1. fro 14 ven rope,m pr ross E Le ac s idac o ua t e dle pr ca The M rn ic st Ea fro al a ud st anm nd ies d AfrNetwork Sharing &Managed Servicesaic14th - 17th March 2011Le Mridien Hotel, Piccadilly, LondonLearn how to develop optimal partnerships that leverage networksharing, managed services and outsourcing to radically reduceCAPEX and OPEX and enable the cost-effective roll-out of LTEGain insights from:Your key questions answered:Fergal Kelly Dr. Heinrich ArnoldHow do you distinguish yourself fromDirector Access Networks Vice President and Head of Innovationyour competitor when using the sameVodafone Group Deutsche Telekom AG Laboratories network capacity and coverage?Ashraf Ismail M. Ibrahim Sherine AnwarHow do you manage and overcomeVice President Managed Network Head of Strategy the technical and operational challengesServices O&M Vodafone Egypt that arise after signing a contract?MobilyHow do you retain control of your Brian RussellAurelie CanalesHead of Strategic Partnerships networks and services at all times?Head of Strategic and Operational Planning Meteor How do you manage multipleEverything Everywhere partners and agreements in order to Dr. Falk von Bornstaedtmaximise ROI?Michael Hejlskov JacobsenHead of Product ManagementHead of Process Management IP-Transit and Peering How do you achieve improved levels ofTDCDeutsche Telekom ICSStechnical and operational efficiencywithout having a negative impact onTrine Andersen Deutschbein Vladimir Klein QoS and customer experience?Group ManagerVice President Technology OperationsTDCT-Mobile Czech RepublicHow do you transform results intoactionable strategies in order to optimiseTony DoltonHugh Daviesboth the partnership and ROI?CTODirector of Corporate AffairsVodafone Ghana Hutchison 3GBest practice sharing, learning how toDavid Haszeldine Dr. Bengt G Mlleryd,avoid uneccessary mistakes andHead of Network EconomicsSenior Analyst,Competition understanding how to makeT-Mobile UKDepartment Economic Analysis partnerships successful are the key Swedish Post and Telecom Agency (PTS)benefits of this conferenceVladimir KleinVice President TechnologyOperationsPRE-CONFERENCE WORKSHOP Led by PA ConsultingT-Mobile Czech Republic14th March 2011 Getting your outsourcing and managed- Leveraging global best practice to develop an effective end-to-end approach service contracts right is absolutelyto network sharing and outsourcingcrucial to success in the current market.This conference and workshop willprovide you with best practice knowledgeto help you throughout the life cycle.POST-CONFERENCE WORKSHOP Led by Analysys MasonChris Buist17th March 2011 Head of the Communications,- Understanding the true cost of entering into a network sharing partnership andMedia & Entertainment Practiceassessing the full financial implications of your agreementsPA ConsultingRegister now: www.netsharingandmanagedservices.com

2. Are You Harnessing the Full Potential of Network Sharing,Why must you be there?Managed Services and Outsourcing?Network Sharing and Managed Services is the must attend industry event that1. Learn how to effectivelybrings together a senior level delegation of operators to hear how to develop optimal balance the risks andpartnerships that leverage network sharing, managed services and outsourcing to rewards involved in anytheir full potential.With a programme led by operator case studies from across Europe, Africa and Thenetwork sharing orMiddle East, benefit from the lessons learnt by your peers and competitors to managed servicesfurther the success of your partnerships. Gain critical advice from operators partnershipincluding Vodafone, Deutsche Telekom, Mobily, Everything Everywhere andHutchison 3G.14 leading operators and regulators will take you through the latest challenges and2. Learn from 14 Directorsopportunities surrounding network sharing and managed services and will provide and Vice Presidentsanswers to all your key questions including:from operators andHow can I use network sharing and managed services to radically reduce CAPEXand OPEX?regulators how to fullyHow can I improve both operational and technical efciencies using networkoptimise your networksharing and managed services? sharing and outsourcingHow can I leverage network sharing and managed services to nance the agreementsdeployment of LTE?Book your place today to benefit from 14 successful operator and regulator casestudies, in-depth advice on how to get the best out of your network sharing and3. Take advantage ofmanaged services partnerships and get the opportunity to network with key industrypractical, in-depthexperts from across the globe.workshops led byI look forward to seeing you in London next March for this leading event. experienced consultantsKind Regardsto establish how totackle your individualchallengesSamantha Aspinall, Conference Producer, Telecoms IQPre-Conference Workshop | Monday 14th March 2011Registration and refreshments will begin at 09.30.The workshop will take place between 10.00 and 16.00 with appropriate breaks for lunch and refreshments.Leveraging global best practice to develop an effective end-to-end approach tonetwork sharing and outsourcingUsing the workshop leaders extensive experience and insight into developing network sharing and outsourcing partnershipsaround the world, delegates will learn how to leverage network sharing and managed services to dramatically reduce overallbusiness expenditure and fully optimise the future evolution of their networks. Plus, there will be a unique opportunity for attendeesto discuss their individual challenges on a one-to-one basis with an experienced PA expert.Led by:Chris Buist, Head of the Communications, Media & Entertainment Practice, PA ConsultingPhil Irvine, Managing Consultant, Communications, Media & Entertainment Practice, PA ConsultingMichael Louzado, Principal Consultant, Communications, Media & Entertainment Practice, PA ConsultingAgenda:Understanding the business case for network sharing during the network lifecycle and establishing the clear stages within that cycleIdentifying the Top 10 tips for success and establishing how you can incorporate them into your network sharing andoutsourcing partnershipsAssessing different outsourcing models and identifying which one will drive the success of your businessEstablishing how to develop a successful partnership with your chosen partner as opposed to just viewing them as a contractor- Developing a collaborative partnership- Dening a long-term contracting strategy that is supported by all parties- Establishing a system that measures operational and contractual performance- Allowing the contractor to add innovative solutions to increase valueSecuring and retaining a successful organisational design and structure during any network sharing or managed servicesagreement in order to optimise the partnershipLeveraging your partnerships when using outsourcing and managed service providers to increase innovation and facilitate future evolutionRegister now by contacting us on + 44 (0) 20 7368 9300 3. Conference Day One | Tuesday 15th March 201109.00 Registration and coffee and technological needs? Identify the key factors that need to beconsidered when deciding who the best partner for your business09.25 Welcome address would be and discuss how to develop successful and mutuallySamantha Aspinall, Conference Producer, Telecoms IQ beneficial partnerships and agreementsPanellists include:09.30 Opening remarks from the ChairAurelie Canales, Head of Strategic and Operational Planning,Followed by Speed NetworkingEverything Everywhere09.50 Understanding how to leverage network sharing and David Haszeldine, Head of Network Economics, T-Mobilemanaged services to dramatically reduce CAPEX and OPEX 14.40 Determining how PTS have approached network sharing- Identifying all the costs across your network and quantifying the partnerships in Sweden and identifying how they have workedpotential savings that can be madewith operators to develop future regulatory frameworks- Evaluating the last ten years of network sharing in Sweden and how- Determining whether to enter into a network sharing or a managedPTS has collaborated with the operators involvedservices partnership in order to achieve these savings- Establishing the extent to which managed services can be used tooptimise operational efficiencies and cost savings for- Understanding why and how the traditional view of the regulator haschanged in favour of network sharing partnerships- Assessing the feasibility of deploying both network sharing andmanaged services simultaneously and understanding how to achieve- Determining the financial factors that need to be addressed beforethis in the most effective wayentering into a network sharing partnership, particularly in the rural regions- Evaluating the risks versus the savings: How much risk should youtake in order to further reduce CAPEX and OPEX? positive impact network sharing can have- Understanding how to optimise the customer experience during thedevelopment and deployment of your partnershipsChris Buist, Head of the Communications, Media & EntertainmentPractice, PA Consulting10.30 The case for network sharing: Vodafone Groups perspectiveestablish fair network sharing partnerships- Establishing the business case for network sharing- Leveraging network sharing to increase flexibility with infrastructure- Understanding why passive network sharing has historically been the support and successfully deploy 4G networkspreferred model Dr. Bengt G Mlleryd, Senior Analyst, Competition Department- Assessing the advantages and disadvantagesEconomic Analysis, Swedish Post and Telecom Agency (PTS)- Examining the cost advantages and disadvantages of using other 15.20 Afternoon refreshmentsforms of network sharing 15.40 Identifying and minimising the risks involved in anyoutsourcing or managed services partnerships- Determining the full range of cost savings that can be made from- Understanding how to successfully manage organisational businessdifferent levels of network sharing constraints and the people within your organisation when outsourcing- Understanding how to ensure the long-term success of your chosenmodelFergal Kelly, Director of Access Networks, Vodafone Group- Outsourcing the basics of a contract to minimise the quality and cost11.10 Morning refreshmentsrisks involved in any outsourcing agreement11.40 Understanding how to maintain control of your network andservices at all times- Determining the optimal level of control that enables the - Overcoming typical transitional issues that arise during outsourcing agreementsdevelopment of your network and services whilst giving your partnerthe freedom to innovate- Understanding who is in charge of continuous improvement andlearning how to maintain a hold over all technical upgrade decisions- Developing the relationship of your outsourcing partnerships during- Evaluating the pros and cons of using a third party to ensure anyour agreementobjective view throughout a network sharing partnershipFor speaker announcements please visitwww.netsharingandmanagedservices.com12.20 Identifying why and how Hutchison 3G and T-Mobile havedeveloped and optimised their network sharing agreement Vladimir Klein, Vice President Operations, T-Mobile Czech Republic- Understanding why Hutchison 3G decided to enter into a partnership 16.20 Beneting from the lessons learnt by TDCs outsourcing ofin the first placemultiple business processes- Determining why Hutchison 3G chose T-Mobile as their partner- Establishing how the contract was developed and the key obstacles multiple business operationsthat were encountered - Identifying the key goals behind the outsourcing agreements and- Identifying the approach that Hutchison 3G took to overcome these understanding the measures that were taken to achieve thembottlenecks - Establishing how to ensure that the expectations of your outsourcing- Examining how the two companies are evolving the partnership in agreements are metorder to keep up with technical evolutionoperations and services in order to ensure that they are being- Understanding how they are ensuring differentiation throughout theirmanaged effectivelypartnership - Understanding the strategies that TDC have implemented to tacklefrom the following perspectives - Identifying the parameters that TDC have set to measure the resultsof their outsourcing agreementsHugh Davies, Director or Corporate Affairs, Hutchison 3G- Realising the full scope of the business processes available and13.00 Lunch understanding how they workMichael Hejlskov Jacobsen, Head of Process Management, TDC14.00 Panel Discussion: How do I select the right partner and optimiseTrine Andersen Deutschbein, Group Manager, TDCthe agreement? 17.00 Closing remarks from the ChairTake advantage of this interactive session to find answers to one ofthe most pressing challenges in this field: how can I find the right 17.10 End of conference day onemanaged services partner for both my current and future businessFor your booking enquiries you can email us now: telecoms@iqpc.co.uk 4. Conference Day Two | Wednesday 16th March 201109.00 Registration and coffee13.00 Lunch09.30 Opening remarks from the Chair 14.00 Quantifying the business case for outsourcing your callcentre services09.40 Establishing how to manage multiple partners and- Carrying out due diligence on the real cost of customer services agreements in order to optimise your ROI - Identifying the drivers for outsourcing your call centre services - Developing a cost-effective strategy to manage multiple partners - Comparing the tender offers available and determining which suppliercan deliver the service levels required at the right costsyour companySherine Anwar, Head of Strategy, Vodafone Egypt partners14.40 Understanding how to overcome post-contractual challenges - Establishing a management and communication process that to optimise the partnership and ensure that everybody is facilitates continuous improvement in operational and technicalworking towards a common goal processes when working with multiple partners- Determining what issues can arise after signing the contract and how - Identifying and overcoming the potential challenges faced when to manage them in the most effective way working with multiple partners - Determining how to ensure that everyone is focused on the same end goals - Assessing the level of transparency needed between partners in order to retain control of your networks and services whilst forming an optimal agreement that benefits both parties- Establishing how to ensure clear communication with and - Evaluating how much risk to take in order to gain the desired rewardsmanagement of your partner to ensure engagement and co-operation Brian Russell, Head of Strategic Partnerships, Meteorthroughout the partnership- Assessing when and how to re-negotiate contracts during the partnership10.20 Understanding the strategy behind Mobilys decision to outsource to three different managed service providers - Discussing how to build in a new service to an existing contract in - Identifying and evaluating the business case for why Mobily decidedorder to allow for continuous evolution and improvements to outsource to multiple managed services providers in multipleFor speaker announcements please visit regionswww.netsharingandmanagedservices.com of outsourcing partners 15.20 Afternoon refreshments - Evaluating how Mobily measured the success of their outsourcing 15.40 Determining how to effectively measure the success of a agreements network sharing or managed services partnership- Identifying the key factors that need to be considered when these agreements have? measuring the success of a partnership - Establishing why Mobily are now re-evaluating their outsourcing process and minimising the number of agreements and partnerships they have in place Ashraf Ismail M. Ibrahim, Vice President Managed Network - Developing KPIs that effectively measure the success of your Services O&M, Mobily partnership from the point of view of your11.00 Morning refreshments11.30 Leveraging network sharing and managed services to enable the development of IP networks with optimal QoS- Understanding how to transform the results into actionable strategies - Determining how to use network sharing and managed services to in order to optimise both the partnership and your ROI enable the future development of IP networks - Understanding how to benchmark the results against your - Evaluating the cost implications of using network sharing to deploycompetitors and leverage the information to maximise your IP networkscommercial success - Leveraging network sharing and managed services to develop and David Haszeldine, Head of Network Economics, T-Mobile UK deploy new and innovative services over IP networks and the public 16.20 Understanding how to extract maximum value from your internetTowers - Assessing and minimising the impact of network sharing and- Identifying the different ways in which you can leverage value from managed services on QoSyour Towers and minimise your costs- Determining how to develop a win-win scenario with your Tower partnerships?company - Understanding how to manage the interconnection points in IP- Evaluating different options for controlling CAPEX and OPEX through transit and peering in order to optimise QoS in a shared networkmanaged service agreements Dr. Heinrich Arnold, Vice President and Head of Innovation,Tony Dolton, CTO, Vodafone Ghana Deutsche Telekom AG Laboratories Dr. Falk von Bornstaedt, Head of Product Management IP-Transit17.00 Closing remarks from the Chair and Peering, Deutsche Telekom ICSS17.10 End of conference12.10 Round Table Discussion: Leverage network sharing and managed services to enable the cost-effective roll-out of LTE This session will focus on three key topics and delegates will have the opportunity to take part in two out of three round tablefacilitator from each table will report the findings back to everyone inthe room for a frank and interactive discussion DONT FORGET TO SIGN UP 1. Establishing why network sharing and managed services agreementsare being seen as key strategies for success in the roll-out of LTE FOR THE WORKSHOPS WHEN 2. Understanding how to use network sharing and managed services tooptimise the deployment of LTE REGISTERING FOR THE 3. Determining the extent to which LTE will drive the use of networksharing and managed services CONFERENCE! Register now: www.netsharingandmanagedservices.com 5. Post-Conference Workshop | Thursday 17th March 2011 Registration and refreshments will begin at 09.30. The workshop will take place between 10.00 and 15.00 with appropriate breaks for lunch and refreshments. Understanding the true cost of entering into a network sharing partnership and assessing the full nancial implications of your agreements Led by: Terry Norman, Senior Consultant, Analysys Mason Agenda: Understanding the true economics of entering into a network sharing partnership - What are the cost implications? - What are the cost benets? Learning how to set realistic nancial expectations for your network sharing agreement Establishing how vendors are making it nancially and operationally easier for the operators to enter into network sharing agreements - Sharing the risk - Sharing the reward Determining the importance of implementing a 2.6GHz spectrum - What are the initial costs? - What is the expected ROI? - Do the costs outweigh the benets?You Will Meet:Learn From:Three UKs approach to developingNetwork DirectorsWestern Europethe optimum network sharingHeads of Network Operations partnershipEastern EuropeCTOsScandanavia15%PTSs experiences to ensure that youCFOsMiddle East comply with the regulatoryFinancial Controllers15% 30%Africarequirements of network sharing andCIOsovercome the issues associated withCOOsnetwork neutrality 10%Heads of Network StrategyHeads of ProcurementMobilys successful management ofmultiple managed service providersHeads of Managed Services30%across three different regionsDirectors of Access NetworksHeads of OutsourcingDeutsche Telekoms use of networkDirectors of Strategic Partnerships sharing and managed services todevelop and evolve IP networks withFrom leading mobile, xed line and integrated operators and service providers optimum QoSTDCs development of new andMedia Partners: innovative solutions for formingeffective and strategic outsourcingpartnershipsT-Mobiles understanding of how totransform results into actionablestrategies in order to optimise anetwork sharing or managed servicespartnershipMeteors winning formula forachieving cost-effective strategicpartnershipsVodafones evaluation of differentoptions for controlling CAPEX and Join Telecoms Networking Forum onOPEX through managed servicesagreementsFor more information on:The conference programme and speaking opportunities, contact: Sponsorship opportunities, contact:Samantha Aspinall, Conference Producer, Telecoms IQ Mark Lee, Sponsorship Sales Manager, Telecoms IQ+44 (0) 20 7368 9419 samantha.aspinall@iqpc.co.uk +44 (0) 20 7368 9434 enquire@iqpc.co.uk Register now by contacting us on + 44 (0) 20 7368 9300 6. 5 WAYS TO REGISTERNetwork Sharing &Online: www.netsharingandmanagedservices.comManaged ServicesTo speed registration, please provide the priority code located on the mailing label or in the box below. Tel:+44 (0) 20 7368 9300 Fax: +44 (0) 20 7368 9301 Email: telecoms@iqpc.co.ukMy registration code is Post: your booking form toPlease contact our database manager on +44 (0) 20 7368 9300 or at database@iqpc.co.uk quoting the registrationcode above to inform us of any changes or to remove your details. IQPC Ltd, 2nd Floor,Monday 14th March 2011 Pre-Conference Workshop:Leveraging global best practice to develop an effective end-to-end approach to network sharing and outsourcing 129 Wilton Road,Tuesday 15th - Wednesday 16th March 2011 Two-Day ConferenceLondon, SW1V 1JZThursday 17th March 2011 Post-Conference Workshop:Understanding the true cost of entering into a network sharing partnership and assessing the full nancial implications of your agreements Delegate Rates Team Discounts*IQPC recognises the value of learning in teams. Groups of 3 or morePackage Tick Book and pay beforeBook and pay before Standard Pricebooking at the same time from the same company receive a 10% 10th December 2010*28th January 2011*discount. 5 or more receive a 15% discount. 7 receive a 20% discount.Only one discount available per person. Team discounts are notFull Access Passapplicable in conjunction with another discount. Pre-Conference Workshop Save 700 Save 300 Two-Day Conference 2,899 + VAT 3,299 + VAT 3,599 + VAT Post-Conference WorkshopVenue and AccommodationThree Day Pass Two-Day Conference ANDVenue: Le Mridien Piccadilly Hotel, 21 Piccadilly, London W1J 0BH Save 500 Save 200 Pre-Conference Workshop 2,299 + VAT 2,599 + VAT 2,799 + VATAccommodation: Overnight accommodation is not included in theORregistration fee. 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