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New Security Arena Impacts Requirements Opportunities Christine J. Bodouva, AIA William Nicholas Bodouva + Associates Architects and Planners

New Security Arena Impacts Requirements Opportunities

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New Security Arena Impacts Requirements Opportunities. Christine J. Bodouva, AIA William Nicholas Bodouva + Associates Architects and Planners. Design Priorities for These Projects was: Optimal Functionality The Passenger Experience. William Nicholas Bodouva + Assoc. Experience. - PowerPoint PPT Presentation

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Page 1: New Security Arena Impacts  Requirements Opportunities

New Security ArenaImpacts RequirementsOpportunities

Christine J. Bodouva, AIA

William Nicholas Bodouva + AssociatesArchitects and Planners

Christine J. Bodouva, AIA

William Nicholas Bodouva + AssociatesArchitects and Planners

Page 2: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

William Nicholas Bodouva + Assoc. Experience

• Design Priorities for These Projects was:– Optimal Functionality– The Passenger Experience

• Design Priorities for These Projects was:– Optimal Functionality– The Passenger Experience

Page 3: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Current WNB+A Aviation WorkExperiencing New Security Criteria

• Focus Post 9/11– Increased Security Criteria– Optimal Functionality– Passenger Experience

• Port Authority NY & NJ / Jetblue Domestic Terminal

• Manchester Airport Expansion

• Focus Post 9/11– Increased Security Criteria– Optimal Functionality– Passenger Experience

• Port Authority NY & NJ / Jetblue Domestic Terminal

• Manchester Airport Expansion

Page 4: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Traditional Terminal Concepts

• Driving forces of design concept– Manned Ticket Counters– Ticket counter queue drove the size of the

ticket lobby

• Driving forces of design concept– Manned Ticket Counters– Ticket counter queue drove the size of the

ticket lobby

Page 5: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

BWI International Pier

Page 6: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Pre 9/11 Design Concepts

• Driving forces of design concepts – Advent of e-ticketing = Smaller Ticket

Lobby• Ticketing kiosks take up less area• Less queuing space required• Less staff

• Driving forces of design concepts – Advent of e-ticketing = Smaller Ticket

Lobby• Ticketing kiosks take up less area• Less queuing space required• Less staff

Page 7: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Pre 9/11 Design Concepts

TicketingTicketing

Security QueueSecurity Queue

E-ticket kiosksE-ticket kiosksTicketingTicketing

Security Check-pointSecurity Check-point

Ticketing QueueTicketing QueueTicketing QueueTicketing Queue

Page 8: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Post 9/11 Effects

Before 9/11

After 9/11

Terminal One - JFK

Page 9: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

• Passengers are arriving 2 + 3 hours early• More passengers in the terminal to process

– More ticketing positions needed– More Security Check-point positions needed– More holdroom space needed– More concessions needed– More support spaces needed

• More baggage in the system

• More restrictive carry-on mandates• More passengers are checking-in at ticket counter• Passengers are checking in more bags

• The security process is taking 2 and 3 times longer from added procedures

• At ticket counter

• At security check-point

• Passengers are arriving 2 + 3 hours early• More passengers in the terminal to process

– More ticketing positions needed– More Security Check-point positions needed– More holdroom space needed– More concessions needed– More support spaces needed

• More baggage in the system

• More restrictive carry-on mandates• More passengers are checking-in at ticket counter• Passengers are checking in more bags

• The security process is taking 2 and 3 times longer from added procedures

• At ticket counter

• At security check-point

Page 10: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

• Increased bag screening mandates• Additional screening of selectees at gate• Screening of employees needed• Screening small/cargo packages needed• Screening for flight catering needed• Screening of visitors to allow access to

concessions - recapture lost revenues

• Resulting in – Long lines– Crowded spaces– Overloaded systems– New spaces and functions added to terminals– Terminal need reconfiguring

• Increased bag screening mandates• Additional screening of selectees at gate• Screening of employees needed• Screening small/cargo packages needed• Screening for flight catering needed• Screening of visitors to allow access to

concessions - recapture lost revenues

• Resulting in – Long lines– Crowded spaces– Overloaded systems– New spaces and functions added to terminals– Terminal need reconfiguring

Page 11: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Post 9/11 Design Concepts – Existing Terminals

• Biggest Challenge faced • Implementing 100% Bag Screening

• Biggest Challenge faced • Implementing 100% Bag Screening

Page 12: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Manchester Airport, NHTSA Regional Airport Pilot Program

Page 13: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Manchester Airport, NHTSA Regional Airport Pilot Program

Page 14: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Manchester Airport, NHTSA Regional Airport Pilot Program

Page 15: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Manchester Airport, NHTSA Regional Airport Pilot Program

Page 16: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Manchester Airport, NHTSA Regional Airport Pilot Program

Page 17: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Changing Security Mandates

What’s Ahead?

Design Ideas for New Terminals

Page 18: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

New Design ConceptIn-Line EDS In the Ticket Lobby

Secure Terminal

Secure TerminalSecure

Terminal

Required FrontageRequired Frontage

Explosive Detection System (EDS)

Explosive Detection System (EDS)

Bag SearchBag Search

X-rayX-ray

TicketingTicketing

MagnetometerMagnetometer

Ticketing, Security Check-point, and EDS functions combined into one process at front of terminal

Page 19: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

New Design ConceptIn-Line EDS In the Ticket Lobby

Secure TerminalSecure

Terminal

QueueQueue

Required FrontageRequired Frontage

Explosive Detection System (EDS)

Explosive Detection System (EDS)

MagnetometerMagnetometer

X-rayX-ray

TicketingTicketing

Bag SearchBag Search

More Cost Effective Option Fewer check-in/security positions , but more space for queuing

Page 20: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

New Design ConceptEDS Machines in the Bag Room

X-rayX-ray

MagnetometerMagnetometer

TicketingTicketing

Secure TerminalSecure

Terminal

Video surveillance of level 3 manual bag search may eliminate the need for passengers to be present to open bags

Video surveillance of level 3 manual bag search may eliminate the need for passengers to be present to open bags

Page 21: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

New Design ConceptEDS Machines in the Bag Room

Secure TerminalSecure

Terminal

QueueQueue

MagnetometerMagnetometer

X-rayX-ray

TicketingTicketing

ConcessionsBefore Security

Check-Point

ConcessionsBefore Security

Check-Point

If Well wishers are prohibited beyond security check-point then it may be advantageous to place concessions before check-point

If Well wishers are prohibited beyond security check-point then it may be advantageous to place concessions before check-point

Page 22: New Security Arena Impacts  Requirements Opportunities

W I L L I A M N I C H O L A S B O D O U V A + A S S O C I A T E S

Function / Costs / Customer Satisfaction

$ $ $ $$ $ $ $ $ $$ $ $$

No Wait Time Some Wait Time Long Wait Times

Design Team / Financial Team / Airport-Airline TeamWe Need to Work Together To Find the Balance

Investigate and Share New Ideas

Design Team / Financial Team / Airport-Airline TeamWe Need to Work Together To Find the Balance

Investigate and Share New Ideas

Turn Challenges into Opportunities