Never Say to Boss

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    NineThingsNevertoSaytoYourBoss

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    ByMeganMalugani,MonsterContributingWriter,andCharlesPurdy,MonsterSeniorEditor

    Thinkbeforeyouspeakisalwaysagoodpolicy--andatworkit'sevenmoreimportant.Sayingthewrongthingtoyourbosscandoseriousdamagetoyourcareer--andsomeofthethingsbossesdon'tliketohearmaysurpriseyou.Wecheckedinwithsomemanagersandcameupwiththislistofninephrasestheystronglydislike--andwe'lltellyouwhatyoushouldsayinstead:

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    1."Ineedaraise."

    Neverentersalarynegotiationstalkingaboutwhatyouneed--becauseofrisingcostsoranewexpense,forinstance.Youremployerdoesn'tcareaboutyourfinancialproblems.However,managementprobablydoeswanttorewardsuccessandke

    ephigh-performingemployeessatisfied.Araiserequestshouldalwaysbesupportedbyevidenceofwhatyou'veachievedforthecompany--alongwithinformationaboutwhatpeoplewithyourresponsibilitiestypicallyearn.

    2.Thatjustisntpossible.

    Alwaysspeaktoyourbossintermsofwhatcanbedone.Forinstance,ratherthansayingWecantgetthisdonebyFriday,sayWecoulddefinitelygetthisdonebyonday,orifwebroughtinsomefreelancehelp,wecouldmeettheFridaydeadline.Whenyoutalktoyourboss,thinkintermsofsolvingproblemsforher,notintermsofputtingproblemsonherplate.

    3.Icantstandworkingwith____.

    Complainingaboutacoworker'spersonalityusuallyreflectsmorepoorlyonyouthanonthecoworker.Dontmakethesekindsofconflictsyourbosssproblem.Ofcourse,managementisinterestedinproblemsthatjeopardizethecompany'sabilitytofunction.IfyouhavetospeaktoHRaboutaproblemsuchasacolleague'sthreatening,illegalorunethicalbehavior,keepyourtoneprofessionalandthefocusonwork--notpersonalissues.

    4.Ipartiedtoohardlastnight--I'msohungover!

    Buckupandgetthroughthedaywithsomeibuprofen,extraundereyeconcealerandcoffee.Butdontsharethesordiddetailsofyournightonthetownwithyourboss.Evenifyouhaveafriendlyrelationship,hesjustaslikelytoreactwith(

    unspoken)disdainassympathy.Maintainingasolidveneerofprofessionalismwillpayoffwhenit'stimetodiscusspromotions.

    5.ButIemailedyouaboutthatlastweek.

    Alertingyourbosstoaproblemviaemaildoesn'tabsolveyouofallresponsibilityforit.Bosseshatethe"outofmyoutbox,outofmymind"attitude.Keeptabsonallcriticalissuesyouknowabout--andkeepcheckinginuntilyouhearafirm"Youdon'tneedtoworryaboutthatanymore."

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    6.Itsnotmyfault.

    Areyouawhiny8-year-oldoratake-chargeprofessional?Assumeresponsibilityandtakestepstofixaproblemthatyoudid,infact,create.Andifyouarebeingwronglyblamedforaproblem,sayingLetsgettothebottomofthisorWhatcanwedotomakeitright?ismuchmoreeffectivethansayingItsnotmyfault.

    7."Idon'tknow.

    Ifyourbossasksyouaquestionyoucantanswer,thecorrectresponseisnot"Idon'tknow."It's"I'llfindoutrightaway."

    8.Butwe'vealwaysdoneitthisway."

    Youmayfindyourselfwithanewbosswhowantstotrynewthings--andthebestwaytopresentyourselfasaworkplacerelicistomeetchangewitha"wedoitthiswaybecausethisisthewaywedoit"attitude.Whenabrainstormingsessiontakesplace,bepartofitandstayopentonewideas.Ifyouhaveconcernsaboutanewidea'sfeasibility,say"Ithinkforthistowork,wewillhaveto"Don'tkillnewideaswithnegativity.

    9.Letmesetyouupwith...

    Avoidtheurgetoplaymatchmakerforyoursingleboss.Thepotentialriskfaro

    utweighsanypotentialbenefit.Inmodernworkplaces,hierarchicalstructuresareoftenlessrigid,andbosseswilloftenendupinsemisocialsituationswiththeirdirectreports.Smartworkerswilldrawthelineat"oversharing"--definitelysomethingtokeepinmindifyou'reconnectingtoyourcompany'smanagersonsocialnetworkslikeFacebook.