NEW PARTNERSHIPS FOR

SUPPLEMENTAL SERVICES

Kristen SlawinskiData and Compliance Supervisor

Meals on Wheels, Northwest Assistance Ministries

Houston, TXEmail: kslawinski@namonline.org

Program Background

• Houston is the 4th largest city, and the 5th

largest metropolitan area in the US.

• The Houston Metropolitan area has a

population of over 6.3 million people, and

over 80 hospitals.

• Northwest Assistance Ministries (NAM)

serves a 350 square mile area with 3 offices.

• There are 16 hospitals within the NAM

service area.

Hospital Partnership

• We were awarded a grant from a local

hospital to provide supplemental services to

any of our clients that lived within their

service area.

• 75 clients in 3 zip codes.

• The only stipulation was to promote the

overall health and wellbeing of the client.

Client Needs

• Surveyed client needs.

• Spoke directly to clients to determine any

additional services required.

• Focused on the most requested items

• Medical Supplies

• Furniture

• Nutrition

Medical Supply Partnership

• Requested medical supplies

• Wheelchairs, Walkers, Shower Chairs, Safety

Bars, and Incontinence Supplies

• Searched local medical supply companies

• SNR Medical Supply

• Discussed needs and expectations

• Set up a contract for invoicing

• Arranged for assembly and delivery

Medical Supplies Provided

• Wheelchairs, shower chairs, walkers, safety bars

TestimonialWhen people think of “care for the elderly and disabled”, they perhaps

stop at writing a check for donation and end the thought there.

Although that is an integral part of the providing care, it is not the only

component. Being in medical supply business for over 17 years, at

SNR Medical Supply in Houston, Texas, we’ve seen that “care” involves

a lot more to ensure that an individual in need is truly taken care of.

Care for the elderly and disabled must be approached holistically. It

has to mean not only medicine and doctor’s visits, but a physical

interaction and face to face contact with an actual person who can see

the person in their own home. As we learn about our patients, we see

that their care can range from a hot meal to timely medicine intake to

equipment for daily living to sometimes a simple conversation about

their day. We must start thinking about “care” as having physical and

mental components which make up a person’s well being.

TestimonialWorking with NAM’s Meals on wheels program under the supervision of

Kristen Slawinski, we’ve seen the program provide this holistic

approach and give “care” in the true sense of the work to the clients it

serves. It has been a rewarding experience for the entire staff here at

SNR Medical Supply to be able to be a part of a program that uses a

patient-centric approach and allows the needs of the individual to

dictate what supplies and programs need to be implemented. Meals on

Wheels is not a cookie-cutter approach to “care”. This non-profit,

community based agency is helping their neighbors get better inside

and out by providing care that cannot be taken for granted. We owe it

to our elderly to ensure this program is available to them for decades to

come. – Riaz Poonawala, SNR Medical Supply

Furniture Partnership

• Requested furniture

• Client needed a standard bed.

• Searched local furniture companies

• Cort Furniture

• Had previous dealings with Northwest

Assistance Ministries

• Discussed needs and expectations

• Set up a contract for invoicing

• Arranged for assembly and delivery, and

removal of prior bedding

Furniture Provided

• Queen sized mattress,

box springs, and frame

Testimonial

At CORT, giving back remains at the core of

everything we do. We believe Everything is

Possible Through Service™. In alignment with our

long history of leading by serving nationally and

locally, CORT continues to seek out innovative

ways to engage with charitable organizations like

Meals on Wheels and Northwest Assistance

Ministries.”

- Tracy Freeman, Clearance Center Manager at

CORT

Client Background

Patricia Kittel has been

a Meals on Wheels

client for 1 year.

Through this program,

we have been able to

provide her with a bed,

wheelchair, and shower

chair.

Client Testimonial

• Background

• Shares a room with her granddaughter

• Had been sleeping on a broken mattress on

the floor

• Mobility Problems

• Held on to the wall to walk

• Unable to leave the home

Client Testimonial

The wheelchair we provided allowed Ms. Kittel to venture out with her family for the first time in over 10 years.

The bed we provided allows her to sleep and gives her a comfortable place to sit as she folds laundry to help her family.

Patricia Kittel and her granddaughter, Daysha Errington.

Additional Services

• Monthly deliveries of Ensure or Glucerna

where appropriate.

• Emergency shelf stable meals.

• First aid kits

• Emergency preparedness kits.

• Upcoming services

• Fire extinguishers

• Smoke detectors

• Specific requests

Conclusion

We found that this grant allowed us the

creativity and ability to benefit our clients in

ways we never before considered. As this grant

continues through this year, we hope to truly

enrich the lives of our clients. Our goal is to

create additional partnerships in our community

that will extend these benefits throughout our

service area.

Conclusion

Are there any questions?

PetsPlus Program

PetsPlus Program: Salt Lake

County Aging & Adult

Services

Dwight RasmussenIndependent Aging Program ManagerSalt Lake County Aging & Adult Services

Email: Drasmussen@slco.org

Salt Lake County Aging and Adult Services

PetsPlus

2013: The Beginning

The Salt Lake County Aging and Adult Services

Meals on Wheels program applied for and

received a Grant though the MOWA and

Banfield Trust partnership. The funds were

used to purchase supplies needed to conduct

pet food drivers

Collection Barrels

Cover posters for the barrels

Plastic bags for individual client delivery

Community Partner Agencies

2013 Salt Lake County Animal Services and Library

Services

Pet food drive was held in November

• 18 Library branches placed a 50 gallon collection barrel

at the facility for 30 days.

• Animal Services provided media coverage and was also

a drop off location for donated pet food.

• The result was over 2,500 lbs. of dog and

cat food

Ongoing partnerships

The annual Pet food drive with Animal Services

and Library Services continued in 2014 with

tremendous success, again yielding over 2,000

lbs. of pet food

New and expanded community

partnerships in 20152015 was an expansion year for PetsPlus in

developing new community partnerships.

• Nate Wade Subaru

• Salt Lake County Criminal Justice Services

• Salt Lake County Sheriffs office

• Beehive Cluster Kennel Club

New and expanded community

partnerships in 2016In 2016 The PetsPlus program continued with

the partnerships discussed in 2015 and

developed new relationship with new partners

Mark Miller Subaru Driving the

Movement

2017 the BEST of ALLThrough our ongoing partnership with Salt Lake

County Criminal Justice, we were introduced to

Margie, an individual that started a non-profit to assist

homeless individuals with pets. She started the

Legacy Initiative Pet Outreach program. The

organization gets pet food and supplies donated for

the pets of the homeless. Margie wanted to help the

Meals on Wheels PetsPlus program. Margie gives our

program a weekly shipment of dog and cat food,

virtually eliminating our need to purchase pet food.

https://legacyinitiative.org/2016/05/23/pet-outreach/

http://kutv.com/features/pay-it-forward/pay-it-forward-

legacy-initiative-pet-outreach

Collaborating Across a Large

Service Area

CHUCK FOSTERChief Executive Officer

Wasilla Area Seniors, Inc., Wasilla, Alaska

Email: chuckf@alaskaseniors.com

Who We Are

“… to enable seniors to live as independently

as possible for as long as possible”

• Nutrition

• Independent Senior Housing

• In-Home Chore & Respite

• Physical Activities

• Senior Center(s)

Where We Serve

The Matanuska & Susitna Valleys of Alaska

• About the size of West Virginia

• Our Delivery Area:

• About the Size of Delaware

Image courtesy of Wikipedia.org

Who We Serve

Rapidly Rising Senior Population

• Total Pop. increase since 2010

• 15.3% across the borough

• 16.7% in our delivery area

• Senior Pop. (60+) since 2010:

• +49.4% in the borough

• +54% in our service area

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• Meals Delivered & Clients Served

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What We’ve Done (+Partners)

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How

We Could not Meet these Challenges Alone

• Not a Government Agency

• Funded by Blended Mix:

• Government Grants (Title III, Title VI)

• Charitable Foundations

• Corporate Giving

• Individual Donations

• Earned Revenue

How

We Could not Meet these Challenges Alone

• Drive Times

How

We Could not Meet these Challenges Alone

• Drive Times

How

We Could not Meet these Challenges Alone

• Drive Times

Partners

• Mat Su Council on Aging

• Mat Su Health Foundation

• Knik Tribal Council

• The Coalition of Mat-Su Senior Centers

• WASI

• Mat Su Senior Services (Palmer, Alaska)

• Upper Susitna Seniors (Talkeetna, Alaska)

• Three Non-Profit Senior Housing Agencies

Partners

We Collaborate on Just About Everything

• MOAs

• Take Turns Leading

• Focus on the System of Care

• Retain our Organizational Identity

• Boards

• Culture

• Menus

So How’s That Working?

Simple Agreements and Frequent Conversation

• MOAs

• Drop/Add a Client

• Newsletters

• CEOs Get Along

• No Hard Boundaries (just practical ones)

• Funders Love It

So It’s Perfect?

Some Areas are still difficult

• Reputation Management

• “Why Don’t You do it Like…”

• The Public Face of “Meals on Wheels”

• Funders

Remember This. (Write It Down.)

Your Clients Don’t Need “You.”

They Need “Care.”

• WASI is Pretty Good at What We Do

• So is MSSS; So is USSI; So is…

• Follow your competency and let others lead

• It’s Always About Building a Better System