Network Data Tools - Gap Analysis_20091117

8/12/2019 Network Data Tools - Gap Analysis_20091117

1/10

INTERNAL

DOCUMENT

January 31, 2012

Network Data ToolsGap Analysis


2/10

INTERNAL

DOCUMENT

2

Scope

Purpose : status on NTS tools group-wide exposing opportunities and

conflicts in order to define a global strategy

Analysis conducted on

SGCIB

DC (Datacenter) + BHFM

RCSG (Backbone)

For network data tools (doesnt include VCS or NSS)

Whats a tool ?

Application used to monitor or manage the network & telecom infrastructure

Shared by the team

Can be homemade or bought

Out of scope : tool used by a single person, tool running only on desktop



3/10

INTERNAL

DOCUMENT

3

Trends & Strategy

Networking teams must move from managing technology to managing

SLAs. (Gartner)

Network availability and performance: give guarantees to business and show

that network is under control

Converge to corporate tools when available (GTS)

Ensure outsourced services adhere to our global standards, NTS providing

the standard tools where required

Define & promote standards for SG-Group worldwide



4/10

INTERNAL

DOCUMENT

4

Trends & Strategy


Basic script

Complex home-madeCrocodile, IPT Health

Internally managedHPOV, Cacti/Nagios, Ciscoworks

GTS CorporateNSM Pepper, LAN Histo, GTI


5/10

INTERNAL

DOCUMENT

5

Classification method

1. Profiling : application-driven analysis / optimization

2. Flow : whos talking to whom (qualitative & quantitative)3. Latency : network response time (sometimes applicative)

4. Advanced Fault : network troubleshooting (sometimes applicative)

5. Capacity Planning : managing medium-term network load, performance

6. Configuration : device configuration archive

7. Fault : real-time alarms & problem management

8. Inventory : inventory services (host, device, )

9. Authentication : AAA rights managements for network devices

10. Billing : needed to bill our services to the clients/users

Three levels of added value (client centric)

Low : important for network function, transparent to client Medium : partially visible to the client (on-event)

High : visible & critical to client-GTS relation

Outsourcing difficulty is proportional to the added value



6/10

INTERNAL

DOCUMENT

6

SGCIB Inventory

NSM migration worldwide

Crocodile support problem Accounting is Netflow-based

Capacity planning is Infovista-based (EoS)

Ciscoworks server is EoS

Ciscoworks & Marley as central

tools (Lanhisto, GTI, etc.)


Indicator Type Added

Value

Tool (strategic choice) Features

Profiling High Opnet Application optimisationFlow High Crocodile

Corvil

Netscout

Accounting (software)

Accounting (hardware)

Accounting (hard & soft)

Latency High Crocodile

Corvil

Latency, Jitter (ms)

Latency, Jitter (s)

Advanced Fault Medium Netscout

Corvil

Niksun

Packet analysis (always-on)

TCP Statistics

Packet analysis (event)

TCP Statistics

Packet analysis (always-on)

TCP Statistics

Capacity Planning Medium Cacti

Netscout

Crocodile

Bandwidth, CPU, Memory,

Errors (event)

Bandwidth, CPU, Memory,

Errors (event)

Bandwidth, QoS, CPU

Configuration Low Ciscoworks

Scripts

Backup & archive

Backup

Fault Low NSM

HPOV

Scripts

SNMP Traps

Syslog

Availability

SNMP Traps

Syslog

Availability

Routes, Errors, Topology

Inventory Low Ciscoworks

Marley

IPSubnet

Technical inventory

Asset, Link & Host inventory

Subnet inventory

Authentication Low CiscoSecure ACS Tacacs+ authentication

Billing Medium Crocodile

Marley

Telecom cost reallocation

Network cost reallocation


7/10

INTERNAL

DOCUMENT

7

RCSG Inventory


Indicator Type AddedValue

Tool (strategic choice) Features

Profiling

Flow Medium Netscout Accounting (soft)

Latency Low Cacti (IP-SLA) Latency, Jitter (ms)

Advanced Fault Medium Netprobe Packet analysis (event)

Capacity Planning Medium Oscar (Cacti) Bandwidth, CPU, Memory, Errors

Configuration Low Scripts

ESM

Backup for Cisco

Backup for Nortel

Fault Low HPOV

Netcool

Scripts

Linux server

SNMP Traps

Availability

SNMP Traps

Availability

TFTP, Syslog, NTP

Inventory Low OVDI

Elite

Excel

Scripts

OGS

Host inventory

Link inventory

Subnet inventory

Asset inventory

Service inventory

Authentication Low GuardsCiscoSecure ACS

Radius authenticationTacacs+ authentication

Billing Medium OVDI

SICOM

Network cost reallocation

Telecom cost reallocation

HPOV obsolete migrating to Netcool

Oscar is internally developed for

capacity planning (eq Crocodile)

ESM solution needs to be updated

Packet captures are

on-demand

software-based


8/10

INTERNAL

DOCUMENT

8

DC + BHFM Inventory


Indicator Type Added

Value

Tool (strategic choice)Features

Profiling

Flow

Latency Low Dashboard BMC Latency (ms)

Advanced Fault High Infovista (5view)

Acterna + Clearsight


TCP Statistics


TCP Statistics

Capacity Planning High Dashboard BMC Bandwidth, CPU, Memory, Errors

Configuration Low Scripts

ESM

Backup for Cisco

Backup for Cisco

Fault Low Netcool

Service Pilot

Dashboard BMC

Linux server

SNMP Traps

Availability

SNMP Traps

Availability

Bandwidth, CPU, Memory, Errors

TFTP, Syslog, NTP

Inventory Low MS Access

Elite

Excel

Asset, Host and Service inventory

Link inventory

Subnet inventoryAuthentication Low CiscoSecure ACS Tacacs+ authentication

Billing

CITS specific requirements for

capacity planning

All server interfaces monitored

All devices monitored for CPU,

memory, errors, etc.

Netcool solution deployed in 2008

Dashboard BMC is EoS and probes

are undersized

No permanent capture


9/10

INTERNAL

DOCUMENT

9

Summary


Type Subtype SGCIB RCSG CITS Proposed Target

Profiling H Opnet Opnet

Flow H Netscout M Netscout NetscoutLatency Micro (s)

Macro (ms)

H

L

Corvil

IPSLA L IPSLA L IPSLA

Corvil

IPSLA

Advanced Fault M Netscout M Undefined H Undefined Netscout

Capacity Planning M Undefined M Undefined M Undefined Q1 2010

Configuration Cisco

Nortel

L Ciscoworks L

L

Undefined

ESM

L

L

Undefined

ESM

Ciscoworks

ESM

Fault L NSM L Netcool L Netcool Q2 2010

Inventory Telecom

Hardware

Host

Service

L

L

L

L

Marley (GTI)

Marley (BOB)

Marley (LH)

Marley (GTI)

L

L

L

L

Elite

Undefined

OVDI

OGS

L

L

L

Elite

Undefined

Undefined

Out-of-scope

Marley (BOB)

Marley (LH)

Out-of-scopeAuthentication L CiscoSecure L CiscoSecure L CiscoSecure CiscoSecure

Billing Network

Telecom

M

M

Marley

Crocodile

M

M

OVDI

SICOM

M

M

Undefined

Undefined

Out-of-scope

Out-of-scope

Low : important for network, transparent to client

Medium : partially visible to the client (on-event)High : visible & critical to client-GTS relation

Next steps

Validate revised targets (APT Board)

Define road-map for rationalization projects


10/10

INTERNAL

DOCUMENT

10

Need validation on

Netscout is the strategic choice for Advanced Fault Management

Present on SGCIB network worldwide (Paris, London, Amer) Probes interact with Netscout Performance Manager

Already purchased on both ex-ITS and ex-TLN perimeters

Netscout purchased Network General (Infinistream) in Sep 2007

Raising their expertise in network analysis to a new level

Capacity Planning category

Service Pilot has been discarded as strategic partner

Solution is not group scalable

Young and small enterprise (12 employees)

No direct worldwide presence


Documents

Network Data Tools - Gap Analysis_20091117