REALTOR®

Welcome to

Coastal Carolinas

Association of

REALTORS®

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Table of Contents

Welcome from CEO ........................................................................................................p. 3

Contact Information ..................................................................................................pp. 4 - 5

REALTORS® Only ...........................................................................................................p. 6

REALTORS® and Affiliates...............................................................................................p. 7

Pathways to Professionalism.............................................................................................p. 8

NAR Accredited Designations and Courses ..............................................................pp. 9 - 12

Membership Policies ......................................................................................................p. 13

Navigating the Online Services..............................................................................pp. 14 - 15

Active Key ............................................................................................................pp. 16 - 17

Agent Safety Tips ..........................................................................................................p. 18

REALTOR® or Realator? .................................................................................................p.19

The REALTOR® Store ....................................................................................................p. 20

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Dear New Member,

I want to personally welcome you to the Coastal Carolinas Association of REALTORS®(CCAR). CCAR has over 2,800 active members that form a network of professionally focusedREALTORS®. These professionals come together to Learn, Lead, and Influence the realestate profession. The Association offers unmatched resources including:

• Education and designation courses

• Web site (www.ccarsc.org) providing all the information you need, right at your fingertips.

• Conferences providing informative seminars and workshops.

• LeadershipCCAR – a REALTOR® focused leadership program

• Networking opportunities

• Grassroots legislative input

•  Multiple Listing Service

There are many committees to choose from that help the Association continue to thrive. I am anxious foryou to expand your membership by becoming actively involved in the Association.

Rest assured the staff and I are here to help you. Please do not hesitate to ask us for any help you mayneed growing your business and becoming a successful REALTOR®.

Sincerely,Laura S. CrowtherChief Executive Officer

Laura Crowther

Letter from the Chief Executive Officer - Laura S. Crowther

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Contact Information for the Coastal Carolinas Association of REALTORS®

Contact Information:Phone: 843-626-3638

Fax: 843-839-8072

Executive/Policies:Laura Stroman-Crowther 843-839-8060 laura@ccarsc.orgChief Executive Officer

Laura Rippy 843-839-8063 lrippy@ccarsc.orgVice President of Finance

Accounting:Carrie Shaver 843-839-8062 carrie@ccarsc.org

Government Affairs:Steven Neeves 843-839-8095 steven@ccarsc.org

MLS:Roger Chapman 843-839-8083 roger@ccarsc.org

Dianne Casey 843-839-8064 dianne@ccarsc.org

Professional Development Samantha Hicks 843-839-8084 samantha@ccarsc.org

Grievance:Kathy Williams 843-839-8061 kathy@ccarsc.org

Membership & Lock BoxesHeather Tenney 843-839-8082 heather@ccarsc.org

Ashton Hildebrand 843-839-8066 ashton@ccarsc.org

Faith Robertson 843-839-8071 faith@ccarsc.org

Communications:Lisa Verkuilen 843-839-8573 lisa@ccarsc.org

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Real Estate Web Sites, Addresses & Phone Numbers:

Paragon or Multiple Listing Service (MLS)http://ccar.paragonrels.com (Note: There is no www)Agent Tech Support: 1-877-657-4357 or 1-877-MLS-HELP

South Carolina Commission of Labor, Licensing & Regulation (LLR)www.llr.state.sc.usP.O. Box 11847Columbia, SC 29211-118471-803-896-4400

Coastal Carolinas Association of REALTORS® (CCAR)www.ccarsc.org951 Shine AvenueMyrtle Beach, SC 29577Phone: 843-626-3638Fax: 843-839-8072

South Carolina Association of REALTORS® (SCR)www.screaltors.orgLogin: NRDS# (Agents National Number)P.O. Box 21827Columbia, SC 218271-800-233-6381

National Association of REALTORS® (NAR)www.realtor.org430 North Michigan AvenueChicago, IL 60611-40871-800-874-6500

Supra GE Securitywww.supraekey.com4001 Fairview Industrial Dr SESalem, OR 97302Agent Tech Support 1-877-699-6787

Horry County Public Tax Map Sitewww.horrycounty.org/gateway

Real Estate Information Systems (REIS) - PropToolswww.reisonline.com1-800-633-6708User name is first and last name in all capital letters with a space between first and last namePassword is 4 digits you select

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REALTORS® ONLY

1. Professional StandardsNational code of ethics assures the public of fair and honest treatment and serviceEliminates expensive court litigation through association hearings

2. Use of REALTOR® logoREALTOR® is a registered collective membership mark which identifies a real estate professional who isa member of the National Association of REALTORS® and subscribes to its strict Code of Ethics. Notevery real estate broker is a REALTOR®.

3. Professional Designations and CertificationsA designation is available for most real estate categories:

Residential GRI, CRS, CRB, ABR, SRES, RSPS

Commercial CCIM, CRE

Property Management CPM

Industrial and Office SIOR

Farm and Land AFLM, ALC

Appraisers MAI, SRA

To sign up for designations or certifications, go to:

www.ccarsc.org „ Professional Development „ 2012 Course Schedule

4. Access to MLS (Multiple Listing Service)The Association operates a fully computerized MLS with centralized Lock Box System.

5. Real Estate Forms and Contracts- Zip FormsAvailable on the Coastal Carolinas Association of REALTORS®MLS- http://ccar.paragonrels.comThe ZipForm registration links are available in Paragon by going to the RESOURCES button on the toolbar and selecting “My Links”

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REALTORS® AND AFFILIATES

1. Membership Functions

Bi-monthly membership meetings to meet with association members and enjoy interesting and educational

speakers. Lunch is provided at no cost to the Association member. These membership luncheons are

held at different locations around the Grand Strand.

2. Education and Training

FREE Lunch and Learn sessions are offered once a month, typically from noon until 1:30 pm. Local

training seminars with acclaimed speakers who teach on many facets of real estate. “Master Your Craft”

class series is held at CCAR every third Thursday of the month. For more information, please see our

website: www.ccarsc.org/pages/professional-development

3. Participating on Local Committees

Ability to participate in numerous committees such as Legislative/RPAC, Education, and Hospitality to

name a few. These committees are informative, and a great way to network with your fellow REALTORS®.

To sign up for a committee online: www.ccarsc.org/pages/committeedescrip

4. Publications

REALTOR Magazine produced by NAR

The Coastal Current Newsletter emailed from the Communications Department of CCAR

5. Local Social Functions

Mark A. Sloan Memorial Golf Tournament- fundraiser (fall)

Habitat for Humanity Projects

REALTORS® Nite Out (Monthly)

REALTOR® Golf ( every Wednesday 2:00 pm)

6 Legislation

Legislative Day Pig Pickin’ with a casual forum to greet local and state legislators

Strong state and national lobbyists monitoring pending legislation

Your RPAC contributions protect Private Property Rights ( RPAC = REALTOR Political Action Committee)

Legislative updates

For more legislative information: www.ccarsc.org/pages/legislative

7. Conventions

Opportunity to attend exciting conventions and conferences at the State and National level.

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Pathways to ProfessionalismWhile the Code of Ethics and Standards of Practice of the National Association establishes objective, enforceableethical standards governing the professional conduct of REALTORS®, it does not address issues of courtesy oretiquette. Based on input from many sources, the Professional Conduct Working Group of the ProfessionalStandards Committee developed the following list of professional courtesies for use by REALTORS® on a voluntarybasis. This list is not all-inclusive, and may be supplemented by local custom and practice.

Respect for the Public• Follow the “Golden Rule” – Do unto others as you would have them do unto you. • Respond promptly to inquiries and requests for information.• Schedule appointments and showings as far in advance as possible. • Call if you are delayed or must cancel an appointment or showing. • If a prospective buyer decides not to view an occupied home, promptly

explain the situation to the listing broker or the occupant.• Communicate with all parties in a timely fashion. • When entering a property, ensure the unexpected situations, such as pets, are handled appropriately.• Leave your business card if not prohibited by local rules. • Never criticize property in the presence of the occupant. • Inform occupants that you are leaving after showings.• When showing an occupied home, always ring the doorbell or knock -

and announce yourself loudly – before entering. Knock and announce yourself loudly before entering any closed room.

• Present a professional appearance at all times; dress appropriately and drive a clean car. • If occupants are home during showings, ask their permission before using the telephone or restroom. • Encourage the clients of other brokers to direct questions to their agent or representative.• Communicate clearly; don’t use jargon or slang that may not be readily understood. • Be aware of and respect cultural differences.• Show courtesy and respect to everyone. • Be aware of – and meet – all deadlines.• Promise only what you can deliver – and keep your promises. • Identify your REALTOR® and your professional status in contacts with the public. • Do not tell people what you think – tell them what you know.

Respect for Property• Be responsible for everyone you allow to enter listed property.• Never allow buyers to enter listed property unaccompanied. • When showing property, keep all members of the group together. • Never allow unaccompanied access to property without permission. • Enter property only with permission even if you have a lockbox key or combination, • When the occupant is absent, leave the property as you found it (lights, heating, cooling, drapes, etc). If you think

something is amiss (e.g. vandalism) contact the listing broker immediately.• Be considerate of the seller’s property. Do not allow anyone to eat, drink, smoke, dispose of trash,

use bathing or sleeping facilities, or bring pets. Leave the house as you found it unless instructed otherwise.

• Use sidewalks; if weather is bad, take off shoes and boots inside property.

Respect for Peers• Identify your REALTOR® and professional status I all contacts with other REALTORS®. • Respond to other agents’ calls, faxes, and e-mails promptly and courteously.• Be aware that large electronic files with attachments or lengthy faxes may be a burden or recipients.• Notify the listing broker if there appears to be inaccurate information on the listing. • Share important information about a property, including the presence of pets; security systems; and

whether sellers will be present during the showing. • Show courtesy, trust and respect to other real estate professionals. • Avoid the inappropriate use of endearments or other denigrating language.• Do not prospect at other REALTORS®’ open houses or similar events.• Return keys promptly.• Carefully replace keys in the lockbox after showings.• To be successful in the business, mutual respect is essential.

• Real estate is a reputation business. What you do today may affect your reputation and business for years to come.

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NAR Accredited Designations & Courses

REALTOR® Family Designation ProgramsThe NATIONAL ASSOCIATION OF REALTORS® has nine affiliated Institutes, Societies, and Councils thatprovide a wide-ranging menu of programs and services that assist members in increasing skills, productivityand knowledge. Designations acknowledging experience and expertise in various real estate sectors arewarded by each affiliated group upon completion of required courses. In addition, NAR offers five certificationprograms to its members. Type below web address to see web links for each designation:www.realtor.org/education/realtor_university/designation

ABR, Accredited Buyer RepresentativeWith over 40,000 members REBAC is the largest association of real estate professionals focusingon all aspects of buyer representation. Over 30,000 ABR® designees have completed the REBACcourse, passed the test and provided documentation of buyer agency experience. REBAC (Real

Estate Buyer’s Agent Council) Contact REBAC, 800-648-6224, or visit the REBAC website.

ABRM, Accredited Buyer Representative ManagerGeared to real estate firm brokers, owners and managers that have or wish to incorporate buyerrepresentation into their daily practice, designees have taken and passed both the ABR® and ABRM courseand provided documentation of past management experience. REBAC ( Real Estate Buyer’s Agent Council)Contact REBAC. 800-648-6224, or visit the REBAC website.

ALC, Accredited Land ConsultantALC’s are the recognized experts in land brokerage transactions of five specialized types: (1) farmsand ranches; (2) undeveloped tracts of land; (3) transitional and development land; (4) subdivisionand wholesaling of lots; and (5) site selection and assemblage of land parcels. Acquire valuable skillsthrough educational offerings leading to the ALC designation. REALTORS® Land Institute (RLI) Forinformation on the ALC designation call 800-441-5263, visit the RLI Website or e-mail rli@realtors.org.

CCIM, Certified Commercial Investment Member®CCIMs are recognized experts in commercial real estate brokerage, leasing, valuation andinvestment analysis. The CCIM business network includes more than 7,500 designees and anequal number of candidates principally in North America, but also in Asia and Europe. CCIMsare backed by a respected education program, as well as superior technology products and

business resources. CCIM Institute Call 800-621-7027, visit CCIM Website.

CIPS, Certified International Property SpecialistThe CIPS network is comprised of 1,500 real estate professionals from 50 countries who deal in all types ofreal estate, but with one common element: they are focused specifically on the “international” market. Whethertraveling abroad to put deals together, assisting foreign investors, helping local buyers invest abroad, orserving an immigrant niche in local markets, CIPS designees are consumers’ best resource to ensure theyare dealing with a professional skilled in the unique aspects of international real estate. NATIONALASSOCIATION OF REALTORS® Call NAR Customer Service at 800-874-6500, e- mail NAR International orvisit the CIPS education page.

CPM, CERTIFIED PROPERTY MANAGER®Acquire valuable real estate management skills through educational offerings leading to the CPM®designation. CPM® members have the competitive edge in every area of real estate management fromresidential to commercial to industrial. Institute of Real Estate Management (IREM) Contact customer service800-837-0706, ext.4650 or visit the IREM Website.

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CRB, Certified Real Estate Brokerage ManagerThis designation is recognized industry-wide as the measure of success in brokerage and realestate business management. The designation is awarded by the Council of Real EstateBrokerage Managers to REALTORS® who have completed the Council’s advanced educationaland professional requirements. CRB designees consistently increase their level of industryknowledge, advance their earning and career potential, increase their firm’s profitability and

benefit from active involvement in our network of real estate professionals. The new CRB designationProgram not provides credit for management experience, higher education and previously earned NARdesignations. Additional credits can be earned through the Council’s management education programsdelivered live or by Self study on CD-ROM. Council of Real Estate Brokerage Managers. For moreinformation, contact CRB 800-621-8738 or visit the CRB Website.

CRS®, Certified Residential Specialist®Agents can maximize their potential by earning the CRS® Designation and joining theorganization that has served top-producing residential sales agents since 1977. The more than35,000 CRS® Designees benefit from nationwide referral opportunities, a professional imagethat attracts customers, and sales and marketing support. This designation is awarded toexperience REALTORS® who complete advanced training in listing and selling, and meet

rigorous production requirements. Council or Residential Specialists. Contact Customer Service at 800-462-8841,visit the CRS Website.

CRE, Counselor of Real EstateA member of the Counselors of Real Estate, an international group of recognized professionals who provideseasoned, objective advice on real property and land-related matters. Only 1,100 practitioners throughoutthe world carry the CRE designation. Membership is by invitation only. Counselors of Real Estate. Call 312-329-8427 or visit the CRE Website.

GAA, General Accredited AppraiserCertified general appraisers wishing to increase their visibility should consider pursuing the GAADesignation. The GAA designation is awarded to appraisers whose education and experienceexceed state appraisal certification requirements and is supported by the NATIONALASSOCIATION OF REALTORS®. Call 800-874-6500 ext. 8393 or visit the NAR Appraisal page.

Green DesignationThe National Association of REALTORS® Green Designation is the definition of green professionalism,excellence, and leadership for today’s real estate practitioners. Specifically designed to address theeducational needs of practitioners in residential, commercial, and property management markets, this trainingprogram is a true cross-over designation and the only green designation recognized by NAR. The GreenREsource Council established by the National Association of REALTORS® (NAR), the Green REsourceCouncil serves real estate professionals by providing comprehensive training and access to cutting-edgeresources and tools as well as promoting green excellence, leadership, and consumer awareness within andacross multiple real estate disciplines. Practitioners who complete the 3-day program are awarded NAR’sGreen Designation, the only green training program recognized by the NAR.www.greenresourcecouncil.org or email greendesignation@realtors.org" greendesignation@realtors.org

GRI Graduate REALTOR® InstituteMembers involved in residential real estate who want a solid base of information for theirpractice will want to participate in the REALTOR®® Institute program and earn the GRIdesignation. NATIONAL ASSOCIATION OF REALTORS® Contact your local REALTOR®Association for course dates. NAR maintains a clearinghouse of information for individualsinterested in the GRI program. For more information visit the new GRI site.

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PMN, Performance Management Network.The performance management network is a new REALTOR® designation that’s built from the ground up tobring you the real-world skills, the know-how and the tools that will keep your business out front and on topof a lighting-fast market. This designation is unique to the REALTOR® family designations, focusing on theidea that in order to enhance your business, you must enhance yourself. The curriculum is driven by thefollowing topics: negotiating strategies and tactics, networking and referrals, business planning and systems,personal performance management and cultural differences in buying and selling. Women’s Council ofREALTORS® Contact the WCR Education Department, 800-245-8512 or visit the WCR website.

RCE, REALTOR® Association Certified ExecutiveAssociation executives interested in demonstrating commitment to the field of REALTOR® associationmanagement should pursue the RCE designation. AEs are recognized for their specialized industry knowledgeand their association achievements and experience. NATIONAL ASSOCIATION OF REALTORS® ContactRenee Holland, 312-329-8545. More information can be found at the Association Executives Homepage.

Residential Accredited AppraiserCertified residential appraisers wishing to increase their visibility should consider pursuing the RAAdesignation. The RAA designation is awarded to appraisers whose education and experience exceed stateappraisal certification requirements and is supported by the NATIONAL ASSOCIATION OF REALTORS®.Call 800-874-6500, ext. 8389, or visit the NAR appraisal page.

SRES®, Seniors Real Estate SpecialistThe SRES® Designation program trains REALTORS® to profitably and ethically serve the realestate needs of clients age +. Includes first year membership in SRES Council and its umbrellaof services. Call 800-500-4564 or visit the SRES Website.

SIOR, Society, of Industrial and Office REALTORS®Individuals certified with the SIOR designation are top producers in industrial and office realestate brokerage, SIOR’s networks includes more than 2,800 members in 480 cities in 20countries on six continents. The society’s mandatory re-certification requirement assures

clients of the designee’s excellence in the fast changing commercial brokerage field. Contact membership at202-449-8200 or visit the SIOR website.

NAR Family Certifications and Certificate Courses

At Home with Diversity CertificationA ground-breaking professional education initiative designed to provide America’s real estate professionalswith training and tools to expand their business as well as home ownership opportunities for more Americans.AHWD certification relays to the public that those certified have been professionally trained in and are sensitiveto a wide range of cultural issues inviting a wider volume of business from a greater variety of cultures. Formore information on this course and its business principles, please visit the At Home With Diversity sub-siteor contact Diversity, 202-383-1201.

E-PRO®A revolutionary training program presented entirely online to certify real estate agents andbrokers as internet professionals. THE NATIONAL ASSOCIATION OF REALTORS® is the firstmajor trade group to offer certification for online professionalism. E-PRO® is not just abouttechnology, its about how you can leverage your most powerful asset, your people-skills, into

doing more business on the internet. E-PRO® gives you exhaustive internet training, unique competitiveadvantage, professional distinction, CE credit is now available in several states. For more information visitthe REALTOR e-PRO® website or call 1-866-377-0627.

e-PRO

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REPA(sm), Real Estate Professional Assistants(sm) Certificate CourseREPA is a comprehensive two-day certificate course that provides an intensive introduction to the real estatebusiness and to the specific ways support staff can become valuable assets to their employers. Everyadministrative employee in the brokerage office, from listing secretary to the personal assistant, will benefittremendously from this quick-start program. For more information, visit the Real Estate Professional Assistantwebsite or call 1-800-874-6500.

RSPS Resort & Second-Home Property Specialist CertificationRSPS certification is offered by NAR resort for resort and second-home professionals around the world.REALTORS® specializing in resort and second-home markets and interested in demonstrating theirknowledge and expertise should pursue the RSPS certification. The RSPS core certification requirementsinclude the NAR resort and second-home Market Course and the RLI Tax-Deferred (1031) Exchange Course.RSPS applicants will also choose from nine different elective choices including courses from the NAREducation Matrix and the NAR Resort Symposium held every 18 months. For more information, NAR Resort,312-329-8393, or visit the NAR Resort Website.

Transnational Referral CertificationThe goal of this certification offered by the National Association of REALTORS® is to prepare real estateprofessionals to make and receive compensated referrals using the Transnational Referral system developedNAR and the International Consortium of Real Estate Associations (ICREA). Students will learn how tointegrate international referrals, resulting in increased income, into their business plans. When you areinvolved in an international referral, as a referring or receiving agent, the Transnational Referral Certificationdemonstrates to other real estate professionals that you are well versed in the procedures of the TransnationalReferral system, have pledged to follow a code of conduct in business dealings, and expect thatcompensation, paid in a timely manner, will be an integral part of the transaction. For more information call800-874-6500 ext.8412 or visit NAR International: Transnational Referral Certification.

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Membership Policies

1. Application should be made immediately after receiving Real Estate License. Dues are pro-rated per monthdepending upon when the license came into the member company office. Upon learning of a new member, theAssociation office will send a notice to make application and dues bill to be returned within thirty-five days to theAssociation Office. If application is not made and dues not paid, the Broker-in-Charge will be assessed an amountequal to the current dues amount for the date when the licensee was licensed with their company and the licenseewill become a non-member sales associate.

2. The mandatory New Member Course is offered twice to a prospective new member. Any licensee not attending theNew Member Course after two (2) notices will have a letter sent to the Broker-In-Charge assessing them for anamount equal to the current dues rate ( if it has not already been paid by the licensee). If after twice the agent doesnot attend the course then the Broker-In-Charge will be fined $250. They will also be informed that the licensee willbe considered a Non-Member Sales Associate with no Association privileges and that the Broker-In-Charge will beresponsible for the dues in the future. Any REALTOR® member transferring from another Association is exemptfrom taking the new member course, if they can show proof of having belonged to an Association within the last twoyears and have completed the New Member Orientation (See 13).

3. If a member drops from the Association they can be reinstated within one (1) year and will be charged the applicabledues amount. The New Member Course in this situation is waived. Licensees who have been gone for over twoyears will have to come all the way back through the membership process.

4. If dues, fees, fines or other assessments including amounts owed to the Association or the Association's MultipleListing Service are not paid by the due date, an automatic 10% penalty will be assessed. Notice of delinquency and10 day right to cure will be sent to each individual or office. If dues, fees, fines or other assessments are not paidwithin 45 days of the due date, the Association will terminate the member in the case of delinquent dues, suspendtechnology services in the case of delinquent MLS fees or other technology services, or inactivate display keys inthe case of delinquent key leases. Reinstatement of membership and activation of MLS, Keys and other technologyservices will require a $100 re-activation assessment. Second occurrence of re-activation will require a $200 re-activation fee.However, no action shall be taken to suspend or expel a Member for Nonpayment of disputed amountsuntil accuracy of the amount owed has been confirmed by the Board of Directors. A former Member who has had his/her Membership terminated for nonpayment of dues, fees, fines or otherassessments duly levied in accordance with the provisions of these Bylaws or the provisions of other Rules andRegulations of the Association or any of its services, departments, divisions, or subsidiaries may apply forreinstatement in the manner prescribed for new applicants for Membership, after making payment in full of allaccounts due as of the date of termination.

5. Persons who hold a Property Manager or Property Manager-In-Charge license and are licensed in an Association Company, will need to become an Association member or a Non-Member Sales Associate, but will notbe required to pay MLS fees upon completion of a MLS waiver.

6. A person may not become an Affiliate member if they hold a Real Estate License.

7. Any Association company who has a separate company ( i.e. Referral Company, etc.) wherein there is any proprietyinterest, that separate company must become a member of the Association, but not necessarily members of MLSunless that company actively lists and sells real estate.

8. Any person wishing to take the computer software course has to first have their application and dues turned in orare exempt as a secretary.

9. Dues paid to the Association are not refundable since we are not able to get refunds from the State and NationalAssociations. The only refunds given are for dues for persons who did not complete the membership process. Wewould retain the $100 application fee and return the dues upon receipt of documentation that the licensee hastransferred to a Non-Association Company or whose license is on inactive status.

10. Affiliate companies may have more than one member join.

11. Appraisal Companies are just like other companies in that each licensee needs to become an Association member.

12. A person transferring to our Association from another Association needs to pay the Application Fee and LocalAssociation Dues. They shall be exempt from taking the New Member Course if the Association from which theyare transferring will certify prior attendance at a New Member Course within the last two years.

13. Licensed secretaries and office assistants are licensed agents and must follow the same policies as licensed agents for the Association.

Approved 07/11 by Board of Directors

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Navigating The Online Services

How to Check the Status of A Real Estate License Online

Step One: Go to the Real Estate Commission website at www.llronline.comClick on “Licensee Lookup”.

Step Two: Click on the “Select a Profession” tab located at the right hand bottom of screenSelect “Real Estate Salesman” and click the “Select” button.

Step Three: Type in the last name, first name or license number and click the “Find” button.

How to Renew Your Real Estate License Online

Step One: Go to the Real Estate Commission website at www.llronline.comClick on “Licensing Boards”.

Step Two: Click on “How Can We Help You?” select “Renew License”

Step Three: Click on the button “Start Login Process” located at the bottom of the screen.

Step Four: You will be prompted to login. If you do not already have a User ID and Password, clickon the “Don’t Know Login” line.

Step Five: Fill in all fields and you will be emailed your user name and password.Once you have received it, repeat the process from Step One and you will be ableto log in to the site and renew your license.

How to Log In For Paragon

Step One: Go to http://ccar.paragonrels.com (NOTE: There is no www.)

Step Two: Type in the User Login/ID and Password. (Bring attached sheet to class.)

Step Three: For the instructional guide, log on to the Paragon website. At the top of the screen click on “MLS Documents”. Read MLS Rules and Regulations as well as the Fines &

Violations.

Step Four: Click on “Help” link for Training Videos and Quick Start Guides.

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Zip Forms

Directions for first time user of Zip Forms:1. Go to Paragon website2. Click on heading “Resources”3. Select “My Links”4. Select web address for Zip Form Online (first time users)5. Once you have entered Zip Form registration website, it will ask for Promo Code

There is no Promo Code just click on Continue6. It will ask for NAR ID7. Select forms with zero balance into your cart, then continue to check out8. You will create a User ID and Password9. Once registered you will then log in to www.zipformonline.com

Zip Forms Hotline1-866-693-6767

CCAR Websitewww.ccarsc.org

Please Note: Membership Bylaws and MLS Rules & Regulations are found on our site here:www.ccarsc.org About CCAR CCAR Bylaws

To make payments and register for classes, go to the CCAR payment site:www.ccarsc.org Membership CCAR Online Payments

You will be prompted to enter a password and your license number. The password will be yourMLS login.

Membership tools accessed from our website:

• Update Your Contact Info

• Pay Your Bills Online

• Register for a Class

• Membership Bylaws

• MLS Rules & Regulations

• Frequently Asked Questions

CCAR also has Facebook (facebook.com/ccarsc) and Twitter (twitter.com/CCARSC) pages that are

updated daily. Please check these sites for daily announcements.

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Active Key

The cost of the Active Key lease for the year is $ and is due on May 1 of eachyear. Refund for key is 90% of deposit and remainder of lease fee.

The following phones support the eKEy software:

BlackBerry Smartphones •  AndroidWindows Mobile Smartphones • Palm Smartphones • iPhone

NOTE: All of these phones require the use of a fob

Non-Infrared Models NOTE: Non-infrared Windows Mobile devices require the use of a fob

Smartphones You Can Use As Your Lockbox Key

Activation $

Deposit $

Lease $ ________

Total $_________

The activation fee for your Smart Phone device is $50.00 with a monthly lease of $17.61 plus tax. Thelease amount is taken out on the 18th of each month from your debit or credit card. The charge for thekey fob is $65.00.

NOTE: If you go inactive with your South Carolina license you must call the Association to cancel youreKey lease agreement.

Make a reminder note in your calendar on your PDA/Smart Phone to call the Association with your newexpiration date for your credit card when your old credit card expires.

Mobile MLSNow Available and Ready to Use for Your Smartphone!

Using your smartphone, reInsight Mobile allows you to access Paragon away from your computer. Dosearches, get results and see pictures right in the palm of your hand. To start using reInsight Mobile, goto http://ccar.mobile.fnismls.com and follow the prompts to login by using your Paragon login id.

Lockbox Deposit = $101.00Refund for lockbox is 90% of deposit

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Agent Safety Tips

In recent years there have been several tragic incidents involving REALTORS® while they were showinghomes to, what they believed to be, potential buyers. The following list is offered as a guideline to keepyourself safe. These simple procedures, while not a preventive for all acts of violence that could occur,should go a long way in reducing the opportunities for them to occur.

The Ten Commandents of Agent Safety:

I. Do not meet a stranger at any property, especially vacant ones.

II. Take your car. You have far more control if you are driving.

III. Avoid work after dark. It is difficult to see outside anyway.

IV. Dress for safety. Avoid expensive jewelry, flashy clothes, etc.

V. Set a showing itinerary. Make sure someone at your office knows your itinerary

and when you expect to return. Call in if you are going to deviate from your itinerary.

VI. Use a prospect ID form. Get the prospect’s driver’s license information and other material

data. A real buyer should not object.

VII. Use an agent ID form. How many brokers and receptionists have basic information about

their licensees such as height, weight, age, and eye color; car make, model, color, and year;

license number; next of kin, etc.

VIII. Establish a coded distress signal that your licensees can use in phoning the office so as not

to alert the potential perpetrator if they feel they are in a threatening situation.

IX. If you feel something is not right, stop working immediately. Get away from the situation.

X. Notify your broker immediately. This is not a time to be embarrassed or vain. Quick action

may lead to an arrest.

18

One hears many pronunciations of the word REALTOR®, and while they may be creative and even funny,

there is only one correct way to say it. YOU are a REAL’ tor.

Please train yourself and your staff, especially the people who answer the phone, to pronounce it this way.

In print, the term is always in all caps with the “Register” mark following.

For example:

REALTOR®

REALTORS®

REALTOR-ASSOCIATE®

Fun Fact: The term “realtor” was coined in 1916 by C. Chadbourn of Minneapolis, Minnesota and patented

as “Realtor” in 1948 by the National Association of Real Estate boards.

Am I a REALTOR® or a REALATOR?

19

One More Service of Coastal Carolinas Association of REALTORS®:

The REALTOR® STORELocated in the lobby of the Association building, the REALTOR® Store

offers a large selection of real estate marketing tools and supplies such as:

* GRID MAP BOOKS *REALTOR® Books

REALTOR® Apparel

Closing Gifts

Sign Riders

Signs

Brochure Boxes

License Plates

Calculators

Open House Items

Day Planners

Room Dimension Measurers

AND MORE!

Store Hours are 8:30 am - 4:30 pm.We accept cash, VISA, MasterCard and Discover®

You may also fill out an order form onlineand have your order ready to pick up at CCAR.

www.ccarsc.org/pages/ccarstore