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New Thoughts on Leadership Helena Sharpstone

New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

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Page 1: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

New Thoughts on Leadership

Helena Sharpstone

Page 2: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Energy

Resilience Learning

happens in the tough

times

Leading and managing

Technical/ interpersonal

Accept and welcome change

Bringing the outside in

Background

Page 3: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Key Themes

The Central Mind Set

21st Century Motivation

Transformational Leadership

What Do High Performance Teams Do?

Developing The Next

Generation of Leaders

Page 4: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Key Themes

The Central Mind Set

21st Century Motivation

Transformational Leadership

What Do High Performance Teams Do?

Developing The Next

Generation of Leaders

Page 5: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

“When we no longer can change a situation, we are

challenged to change ourselves” Viktor E. Frankl

Mind Set

Page 7: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Support and Challenge – Features of Each Quadrant

High Support, Low Challenge Friendly relationships Get to know each other Care and concern Conflict avoided Motherly/fatherly style Positive feedback Moderate success

High Support, High Challenge Strong level of commitment Positive and negative feedback Assertive, equal relationships Conflict is handled Open, honest, respectful People are held to commitments

Low Support, Low Challenge Careful relationships No zest and fun Trust not established People do just enough Job’s worth mentality Feedback is avoided Trust not established Expectations low

Low Support, High Challenge High degree of pressure Power play Aggressive/passive communication Destructive feedback People watching their backs Mistrust Feels unequal

Page 8: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Getting to Top Right

Look beyond skills and experience

Triggers and reinforcers

Less managing and more leading

Be prepared to lose people who don’t

want it

Decide what support and challenge looks

like

Page 9: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Key Themes

The Central Mind Set

21st Century Motivation

Transformational Leadership

What Do High Performance Teams Do?

Developing The Next

Generation of Leaders

Page 10: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

The Drive Model

Page 12: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

The Motivation Trifecta

PURPOSE To do something valuable

with our day. The sense of connecting to something

bigger

AUTONOMY The urge to control the

who/what/when/where of work. To feel like we have a

whole job of our own

MASTERY The drive to get better at

what we do and to develop

Page 13: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Motivation of others

• What are you doing already to create an environment where people achieve autonomy, mastery and purpose?

• How well is the recognised by others?

• What more could you do?

• What actions do you need to take to make this happen?

Page 14: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Creating a Motivational Environment

1. Get out from behind the desk

2. Realistic to do lists

3. Every time you go to tell…..ask instead

4. What do you want to add to your CV a year from now?

5. Allow thinking time

6. Don’t put all your eggs in one basket

7. Remember that everything passes – look ahead

8. Recognise where the choices are (and there are always choices)

9. Value positive and negative thinking

10. Speak to others who are self motivated

Page 15: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Key Themes

The Central Mind Set

21st Century Motivation

Transformational Leadership

What Do High Performance Teams Do?

Developing The Next

Generation of Leaders

Page 16: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

“Vision without action is a dream and action

without vision is nightmare”

Japanese proverb

Page 17: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Leading and Managing

MANAGING • Concerned with things

being carried out in good order

• Attention given to maintenance of the status quo

• Action orientated • Agree objectives; ensure

they are agreedachieved; monitor and give feedback

LEADING • Identify and action the

direction to take • Attention given to future

direction • High degree of vision • Inspire and motivate

people to achieve • Get people to realise

their potential

Page 19: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Transformational Leadership

Page 20: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

How Leaders Stay Composed in Difficult Times

1. Manage your emotions

2. Don’t take things personally

3. Maintain a positive attitude

4. Remain brave

5. Respond decisively

6. Be accountable

7. Act like you’ve been there before

Page 21: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Key Themes

The Central Mind Set

21st Century Motivation

Transformational Leadership

What Do High Performance Teams Do?

Developing The Next

Generation of Leaders

Page 22: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Characteristics of high performance teams

Page 23: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Characteristics of high performance teams

• Team all going in the same direction

• High morale and involvement

• High achievement

• Meet special demands

• High reputation

• Manage change

Page 24: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Characteristics of high performance teams

• Team all going in the same direction – Have a clear sense of

purpose, can describe the vision but in their own words

• High morale and involvement – Feel positive about themselves, have positive regard for each other, strong sense of involvement and commitment to the work, trust each other

• High achievement – Purposeful, achieve highly above average standards of performance in quantity and quality

• Meet special demands – Deal with crises with rigour and resolution – see problems as challenges and manage stress effectively, celebrate success

• High reputation – Well known for what they do and the quality of their teams, members tend to be promoted more and replacements keen to join

• Manage change – Embrace change, take change in their stride and cope effectively with new situations

Page 25: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

How Does Your Team Measure Up?

Where are you strong? Examples to

back this up

Where are the ones to watch?

What actions do you need to take to

strengthen these characteristics?

How will you measure any

improvements?

Where are you weak? Examples to

back this up

Page 26: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Key Themes

The Central Mind Set

21st Century Motivation

Transformational Leadership

What Do High Performance Teams Do?

Developing The Next

Generation of Leaders

Page 27: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Developing Your Next Set of Leaders

Page 28: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Impactful Ways to Develop Leaders

The new 10/20/70 rule

Capitalise on learning

Hand over responsibility

Just in time learning

Page 29: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

Staying in Touch

[email protected] for monthly newsletters

• LinkedIn

• www.sharpstoneskinner.co.uk for free guides

• Follow us on Twitter @Cleverteams

Page 30: New Thoughts on Leadership - Association of Fundraising ...afptoronto.org/.../11/...Thoughts-on-Leadership.pdf · New Thoughts on Leadership Helena Sharpstone . Energy Resilience

New Thoughts on Leadership

Helena Sharpstone