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New Functionality of SAP Patient Management 4.63. Katharina Drouin mySAP Healthcare. Focus of SAP Patient Management 4.63. Enhanced Planning and Scheduling Inpatient Admissions Outpatient Appointments Integration of Medical with Administrative Data and Functions Work Station Coding Director - PowerPoint PPT Presentation
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New Functionality of SAP Patient
Management 4.63
Katharina DrouinmySAP Healthcare
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 2
Focus of SAP Patient Management 4.63
Enhanced Planning and Scheduling Inpatient Admissions Outpatient Appointments
Integration of Medical with Administrative Data and Functions Work Station Coding Director Work Station Outpatient Clinic Work Station Service Facility
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 3
Focus of SAP Patient Management 4.63
DRG Support mySAP Enterprise Portal for Coding Directors Worklists and improved DRG-related processes Support of “best-of-breed” groupers Case-related DRG data processing Clinical Work Station for Coding Directors
Empowerment for Occasional Users Simplified user interface, e.g. service forms mySAP Enterprise Portals for hospital-specific roles Easy-to use devices, e.g handhelds
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 4
Topics
1111
Preregistrations
Work Station for Outpatient Clinics and Service Facilities
Service Entry using Service Forms
DRG
Communication
2222
3333
4444
5555
6666
Appointment Scheduling in Outpatient Clinics
Release Strategy and Outlook7777
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 5
Nurse Anne Assesses Her Work Station
The Outpatient Clinic Work Station lets me perform my tasks in record time and with
greater efficiency - it also makes work more fun.
Gone is the tedious switching from function to function. In the Outpatient Clinic Work Station I see all the data at a
glance and can access the functions I need at the click of a button.
The complete work station is custom tailored to my tasks.
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 6
Example of Use in Classic Outpatient Clinic
Custom Work Stations for Outpatient Clinics ...
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 7
Example of Use in Service Facility
... and Service Facilities
The work station shown requires IS-H*MED
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 8
Selection Criteria
You decide which data you want to see in your worklists
Attending Physicians Treatment Rooms Patients / Cases Organizational Units Visits / Appointments Services
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 9
Flexible Layout
You decide how this data is to be displayed and with which additional information ...
Medical Data(incl. data from IS-H*MED)
Administrative Data
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 10
Function Variant
... and establish which processing functions are available to you in a worklist
Medical Functions (incl. IS-H*MED)
Administrative Functions
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 11
Topics
1111
Preregistrations
Work Station for Outpatient Clinics and Service Facilities
Service Entry using Service Forms
DRG
Communication
2222
3333
4444
5555
6666
Appointment Scheduling in Outpatient Clinics
Release Strategy and Outlook7777
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 12
Benefits of Visit Scheduling
The number of outpatient visits is increasing steadily in our hospital. This places even greater emphasis on the efficient planning of available resources.
Benefits Improves Service Reduced Waiting Times Greater Patient Satisfaction More Efficient Work Improved Utilization of Expensive Devices
Alone for the orthopedics department at the Asklepios Klinik Parsewalk, the waiting time for knee and hip
operations is several months.Klinik Management Aktuell 08/2000
Actual Example:
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 13
Improved Visit Scheduling
Visit Scheduling as a planning instrument in the outpatient clinic now caters for
Group Appointments Multiappointments Complex Treatment Units
supported by a “one-click” search
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 14
Open Time Slot Search for Group Therapy
Group Appointment = Appointment for a particular treatment which can involve several persons
Examples:
Physiotherapy
Psychotherapy
Ergotherapy
Kinetotherapy
Relaxation therapy
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 15
Open Time Slot Search for Treatment Units
Treatment Unit = Single appointments that occur in a particular sequence as part of a treatment
1. Pre-operative examination and clarification
Open time slot search for ...
2. Operation 2 days after pre-operative clarification
3. Discharge examination 4-6 hours after operation
4. Discussion of operation results at the earliest 3 days after operation and at the latest 6 days after operation
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 16
Open Time Slot Search for Multiappointments
Multiappointment = Appointments or treatment units that are repeated at regular intervals
Week 1 Week 2 Week 3 Week 4
Mo Tu We Th Fr Mo Tu We Th Fr Mo Tu We Th Fr Mo Tu We Th Fr
Week 10
Tu We Th Fr
...
30 MIN Massage
Mo
10 Massage Sessions; 1 Session per Week
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 17
“One-Click” Search
Search Variant = Combination of search criteria you use for the open time slot search.
Even searching for time slots to accommodate complex treatment units is possible at the click of a button.
If I want to use a particular combination of search criteria again, I simply have to save the specifications on the initial screen of visit scheduling - and a new search variant is created.
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 18
Demonstration
See how my Outpatient Clinic Work Station gives me an overview of the scheduled
outpatient treatments and enables me to assign and book new appointments
quickly and efficiently.
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 19
Visit Overview in Outpatient Clinic Work Station
The visit overview shows me today’s outpatient visits in my Outpatient Clinic. Tom Abraham needs a follow-up appointment in 2 weeks.
The visit overview shows me today’s outpatient visits in my Outpatient Clinic. Tom Abraham needs a follow-up appointment in 2 weeks.
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 20
Booking Follow-Up Appointments
To find an open time slot for this patient, I select the patient in the Visit Overview, and then choose Find Open Time Slot.
To find an open time slot for this patient, I select the patient in the Visit Overview, and then choose Find Open Time Slot.
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 21
Booking Follow-Up Appointments
I select a search variant, and add extra restrictions relating to the patient’s appointment to the search criteria. There’s no quicker way.
I select a search variant, and add extra restrictions relating to the patient’s appointment to the search criteria. There’s no quicker way.
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 22
Selecting Open Time Slots
I am shown a list of available time slots. It is even possible to tell that the patient has another appointment on the day in question in our hospital.
To book the required appointment, first click on it, and then save the appointments. Done!
I am shown a list of available time slots. It is even possible to tell that the patient has another appointment on the day in question in our hospital.
To book the required appointment, first click on it, and then save the appointments. Done!
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 23
Topics
1111
Preregistrations
Work Station for Outpatient Clinics and Service Facilities
Service Entry using Service Forms
DRG
Communication
2222
3333
4444
5555
6666
Appointment Scheduling in Outpatient Clinics
Release Strategy and Outlook7777
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 24
Examples of Use of Inpatient Preregistrations
You wish to preregister patients for inpatient admission without creatinga patient master record or a case
You wish to plan inpatient admissionsand the associated treatment* in an integrated way
You wish to plan inpatient admissionsto the day
You know your admission quotas and wish to control the number of admissions per day
You use waiting lists for specific treatments
* To plan surgeries/treatments you require IS-H*MED
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 25
Creating Preregistrations
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 26
Preregistration Data
Finding available admission capacities
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 27
Admitting Patients with Reference to Preregistrations
Admit patient by double-clicking the preregistration – the preregistration data is
copied into the admission data
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 28
Topics
1111
Preregistrations
Work Station for Outpatient Clinics and Service Facilities
Service Entry using Service Forms
DRG
Communication
2222
3333
4444
5555
6666
Appointment Scheduling in Outpatient Clinics
Release Strategy and Outlook7777
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 29
What Our Customers Think About Service Forms
It’s of greatest benefit to occasional users to be able to enter services simply via a mouse-click. Being able to make subsequent changes via the form is also very important.
I would also like to enter the multiplication factor and the quantity per service via the form.
You must be able to tell which services were entered using which form.
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 30
Electronic Forms Replace Paper Forms
My work environment contains form folders. Each folder contains a fixed set of forms.
I can add new, empty forms to the folders, for example, if allforms in the folder have alreadybeen used.
I used to tear up and throw away forms that were incorrectly filled out. Now I cancel the form, and this cancels the relevant services as well.
I can change forms that have already been filled out.
If I still need a hardcopy of a form, I simply print the service form. It contains all of the necessary patient data.
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 31
Standard and Customer Forms and Folders
Standard Form Folders
Admission Form folder
All Forms folder contains all of the forms created for the case
Customer Forms and Folders
Customer-defined form folders for new service forms (type NHTM)
Fixed set of available forms per form folder
Automatically created forms Limited changes to form folder
settings via Properties function
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 41
Topics
1111
Preregistrations
Work Station for Outpatient Clinics and Service Facilities
Service Entry using Service Forms
DRG
Communication
2222
3333
4444
5555
6666
Appointment Scheduling in Outpatient Clinics
Release Strategy and Outlook7777
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 42
Supports timely and integral coding Worklists for incomplete coding Worklists for coding containing errors Information relating to non-specific coding Workflow support
Custom tailored DRG work stations
Integration of DRGs in Billing and Financial Accounting
Access to up-to-the-minute costs and revenues via integrationwith CO
Flexible DRG analyses in SAP BW
DRG in mySAP Healthcare – Benefits
Grouper Connection
ClinicalWork Station
Workplaces
BW
CO Integration DRGWork Station
WorkflowBilling Support
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 43
mySAP Enterprise Portal for the Coding Director
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 44
Clinical Work Station for the Coding Director
To-do list of patients to be checked with
information on missing coding direct access to DRG data, diagnoses and procedures
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 45
Case-Related DRG Data
All important information at a glance All necessary functions at the click of a button
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 46
Topics
1111
Preregistrations
Work Station for Outpatient Clinics and Service Facilities
Service Entry using Service Forms
DRG
Communication
2222
3333
4444
5555
6666
Appointment Scheduling in Outpatient Clinics
Release Strategy and Outlook7777
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 47
Why BAPIs?
Greatest possible automation and electronic support of customer-specific in-house processes and direct integration of all persons involved (collaboration):
Optimal processing of operations in all areas
More efficient use of all resources
Cost saving
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 48
Putting BAPI Features to Use
Standardized, widely distributed interface
Open interface (COM/DCOM, CORBA, JAVA, etc.)
Publicly documented interface(http://ifr.sap.com)
Long-term, strategic communication basis(e.g. XML enabled)
Low error-proneness
Flexible
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 49
New BAPIs in SAP Patient Management
Completion of existing scenarios Change absence
BAPI_PATCASE_CHANGEABSENCE
Cancel absence BAPI_PATCASE_CANCELABSENCE
Outlook Design and implementation of new scenarios
Master data maintenance, e.g. business partner Transaction data, e.g. procedure entry
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 50
Topics
1111
Preregistrations
Work Station for Outpatient Clinics and Service Facilities
Service Entry using Service Forms
DRG
Communication
2222
3333
4444
5555
6666
Appointment Scheduling in Outpatient Clinics
Release Strategy and Outlook7777
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 51
Release Strategy
SAP Patient Management Release
SAP Platform
Available as of
Legal change end Maintenance end
4.03 4.0B July 1999 June 2001 August 2003
4.62 4.6C October 2000 December 2002 December 2002
4.63
4.63A 4.6C October 2001 March 2003 March 2003
4.63B 4.6C August 2002 *) July 2004 *) March 2005
4.71 4.7 March 2003
*) applies to latest maintenance level 4.63*
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 52
Solution: SAP Patient Management (4.63B)
Solution Positioning For several countries the new release will be positioned mainly as legal change release Canada localization: The prio 1 localization functionality will be included Extended waiting list and pre-registration capabilities (focus: Spain)
Underlying Technology R/3 Core 4.6C / SAP BW 3.0B
Critical Dependencies / Risk Factors Application perspective
Buying decision more and more based on strength in clinical applications, business applications are seen as low priority for overall IT strategy
Technical perspective Partner solutions integrated via desktop integration (e.g. OLE) not supported by SAPGUI for HTML
(e.g. external diagnosis coding tools)
Ramp-Up Customers Planned number of ramp-up customers: 3 with new Canadian country version, 2 with new
waiting list functionality in Spain
Additional Remarks Shipment of 4.63B is planned for August 2002 R/3 4.7 is planned to be supported in 1st quarter 2003 by SAP Patient Management 4.71
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 53
Outlook to mySAP Healthcare
SAP Patient Management 4.63B Waiting list based on preregistrations
Waiting list view in clinical work station Planning including pre-operative and post-operative appointments/treatment
Admission Admission cancellation Case type change
New BAPI Create, change, cancel procedures
Business Intelligence Extended BW content (diagnoses, procedures)
mySAP CRM for Healthcare
mySAP SCM for Healthcare
Collaboration via SAP Enterprise Portals
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 54
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 55
1 Minute Elevator Pitch
<Elevator Opens, CEO enters, sees your badge>
CEO: “How can SAP help me in my hospital?”
YOU: “In many ways. What is your biggest problem?”
CEO: “Well, compared to other hospitals we seem to be keeping the patients longer for the same treatment." YOU: “Maybe your patients need more time to recover from surgery?"CEO: “I am not sure. I have the feeling that we waste time prior to the operation."
YOU: “SAP Patient Management provides you with sophisticated scheduling capabilities allowing you to easily find and book all the necessary pre-surgical examinations.CEO: “So, what does that give me?”
<Elevator Door Opens, CEO hands over biz. card>
YOU: “Patients are satisfied with the reduced length of stay. You save a lot of money as you treat more patients in the same time."
SAP AG 2002, Public Services Sales & Partner Summitb6_drouin 56
Questions?