New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) World Library and Information Congress: 75th IFLA General

New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System)

World Library and Information Congress: 75th IFLA General Conference and Assembly

"Libraries create futures: Building on cultural heritage" Milan, 23 - 27 August 2009

ANKOS (Anatolian University Libraries Consortium)ANKOS (Anatolian University Libraries Consortium)

ANKOS Collaboration Research Group ANKOS Collaboration Research Group

KITS; Interlibrary Loan Tracking System KITS; Interlibrary Loan Tracking System

Statistics of KITS Statistics of KITS

IFLA World Library and Information Congress, Milan, 23 - 27 August 2009

Conclusion – Problems, Suggestions and Future OutlookConclusion – Problems, Suggestions and Future Outlook

AgendaAgenda


ANKOS (Anatolian University Libraries Consortium)ANKOS (Anatolian University Libraries Consortium)

Established in 2000

108 members

63 Databases (1234 Agreements)

6 Steering Committee Members

6 Working Groups, 1 Research Group

24 Liaisons

Economic online access to knowledge, professional communication, provide a forum


ANKOS Collaboration Research Group ANKOS Collaboration Research Group

Founded 2006Founded 2006

5 members from 4 different institutions5 members from 4 different institutions

Staff Exchange Program (done) Staff Exchange Program (done)

National Resource Sharing Guideline (done)

National Resource Sharing Guideline (done) KITS (Interlibrary Loan Tracking System) KITS (Interlibrary Loan Tracking System)

Subjects FocusedSubjects Focused



General Characteristics of KITSGeneral Characteristics of KITS

All the ILL operations and processes will be centralised

Standardisation of ILL procedures in Turkey

Getting detailed statistics on a national basis

Production of data for the Libraries’ acquisition policies


The outcomes of the KITS systemThe outcomes of the KITS system


Data model of KITS KITS Workflow



• Before KITS– Print Forms

• Fax

• Post

• e-mail

• Phone call

– No centralisation

– No standardisation

• After KITS– On-line communication

– No Print forms

– Centralisation

– Standardisation

– Getting detailed statistics

– Easy usage

– Time saving

– High performance

– Service quality





Current State of KITS, Distribution of Members over Turkey Current State of KITS, Distribution of Members over Turkey



• Number of KITS Members• Categories of KITS Members• Daily, Weekly and Monthly Opreations• Total Requests, Requests Met, and Requests not Met • Request and Loan Statistics (Top requesters and lenders)• Net Lenders• Service Time for Requests • Number of Requested Materials Type


Figure 1.KITS Members


Figure 2. Categories of KITS Member Libraries


Figure 3. Number of KITS Members Figure 4. Number of Monthly Operations in KITS


04/19/23IFLA World Library and Information

Congress, Milan, 23 - 27 August 2009


Figure 5. Total Operations



Figure 6. Top 10 Requester Libraries Figure 7. Top 10 Lender Libraries


Figure 8. Net Lending of Member Institutions


Figure 9. Turnaround Time


Conclusion – Problems & SuggestionsConclusion – Problems & Suggestions

• KITS is being developed by a group of dedicated volunteers that have started their journey for team work, instead of individual efforts,

• Use of KITS by 75 member institutions during the pilot application, has given great pleasure to the developers,

•The ideal goal is to carry out interlibrary resource sharing operations through the national union catalog,

•Some of the key institutions among the main suppliers (that also have an important place for their collection among the libraries in Turkey) did not participate to the KITS

•KITS application has achieved the abovementioned goals considerably:•Processes are recorded,•Service quality has been improved•A standard application has been implemented•Some of the KITS members have carried out their first ILL operation over the KITS platform, •The KITS project continues on national level by the participation of new members after the pilot application was completed on April the 30th, 2009


Future OutlookFuture Outlook

•Use of KITS by all university libraries in Turkey•Permanency of KITS•Support for union catalog•International collaboration & integration•National conference for dissemination and evaluation•Filing an application for a Turkish standard (TSE, Institute for Turkish Standards)•User feedback and suggestions for improvement•Agreement with Shipment Companies


Ayhan Tuglu

(Bahcesehir University) ([email protected])

Mehmet Manyas

(Sabanci University) ([email protected])

Sema Celikbas

(Istanbul Technical University)

([email protected])

Zeki Celikbas

(Istanbul Technical University) ([email protected])

Ertugrul Cimen

(Kadir Has University) ([email protected])

THANK YOU

Documents

New Approaches for Interlibrary Loan Operations in Turkey; KITS (Interlibrary Loan Tracking System) World Library and Information Congress: 75th IFLA General