Boston University Questrom School of Business

Questrom School of BusinessNew Faculty Orientation

2016

Break Out Exercise

What questions do you have about being a new faculty member at Questrom? What

causes you concern?

• Questrom Culture

• Questrom Strategy

• Questrom Programs and Concentrations

• Faculty Responsibilities

• The Questrom Syllabus

• Grading Norms

• Academic Integrity

• Student Issues

• Questrom Resources

• IT Support

• Performance Reviews

Agenda

All Questrom School of Business faculty have shared service responsibilities and are expected to engage in the ongoing activities that contribute to making our School a collegial, vibrant, well run, exciting place to learn and teach.

• Exhibit professional behavior toward colleagues, staff, students and other University employees. Treating others with dignity and respect, and acting with integrity is required; violations of ethical and behavioral codes of conduct will not be tolerated.

• Maintain a presence and be available for colleagues, students and administrative responsibilities.

• Consistently be involved in the department, school, and other administrative meetings where they have responsibilities to help design, deliver and improve the teaching and academic foundation of the Questrom School of Business;

• Interact with and be an available resource for developing students.

Our Faculty Engagement Culture

• Maintain your faculty website

• Current CV

• Photo

• Attend faculty meetings

• Celebrate your students’ graduations

• Check emails for community opportunities

Engaging with Questrom Faculty Culture

Questrom Strategy

To prepare ethical and innovative leaders who create value for their organizations, their communities, and the world.

• Undergraduate Program (BSBA)

• Graduate Programs

• MBA

• Full-Time

• Part-Time: Professional Evening MBA (PEMBA)

• Concentrated PEMBA: for students with undergraduate business degrees

• Executive MBA (EMBA)

• Master of Science in Digital Innovation (MSDi): dual degree with Full-Time MBA

• Master of Science in Management Systems (MSMS)

• Master of Science in Mathematical Finance

Questrom Programs

• Key features of UG Program

• ~2600 UG majors + ~200 minors

• ~50% start in Questrom as Freshman

• Many students from

• New England, NJ/NY & CA

• ~1/3 outside US, esp. China & Korea

• Curriculum emphasizes

• professionalization, teaming, quant. skills; writing

• Student life

• internships in 2nd/3rd summers (some in 1st summer)

• 25% study abroad junior (or senior year)

• job searches in senior year; accounting & finance with major firms in Fall, marketing in Spring, others all year

• Expectations of Students

• ~10 hours per week per course

• including work/reading/attendance

• highly demanding

Undergraduate Program

Undergraduate Curriculum

Questrom Course Questrom Core Experience Non-Questrom Course Free Elective

Year Fall Spring

Business, Society, and Ethics Introduction to Finance

Introductory Microeconomics Creating Value in the Global Economy

Calculus Introductory Macroeconomics

Liberal Arts Elective Writing Seminar

Explore Your Career Liberal Arts Elective

Financial Accounting Managerial Accounting

Statistics Modeling Business Decisions

Information Systems Dynamics of Leading Organizations

Business Law Liberal Arts Elective

Management Communications

Questrom CORE Experience Implement Your Career Plan

Operations Management Concentration Course

Financial Management Liberal Arts Elective

Marketing Management Liberal Arts Elective

Analytics Non-Questrom Elective

Business Plan

Concentration Course Concentration Course

Concentration Course Liberal Arts Elective

Liberal Arts Elective Free Elective

Strategy Free Elective

Launch Your Career

Freshman

Sophomore

Junior

Senior

Questrom Business Foundationsintroductory business courses,

emphasizing teaming, professionalization, ethics, and business functions

(9-11 courses)

BU (non-Questrom) Requirementsexposure to diverse areas of arts & sciences to provide basis for lifelong critical thinking

& civic engagement

(7-11 courses)

Cross-Functional Coreintegrated course sequence blending

functions of business as part of semester-long team effort to develop a

business plan to commercialize a unique consumer product

(5 courses)

QuestromFunctional Concentrations

advanced studies providing depth in business functions

[e.g., Accounting, Marketing, & Finance]

(4-5 courses)

BU-wideCross-Functional Concentrations

studies providing breadth in specific sector or area of business, combining SMG & other BU coursework

[e.g., Health & Life Sciences, Real Estate, Retailing]

(4-5 courses)

Years 1-2

Year2 or 3

Years 3-4

Undergraduate Program

Functional

• Accounting

• Entrepreneurship

• Finance

• General Management

• International Management

• Law

• Management Information Systems

• Marketing

• Organizational Behavior

• Operations and Technology Management

• Strategy and Innovation

Undergraduate Concentrations

Cross-Functional

• Health and Life Sciences Sector

• Real Estate

• Retailing

• Key Features of the MBA Program

• Full-Time

• About 150 students in each of two years

• About 40% international

• PEMBA

• About 200 students in total admitted yearly

• All working professionals

• Emphasis on interdisciplinary integration, experiential learning, partner-based learning, teaming

• Student life

• Full-time students do internships in summer

• Internship and job searches are intense in late Fall and throughout Spring semesters

• Expectations of Students

• Student investment 10-15 hours per week per course, including work/reading/attendance

Graduate Program

Full-Time MBA Curriculum

Skills courses also required:

• Teaming

• Executive Communication

• Career Management

• Professional Skills

FALL SUM

Pre

-Te

rm Ethics and

Global

Perspective Inte

nsi

veBusiness Law

Pre

-Te

rm Ethical

Leadership

Inte

nsi

ve

Organizations,

Markets and

Society

IT Strategies

Finance

Second YearSPRING FALL SPRING

INTE

RN

SHIP

Mo

du

le 1

Mo

du

le 3

Operations

Mo

du

le 4

Marketing

Statistics

Leading

Organizations

and Change

Accounting

Competition,

Innovation,

and Strategy

First Year

Electives

(2-3)

Electives

(up to 5)

Electives

(up to 5)

Mo

du

le 2

PEMBA Curriculum

Schedule:• 6:00-9:00 pm

(6:30-9:30 as of Spring 2017)• Some intensive formats also offered

Three versions:• Self-paced• Cohorted• Concentrated

Electives

Leading Organizations and

People

Financial Reporting and

Control

Financial Management

Marketing Management

Data Analysis for Managerial

Decision-making

Economics and

Management Decisions

IT Strategies for a

Networked Economy

Creating Value through

Operations & Technology

Competition, Innovation,

and Strategy

Business

Law

Executive

Communication

Courses

(select one)

Written

Communication

or

Presentation

Career

Development

Managing

Career

Growth

Eight

elective

courses

Core

… have highexpectations for their classroom experience.

All of our students …

• Committing to teaching all scheduled classes for the term (work with department chair to arrange emergency coverage; work with program office to reschedule cancelled classes)

• Timely availability of assignments (1 week notice)

• Judicious consideration of course pack materials

• Starting and ending class on time

• Holding office hours*

• Granting special learning accommodations (with verification from Office of Disability Services)

• Adhering to typical absence policies*

• Accommodating those with excused absences

• Holding final exams during finals period

• Clearing boards before leaving (daytime) classroom

All faculty are responsible for:

* Check with your department Chair or contact for norms

• Maintaining student confidentiality:

• No names on final exams or papers

• Don’t share student grades or information with anyone other than appropriate Questrom faculty or staff

• Don’t leave exams in public spaces

• Collect student exams/papers in a way that does not permit other students to see either the work or the grade

• Distributing course evaluations (last week of classes):

• Important data for quality control

• Important student course choice criterion

• Basis for faculty merit evaluations

All Faculty are responsible for . . .

• Promptly read and answer your emails

• From students.• From the Dean’s Office.• From Program leadership.• From Department Chairs.

• Messages you won’t want to miss:

• “Start of the Semester” email from the Program Offices• Query on enrolled students• “Grades Due” emails, with grade distribution guidelines• “Students in academic difficulty”; mid-semester warnings

• Use BU (versus personal) email for all communications with students (FERPA compliant for security)

• Use email and email archive in QuestromTools to communicate to the whole class

Faculty are Responsible for … Email

• Check with your Department Chair or contact person for:

• Information about syllabus, materials

• Advice about getting started

Preparing Your Syllabus

• Course Number and Name

• Faculty information (name, office number, phone, email, office hours)

• Course Information

• Description

• Prerequisites

• Target audience (electives)

• Objectives and Learning Goals

• Pedagogy

• Materials (make sure workload is reasonable)

• Performance Evaluation (percents and descriptions)

• Course Schedule

• Detailed class objectives and class prep questions

• Academic Integrity statement

• Disability statement

• Attendance policy

Syllabus: Key Elements

• Each program has grade distribution guidelines; all grades reviewed each semester by Department Chairs and Program Committees

• UG• Required courses

A/A-: 25-35%B+/B/B-: 50-65% C+ and below: 5-20%

• Electives: target 3.25 GPA

• MBA• Required courses: no more than 40% A/A-;

Grades below B- as earned

• Electives: no more than 50% A/A-;Grades below B- as earned

• In all cases, “A” grades are exceptional, above the norm

Grading Guidelines

• Grades are due within 48 (undergraduate) or 72 (MBA) hours of final deliverables.

• Grades are submitted electronically, on Faculty Link

• Only the designated faculty member can submit his/her course grades

Submitting Grades

• Grade promptly; try to return graded assignments within one week.

• Provide diagnostic feedback, not just letter or number grades; students want to know why they earned the grade they earned.

• Plan for it; do the math; quality grading takes time.

• Be consistent and transparent; consider a grading template for papers/projects.

• Grading is your responsibility; Craig’s List is not an option.

• Grade each assignment in alignment with target distribution.

• Students detest being “curved down” at the end of the term

• If grades are too low throughout the term, students can get discouraged, even if they know their grades may be “curved up”.

• Grade carefully – and then don’t change your grades!

• Students will come in to ask about grades.

• Some students will challenge; most want to understand.

• Students take their work very seriously – and may need counseling about study habits, setting expectations for themselves.

Grading and Feedback Tips

• If your class requirements include participation, you need a reliable, valid and transparent system to measure it

• Consider a rubric for daily participation grades

Contributions to in-class discussions. In-class contributions are judged on whether they facilitate collective learning in the classroom. High quality contributions are efficient and relevant to the discussion and do not comprise repetition of case facts or previous commentary. Quality contributions help others learn through analysis, synthesis of points of view, clarification of ambiguities, and debate. Quality participants respect others and do not dominate the conversation.

Class contributions are judged using the following scale: (3) outstanding, if this person were not contributing today the quality of the class discussion would have been significantly diminished; (2) good, helpful and on-target comments; (1) attending non-participant or one with non-value-add comments; (-1) late or destructive commentary or actions; (-2) unexcused absences.

• Consider mid-semester feedback on class participation to manage student expectations

Grading Class Participation

Academic Integrity

• What does Academic Integrity mean at Questrom?

• Key Touchpoints

• Access to old materials

• Exam Protocols

• Plagiarism

• Where to go for help

• Start with UDC or GDC

Student Issues

Students, like all people, have challenges in their lives. If a student contacts you about sexual harassment, mental health issues, substance abuse, family illness/challenges, financial issues, don’t try to handle it or counsel on your own!

Contact either the Graduate Development Center (Grad Center) or the Undergraduate Development Center (UDC). They have dealt with every possible challenge in the past and they know who to contact and what to do!

Grad Center: questromgradcenter@bu.edu617-353-2673

UDC: QuestromUDC@bu.edu617-353-2650

Emergencies

Emergencies

• Medical.

• Mental health.

• Safety.

• Building access.

Call BU Police: 617-353-2121

Call 3-9858 for after hours IT support.

Arrange after hours department contact for curricular help.

“Go To” Resources

06/27/16 – Yellow = update in progress

Name Title Room Phone Number Email Go to for …

Administration

Anderson, Maria Senior Associate Dean, Administration & Finance 504G 617-353-2645 mbda@bu.edu Big Picture issues

Doiron, Megan Assistant Director, Financial Services 506E 617-358-0408 megando@bu.edu Budgets, Concur, general finance questions

Mendez, Amy Senior Payroll Coordinator 504D 617-353-9787 amendez@bu.edu Payroll issues

Paeglow, Marissa Executive Director, Financial Services 504F 617-353-5708 mpaeglow@bu.edu Finance and operations (when in doubt, Marissa will know)

Phillip, Cam Facilities Coordinator 504E 617-353-4280 camphil@bu.edu Conference room scheduling, keys, phones, repairs

Sforza, Mary Operations Manager 416F 617-353-6890 msforza@bu.edu Non-classroom room booking

Academic Support

(Departments)

Chiang, Hsiu-Hsien Administrative Services Lead 522A hhchiang@bu.edu Faculty actions

Marks, Brett Administrative Services Lead 522A 617-353-2523 bmarks@bu.edu Budgets, Concur

Egan, Peter Senior Program Coordinator 553 617-353-4613 pegan@bu.edu

Go to your own SPC for all administrative issues within your department.

Pereira, Maria Senior Program Coordinator 610 617-353-4405 mcpereir@bu.edu

Waters, Ashley Senior Program Coordinator 610 617-358-6078 abwaters@bu.edu

Quinton, Andrew Senior Program Coordinator 662 617-353-4149 drewq@bu.edu

McDonough, Mary Senior Program Coordinator 662 617-353-4282 mpmcdono@bu.edu

McGillicuddy, Jane Senior Program Coordinator 553 617-353-2514 jmcgill@bu.edu

Dean's Office

Burrage, Marie Director, Program Initiatives & Assessment 506F 617-358-5930 mburrage@bu.edu Assessment of learning

Davidson, Steve Associate Dean, Academic Programs 506G 617-358-5250 sdavids2@bu.edu Academic programs, new courses, accreditation issues

Dupee, Judith Executive Assistant to the Dean 506D 617-353-4076 jdupee@bu.edu Access to Ken

Gallagher, Kristen Faculty Actions Administrator 502D 617-358-0286 kmgallag@bu.edu Full-time faculty appointments and paperwork; merit review letters

Jean-Fontaine, Joelle Faculty Actions Assistant, Finance & Administration 502D 617-358-6652 joellejf@bu.eduPart-time faculty appointments and paperwork; Course Planning workload issues

Matychak, J.P. Associate Dean, Student Engagement 150 617-358-4915 matychak@bu.eduOversees UDC, Grad Center, Graduate Admissions, Feld Career Center, and Course Planning & Classroom Utilization

Graduate Development

Center

Bello, Allison Assistant Registrar 133 617-353-2675 abello@bu.edu Student course schedules

Czarnowski, Brad Assistant Director 124A 617-353-4875 bczar@bu.edu Transfer of credit approvals

Mcmanus, Marta Director, Special Projects & Initiatives 118 617-353-2732 mwyrodek@bu.edu

Phillips, Karen Assistant Dean 115B 617-353-9827 kphillip@bu.edu Anything related to graduate programs

Wimberly, Keane Marketing Specialist 119A 617-353-3522 keanew@bu.edu Doctoral program administration

Course Planning Blanchard, Norman Director, Course Planning 150A 617-353-9106 normanb@bu.edu

MarCom Wilcke, Midge Director 514B 617-358-2278 mwilcke@bu.edu

Undergraduate Development

Center

DiMattia, Rebecca Senior Systems Administrator 104 617-353-2650 rdaroff@bu.edu Course Planning issues

Reiser, Rachel Assistant Dean 104G 617-353-2650 rreiser@bu.edu Anything related to undergraduate programs

Copy CenterGriffin, Richard Supervisor 186A 617-353-4685 rgriffin@bu.edu

May, Jared Assistant Media Technician 186 617-353-2647 jmay1976@bu.edu

ELC Lehrich, Jonathan Associate Dean 416J 617-353-2664 jlehrich@bu.edu

IS&T

Barrett, Christine Sr. Lab Coordinator 333A 617-353-1150 cbarrett@bu.edu Echo360

Conroy, Robert Manager, Database Applications 630B 617-353-9434 conroyrm@bu.edu QuestromTools site setup

DeFronzo, Gregory Executive Director 636A 617-353-5162 gdefronz@bu.edu Anything big picture related to IS&T; hardware and IT-related purchases

Dupee, William Analyst Consultant I 638A 617-353-9414 bdupee@bu.edu Faculty training on Questrom software

Seaholm, Eric Associate Director, Classroom Svcs & Interactive Technologies 630E 617-353-7065 seaholm@bu.edu Anything big picture related to IS&T; hardware and IT-related purchases

Navigating Questrom

• Susilo Business Center

• Copier Codes

• Building and Grounds

• Parking

• Faculty/Staff Lounge on 5th floor

• Academic and Key Dates calendars

• Opportunities for Community Involvement

http://questromworld.bu.edu/faculty/

Information Technology Services

• Questrom Tools

• IT Support

• Echo360 (Opt In)

• Poll Everywhere

• Security and Phishing

http://questromworld.bu.edu/faculty/

Performance Reviews

Questrom cares about quality learning experiences for our students and the health of our culture.

• Someone in your department is likely to observe at least one of your classes.

• Your service contributions –to the Department, the School and the University -matter.

• There are paths to promotion.

• Check in with your department chair or contact person periodically with questions or for advice.

• FT Faculty: annual reports

• There is a website!

• You have a Department Chair who cares about your development and success.

Key Takeaways

Again, welcome!

We’re very happy to have you join our teaching team – and we’re here to help if you need it!

We hope you’ll be an engaged member of our community!

Drop-in Hours: October 6 5:00-6:00, 5th Floor Lounge