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New campaign manager training part 1

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Page 1: New campaign manager training   part 1
Page 2: New campaign manager training   part 1

NEW CAMPAIGN MANAGER TRAININGPART 1

Rebecca Wyatt, Online Learning Specialist

Page 3: New campaign manager training   part 1

By the conclusion of this training, the learner will be able to:

• Log into their Salsa account• Effectively navigate through the Salsa HQ• Create a new supporter• Create a new group of supporters• Create a sign-up page• Evaluate a sign-up page• Create an email blast• Evaluate an email blast• Create a support ticket & access Salsa Commons

Learning Objectives

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Log in

1) Go to www.salsalabs.com

2) Find the Client Login link at the top of the screen.

3) Fill out the form and Log in!

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Multiple Ways to Create a Supporter

1. Import a list

2.Click “Add Supporter” to manually add one new person of supporters

3.Supporter records are automatically created when users:1. Complete actions2. Submit a form on a sign-up page3. Make an online donation4. or register for an event

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Managing Duplicate Records

1. Click “Deduplicate Supporters” to manually merge records (individually or in one batch)

2. Deduplicate upon import

3. Salsa automatically deduplicates on Supporter email when users complete forms

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Group of Supporters

Organize supporters into groups. Common groups:

1. Geography based - City/State/Region

2. Action based - Donors/Action-takers

3. List based - Newsletters/Action Alerts/Press Releases/Media

4. Issue based – Climate/Human Rights/Labor

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Ways to Add Supporters to Groups

1. From the supporter detail

2. From the group page

3. When importing supporters

4. Populated from a Salsa page (sign-up, action, etc.)

5. From query results

6. Smart groups

Page 9: New campaign manager training   part 1

By the conclusion of this training, the learner will be able to:

Log into their Salsa account Create a new supporter Create a new group of supporters• Create a sign-up page• Evaluate a sign-up page• Create an email blast• Evaluate an email blast• Create a support ticket & access Salsa Commons

Learning Objectives

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Create a signup page

Website package -> Signup Page dropdown -> Add new

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Publish a signup page

1.Grab the “View Page” URL and link to it any where on your site

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Evaluate a signup page

How many supporters signed up via this page?

Page 13: New campaign manager training   part 1

By the conclusion of this training, the learner will be able to:

Log into their Salsa account Create a new supporter Create a new group of supporters Create a sign-up page Evaluate a sign-up page• Create an email blast• Evaluate an email blast• Create a support ticket & access Salsa Commons

Learning Objectives

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Create an Email Blast

1.Create and name the blast

2.Create the email content

3.Target which supporters receive the email

4.Validate and schedule/send the email

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Was my email blast successful?

1. Open Rate – The number of unique people who opened the email

2. Click-through Rate – The number of unique people who clicked on any links in the email

3. Conversion Rate – The number of unique people who took action after following the link

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Getting Support

Option 1:

Email [email protected] and manually include your organization key

Option 2:

From within Salsa dashboard, click on “Submit a Support Ticket”

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Getting Support

Go to help.salsalabs.com

Log in

Submit new help requests or check on existing requests

Search the Commons and collaborate

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CONTACT INFO

Read, learn, discuss – help.salsalabs.com

Training & Learning Team – [email protected]

Salsa Support – [email protected]

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THANK YOU!