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NEPTUNE™ ProcessorDaily Checks Guide
TM
PROGRAM RESOURCES
10
11
12
8
Top View
1. Sound Processor
2. Processor LED
3. On/Off Button
4. Auxiliary Connector
5. Battery Cover
6. Color Cover
7. Neptune Connect
8. Neptune Connect Sync Light
9. Program Switch
10. Volume Control
11. Sensitivity Control
12. Europort Connector
13. Headpiece
14. Microphone
15. Headpiece Cable
16. AAA Battery
17. Headpiece Cable Connector
18. Neptune Connect Release Latch
NeptuneTM System Parts
Neptune Processor LED and Alarms Table
TM
PROGRAM RESOURCES
Orange
Fast blinks at start-up
Solid light or slow beeps
Blinks or beeps twice every 3 seconds
0 to 4 blinks indicates the battery charge, 0 blinks = battery depleted,
4 blinks = battery fully charged
Low battery
No stimulation, change battery
RedBlinks or beeps once per second
Blinks or beeps rapidly
Solid light or continuous beep
Loss of lock with the implant
Wrong implant connected
Error condition (remove and reinsert battery)
GreenLight flickers
Solid light
Neptune and microphone are working
Empty program slot or monitor position setting
4
13
14 15
6
7
8
18
9
12
5
16
171
11 10
17
18
3
4
2
Front and Back View
To sync if Neptune is OFF:
• Attach Neptune Connect
• Set program, volume and sensitivity
• Turn on Neptune
To sync if Neptune is ON:
• Remove color cover and attach Neptune Connect
• Confirm program and sensitivity setting on the Neptune Connect
• Turn the volume all the way down by moving the dial in a counter-clockwise direction
• Sync Light will flash green once
• Return volume dial to typical use setting
1. Turn the volume all the way down by moving the dial in a counter–clockwise direction.
2. Sync Light will flash green once.
3. Return volume dial to typical use setting.
P1 P2 P3
Monitor
Volume Sensitivity
Daily Neptune System Checks
1. Visually inspect the Neptune parts. If there are any signs of damage, replace the part or inform the cochlear implant center.
After checking for any signs of damage, check that the cables are properly and fully inserted in the jack.
Inspect the cables to ensure that there are no cracks, breaks or kinks.
Remove the cables and inspect the jacks.
Next, inspect the ports. If there is any debris, clean as necessary and reattach cables or other equipment
Ensure that the microphone opening is clear of debris or moisture.
2. Check whether the battery is charged by observing the LED at switch-on. (Refer to LED and Alarms Table).
3. Ensure the Neptune Connect is synced with the processor.
4. Ensure the correct program is in use and the volume and sensitivity dials are at recipient preferred settings (default =12 o’clock).
1
Microphone
3
Sync Light
Syncing the Neptune Connect and Processor
2
On/Off Button
Processor LED
Program Switch
Sensitivity
12 o’clock
Volume
4
028-M666-02 ©2015 Advanced Bionics AG and affiliates. All rights reserved.
Advanced Bionics AGLaubisrütistrasse 28, 8712 Stäfa, SwitzerlandT: +41.58.928.78.00F: [email protected]
Advanced Bionics LLC28515 Westinghouse PlaceValencia, CA 91355, United StatesT: +1.877.829.0026T: +1.661.362.1400F: [email protected]
For information on additional AB locations, please visitAdvancedBionics.com/contact
5. Perform a listening check of the headpiece microphone by ensuring that the Neptune Connect is attached and synced to the Neptune processor, plugging headphones/earbuds into the Auxiliary Connector of the Neptune Connect, selecting the monitor position (triangle) on the program switch. Speak in a normal voice and monitor the output with the headphones/earbuds.
To listen to FM input:
• Connect the wireless receiver into the Europort and synchronize it with the FM transmitter.
• Set the program switch to the monitor (triangle) position.
• Speak into the transmitter and monitor the output with the headphones/earbuds.
• While the child is wearing the processor, observe the LED. Use the LED sequence to determine what the problem may be. Refer to the Neptune Processor LED and Alarms Table to determine what the problem is.
• Audible Alarms, if activated, provide information on system status and battery life. Use the Neptune Processor and LED and Alarms Table to determine what the problem may be.
6. If the processor LED or alarms indicate an issue, refer to the LED and Alarms Table to help resolve it.
7. Perform a live listening test with the child (for example, repeating the “Ling 6” sounds).
LING 6 SOUNDSBy Advanced Bionics
AdvancedBionics.com
76
5
AB makes it SIMPLE FOR SCHOOLS:
AB makes it Simple for Schools by providing FREE and easy downloadable
instructions and pictures to conduct The Ling Six Sound Check.
Visit AdvancedBionics.com/tfs and click on the Assessment Tools Downloads to
print The Ling Six Sound Check and The Ling Six Sounds Cards.
ADDITIONAL RESOURCES
In the US:
To speak with Advanced Bionics directly about a troubleshooting issue or if you
have other questions, please contact an AB representative at 866-844-HEAR (4327) or visit
Rest of the world:
Please contact your local AB representative or visit AdvancedBionics.com