.
