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1CONFIDENTIAL
Proprietary
New Health Plan Options for 2020
Gloucester City BOEil 2017
2CONFIDENTIAL
Proprietary
2CONFIDENTIAL
Goals of today’s meeting
Aetna Programs
Such As…Our Mobile App.
Member Discounts
TelaDoc
What’s new for
2020?
2 New Freedom Plans
3 New HMO Plans
Aetna
About us…
How do I
Change Plans If
I Want to?
Contact Your Business
Office: Karen McKinney
About aetna…• One of the largest medical networks in New Jersey
• A true national network
• A team dedicated to serving Public & Labor groups
• We are committed to providing our members with
access to the best care and providing excellent
customer service
4CONFIDENTIAL
Proprietary
24/7 access to a doctor by phone or video Talk to a doctor
anytime, anywhere
Download the app: Teladoc.com/aetna
*10 minutes is the median wait time for an on-demand visit but wait times may be longer during peak hours or seasons. On-demand consults are guaranteed within an hour of request or are FREE of charge. Idaho is video only; AR & DE require video for first visit every 24 months.
Call 1-855-TELADOC
“Teladoc is a godsend for
anyone who has spent 3 hours in a
waiting room for something that
can be resolved with a simple phone
call in minutes. I love bragging to my
friends that I have Teladoc.”
-Teladoc member
Talk to a doctor in
minutes*
Available anytime,
anywhere*
$40 or less
per visit
Aetna Mobile App
With the mobile App you can:
• Locate urgent care facilities
walk in clinics & emergency
rooms
• View claims and claim details
• View benefits and balances
• View ID card information
• Store ID card offline
• *New fingerprint log-in
You can access our most popular tools directly from the Aetna Mobile app. It is available on the Apple
App Store and the Google Play Store.
Aetna Health “app” & web-site
Find care• Search network providers
• Find walk-in clinics
• Change your doctor
• See past activity
Manage Claims• See claims by date
• Pay your bill
• Get a bill breakdown
Features that get you where you need to go – Your member website
See coverage and costs
• Get coverage details
• See out-of-pocket costs
• Compare costs
• Read doctor reviews
Stay healthy
• Take a health assessment
• Try health coaching
• Start a wellness program
• Get Treatment options
• Save on gyms, vision and more
www.aetna.com
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Proprietary
Digital health support
Digital tools, programs and
resources in one
comprehensive
online experience
Digital
self-service
24/7 personalized access
through the Aetna Health
online platform
Personal
touch
Human interaction with
Aetna Member Services by
phone
Self-serviceLive contact
Aetna Customer ServiceHuman touch to self-service: Information how and when it’s needed
Telephonic
self-service
24/7 speech
enabled interactive
telephone system
Member Discounts
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Proprietary
Member discounts
Built-in plan discounts with no referrals, claims or limits.
Your family can use them too!
Just go to www.aetna.com for discounts on:
• Gym memberships
• Natural therapy services
- Massage therapy
- Acupuncture
- Chiropractic care
- Nutrition services
• Hearing Care Solutions
• Vision discounts
• Weight loss plans
- Nutrisystem discounts
- Jenny Craig Discounts
- CalorieKing Discounts
What’s newfor
2020 ?
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Proprietary
What’s new for 2020?
Gloucester BOE will offer the
following five additional new plans:
•Freedom $20/$30/70%
•Freedom $20/$35/70%
•HMO $15/$25
•HMO $20/$30
•HMO $20/$35
•Current plans remain in place
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Proprietary
How do I change plans if want to?
▪ Business Office
▪ Karen McKinney
▪ 856-456-7000, ext. 2163
Member ID Cards▪If you elect a new plan you willreceive a new ID card in the mailprior to January 1, 2020
▪Please be sure to show your newcard to your provider at yourfirst visit after 1/1 and havethem make a copy for their files.
▪If you require additional IDcards you can contact Aetnadirectly to obtain them for yourdependents.
14CONFIDENTIAL
Proprietary
Questions?
Thank you
