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New Services in
Management System Certification
17th OCTOBER 2012
at
AUDITORUM SIRIM BERHAD
PENANG BRANCH
UPDATE SESSION ON NEW
DEVELOPMENT ON CONFORMITY
ASSESSMENT FOR ELECTRICAL &
ELECTRONICS SECTOR
Management System Certification
Quality
ISO 9001:2008
ISO/TS16949 :2009(Automotive)
ISO 13485:2003 (Medical Device)
Environmental
ISO 14001:2004 (Environmental)
Health & Safety
OHSAS 18001:2007
MS 1722 : 2011
Food Safety
ISO 22000:2005
MS 1480 HACCP
MS 1514 GMP
Forest Management System and
Chain of Custody
Information Security
ISO/IEC 27001:2007
IT Service
ISO/IEC 20000:2005
Social Accountability
SA 8000 (Social Accountability)
Quality Management System From
Islamic Perspective
MS 1900:2005
Roundtable on Sustainable Palm Oil
Clean Development Mechanism
Malaysian Brand Certification
New Services in Management System Certification
ISO 50001 : 2011
Energy Management Systems (EnMS)
ISO 28000 : 2007
Supply Chain Security Management Systems
IQNet services
- SA8000 – Social Accountability
- BCM – Business Continuity Management
- BSCI – Business Social Compliance Initiative
1-InnoCERT Programme
Management System Certification
ISO 50001 - Energy Management Systems (EnMS)
- Environmental issues such as global warming,
governments and businesses are under pressure for
efficient use of their energy resources.
- ISO 50001 : 2011 Standard for the organization to
manage and save energy better.
- EnMS offers a systematic approach to improve
energy performance, energy efficiency, energy use
and energy consumption.
- EnMS can be implemented by the organization in any
sector
Management System Certification
ISO 50001 - Energy Management Systems (EnMS)
- Organization to establish, implement, maintain, and
improve their EnMS based on Plan-Do-Check-Act
(PDCA) cycle for continual improvement and
incorporate energy management into daily
organizational practices.
- The EnMS covers all type of energy used and every
factors affecting energy use such as energy supply,
energy measurement, procurement of energy services,
products and equipment and design of energy-using
equipment.
Management System Certification
ISO 50001 - Energy Management Systems (EnMS)
Effective implementation of EnMS will lead to more
efficient use of energy resources with the following
benefits:
- Reduction in energy consumption
- Reduction of Greenhouse gas (GHG) emissions
- Reduction in environmental impacts
- Reduction in operation costs (Costs saving)
- Enhance competitiveness
- Meeting Legal Requirements
- Conservation of natural resources.
Management System Certification
Supply Chain Security Management Systems (SCSMS)
- ISO 28000 : 2007 - Specification for security
management systems for the supply chain provides
framework for a security management system which
aimed at improving the overall security in supply
chains.
- Supply risks such as threats from terrorism, fraud
and piracy have serious implications to businesses.
- Organization shall manage the risks and assure
security by identifying potential threats, assessing
risks and implementing measure to prevent any risks
and threats from adversely affecting the success of
their business.
Management System Certification
Supply Chain Security Management Systems (SCSMS)
- SCSMS will facilitate trade and the transport of goods
across boarders.
- It will increase the ability of organization in the
supply chain to effectively implement mechanism that
address security vulnerabilities at strategic and
operational level, as well a to establish preventive
action plans.
- SCSMS can be applied by the organizations of all
sizes involved in manufacturing, services, storage or
transportation at any stages of production or supply
chain.
Management System Certification
Supply Chain Security Management Systems (SCSMS)
ISO 2800 Family:
- ISO 28000:2007 sets the framework for security by all
groups or organizations involved in the supply chain.
Industry sectors can assess risks to security such as
terrorism and start using methods to manage those
potential security threats.
- ISO 28001:2007 assists organizations with designing
and implementing security processes. It also helps
these organizations assess security on their specific
part of the supply chain and trains employees on the
new security plans.
Management System Certification
Supply Chain Security Management Systems (SCSMS)
ISO 2800 Family:
- ISO 28003:2007 sets guidelines for companies to
obtain certification for their security management
systems. It also assists auditors judging compliance
with the certification. It is designed to build customer
confidence in the company and its security in the
supply chain.
- ISO 28004:2007 explains the generic and basic
principles of ISO 28000. This section aims to better the
overall understanding of ISO 28000.
Management System Certification
Supply Chain Security Management Systems (SCSMS)
The benefits of SCSMS Certification
- Improve stakeholder confidence by demonstrating
more robust an secure supply chain management.
- Enhances customer satisfaction by demonstrating
ability to meet their specific requirements.
- Make the organization a supplier of choice by
demonstrating the organization’s capability to manage
security issues within supply chain.
Management System Certification
Supply Chain Security Management Systems (SCSMS)
- Demonstrate systematic security supply chain
management.
- Develops business cooperation along supply chain.
- Shorten customs clearance time and reduce
secondary inspection.
- Facilitate compliance with other official trade and
supply chain processes, including the
1. European Union’s Authorized Economic Operator (AEO)
2. US Customs and Boarder Patrol (CBP)’s Customs Trade
Partnership Against Terrorism (C-TPAT).
Management System Certification
Innovation through IQNet Products
- SA8000 Social Accountability
- BCM Business Continuity management
- BSCI Business Social Compliance Initiative
Management System Certification
SA8000 Social Accountability
- Standard based on the principle of international
workplace norms contain within the ILO – International
Labour Organization conventions, UN’s Universal
Declaration of Human Right and the convention of the
Right of the Child.
- The fundamental is to improve working conditions
around the world with the intent to improve and
demonstrate the organization corporate social
responsibility (CSR) in regards to basic human rights
in the workplace.
- Demonstrate your organization’s commitment to
socially responsible business practices.
Management System Certification
SA8000 Social Accountability
Standard requirements
- Child Labour : Ensure that child and under aged
labour is not utilised
- Forced Labour : Avoid the use of forced labour
including prison or debt bondage labour
- Health and Safety : Provide a safe and healthy work
environment
Management System Certification
SA8000 Social Accountability
- Freedom of association and right to collective
bargaining : Respect the right to form and join trade
unions and bargaining collectively.
- Discrimination : Prohibit discrimination in the
workplace.
- Disciplinary Practices : Avoid the use of physical
punishment, mental or verbal abuse
- Working Hours : Act in accordance with the
applicable laws and industry standards
Management System Certification
SA8000 Social Accountability
- Remuneration : Provide wages that meet legal and
industry standard and are sufficient to meet the basic
need of workers and their families.
- Management Systems : Implement an effective
management systems to ensure that company policies
comply with SA8000 requirements and other
applicable laws and international standards.
Management System Certification
Definition of Innovation :
“An innovation is the implementation of a new or
significantly improved product (good or service), or process, a new marketing method, or a
new organisational method in business practices, workplace
organisation or external relations”
(taken from Oslo Manual, 2005)
What is Innovation?
INNOVATION ACTIVITIES
Knowledge
Technologies
Financial
Cooperation with other agencies
Technology Innovation Evaluation System
• R&D Activity Index • Technology Innovation System • Technology Innovation Administration • Technology Accumulation System • Technology Analysis Ability
• Management’s Innovation Ability • Ability to Respond to Changes • CEO’s Sense of Values
• Outcome of Technology • Competitiveness Progress • Technology Management Result • Technological Achievements (forecasting)
• Technology Commercialization Ability • Technology Manufacturing Ability • Marketing Ability
III Innovation
Management
I Innovation
Ability II Commercialisation
Ability
IV Innovation Outcome
MANUFACTURING
SERVICES
&
CONSTRUCTION
ICT &
ELECTRICAL & ELECTRONICS
ENGINEERING & INDUSTRIAL DESIGN
BIOTECHNOLOGY
&
AGRO TECHNOLOGY
GREEN TECHNOLOGY
Qualifying Criteria
Must be a Malaysian
registered SME and fulfill the definition
of SMEs
At least 51% of the equity held by
Malaysians
At least 2 years in business (able to
provide 1 year Audited Financial
Statement)
<= BBB Rating
Online Registration & On-Line Self-Assessment (Technology Innovation System Evaluation
Index: Minimum: 700 / 1000)
On-Site Audit Report (Technology Innovation Rating Index:
Minimum: BBB / AAA)
Award 1-InnoCERT Status
Pre-Certification Coaching & External
Consultancy
< 700 index
Try Again
InnoCERT Committee Meeting / Approval
I-SME
Apply for Certification
External Parties:
Led by Operation Vehicle
PRE-OPERATION
OPERATION
Marketing/ Promotion
Led by SME Corp (supported by
Operational Vehicle)
Downstream marketing only (upstream marketing – by SME Corp)
Online Helpdesk
Certified Innovation Auditors (Domain Experts)
Supporting queries on : • General • Audit • Technical • IT System
=> 700 index
1-innoCERT: Overall Certification Process
29
Financing Facility
Tax Incentive
Government Procurement
MKD Companies Procurement
Green Lane Policy for 1-innoCERT
Application process and pre-requisite for
companies applying for the Malaysian Brand
Certification Scheme
PRE-REQUISITES
1. A min 3-STAR rating under SME CORP SCORE program
2. Certified to ISO 9001/ MS1480 (HACCP)/ ISO 20000 (FSMS)/
ISO 22000 / ISO/IEC 27001 (ITSMS)/ TS16949/ ISO 13485 *
3. Business incorporated/ registered in Malaysia
4. Operating from legal premises
5. Own registered brand **
• *Other management system certifications will be reviewed on a
case to case basis (eg GMP (Pharmaceutical) & CMMI (Level 3)
• **Companies which have applied for trademark registration will
be assessed on the stage of the application process.
MALAYSIA BRAND CERTIFICATION PROCESS
Stage 1 Audit
Stage 2 Audit
Enquiry/ questionnaire
Submission to Approval Panel
Approval of Certification
Issuance of certificate
Renewal assessment
Quotation / Application
QUOTATION AND APPLICATION
Quotation prepared on receipt of questionnaire.
For SME companies, professional fee is RM6000.00 and
incidental fees covering travel, lodging and daily allowance as
per SIRIM QAS Intl. guidelines (For KL & Sel, no incidental
charges).
For non-SME companies, professional fee is RM1500.00 per
auditor-day and incidental fees covering travel, lodging and
daily allowance as per SIRIM QAS Intl. guidelines (For KL &
Sel, no incidental charges).
Certification process begins upon receipt of application.
ISSUE OF CERTIFICATE
Certificate will be issued upon payment of fees and the signing
of the Certification Agreement
Certificate is valid for two years from the date of approval
How to obtain the Mark?
Companies wishing to obtain the Malaysian Brand
Certification Mark need to meet the Assessment Criteria
required under this scheme.
The Assessment Criteria were developed based on
world wide acceptable principles.
It adopt a comprehensive and holistic approach to cover
various aspects such as quality management system,
National / International quality standards, financial
stability, corporate social responsibility, branding strategy
and top management role.
Brand
Management
&
Marketing
Operation
Management
Social
Responsibility
Quality &
Standards
of
Products/
Services
Financial
capability
Management
Best Practices
Management
Commitment
& Capability
Malaysian Brand
Certification Mark
ASSESSMENT CRITERIA
ASSESSMENT CRITERIA - generally grouped
as
• A. Quality Management System 1. Management Capability and Commitment
2. Operation Management
3. Quality and Standards of Products and/or Services
4. Best Management Practices
• B. Corporate requirements 1. Financial Capability
2. Brand Management and Marketing
3. Social Responsibility
Update in MS 1722 : 2011
- Published in Aug 20112 to replace MS 1722 : Part 1 :
2005 Occupational Health and Safety (OHS)
Management Systems.
- Certified organisation to MS 1722 : Part 1: 2005 are
given 2 years to upgrade to new version by 31st July
2013.
- New application to new standard 1 April 2012
Management System Certification