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NEW METHODOLOGY IN THE FIELD OF COMBINING ADMINISTRATIVE SOURCES AND DIRECT DATA COLLECTION Janusz Dygaszewicz Director Department of Programming and Coordination of Statistical Surveys Central Statistical Office of Poland Member of Executive Committee of the UN-GGIM: Europe President of European Forum for Geography and Statistics EFGS 1 Doha, Qatar, 11 December 2017

NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

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Page 1: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

NEW METHODOLOGY IN THE FIELD OF COMBINING ADMINISTRATIVE SOURCES AND DIRECT

DATA COLLECTION Janusz Dygaszewicz

Director

Department of Programming and Coordination of Statistical Surveys

Central Statistical Office of Poland

Member of Executive Committee of the UN-GGIM: Europe

President of European Forum for Geography and Statistics EFGS

1

Doha, Qatar, 11 December 2017

Page 2: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Long-term history (tradition) of Polish statistics

• 1789 - first countrywide population

census in Poland (based on registers!! )

– The register of nobility and burghers

– The parish register of births and deaths

2

Page 3: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Combining Census a combination of data from administrative sources

(full survey covering basic demographic variables)

with data acquired from

ad-hoc 20% sample survey.

Methodology in 2011 - Mixed Model for Population and Housing Census

3 3

Page 4: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

• Including spatial data reference registers Administrative Sources

• CAWI (CAII) – Computer Assisted Web (Internet) Interview Self-enumeration by Internet

• CATI - Computer Assisted Telephone Interview (Call Center) Telephone Interview

• Registered on hand-held terminals with usage GPS and GIS service CAPI - Computer Assisted Personal Interview

Face-to-face Interview with respondents executed by the

census enumerators

Data collection channels in 2011 Census Round

4 4

Page 5: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

• CAII/CAWI - Computer Assisted Internet Interview,

• CAPI - Computer Assisted Personal Interview,

• CATI - Computer Assisted Telephone Interviewing.

CAxI

CAxI

CAXI

5 5

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Census organisation

6 6

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The project timetable

7

2007 Start of

preparation

IX-X.2009 Trial Census

PSR 2010

IV-V.2010 Trial census NSP 2011

IX-X.2010 PSR 2010

IV-VI.2011 NSP 2011

2013 End of project

Agriculture Census 2010

National Population and Housing Census 2011

7 7

Page 8: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Organization structure

8

16 central controllers

32 managers of the WCZS and the WCC

571 voivodship controllers

642 statistical interviewers

around 2800 enumerator leaders on gmina level

around 18000 census enumerators

8

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ADMINISTRATIVE REGISTERS

9 9

Page 10: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

• The usage of administrative sources in the census: – direct source of research data ,

– source of information to create a list of entities covered by the census frame (address-housing survey) ,

– in addition, a source of information for : • imputation,

• data estimation,

• comparison the quality of the data.

The use of administrative sources in censuses

10 10 10

Page 11: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Data Owners:

• Ministry of Finance,

• Ministry of Interior and Administration,

• Ministry of Justice,

• Agricultural Social Insurance Fund,

• National Health Fund,

• Agency for Restructuring and Modernisation of Agriculture,

• Agricultural and Food Quality Inspection,

• Agency for Geodesy and Cartography,

• State Fund for Rehabilitation of Disabled Persons,

• County Offices,

• Commune Offices,

• Regional Offices,

• Telcoms,

• Energy Suppliers,

• Office For Foreigners,

• Social Insurance Institution,

• Housing Managers,

Registers - data acquisition

11 11

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12

Key administrative sources used in the Polish official statistics

population registration system

tax system

economic activity information system

farming activity information system

social security system

social insurance system

health insurance system

real estate information system

education information system

vehicle and vehicle owners information system

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13

The data transformation model

from administrative sources into statistical data sets

Validation and adjustment

Integration

Complex deduplication

The selection of statistical variable valuefrom many registers

Data transition

The processing of identification

and address variables

The processing of substantive

variables

STATISTICAL DATA SET

Preliminary preparation of an administrative register

1) Importing2) Mapping3) Simple deduplication4) Denormalisation

Page 14: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Data quality -measures-

1. Measuring the quality of administrative registers

– timeliness of data

– methodological compatibility

– completness

– identification standards used in the registry

– usefulness

– compatibility of data in administrative sources to data obtained in the

study/survey

2. Measuring the quality in processing of data registers

excessive coverage error rate

incomplete coverage error rate – subjective indicator of completness

objective indicator of completness

imputation rate

data correction index

integration data from various sources index

14 14

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Census startegy

15 15

Page 16: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Full scale survey (short form - 15 questions covered by admin data)

Administrative and

non-administrative

systems

The CAII method

Data sumplementation (CAPI and CATI)

1) Data from administrative register – Master Record

2) Data acquired using the CAII method

3) Data supplemented using

CATI and CAPI method

Full-scale survey:

16 16

Page 17: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

1) Data from administrative register – Master Record

2) Data acquired using:

The CAII method

The CAPI method

3) Data supplemented using

CATI method

20% sample survey (long form - about 100 questions)

Sample survey: Administrative and non-administrative

systems

The CAII method The CAPI method

Sample survey

The CATI method – The supplementation

of data

17 17

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XML

TXT

Registry 1

Metadata server

Operational Microdata

Base

Registry 2

Registry n Analytical Microdata

Base

ETL Tools

Portal

CAXI

Architecture solution

18

XML

Files

Statistical

Files

Golden

Record

Metadata Metadata Metadata

SDMX

Questionnaires

Stage I – Preparatory works

Stage III – Results compilation

Stage II – Data acquisition

18

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GOLDEN RECORD

19 19

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20

XML

TXT

Registry 1

Metadata server

Operational Microdata

Base

Registry 2

Registry n Analitycal Microdata

Base

ETL Tools

Portal

CAXI

Golden Record generation

XML

Files

Statistical

Files

Golden

Record

Metadata Metadata Metadata

SDMX

Questionaries

20

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Integration with Census Frame and CAxI data,

Validation,

Correction,

Operational Imputation,

Transfer proper values to Golden Record,

Golden Record generation

Registers 1..n

CAxI

Golden Record

OMB Layers

AMB

21

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DATA ACQUISITION

22 22

Page 23: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

On-line channels for data collection

System Architecture

CAII

CATI

Map Server

CAPI

Operational Microdata Base

Census Completeness Management

23 23

Page 24: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Electronic media

The architecture of a CAII/CAWI method

24

OBM

ZKS

Online electronic questionnaire

system

Internet

Online method Offline method

Offline questionnaire

Downloading the

application file

Online

Email

Browser

24

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• Identification

Used to confirm the identity of the respondent.

• Entering identification data in a questionnaire(f.ex.: PIN, NIP, first name, last name) or additional authentication qualities (f.ex. a place of birth, mother’s maiden name)

• Establishing a password which jointly with PIN was the basis of authentication within 14 days

Self-enumeration by Internet filling the questionnaire by the respondent

25 25

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A man

Age: about 24 years old

A city inhabitant

Secondary degree

26

Typical person using selfenumeration

26

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0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000

4,500,000

5,000,000

2 k

wi

4 k

wi

6 k

wi

8 k

wi

10 k

wi

12 k

wi

14 k

wi

16 k

wi

18 k

wi

20 k

wi

22 k

wi

24 k

wi

26 k

wi

28 k

wi

30 k

wi

2 m

aj

4 m

aj

6 m

aj

8 m

aj

10 m

aj

12 m

aj

14 m

aj

16 m

aj

18 m

aj

20 m

aj

22 m

aj

24 m

aj

26 m

aj

28 m

aj

30 m

aj

1 c

ze

3 c

ze

5 c

ze

7 c

ze

9 c

ze

11 c

ze

13 c

ze

15 c

ze

17 c

ze

Przyrost Razem CAPI 2 per. Mov. Avg. (Przyrost)

Self enumeration trend

27

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Page 29: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

• scheduled as the second (following CAII) channel of collecting data;

• working posts of telephone interviewers located in separated Call Center studies;

• telephone interviewers provided with professional equipment.

29

CATI – Computer Assisted Telephone Interview

29

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30

The most significant functionality of Call Center

Hotline

Interviewing Arranging visits by

census enumerators

Confirming the identity of the

interviewer/census enumerator

30

Page 31: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

• the third channel of data collection in the case of failure to obtain a complete set of data via CAII and CATI channels

• direct interviews in households (first or second channel)

where such a way of proceeding results from adopted methodology or

whose members has not expressed consent for a telephone survey

31

CAPI – Computer Assisted Personal Interview

31

Page 32: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Dedicated APN Mobile network

The architecture of a CAPI method

32

OBM ZKS

Dispatching application - server -

Communication server

WAN CSO

Dispatching

application

- client -

Map server

Mobile

application

Management

of a terminal

Cryptographic SIM card

Module GPS

32

Page 33: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

HH - Mobile terminal with GPS

• HTC Touch Pro2

• Screen

– touch-screen

– size 3,6’’

– resolution 480 x 800 pixels

– sliding, tilting - convenient usage

• sliding, 5-rows QWERTY keyboard

• GSM/GPRS/EDGE/UMTS/HSPA

• GPS module

• camera - 3,2 MP

• Windows Mobile® 6.5

33 33

Page 34: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Enumerator

34 34

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Enumerator

35 35

Page 36: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

The GIS application for field operations

- handheld devices

Page 37: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Enumerator – GIS technology

• Map module - GIS

– Ortophotomap

– Cadastral Data

– Assigned Tasks

– Started Tasks

– Completed Tasks

Page 38: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Enumerator

• Alarm procedure

– In emergency situations, enumerators have a possibility of sending an alarm signal to their supervisors

– Alarm notice is sent to the supervisor application and via SMS to the supervisor

38 38 38

Page 39: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Responsibilities:

• Address Point and Census Area management

• Enumerator monitoring

– Census Progress

– Localization and trail

• Emergency situation management

– Providing help for enumerators

• Providing necessary information to enumerators

Regional Supervisor (NUTS2) level Field enumeration management

39 39

Page 40: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Address point

assignment

Page 41: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Census

Completeness

Monitoring

Page 42: NEW METHODOLOGY IN THE FIELD OF COMBINING … · CATI – Computer Assisted Telephone Interview 29 . 30 The most significant functionality of Call Center Hotline Interviewing Arranging

Enumerator

tracking

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