New Tenant Welcome Brochure

8/22/2019 New Tenant Welcome Brochure

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Toronto-Dominion Cntr

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Welcome to the toronto-Dominion centre

Thmanagement and service teamat th Toronto-Dominion Cntr (TDC) would lik to

xtnd a warm and nthusiastic wlcom to you as you sttl into your nw businss hom.

An oc rlocation or th start o a nw job is always xcitin, but it also can rsult in a lon

list o qustions about your nw workplac.

This wlcom brochur is dsind to hlp you in your transition and hopully answr a w

o th mor prssin qustions you may hav about workin hr. This brochur contains

inormation about naviatin your way around th TDC, scurity/mrncy inormation and

important phon numbrs.

W couldnt b happir that your now a mmbr o th Toronto-Dominion Cntr, a dynamic

businss community that works tothr and achivs rmarkabl rsults. I w can do anythin

to mak your tim hr mor comortabl and njoyabl or i you hav a qustion, plas

contact our toAssist Srvic Rprsntativs at 416-862-7747 [email protected].

And rmmbr to bcom a rular visitor to www.tdcentre.com, your complt sourc or

vrythin thr is to know about TDC.

I you ar radin this onlin, whnvr you s blue text like this, click on it or mor inormation.

Wlcom to th Toronto-Dominion Cntr. Canadas intrnational businss addrss.

PAge i Welcome to the toronto-Dominion centre

t cd Fw cp ld

t-D c m of

TD Bank Tower

66 Wellington Street West

Suite 3800, P.O. Box 2

Toronto, Ontario M5K 1A1

Tel: 416-869-1144 Fax: 416-862-3662

www.d.

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Welcome to the toronto-Dominion centrePAge 1

navigating your Way arounD the tDc From a to Zass Pssd

Your TDC passcard will opn doors and lvators just or you atr hours and on wknds. Kp

it clos and dont lav hom without it! Th passcard oc is locatd on th concours lvl o

77 Kin St. Wst and is opn 8 a.m. to 1:30 p.m. I you hav qustions or i you los your passcard,

call 416-862-3650 or [email protected] .

Bk rks

For thos who bliv in pdal powr, bik racks can b ound at th ntranc to all six towrs. For thos

who prr scurd stora, a bik ca is locatd on th P1 lvl o TD Watrhous Towr. Call th

Parkin Oc at 416-366-1423 or all th dtails.

cd Ps

A convnint, ull srvic Canada Post outlt is locatd on th concours

lvl o 77 Kin St. Wst. Hours o opration ar 8:00 a.m. to 5:30 p.m.

Monday to Friday. Call 416-360-7105 or mor inormation.

c Ws/D

Dov Car Car can b ound on th P2 lvl o th ernst & Youn Towr (222 Bay St.). Call 416-869-9400

to book your appointmnt. Your car will thank you!

cp

Srvin th TD Cntr community or ovr 25 yars, Kin Bay Chaplaincy ors counsllin, prayrsrvic and rindship daily rom 9:00 a.m. to 4:00 p.m. Contact pastors Bruc and Kn at 416-366-0818

[email protected].

c Ss/ess

Th TDC community has ront o th lin accss to discountd thatr, concrt and movi tickts, hotl bookins,

spa wknds, fowr dlivry and mor. Visit www.eservus.comor currnt orins and inormation.

e/m Fs

Nd an o-prmis acility or that important prsntation, sals mtin, sta vnt or condntial

intrviw? Th ollowin TDC businsss may b abl to hlp:Design Exchange(416-363-6121),

Canoe Restaurant(416-364-0054), Duke o Devon (416-642-3853),Bymark (416-777-1144).

D

Kids + Company, a ull srvic childcar acility, is locatd at 95 Wllinton

St. Wst. Prct or inants, toddlrs, prschoolrs and kindrartnrs.

For mor inormation call 416-863-6868 or visitwww.kidsandcompany.ca.

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mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.eservus.com/http://www.eservus.com/http://www.eservus.com/http://www.eservus.com/http://www.dx.org/http://www.dx.org/http://www.dx.org/http://www.dx.org/http://www.oliverbonacini.com/Canoe.aspxhttp://www.oliverbonacini.com/Canoe.aspxhttp://www.thedukepubs.ca/http://www.thedukepubs.ca/http://www.bymark.ca/http://www.bymark.ca/http://www.bymark.ca/http://www.bymark.ca/http://www.kidsandcompany.ca/http://www.kidsandcompany.ca/http://www.kidsandcompany.ca/http://www.dx.org/http://www.thedukepubs.ca/http://www.bymark.ca/http://www.oliverbonacini.com/Canoe.aspxhttp://www.kidsandcompany.ca/http://www.eservus.com/mailto:[email protected]:[email protected]


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gs SsCan b ound in our Scurity/Oprations oc locatd in th concours o 77 Kin St. Wst and

is opn 9:00 a.m. to 4:30 p.m. Drop in i you hav a qustion. Th Cadillac Fairviw shop! card

it card can also b purchasd at TDC gust Srvics, call 416-864-6448 or contact

[email protected].

i a g

This cooprativ projct btwn TD Bank and Cadillac Fairviw is

th prmannt hom o TD Banks rnownd collction o Inuit art.

It is locatd on th round foor o th TD Watrhous Towr

(79 Wllinton St. Wst) and opn Monday to Friday rom 8:00 a.m.

to 6:00 p.m. and on wknds rom 10:00 a.m. to 4:00 p.m.Click here or more inormation.

ls & Fd

evryon misplacs somthin rom tim to tim. Bor ivin up your sarch, chck with us at th Passcard

Accss Control Cntr. W just miht hav it! W ar locatd on P1 o TD Bank Towr (66 Wllinton St. Wst)

or contact 416-862-3651 or [email protected] .

os Ps Sq

TDCs outdoor courtyard was rnamd Oscar Ptrson Squar in 2004 and is situatd btwn 100 Wllinton

St. Wst, 77 Kin St. Wst and th TD Bank Towr. A quit plac to rlax and rchar.

P nwk

TDC is litrally a short walk to Union Station and asily connctd to th 28 kilomtr undrround ntwork.

Click here or PATH map.

Pk: D/vs/v

TDC provids abundant daily and spcial vnt parkin or tnants and visitors. For addd convninc,

complimntary valt parkin is availabl Monday to Friday.Click here or parking rates & hours.

PAge 2 Welcome to the toronto-Dominion centre

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mailto:[email protected]://www.tdcentre.com/en/life/Pages/Art-Gallery.aspxhttp://www.tdcentre.com/en/life/Pages/Art-Gallery.aspxhttp://www.tdcentre.com/en/life/Pages/Art-Gallery.aspxmailto:[email protected]:[email protected]://www.toronto.ca/path/pdf/path_brochure.pdfhttp://www.toronto.ca/path/pdf/path_brochure.pdfhttp://www.tdcentre.com/en/tenants/parking-access/Pages/Introduction.aspxhttp://www.tdcentre.com/en/tenants/parking-access/Pages/Introduction.aspxhttp://www.tdcentre.com/en/tenants/parking-access/Pages/Introduction.aspxhttp://www.tdcentre.com/en/tenants/parking-access/Pages/Introduction.aspxhttp://www.tdcentre.com/en/life/Pages/Art-Gallery.aspxhttp://www.tdcentre.com/en/tenants/parking-access/Pages/Introduction.aspxhttp://www.toronto.ca/path/pdf/path_brochure.pdfmailto:[email protected]:[email protected]


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r PTDCs comprhnsiv rcyclin proram has achivd an imprssiv ovrall

wast divrsion rat away rom landll. A grn ladr in vry rspct. To

larn mor about TDC rcyclin (oranics; sinl stram; sustainability tips)

and how you can hlp, click here.

rss/Fd h

Somthin or vryon. Thats th bst way to dscrib th TDC Food

Hall. With ovr 25 ood oprators, th TDC Food Hall is opn or brakast,

lunch, dinnr and or thos snacks in btwn. Click here or a ull listing

o TDC Food.

r D

TDC Shops provid th ultimat in convninc shoppin. Orin mor

than you can imain, ovr 75 TDC rtailrs ar waitin to srv you.

Click here or a map or directory to help you fnd all the shops.

S es S

Whn you work lat or on wknds, call TDC Scurity at 416-366-7823 and wll scort you to your car

or th narst transit connction.

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http://www.tdcentre.com/en/green/Pages/TDCGreen.aspxhttp://www.tdcentre.com/en/green/Pages/TDCGreen.aspxhttp://www.tdcentre.com/en/green/Pages/TDCGreen.aspxhttp://www.tdcentre.com/en/food/Pages/TDCFood.aspxhttp://www.tdcentre.com/en/food/Pages/TDCFood.aspxhttp://www.tdcentre.com/en/food/Pages/TDCFood.aspxhttp://www.tdcentre.com/en/shops/Pages/TDCShops.aspxhttp://www.tdcentre.com/en/shops/Pages/TDCShops.aspxhttp://www.tdcentre.com/en/shops/Pages/TDCShops.aspxhttp://www.tdcentre.com/en/food/Pages/TDCFood.aspxhttp://www.tdcentre.com/en/green/Pages/TDCGreen.aspx


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PAge 4

shop! card

Th prct yar round it or thank you is th Cadillac Fairviw

shop! cardit card. It is availabl in dnominations ranin rom

$10 to $500 and accptd at slct TDC rtailrs and by ovr

4,000 rtailrs at CF malls across Canada. Purchas yours at

TDC gust Srvics, locatd in th concours proprty manamnt

oc at 77 Kin St. Wst. Contact gust Srvics at:

416-864-6448 or mail [email protected] .

shop! card it cards can also b purchasd onlin at www.shops.ca.

Sk P

Th smokin by-law rquirs all smokrs to stand 8 mtrs or 25 t away rom ntrancs to all buildinsand rsh air intak vnts. Thanks or your undrstandin and co-opration. W apprciat it!

asss

toAssist is on o th ront lins o communication with TD Cntr tnants and is thr or you 24/7.

As th dirct link btwn our tnants and buildin oprations, th Cntrs unction is to rciv

and dirct rsponss to tnant calls, inquiris and srvic rqusts. Call 416-862-7747 or mail

[email protected].

t a cb/Fss

Locatd on th 36th foor o 79 Wllinton St. Wst, Toronto

Athltic Club has it all: swimmin; arobics; wiht trainin;

yoa; privat sssions; massa and mor. Call 416-865-0900 orvisitwww.torontoathleticclub.com to t t.

assb

Th Toronto-Dominion Cntr is committd to providin xcllnt

customr srvic to all its customrs, includin our customrs with

disabilitis. I you nd assistanc whil at TDC, contact Scurity at

416-366-7832.TDC is a barrir r complx. That mans that accss to all buildins and th parkin

ara has bn dsind to convnintly accommodat whlchair rquirmnts. Click here or

inormation on TDC barrier ree access points.

ZpsAr availabl to TDC tnants, with v vhicls locatd on th P1 lvl

o TD Bank Towr (66 Wllinton St. Wst/spots 182 thru 186).

Ristr to bcom a Zipcar mmbr at www.zipcar.ca.

Happy drivin!


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mailto:[email protected]:[email protected]:[email protected]://www.shops.ca/http://www.shops.ca/http://www.shops.ca/mailto:[email protected]:[email protected]://www.torontoathleticclub.com/http://www.torontoathleticclub.com/http://www.torontoathleticclub.com/http://www.tdcentre.com/en/visitors/Pages/Accessibility.aspxhttp://www.tdcentre.com/en/visitors/Pages/Accessibility.aspxhttp://www.tdcentre.com/en/visitors/Pages/Accessibility.aspxhttp://www.zipcar.ca/http://www.zipcar.ca/http://www.tdcentre.com/en/visitors/Pages/Accessibility.aspxhttp://www.zipcar.ca/http://www.torontoathleticclub.com/mailto:[email protected]://www.shops.ca/mailto:[email protected]


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BuilDing Directory

PAge 5

Bank Machin

elvator

elvators to Parkin

entrancs

escalators

Food Hall

gust Srvics

Handicap elvator/Li

Handicap entranc

Loadin Dock

TDC Mailroom

Parkin entrancPost Oc

Stairs

Tlphons

Washrooms

Washrooms entranc

tD Bk tw/66 W S. W.

King-BayChaplaincynon-denominational

services & counselling

CanoeRestaurant54thFloor

BymarkRestaurantConcourseLevel

DukeofDevonRestaurantConcourseLevel

77 K S. W.

CanadaPostretailstoreConcourseLevel

GuestServices/GiftCards/Security&Operations

Ofce8:30a.m.4:30p.m.

PasscardOfce8a.m.1:30p.m.

100 W S. W.

FoodHall

Loadingdockentrancefromthe

Food Hall

tD Ws tw/79 W S. W.

GalleryofInuitArt(groundoorand

mezzanine): A cooperative project o CF and

TD Bank, which serves as the permanent home

o a selection o the Banks renowned

collectionofInuitart.

TorontoAthleticClub/StratusRestaurant

36th Floor

e&y tw/222 B S.

PostOfceBoxes

BankPavilion

TheDesignExchangePlazaLevel

OriginaltradingoorofTSX/TSE:Available

forevents,AGMs,receptions,dinners

95 W S. W.

Kids+Companyfulltime,emergencyor

backupchildcarecentre2ndFloor

Pk

Parking/WayndingTDBankTower(Green),

Ernst&YoungTower(Yellow),77King St. W.

(Red),100WellingtonSt. W. (Blue) Parking attendant service MondayFriday,

7a.m.10p.m.

Zipcar5reservedspotsforZipcarmembersin

parking level P1, spots 182 thru 186

CarwashDoveDryCleaners&AutoDetailing

located on the P2 level o E&Y Tower, 222 Bay St.

o

Bikerackslocatedontheexteriorofall

buildings; a secured bike cage is available or

tenants only in the parking garage o

79 Wellington St. W. on the P1 level.

Complimentary umbrella service(lobbydesks)

Subway/GOTrainaccess

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8/10

DiD you KnoW?

Toronto-DominionCentrewasdesignedbyrenownedarchitectLudwigMiesvanderRohe.

TheoriginalstructureoftheTDCentreconsistedoftheToronto-DominionBankTowerand

77 Kin St. Wst, includin th uniqu TD bankin pavilion.

TheTDBankTowerofciallyopenedonCanadas100thbirthday,July1,1967.Thepavilionopenedin

1968 and on yar latr 77 Kin St. Wst was compltd.

Fourmorebuildingshavesincejoinedthecomplex:100WellingtonSt.Westin1973,TDWaterhouseTower

(79 Wllinton St. Wst) in 1985, ernst & Youn Towr (222 Bay St.) in 1991 and 95 Wllinton St. Wst

in 1997.

TDCencompasses4.3millionsquarefeet.

Thecourtyard,namedOscarPetersonPlacein2004,issituatedbetween100WellingtonSt.West,

77 Kin St. Wst and th Toronto-Dominion Bank Towr.

ApermanentxtureinthegrassycourtyardisThePasture,sculptorJoeFafardssevenlifelikebronze

cows that brin a sns o calm to a busy nancial community.

TDCishometoa20,000personofcecommunity.

TDCcomprises150,000squarefeetofretailconcoursewithover70retailtenants.

OnJune7,2005,theOntarioHeritageFoundationunveiledaprovincialplaqueintheCityofToronto

clbratin th TD Cntr.


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Security/emergency inFormation

establishd in 1995, th emrncy Rspons tam (eRT) was cratd to

assist our tnants and visitors to th Toronto-Dominion Cntr (TDC) with

round-th-clock saty concrns, as wll as mrncis associatd with

th physical complx. It was th rst srvic o its kind availabl in hih-

ris oc complxs within th downtown cor.

Th eRT consists o hihly traind prossionals whos cor xprtis

involvs handlin mrncy vacuation drills and mrncy prpardnss,

and who provid an xtra layr o rspons in mdical mrncis

ovr and abov our Fir and Li Saty tam. Th eRT ar also traind

and crtid as mdical rspondrs in First Aid/CPR and AeD (Automatd

extrnal Dbrillator). Th Fir and Li Saty tam also conducts tnantducation and trainin sssions such as th Fir evacuation Wardn proram.

Fir saty, mrncy vacuation, mdical mrncy rspons and tnant ducation and

communication ar th ocus and oundation o what th ntir eRT and Fir and Li Saty tam do

ach and vry day.

TDCs emrncy Rspons Tam (eRT) is on duty 24/7 and traind in th us o First Aid/CPR

and Automatic emrncy Dbrillators (AeD), prior to th arrival o 911 eMS.

In an mrncy situation, ollow ths important stps:

Immediatelycall911, thn call TDC Scurity Oprations Cntr (SOC) at

416-366-7823.

IfSOChasbeencontactedrst,follow-upimmediatelywithacallto911. To prvnt urthr injury, try not to mov th injurd prson.

S cs

Th TDC Scurity tam is mad up o 60 hihly traind prossionals who work

24/7 to scur th proprty and srv our tnants. With our 300 closd circuit

camras and 1,300 card radrs, TDC is on o th sast businss communitis in Canada.

Welcome to the toronto-Dominion centrePAge 7

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Preparedness

Miti

ga

ti

on

Recovery

Res

ponse

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Bd e a tsFor your saty, th TD Cntr has th scond larst intratd r alarm

systm in Canada. Cntrally monitord at th TDC, 24/7, th systm

monitors all six towrs, includin th TDC shoppin concours and all

parkin aras. Th systm was rcntly upradd to includ two distinct

alarm tons that rquir varyin rsponss. each ton is mant to inorm

and rquirs a dirnt rspons rom tnants. For your prsonal

saty and that o all TDC tnants, its critically important to know ths

tons and th rquird actions.

Alert Tones(1 pin ton)

Indicats thr is an alarm condition in th buildin; howvr, it DOeSNOT AFFeCT YOUR FLOOR. Stand by and prpar to vacuat.

Evacuation Tones(3 pin tons)

You nd to IMMeDIATeLY eVACUATe th foor via th narst stairwll.

Follow th instructions o your Tnant Floor Fir Wardn and/or TDC buildin sta.

In th vnt o an mrncy, knowld and dcisiv action may allrt

popl to problms and sav livs.

Please click here or more inormation or reer to the TDC Emergency

InformationandResponseProceduresbrochureonourwebsite.


imPortant Phone numBerS

Blow wv listd th phon numbrs you may nd in th cas o an mrncy. In al l mrncis

notiy 911, thn contact th 24-hour TDC Scurity Oprations Cntr (SOC).

Wallt cards ar availabl in th passcard oc locatd on th concours lvl o 77 Kin St. Wst.

imPortant numBerS

91124-hour Service centre: asss 416-862-7747

BusinessHoursContactInformation

m, F d l S 416-862-5237

e rsps t (ert) 416-869-2276

m, S 416-869-2286

S ops c (Soc) 416-366-7823

Sps, S 416-869-2289

tD c wbs www.d.11/12

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