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Erik Helms GM, Global Channel & Business Development Erik
has more than 10 years of experience in the enterprise mobility and
security industry. He joined NetMotion in 2001 and has been
instrumental in the adoption of NetMotion’s software throughout
North America and around the world.
Today’s speakers:
John Bailey Director of Field Engineering John has 20 years
experience in the networking and security industry, including
working with VPN technologies since 1997. He joined NetMotion
Wireless over five years ago leading the field engineering
organization.
NetMotion PartnerConnect Webinar – New Product Launch Transform
the way IT monitors, identifies and resolves network connectivity
issues
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Agenda
Introduction
Market Opportunity
New Product Update
Next steps
Q&A
2
For questions use the Question Control Panel
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3
NetMotion Wireless
Company
15 years experience. Exclusive mobile focus. Award-winning
products.
User-Friendly. IT-Adored
1M+ users. 97% customer satisfaction & renewals.
Highly differentiated.
Compatibility
100% compatibility with all networks & applications. New
diagnostic and alerting features complement third-party VPN
solutions.
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Market opportunity for connectivity
4
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How do you troubleshoot connectivity issues?
“I can’t connect!”
“The application stopped working!”
“The network is down!”
“I am unable to do my job!”
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Introducing NetMotion Diagnostics
Pinpointing the cause is challenging.
Device Adaptor
Network Connection
Internet VPN Connection
Internal Network
Application Server
Firewall
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Introducing NetMotion Diagnostics
7
Device Adaptor
Network Connection
Internet VPN Connection
Internal Network
Application Server
Firewall
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NetMotion Diagnostics overview
Devices
Network adapter status (Cellular, WLAN, Ethernet)
Local Network (Routing table, gateway)
GPS (optional)
Mobility connection
Internet/Intranet
Internet (DNS, speed, firewalls, etc.)
Captive Portal interference (Hotspots)
Mobility server pool
Designed for Windows, Android and iOS
Tests end-to-end connectivity: device, network, corporate
servers and resources
Integrates with NetMotion Mobility or 3rd party VPNs Integrates
with NetMotion Mobility or 3rd party VPNs
Customized tests
Corporate Resources
HTTP/HTTPS
Name Resolution
Ping (latency)
TCP Connect
Trace route
Web Resource
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NetMotion Diagnostics reporting
Client reports
Directory of last 30 days data
Optional memo to tag specific issues or instances
One-touch button / scriptable launch
Server reports
Custom test configuration
Quick access to probable root cause and failure on client
device(s)
Simple summaries expandable to provide data details
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NetMotion Diagnostics console
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NetMotion Diagnostics alerting
Automatic notification of important events
Shifts from reactive to proactive
Alerts on adapter inactivity, usage, diagnostics, system health,
thresholds and more
Actionable information, without always requiring console
access
Links within alerts connect to Locality console
Alert history available for inspection or auditing
Define notification methods, recipients, frequency, and custom
text
Alerts via email (SMTP) and/or text (SMS) on any device
Configure alerts to issue immediately, hourly, periodic,
etc.
Alert history available for up to 30 days with type, name,
recipients, etc.
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Issuing alerts & messaging – email & text
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13
Use case for NetMotion Diagnostics
Mobile Operators Device Manufacturers Corporate Helpdesk
Application Providers Service Providers Mobile Workers
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NetMotion Diagnostics launch
Major public launch: January 15
Press release & media/analyst outreach
Product collateral on NetMotion website
SKU/price sheets
Pricing promotion (Jan 15th - Mar 31st)
Schedule customer meetings & demos
[email protected]
Customer webinar invitation
Tuesday, January 27
mailto:[email protected]
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Q&A
Slide Number 1Agenda NetMotion WirelessMarket opportunity for
connectivityHow do you troubleshoot connectivity issues?Introducing
NetMotion DiagnosticsIntroducing NetMotion DiagnosticsNetMotion
Diagnostics overview NetMotion Diagnostics reportingNetMotion
Diagnostics consoleNetMotion Diagnostics alertingIssuing alerts
& messaging – email & textUse case for NetMotion
DiagnosticsNetMotion Diagnostics launchSlide Number 15
