Dharmendra Singh Mail:

nitulibra@gmail.com C-1003 Amrapali Princley Estate

Noida Pin 201301 Mob ::- 9818815688.

Skills Summary:

5+ Years of experience in Remote Infrastructure Management. VCP and MCSE certified. Have associated with Convergys and HCL in past. Possess ITIL knowledge. Currently VMware and Windows Administrator with FISERV India Pvt. LTD.

OBJECTIVE:

To deliver best technical solution by applying all gained knowledge.

CERTIFICATION

VCP- DCV | VMware Certified Professional- Data Center Virtualization. Microsoft Certified System Administrator (2008).

PROFFESSIONAL EXPERIENCE Company : Fiserv, NoidaDuration : February 2016 - Till DateDesignation: Senior engineerJob Responsibilities: VMware and Windows Admin

Providing VDI's to the user Troubleshooting VDI Issues, Performing hardware changes to the VDI's Giving access to the file shares, access management Monitoring Scom For Server alerts Reservation of IP address in DHCP server Creation of windows print queues Troubleshooting printer related issues Worked on Tool Remedy, now working on SNOW. Handling on Call as a primary contact for Monday to Friday during the shift time.

Company : HCL NoidaDuration : November 2011 - January 2016.Designation: SpecialistJob Responsibilities: VMware and Windows Admin

ESXi Deployment and 5.1 Virtual Center Management. Managing and Provisioning DELL PowerEdge Servers. Managing ESXi Access to Networks. Creating VLAN, Switches and Ports. Virtual Machine Creation manually and through template. Virtual Machine Snapshot Creation through Snapshot Manager. Performing hardware changes of a virtual machine. Creation of vSwitches and port groups. Configuration and management of HA and DRS at the cluster level. Monitor resource usage using vSphere client. Perform vMotion™ and svMotion™ migrations. V2V Migrations using VMware Converter. Cold migration of Virtual Machines from one host to another. Cloning of Virtual Machines Extend Virtual Machine HDD through disk part utility. Working with Vendor – DELL/VMware/NetApp on Case Basis. Patch Management and Host Upgrade using Update Manager. ESX host Quality Check as per the Installation Checklist Incident and Change management. Remedy - ITSM Represent in RCA/PM/ Projects Meeting.

Windows Server. Reservation of IP address in DHCP server. Creation of new scope in DHCP server. Creation of security groups in AD. Creation of managed folder on the file servers. Creation and deletion of user's Home Shares. Creation of windows print queues. Creation of SAP Print Queues. Creation of Mercury Print Queues. Troubleshooting printer related issues. Granting share and NTFS Permissions on files and folders. Migration of data and permissions using Robocopy. Deploying MS certified patches through WSUS on all virtual and physical servers. Knowledge of Hardware tools (Dell OpenManager, ILO, and iDRAC). Troubleshooting Antivirus related issues (Symantec Endpoint Protection)

Company : Convergys India Pvt. LTD (Microsoft project)Duration : January 2011 to November 2011Designation: Technical Support officerJob Responsibilities: Desktop Support

Complete support for OS System Windows XP and Windows 7. Installation of Windows XP, Windows 7 OS. Handling No boot, Blue Screen Issues. Installing Hardware drivers like Network, sound and Display. Installing Printers for Home Users. Troubleshooting Performance issues Troubleshooting virus issues Logging call with Microsoft, for the replacement of windows OS Discs. Performing Windows Update on the machines. Trouble shooting done for the issues came from windows update. Creation of multiple accounts on the same machine.

ACADEMIA

B.A from Rajasthan University (Regular), 2009. Senior Secondary, 2006.

Date:

Place: Noida (Dharmendra Singh)