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8/14/2019 NetSure(tm) Hardware Maintenance Overview 2009
1/2
Tex-Link would not be here
today operating on such a stable
networking platform if it were no
for NHR. Theyve become a truste
ally whose honesty, reliability
and responsiveness make them
stand out.
Pete Templin, CCNP/CCDP/CCIPManager, Packet Networks
Tex-Link Communications Inc.
NetSureTM Delivers Where Manufacturer
Maintenance Falls ShortWith NHRs NetSure maintenance program, IT professionals have the ability to selectthe level of support that makes technical and financial sense for core services, access
and distribution layers, as well as remote offices or any other network components.
Ballooning maintenance costs, inflexible contracts and hardware upgrades forced
by end-of-support on previous generation equipment strain networking budgets
worldwide. NetSure gives network professionals more options to protect their
networks even end-of-life equipment at a fraction of manufacturer maintenance
costs.
NetSure combines 24x7 technical support with advanced, next-day hardware
replacement for complete network protection. Companies can save as much as
90 percent on hardware maintenance without compromising rapid response,
personalized customer service and technical proficiency.
NetSureTM Advantages
Technical support 24x7x365 by phone, email and IM
Next-day advanced replacement of failed equipment*
Cisco-certified technicians with hands-on network experience
Responsive service and rapid resolution methodology
One support resource for multi-manufacturer network environments
Support for current and previous generation and end-of-life hardware
Flexible contracts offer substantial savings over manufacturer maintenance
NetSureTM
T h e Wo rl d s M o s t T ru s t e d S o u rc e
A F F O R D A B L E , E X P E R T H A R D W A R E M A I N T E N A N C E & S U P P O R T
* Carrier and delivery limitations may apply to some locations.
8/14/2019 NetSure(tm) Hardware Maintenance Overview 2009
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NetSureTMcontinued
T h e Wo rl d s M o s t T ru s t e d S o u rc e
Extend End-of-LifeManufacturers announce end-of-life on equipment with increasing frequency leaving
companies facing end-of-support on trusted infrastructure that will still meet requirements
for several years. With critical infrastructure standardized on a stable platform, these forced
upgrades are not only a large, unplanned expense but also a frustrating, unnecessary
risk. NetSure provides full support for previous generation and end-of-life equipment, so
network professionals can protect the established network and maintain control of their
organizations technology roadmap.
Protect Your EdgeThe high cost of maintenance forces many organizations to focus their resources on the core,
leaving edge routers and remote offices vulnerable. NetSures affordable pricing structure
allows companies to protect core, distribution and access layers - leaving nothing to chance.
One Call for Comprehensive Network
Technical SupportNetSure is a comprehensive maintenance program that covers a range of network
equipment from leading manufacturers including Cisco, Juniper, Extreme and Foundry. Even
equipment not purchased from NHR is eligible for NetSure coverage with no expensive
certification fees. With NetSure, you have one, reliable support resource for all your routers,
switches, access servers, security hardware, wireless devices, IP telephony and optical
hardware.
From pre-sales consultation to 24/7 technical support, NHRs technical support team
holds a variety of certifications including CCNA, CCNP and CCIE credentials. NHRs support
professionals also have the hands-on experience to quickly troubleshoot real world
network problems and help customers avoid common pitfalls.
Talk to NHR About Network ServicesAsk your NHR account manager about adding NetSure coverage to your equipment, or
contact NHR at 800.451.3407, or email your request to [email protected].
NORTH AMERICAN
CORPORATE HEADQUARTERS
26 Castilian Drive, Suite ASanta Barbara, CA 93117
Tel 1.805.964.9975Toll Free 1.800.451.3407Fax 1.805.964.9405
EUROPEAN CORPORATE
HEADQUARTERS
Merchants Court - Amsterdam
Singaporestraat 661175 RA LijndenThe Netherlands
Tel +31 (0) 20 449 6910
Toll Free from UK, Germany &France 00800 6565 6464Fax +31 (0) 20 449 6923
ASIA-PACIFIC CORPORATE
HEADQUARTERS
15A Changi Business Park Central 1#01-03 EightriumSingapore 486035
Tel +65 6411 7388Fax +65 6411 7399
2008, Network Hardware Resale
Network Hardware Resale and the Network Hardware Resale
logo are registered trademarks of Network Hardware Resale
LLC. NetSure and NHR are trademarks of Network Hardware
Resale and/or its affiliates. All other company and product
names are trademarks of their respective owners.