(Netiquette)

We expect other drivers to observe the rules of the road.

The same is true as we travel through cyberspace.

Netiquette - network etiquette or Internet etiquette

We interact more and more with the written word all the time

Without immediate feedback from the reader, it’s easy to be misunderstood

Email is still a ____________________________________________

Think twice about whether or not the content of your email is appropriate for virtual correspondence - once you hit Send, anyone might be able to read it

Respond to emails within the same time span you would a phone call

Use a ___________________________________________

Be cautious about ____________________________________________

Should be

Should give your reader an of the email

Should be appropriate, because anyone can look at the subject, even if the recipient chooses not to open the message ◦ For example: Confidential: Sale numbers for

October

When changing the subject,

Respond in the same time frame you would respond with a phone call

Be conscious of responding to the sender or Reply to all ◦ Do not

Be

Don’t expect an immediate response

Write in a

When I complete the assignment versus If I complete the assignment

Avoid using negative words ◦ Words that begin with “un, non, or ex” or end with

“less”

Use smiles , winks ;-) and other graphical symbols only

Use contractions to add a friendly tone

Use and

Check your

Use proper structure and layout

Be efficient ◦ Emails that get to the point are much more effective

Address all the questions or concerns to avoid delays

Read the email before

Plz Don’t Abbrvt.

Try to keep the email

Use sarcasm or rude jokes

Respond if you are

Take some time to cool off and consider appropriate response.

Attach unnecessary files

Use

Leave out the message thread

Use long

Leave irrelevant information

When you are sending attachments, include in the email the

◦ Attached: “Project3Proposal.doc” with my proposal.

Consider sending files in rich text format (rtf) or portable document format (pdf) to ensure compatibility

Attachments often

Ensure a quote or tagline is

What does your email address say

Should be __________________________to the audience ◦ Consider a second address for professional use

Consider your

Don’t

Replying confirms

E-mail is considered ____________________and can be retrieved, examined, and

Never put in an e-mail message anything that you wouldn't

Remember that e-mail can be ______________, so unintended audiences may see what you've written.

You might also inadvertently send something to the wrong party, so always keep the content