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Neill-Wycik Owner's Manual from 2001-2002.pdf

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Neill-Wycik Owner's Manual from 2001 - 2002 showing what our place has been all these years.

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Page 1: Neill-Wycik Owner's Manual from 2001-2002.pdf
Page 2: Neill-Wycik Owner's Manual from 2001-2002.pdf

CONTENTS Mission Statement inside front cover

Words of Welcome

Once a Time ..

Principles of Co-Operation

Governance and the Board of Directors

Occupancy Agreement (aka your lease)

Rent Q&A

Unit

Committee (SAC)

NW Facilities

Staff

Community Assistants Program (CAs)

Membership Contribution Program (MCP)

Internet Access

Front Desk Services

Maintenance

The Hotel

01

02

04

05

07

08

09

10

12

13

15

17

19

20

21

23

24

25

NW Telephone System (NWTEL) 26

The Neill-Wycik Bursary 27

of Phone NO; and Services 28

Toronto Map inside back cover

MISSION STATEMENT Neill-Wycik is ...

The First Place Students Want To Live (and their greatest disappointment if

they can't get in!)

Where Members Take Pride And Ownership By Contributing To The Community

Where Staff And Members Grow

neill-wycik owner's

manual ~!

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\~1 \~ :::)k.~ /lili\t /~ 4tylL.Wi~

editor Melissa Wilkes

contributors Prepared from material supplied by members and staff of Wycik

art directorllayout Dave Belford

Thanks to everyone who

assisted in the creation of this manual and .

our apologies if we missed anyone.

Neill-Wycik Owner's Manual © 2000 Neill-Wycik Co-operative College Inc.

96 Gerrard Street East Toronto, Ontario, Canada, MSB 1 G7

Voice: 416.977.2320 Fax: 416.977.2809

email:[email protected] Web Site: www.neill-wycik.com

A Printed in Canada 0 '-.I Please Recycle this booklet.

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Welcome to Neill-Wycik! \ Newcomer to Neill-Wycik? First time away from home?

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7 ~ ?

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Returned Wycik veteran? Mature student returning to school? We are very happy you have chosen Neill­Wycik as your home. We hope you will make this place yours by getting to know the other members in \/~,! \ ~.. . ... . \ I{~ thiS bUilding, by participating In our volunteer program

/' ~ and by actively voicing your opinions in Members' ~ ~ meetings and forums.

ZL -Wi THIS IS A STUDENT CO-OPERATIVE much different than a student residence or an apartment building. We encourage you

to make your mark while you live in this community. Living co-operatively means caring about the people around you. Instead of lecturing you about the obligations of membership, we prefer to encourage you to think co-operatively. Treat others the way you wish to be treated and try to resolve situations with your fellow members by working with them for solutions. AND above all volunteer!

WHY DO WE MAKE YOU VOLUNTEER IN THIS BUILDING? Because we believe we are the springboard for your next life outside of Wycik. With regular cutbacks in social programming we all have a vested interest in helping to create that social safety net. Volunteering is a noble and right thing to do. When you leave Wycik, we hope you will leave it a better place and continue to contribute to the larger global community.

PLEASE READ YOUR OWNER'S MANUAL. Understand what your community offers you and what you can offer in return ... then take a big breath, dive in head first and get involved - life will never be the same!

WELCOME!

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Page 3: Neill-Wycik Owner's Manual from 2001-2002.pdf

In 1966, a small group of motivated Ryerson students headed up by Kathy Whalen persistently lobbied to create affordable student accom­modation. They particularly liked the idea of a Co-op as opposed to a normal school residence because it offered students control over their environment as well as low-cost housing.

In September 1967, it was decided that Ryerson was to have a high-rise co-op. In December of that year, the Canadian Union of Students sent Stan Adelman, as a field work­er, to Ryerson to help the group find money and a plan for the long project ahead. The first thing the Co-op needed was a building from which they could operate to gain some experience and raise capital. Ryerson

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offered its property at 325 CllUrch Street, a building slated for demolition, to be used as a residence. After selecting a site, the Co-op then needed a mortgage.

On Christmas Eve, 1968, a $5.4 million dollar mortgage was finally approved by the CHMC. Many problems arose, but the building finally opened and by August 15, 1970, all the spots were filled.

So who is Mr. Neill-Wycik? Well, the building was actually named after three individuals: Wycik was the last name of Aurilee and Raymond Wycik, two warm hearted individuals who ran a small cafeteria in Ryerson's Kerr Hall . Wycik College sound­ed a lot like Wycliffe College, a divinity school at the University of Toronto so Kathy then suggested adding on A.S.Neill's name. Neill was the Principal of Summerhill, one of the most successful English free schools. The group admired his work and the principle behind a 'free school'.

In December 1986, work began on the Marten's Wing (aka the McGill Wing). After several delays, the Marten's Wing was opened in January 1988.

In 1995, with much fanfare, Neill-Wycik celebrated its 25th Anniversary and September 2000 will mark our 30th Aniversary!

F.Y.I Since 1995 $4,000,000 in renovations have gone into this building! This includes: washroom and kitchen upgrades, common furniture and carpeting to all multi-units, appliance upgrades to Gerrard Wing multi units and A, B units; washroom upgrades to A and B units; new washing machines, upgrades to the Hanke Lounge, Billiards Room, Meeting Room, 23rd Floor Roofdeck, Lobby renovations, boiler retrofit, corridor painting and carpeting. Now the east wall has new windows and cladding.

For more information about the humble beginnings of our building, drop by the main office and ask to see a copy of 'THE BIGGEST HOUSE ON THE BLOCK' by George H. Jamieson.

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Page 4: Neill-Wycik Owner's Manual from 2001-2002.pdf

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We welcome you to this community called Neill-Wycik Because we are such a diverse and large mini-community, we need certain PRINCIPLES and GUIDELINES to keep our world sane and happy. Please read them and strive to be a good member of the community.

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11 OPEN AND VOLUNTARY MEMBERSHIP You must be a full-time student to be accepted into Neill-Wycik and we try to achieve a 50-50 male to female ratio. Apart from these guidelines, anyone can become a Member regardless of social, political, ethnic or religious affiliation.

2] DEMOCRATIC CONTROL Members elect the Board of Directors at Neill-Wycik. Any rent increase or major policy change must be passed at a general meeting open to all Members. If you have a criticism, or suggestion, you can express it at a board meeting, to the staff, or at a general meeting

3] APOLITICAL Neill-Wycik doesn't take sides on the political spectrum. We will not make donations to one politi­cal party nor will we become involved in political movements for change not directly related to housing. We do, however, respect any Member's activities in these areas.

4] A CO·OPERATIVE EDUCATIONAL ENVIRONMENT Neill-Wycik is not just a place to hang your hat. By bringing a group of people together from around the world, and supplying them with private and communal space, we hope to teach the art of co-operation. By offering educational facilities and seminars in current issues and by encouraging opportunities for volunteering and for working, we hope to create an environment where our Members can develop personal skills while contributing to their community.

5] NON·PROFIT We take in a certain amount of money from rents and the hotel and spend it on maintenance, salaries, mortgages, utilities and other expenses. Anything left goes into the reserves for major repairs, capital expenditures etc. There is no person or group of people who benefit if we have a surplus; we all share in our financial successes and failures.

6] COMMUNITY AND CO·OPERATION Neill-Wycik's objective is to promote and build community and relationships with surrounding communities and co-operatives locally, nationally and internationally. II

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Governance at Neill-Wycik If you thought that Wycik was just another resi­dence, you're wrong. WYCIK IS A CO-OP which means everyone who lives here has a stake and voice in all decision made affecting Neill-Wycik. This could be the colour of the lobby, how much to spend on renovations and what is acceptable behaviour. We discuss and pass by-laws that govern how we live within the building as a membership.

Board meetings Most of this is done through your Board of Directors. The Board of Directors are 12 members who volunteer their time to ensure the building is operating to the standard demanded by the membership. The board meets every 2ND AND 4TH TUESDAY OF EACH MONTH in the

The Board of Directors

Meeting Room (2nd Floor McGill Wing) at 7:00pm. All members are welcome to attend a meeting.

LET THE VOICE OF THE PEOPLE BE HEARD! The Board is elected by you at the Annual General Meeting (AGM) held every spring. If you have CONCERNS, QUESTIONS, or SUGGESTIONS we are always glad to hear them. Each Board Member has a mailbox at the front desk. If you wish to communicate with anyone on the Board, this would be the first step. After receiving your note, the Board Member will con­tact you if necessary, to discuss the matter further. If you would like to meet with the Board as a whole, leave a message for the Corporate Secretary who will contact you for the next meeting.

L to R: Aaron Wolski - President, Brent Ross, Kevin Bailey, Anne Bock, Jacqui Beitz, Oren Grebler. Front Gordon Warren - Member Liaison Officer, Jennifer French -Vice-President,

Candi Rtzgibbons, Luke Cameron Not pictured: Stewart Churchill -Treasurer, William Jackson - Corporate Secretary

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Page 5: Neill-Wycik Owner's Manual from 2001-2002.pdf

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HE BOARD OF DIRECTORS

aron Wolski - President aron is the Big Kahuna at Wycik. It is his job to ake sure the Board runs smoothly and to chair eetings. You could describe him as tough but fair

nd he's not a shabby cook to boot.

ennifer French - Vice President ennifer is second in command on the Board and :hairs the Social Activities Committee (SAC). She lails from the Rock and is a recent graduate. She is Joking forward to starting her professional career.

illiam (Bill) Jackson - Corporate Secretary ill is the guy you contact about getting on the genda for the Board meetings. He is a long-time esident of Neill-Wycik and has been giving it his all Jr years. He also loves role-playing games.

• tewart Churchill - Treasurer ;tewart is the guy with the deep pockets. It is his )b to see that the co-op budgets its money properly nd then sticks within that budget.

iordon Warren - Member Liaison Officer MLO} iordon has lived in Wycik for many years and is the ocial conscience of the Board. He chairs the 1ember Relations Committee (MRC) and is the guy ou see if you didn't do your hours on time.

:evin Bailey - Board member evin has been on the board for about five years ow and been in charge of the weight room for even mger. He is also a "lifer" and is a strong proponent f members' rights.

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Candi Fitzgibbons - Board member Candi has been on the Board for over a year now and has served as MLO in the past. Her feisty style keeps us all on our toes in meetings and her cookies keep our bellies full too!

Brent Ross - Board member Brent is a long serving Board member and has served in most executive positions. He has been in the building for almost as long. He works as a writer in the financial world when he isn't spouting by-laws verbatim.

Luke Cameron - Board member Luke is a new Board member. He is a student and is probably the most patient member on the Board, when he isn't stealing our cookies, that is.

Oren Grebler - Board member Oren is also a fledgling Board member. He is known for his pOinted questions and fairness in weighing the issues at hand. He works in sales and marketing outside of the Boardroom.

Anne Bock - Board member Anne was recently re-appointed to the Board to fill a vacancy. She has a year's experience and ask the tough questions. She loves biking and designing clothes.

Jaqui Beitz - Board member Jaqui is also a new addition to the Board. Her smiling face brightens up the Boardroom and she often relieves tensions with a shrewd remark.

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NW By-laws, What do they mean to you ,the member?

~ FOR MINOR BY-LAW BREACHES [ ego noise complaints, incomplete work hours 1

Neill-Wycik is a mini-city of 780 PEOPLE living in one environment complete with our own community security, maintenance crew, recreational facilities,

board of directors, and our very own By-laws to ensure peace reigns throughout the building.

1] Meet with CA or Community Security Representative to resolve situation.

2] Meet or receive letter from CDC.

As a good member of Neill-Wycik, it is important for you to FAMILIARIZE YOURSELF with the policies and by-laws. Remember that the by-laws were pro­posed, argued, voted and passed by you, the Member! When you sign that Occupancy Agreement you have agreed to abide by these simple rules of courtesy and behaviour. If you want more detail, full copies of the by-laws are available in the office or you can ask your Residence Assistant.

3] Appear before the Member Relations Committee (a committee of members who live in the building and decide on sanctions). They may decide to assign you work hours, issue letters of apology, revoke your privileges to use the facilities, upgrade to another room, or attend a Board Meeting for possible eviction.

~ FOR MAJOR BY-LAW BREACHES [ ego pulling a fire alarm, drug use, theft, harassment 1

There are CONSEQUENCES if you fail to abide by the by-laws, but we sincerely hope you will never have to get familiar with them .

1] Required to meet with CDC to discuss the situation.

2] Appear before the Board where possible consequences are: community service hours, fines, non-renewal in the co-operative and/ or eviction, trespass notices.

3] For serious situations, the police may be called.

A SUMMARY OF THE MOST IMPORTANT BY-LAWS:

• Please give your two hours to the Member Contribution Program -it benefits everyone!

• Neill-Wycik promotes a drug free, responsible environment.

• Keep your P$ts clean and ~uiet and remember pets cannot live in multi-units, there's much more to this, so ask from your CA or the office.

• Attend the Annual General

• Please have fun while you live here, but remember that pranks such as tampering with fire safety equipment and alarms or throwing things out windows will affect your residency.

• Please do not let strangers into the building when you enter, try to look out for your neighbours and remember, you are responsible for the actions of your guests.

Meeting (AGM) and participate in • Please remember to pay your electing your board of directors. rent on time.

• Please treat all members, guests and staff wiItl courtesy and respect Harassment, threats and assaults or impeding on the quiet enjoyment of other members liVing environment are not tolerated.

• Please respect ttle property of' Neili-Wycik and members and report any damaUe or

vandalism. ~II ;\

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• Please keep your private bedroom and unit clean.

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Page 6: Neill-Wycik Owner's Manual from 2001-2002.pdf

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Occupancy Agreement Overview (What does that lease say anyway?) Each member signs an occupancy agreement. A copy of the occupancy agreement is available at the Front Desk or in the 22nd floor office but here are the 'HOT HIGHLIGHTS'. You should acquaint yourself with the occupancy agreement and the by-laws as these two items govern the way you must conduct yourself. Details and further information must be taken from the actual occupancy agreement.

08

2]. Members must get permission of the Co-6perative to paint or decorate unit

J] Membera must keep' their ,unit Clean and not .allow garbage to accumulate. Members must dean their unit BEFORE terminating their occupancy.

4] Members agree to pay for repair and maintenance of his/her unit and fixtures if repairs are needed because of damage caused by,\the Member, the Member's guests or friends.

JJ Membe{~ ,aQree t9 ., report al.l damage to Co~.op immediately. .

6] The Co--op has tile right to e~ter units. in C8$e of emergencies, as per Bylaws, for exterminators, room checks, malntenance repairs, alterations, decorations or to show unit.to new Members. "'",

7) Members should purchase fire/extended illSl/rance coverage to cover his/her own goods and furnishings: Neill-Wycik's coverage only covers the building and equipment of Neill-Wycik.

8] Members agree to promote principles ' of the Co­operative and to abide by its Charter, Bylaws, Rules, ~egulations, . Policies .~nd Decisions adopteq by the Board and its Committees: This includes the Member's family, visitors etc.

9llt is 'tM Mel1'lberls rOsPorlsi6i1lty to"deter'mine~~ policies relevant to" his conduct, ignorance is nota

~ufficien~,,~~cuse fqL~ breach ~t!:?>nduc~; II

I

10] Members who are in default of the occupancy agreement or his/~er duties under theC~arter;l ~.~ Sylaw$,jmay ·,have Membership terminktedlby resolution passed by the Board of Directors. The Member willreceiY~'i10 days mrticeot ii~e, :meeti~, ~! the Board at which the resolution wllfbe cooside$d:' The Member may appear to make submissions ' on their be:balf. Teuqination ,«jUoccur 'qn t~e , dft~ specified by Board of Directors in its Resofution, but the date wJII not be less than 10 days after the

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heariOQ\,further d~tattsar.ll ,\~ avaj.lab~:e on '1he ' occupancy agreement. '

11] The,~Co-opera·tive ,Is not liablefor , ~amagehq ~\\"X'" ~~'i,' /:::: :w.) .' " , .' ".;"' '' , ' "

property entrusted to employees of the Co-op or loss of any property by theft or otherwise. The Co­operativeis not liable for injury or damage to persf)flS or property resulting from any substance which "lay leak from the bUilding.

12] The Co-operative is governed by the Co.;op Corporations Act, NOT the landlord and Tenant Act:~·

13) . The waiver form within the agreement absolves Neill-Wycik of any responsibility while Members use any of the SAC faciliti.es or co"1mon area$ or attell(j. any events.

What every good member needs to know about housing & rent

II

Q] AM I A TERM PAYER?

A] If you have been assigned a multi-unit (four or more people in the unit), you MUST pay by the four month term (ie. September to

December; January to March and April would be your last month which is kept on account).

Q] HOW DO I GO ABOUT GEmNG MONTHLY PAYMENT STAniS?

A] Only Members who can prove they have at least 20 hours of regular employment per week, or Members whose parents' pay the Co-op directly can usually be granted monthly status. You must complete a request form in the office and get

approval.

Q] WHAT DO I NEED TO KNOW IF I WISH TO PAY MONTHLY?

A] If you are in an A, B, or K unit, OR have been given approval as a monthly payer by our Bookkeeper, then you MUST submit postdated cheques on the first day you sign your lease. Cheques are cashed promptly on the 1 st of every month.

Q] WHAT IF THERE IS A DELAY IN GEmNG MY OSAP? A] You must immediately contact our Bookkeeper and bring a copy of your 'Student Information Document' in order to get an extension. There is no extension for your first month or

maintenance deposit, this must be received before you can move into the building. If you do not get your aSAP the follow­ing month, you must notify the Bookkeeper and pay on a monthly basis until your aSAP is received.

Q] WHAT IF I CAN'T PAY BY THE ARST OF EVERY MONTH?

A] REMEMBER that if you are having financial difficulty, it is your responsibility to ask the Bookkeeper for an extension (NOTE: Extensions are only granted occasionally) before the 1 st of every month, otherwise you will be in arrears. If a cheque has been cashed and it comes back NSF (not suffi­cient funds), you will have to pay the $25.00 administration fee and your monthly status may be revoked.

Q] WHAT HAPPENS WHEN I AM IN ARREARS?

A] A number of things will happen, there are a number of successive penalties for each time you are late (outlined below). You may have to appear before the Board of Directors for eviction, and your outstanding account may go to Collections, which means that you will not be able to obtain loans, get a credit card or pass future credit checks. It is very serious, so PLEASE make sure you fulfill your obligations to the Co-op on time.

LATE RENT PAYMENT - ARREARS PENALTIES FOR MEMBERS IN ...

.. MULTI·UNITS

• 1st late payment - $25.00 late fee.

• 2nd late payment - $25.00 late fee and pay that month must be paid by certified cheque.

• 3rd late payment - $25.00 late fee and make all future payments must be paid by certified cheque.

- 4th late payment - $25.00 late fee and the balance of the term is due immediately by certified cheque and the member will lose their monthly payment status (if applicable).

- 5th late payment - the member will automatically be served with a Schedule F; notice to appear before the Board of Directors for possible eviction.

.. IN A, B OR K UNITS AND FOR ALL MEMBERS IN THE SUMMER

• 1st late payment - $25.00 late fee.

- 2nd late payment - $25.00 late fee and pay that month must be paid by certified cheque.

• 3rd late payment - $25.00 late fee and make all future payments must be paid by certified cheque.

-4th late payment - $25.00 late fee and continue to make all future payments by certified cheque.

• 5th late payment - the member will automatically be served with a Schedule F; notice to appear before the Board of Directors for possible eviction housing and rent.

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Page 7: Neill-Wycik Owner's Manual from 2001-2002.pdf

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S Unit 2 Bedroom Gerrard Wing Unit [ unfurnished - 72 available]

BEDROOM BE DROOM

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A. Unit 1 Bedroom Gerrard Wing Apartment

[ unfurnished - 40 available]

10

Two-Person Units and Apartments

HOW DO I APPLY FOR A '8' UNIT? These units do become available occasionally. If one comes up, the Housing Coordinator will post them on the Laundry Room door on the 22nd floor and down in the lobby by the elevators. Because there are only two people in a B unit, the person who is remaining in the other half is allowed to interview people for their next potential roommate. The Housing Coordinator will give you the phone number and details on how to set this up with that person. REMEMBER, only mem­bers in good standing are allowed to move to another unit in the building.

HOW DO I APPLY FOR AN APARTMENT 'A' UNIT OR BACHELOR 'K' UNIT? Put your name on the waiting list. These do not come up that often and are allocated based on first come, first served, AND couples in the building get priority. The wait list is in the office upstairs. AGAIN, only members in good standing are allowed to apply for these units.

KUnit McGill Wing Bachelor Apartment

[ unfurnished - 8 available]

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Multi-Units BluePrints Pictured on these two pages are layouts of the many different Unit styles in Neill-Wycik. If you are interested in moving from your present unit, drop by the office and speak with the Housing Co-ordinator. The availability of each Unit varies from month to month.

C/DUni' 5 or 6 person McGill Wing

[ furnished]

IE Unit 5 or 6 person Gerrard Wing

[ furnished]

HI" Unit 5 or 6 person McGill Wing

[ furnished]

Page 8: Neill-Wycik Owner's Manual from 2001-2002.pdf

WELCOME TO SAC! .. SAC is a committee of the Board of Directors.

l Our purpose is to ensure YOU, the member, : have FUN while living here at Wycik. We have

. '.' \ a new logo that will be used for all memos and \j \ correspondence on our behalf to all of you.

FACILITY FUNDS Every month $6.00 of your rent creates our annual budget of $47,000 TO FUND facilities, events and clubs & committees around the building. There are educational and social events. Get the most of your $6.00 - GET INVOLVED!

SAC MEETINGS SAC holds meetings EVERY 1 ST AND 3RD MONDAY OF EACH MONTH and posts agendas on the bulletin boards by the elevators on your floor. If you wish to get on the agenda, leave a note at the front desk for the 'SAC Administrator' and he/she will contact you or talk to your RA. SAC has many great ways for you to get your MCP hours!

HOW YOU CAN HELP! SAC ALWAYS NEEDS PEOPLE TO HELP. You may help by jOining the Events Committee to plan building wide activities, or to assist in the managing of a Facility, or running new or existing Clubs or Committees. ~ you have an idea for an event, a club, and/or a new facility, bring a Funding Proposal or Club Application to SAC at a regularly scheduled meeting (remember to ask to be put on the agenda). These forms are available through the Front Desk. To assist SAC drop a note in our mail box at the Front desk or phone the SAC extension #6006 and leave your name, unit # and phone number.

12

THE SAC COMMITTEE Cory Swick [ Administrator ] Cory has served on the Board as well as helped out at social events and with the management of the Steamer . The Administrator is responsible for taking minutes at the meetings, posting the agenda & managing the finances of the committee.

Jennifer French [Chair] The Chair's position is filled by the Vice-President of the Board. Jennifer is responsible for chairing all SAC meetings, ensuring the policies and procedures are followed and is the liaison to the Board.

SAC and its Facilities

Wycik has some GREAT facilities, and members are

welcome to use all of them! BUT before you do, you

MUST get a NW photo 10 Card and sign your lease.

The lease includes a general waiver form for using the

facilities. You can obtain your photo 10 when you

move into the building. On September 1 st and 2nd

photo 10 will be taken place in the NW Cafeteria. If

you miss these dates, you can always come up to the office between 9am-5pm Monday to Friday to get one.

WEIGHT ROOM -2ND FLOOR MCGILL WING [ b ] WOODSHOP -BASEMENT LEVEL [ b ][ 0 ]

Fully equipped with universal gym, free weights, life- Tools and equipment to build anything your cycles, stairclimber and exercise mats and a new imagination desires. Remember to clean up after Bliptical cross trainer. yourself.

GAMESISPORTS EQUIPMENT [ fbJ ] BASKETBAU.[ fbJ ]

Sign out a number of different board games through Available from 10 a.m. to 10 p.m. Members must the front desk. You can also get baseball gear, volley- sign out at the front desk. Check with the facility balls, basketballs, tennis and badminton racquets. manager if you have any questions.

BILLIARDS ROOM [ fbJ ] STEAMER ROOM AND AN EQUIPMENT [ b ][ 0 ] Located on the basement level, the Steamer Room is

Sign out this popular facility at the front ~esk and available for parties and functions for members. It is catch up with your pool and table soccer skIlls. It has equipped with a cassette/cd stereo system, a video it's own darts and stereo. projection TV screen, a VCR and lighting system.

PHOTO SHOP - BASEMENT LEVEL [ b ] [ 0 ] MEETING ROOM _ 2ND R.OOR MCGill WING [ b J Equipped for processing black and white film. Aim Meeting tables, chairs, erasable board, used processing room, photo mount machine and Jobo for studying and committee meetings. processor. Please supply your own film & chemicals.

SEWING ROOM· 2ND A.OOR MCGILl WING [ b ][ 0 J

Industrial sewing machines, a judy, serger and iron.

lYNCH CARTS [ fbJ J

LEGEND [ b J Facility needs to be signed out at the front desk.

[ 0] Facility requires special orientation. The facility Members may use this for their common areas or for managers post orientation dates and times through holding a movie night in a lounge. There is a new TV the building or call SAC's extension #6006 request-for members. Three hour time limit . ing an orientation.

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Page 9: Neill-Wycik Owner's Manual from 2001-2002.pdf

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COMMON NON-SAC FACILITIES

~',THE FOLLOWING FACILITIES ARE 'OPEN AREAS' AVAILAB.lEiTOEV.ERYONE!

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PUBLIC PHONES 22nd floors and Lobby Levels.

pop MACHINES You'll find severaJ vending machines throughout the building: the Cafeteria, 2nd floor, 4th, 5th, 9th, 15th, 18th. 20th floors and Hanke LOUnge.

SAUNA l.ocated in the basement, the Sauna is equipped with a change room and two showers. Hours are posted on the door. Door code is 15-4.

TV LOUNGE Just off from the 22nd floor laundry room. Pay-"N comfortable COUCheS.

HANKE LOUNGE Located on the 22nd floor, the Hanke is furnished with comfortable couches for casual conversation, features air-conditioning, and not to mention, has an excellent view of Lake Ontario. Door code is 1-2-5.

ROOFDECKS R.pofdecks are located on the 4th, 5th and 23rd ' ffpor; CloSed at midnight:

PHOTOCOPIER l.ocated in the Gafeteria. Only 5¢ per copy ..

COMPUTER LAB - 22ND R.OOR [Jt;u][ 0 ] The Lab is located on the 22nd Floor, acc~ throtJQh the Hanke lounge. Six computers and El printer. Facill!Y of the Board.

BARBEQUES Located on the 5th and 23rd floor roofdecks. Gaspowered.

LAUNDRY ROOMS Located on the 4th floor McGill Wing and the 22Rd floor. Door code is 1-2-5.

LEGEND [ Jt;u ] Facility needs to be signed out at the front desk.

I 01 Facility requires specialorientatioO. The facil~ managers post orientation dates andtimes.!hfough the. ~U!!di~ or~" SAC's exte,,~ioI1 . ' lngan OrIentation.

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OUR TEAM!

Michelle Walker [Hotel Manager] Michelle is the youngest of hotel managers

in Toronto but is a formidable competitor in the industry. It is not every hotel that is given the distinction of being branded

"The Best Hotel Value in Toronto" , by Fodor's Hotel Guide. During the summer she

runs a crackerjack hotel and during the school year, she is busy drumming up new business, working on new marketing initiatives and planning for the next year.

Shawna Smail [Hotel Sales Manager] Shawna has supervised the hotel cafe team

and is in her second year of selling Neill­Wycik's empty rooms by schmoozing at tradeshows and dining with tour

operators!

Colleen Durland [Housing Co-ordinator] Colleen is the magician of the office who

rents the co-op's rooms, maintains waiting lists and handles all housing inquiries. If you want the straight goods

on any aspect of housing, re-applying, transferring, etc, talk to Colleen. It's also nice to

just drop by Colleen's office to get an extra dose of oxygen from her tropical greenhouse!

Peter Allen [General Manager] With a great sense of humor and fairness,

Peter leads and inspires the staff.

Lorraine Bernard [Bookkeeper] Lorraine keeps track of our member

accounts, programs the phones and maintains the parking list.

lurker Guney [Accountant] A veteran to the building, Turker looks after

all of the Co-op's financial matters. You will find him pouring over numbers and statistics to ensure Wycik's financial

health. He's a pretty cool guy and can play one mean game of pool!

Lindsay Moir [Housing Assistant! Office Support]

Lindsay assists Colleen with all housing inquiries and is the first welcoming face

to the office upstairs.

David Holmes [Part-Time Accounts Payable Clerk]

David makes sure our suppliers are paid and in the summer, he pays the bills for the hotel as well.

Larry Louisy [Systems & Security Manager] Larry was with U of T, has extensive

computer training and is our "S" man, "Security & Systems"

Melissa Wilkes [Community Development Coordinator]

Truly a co-op guru, she has all the connections to get things done. She also

has a background in accounting.

15

Page 10: Neill-Wycik Owner's Manual from 2001-2002.pdf

FULL-TIME MAINTENANCE STAFF

Larry Wall [ Maintenance Worker] The man with the "HOG" - Larry is a die­

hard biker and maintenance man. A Mr. Fix-It, he specializes in keys, locks and electrical repairs. A true veteran of

Wycik, Larry has been with us for over ten years. (He also has the nicest hair).

Vladimir Badanjak [ PaintlPlasterlTiling Specialist]

If you ever wonder who is frantically painting your unit, Vlado is the man. He is in charge of all of the painting,

plastering, tiling and anything else that needs to be done. He can paint a room in

less time than it takes the average member to clean it - a real whirlwind!

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16

Chris Alivantov [ Maintenance Supervisor] Chris oversees the janitorial requirements of

the building and oversees the work hours for members who wish to participate in the volunteer program through

maintenance tasks. He also assigns penalty hours to those who may breach a by­

law and can always find a job which fits the breach! Chris has also got a way with our international students and can speak several languages including: French, Spanish, Bulgarian, Macedonian, AND Italian!

Rick Bonner [ Plumber] If your toilet is overflowing, or another

plumbing concern arises, Rick is always willing to come to your rescue. Rick has a solid background in boilers and high

rise maintenance and has proven to be a valuable addition this past year to our

maintenance team. An unassuming fellow, he is the king of the "snake" and has amusing stories about items blocking our plumbing systems.

THE COMMUNITY ASSISTANTS PROGRAM

The CA (Community Assistants) Program has been revamped! We now have Community Assistants to orient new members to the building and area, sup­port members in completing their Member Contribution Program Hours (this is where you get involved!), promote co-operative principles, and provide start up and resource help to clubs and committees.

What Does My CA Do For Me? If you have questions about the building, if you wish to start a club or committee, if you are not sure what to do for your Member Contribution Program hours, if you need help in organizing a cleaning schedule for a multi-unit, then call your CAl

THIS YEAR'S CA'S We had a record number of applicants for the fall CA positions. The following members are looking forward to helping you:'

Danielle Coon (5H3) Although she lives on the 5th floor, Danielle is studying architecture and will be covering 2nd floor Gerrard wing.

Stephanie Schreiber (19C4) It's a long way from 19 to 2nd McGill but Stephanie is willing to go the distance for her members!

Colleen Gainham (3B4A) Half of the third floor duo, Colleen brings years of experience and a great sense of humor to the 3rd Gerrard wing.

THE MAIN RESPONSIBILITIES OF THE CAS ARE:

Melanie Bryant (4B5) Melanie has the right combination of experience and enthusiasm to benefit the 4th floor.

Barb Anie (5B6B) Barb's previous work as a Member Services Rep means the 5th floor will have all their questions answered!

Sarah Hollands (6B5A) Hardworking and friendly, Sarah has lived in Neill-

Danielle Vaillancourt (3B4B) Wycik for five years. Watch for her groovy posters Danielle is the other half of the third floor CA team. on the 6th floor. Members in the McGill wing can look forward to her help in either of our official languages.

11

Page 11: Neill-Wycik Owner's Manual from 2001-2002.pdf

THIS YEAR'S CA'S (continued)

Hilda Pereira (2101) Although Hilda lives far away, her 7th floor members will find they are a top priority!

Melissa Brant (8B5A) This is Melissa's second term as a CA. 8th floor members can expect another year of excellent assistance.

Paula Drouillard (1105) Paula is a fashion design student at Rye and will be responsible for the 9th floor.

Tina Baltare (10B4A) An E.C.E. student Tina has spent the summer working with children at Central Neighbourhood House. She will be assisting the 10th floor.

Heather Lush (11 E5) Heather is famous for her creative reminder notices. If you haven't seen one, that's a good sign; you're a member in good standing on the 11th floor!

Joel Palmateer (12E2) Joel loves golf! Any 12th floor golf enthusiasts will have something in common with their CA.

Carrie Straight (22E4) A third year nursing student, Carrie also brings a solid background in customer service to the 13th floor.

Carrie-Ann Bissonnette (17E2) Carrie-Ann has been studying Radio and Television Arts and brings a varied background of community involvement to the 14th floor.

18

Marissa Crombez (1503) Marissa spent the summer working as both a CA and front desk staff for the hotel. The 15th floor will have the benefit of her vast experience.

Ravi Sindhwani (17B5B) Always on the go and friendly, Ravi is more than happy to help the members of floor 16.

Kyle Graham (17B4A) This is Kyle's second year as a CA and prior to that he served as an RA. All this experience at the disposal of the 17th floor!

Melanie Walbridge (18B6A) Combining good business sense with community spirit, Melanie brings a wealth of skills to her role as CA for the 18th floor.

Aynslie Thompson (19B6A) Aynslie knows how to have fun and get the job done! The 19th floor has lots to look forward to.

Amber Fleming (20C3) Members on the 20th floor can expect solid information and service from Amber. This is her second year as a CA.

Dino Sossi (21 C5) Always enthusiastic and fun, Dino brings his dis­tinctive form of community building to the 21 st & 22nd floors.

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A BIT OF BACKGROUND The aim of a student-housing co-operative is to provide housing that is affordable and responsive to the particular needs of students. A co-op is afford­able because members give their time in different ways and responsive because each member has a voice in decision-making.

YOUR PART

WHAT CAN I DO TO CONTRIBUTE? As a member you can partiCipate by serving on the Board of Directors, helping the Social Activity Committee operate the facilities, assisting the Maintenance department, attending General Members' Meetings to name a few. Now, this may not sound particularly exciting but lets look at the options:

Option 1:

OR

Option 2:

You could stay in your room, do all your studying and then read a good book

You could GET OUT and meet some TERRIFIC people (after you study of course!).

No one is expecting you to spend all your free time helping out, just two hours a month (0.3% of your time!). Some of the benefits of getting involved are: connecting with other members, having fun, and contributing something significant.

THE LIST OF IDEAS INCLUDE: • Joining a club or committee or start one

yourself (talk to your CA first). Some committees from previous years; Movie, Newsletter, Reading Buddies, Social Awareness, Environment and Fundraising (for local charities).

• Outreach work; if you are aware of an organization that needs volunteers, talk to your CAl We have provided baked goods to a local women's shelter and sandwiches for the Salvation Army.

• Run for the Board of Directors! We have elections at the Annual General Members' Meeting. You can nominate yourself or have someone do it for you. It is the quickest way to immerse your­self in Wycik culture.

• Organize an event for your floor or the whole building! SAC can be approached to finance good ideas.

• PartiCipate in fundraising and blood dri­ves.

• Attend Board forums, work on a policy taskforce or respond to surveys to help with co-op governance.

• Ask about maintenance tasks and cleaning at the front desk.

• Help out with managing SAC facilities.

HOW DO I GET INVOLVED? Your CA will contact you monthly to find out what your interests are.

WHO KEEPS TRACK OF WHAT I DO? Your CA will enter the hours you have completed in the Neill Wycik database.

19

Page 12: Neill-Wycik Owner's Manual from 2001-2002.pdf

20

NW COMMUNITY SECURITY Neill-Wycik's Community Security con­

sists of approximately ten Community Security Representatives (CSRs) and Member Service Representatives

(MSRs). The CSRs and MSRs are extensively trained Wycik members who

provide front desk and security services including administering first aide and handling emergency situations. Because the MSRs are at the front desk from 7:00am to 7:00pm their focus is more on front desk services and handling business calls with the CSRs focusing more on building safety during evening shifts when incidents tend to hap­pen.

The team is COMMUNITY MINDED in its approach and they try to build close ties with the members to monitor the building for potential safety or security problems. When the CSRlMSR approaches you with any requests or questions, they are trying to ensure that the rights of all members are being observed, so please assist them in every way possible.

ACCESSIBILITY Security is accessible 24 HOURS A DAY at 977 -2322, or if you have a Neill-Wycik phone, just press the "Security" button. If you have an emer­gency, a complaint, or a question, call anytime and the person on-duty will be happy to assist you.

NOTE: FOR LIFE-THREATENING SITUATIONS, PLEASE CALL 9-911 FIRST.

11.P.S If you have noticed an incident and don't wish to be identified, call TIPS extension 8477 to report any­thing unusual. We will follow up.

SURVEILLANCE Our staff monitor all entrances, parking lot and roofdeck areas through Closed Circuit lV. They also monitor the elevators, respond to fire alarms, noise, harassment, vandalism and other security issues. NOTE: Please read this manual for a brief review of the by-laws as they will be enforcing them.

REMEMBER ... We are VERY lucky to have so many great members who never cause any prob'lems, but there are always a few who decide to push the limits. REMEMBER, ignorance is not an excuse in the building, educate yourself, talk to your Community Assistant and if you didn't get to an orientation session on the by-laws, get a copy of them from your Community Assistant.

21

Page 13: Neill-Wycik Owner's Manual from 2001-2002.pdf

A FEW REMAINDERS ABOUT SECURITY IN THE BUILDING:

ENTERING THE BUILDING

During the school year, the ENTRANCE ~ DOORS ARE LOCKED, please use your

"'-! ~ key and don't let anyone in who isn't a member. The front desk staff on duty

will always ask you for your ID to make sure they know who you are. All Guests must sign in at the front desk.

LOCKOUTS

If you LOCK YOURSELF OUT of your unit there is a charge of $5.00 that must be paid immediately. If you LOSE YOUR KEY and are in a multi-unit you will be asked to pay for the charge to replace all locks in the multi-unit. This could cost up to $100.00.

HERE ARE SOME OF YOUR CSRS:

GUESTS

You are RESPONSIBLE FOR YOUR GUESTS, so make sure you know who you are letting into your unit, especially if you share a multi-unit. You have the right to make a complaint if your unitmate is allow­ing a friend to stay overnight in your unit without your permission and NO GUEST may stay more than 10 aggregate nights in a multi-unit.

NOISE/PARTYING

Members have THE RIGHT TO QUIET enjoyment of their environment. If a member complains of exces­sive noise, security will come up to address the issue with you. Your co-operation is much appreciated.

[THE MSRS LINE-UP WILL BE ANNOUNCED IN THE FALL] mral~.'.[tI\ii,\"IiI1i~Wlq

22

Josh Cannon Security Supervisor'

Not pictured: Rich Wilson, Alex Klensch

Adam Becker Megan Tallon

Akhtar Islam Ryan Turnbull

WHAT CAN YOU GET AT THE FRONT DESK?

23

Page 14: Neill-Wycik Owner's Manual from 2001-2002.pdf

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WE HAVE ADOPTED YOUR PARENT'S RULES:

• CLEAN YOUR ROOM • IF YOU MAKE A MESS, CLEAN IT UP!

• , That's the jist of what you have to remember while you live here.

- ~ If you live in a shared unit, you have to EQUALLY SHARE the responsibility of keeping your unit

clean and damage free. If you fail to do so, we have to charge you, which we really don't like to do. There are two annual inspections performed every term in the multi-units to make sure you are keeping your unit clean.

WARNING! The average cost to clean a unit is $325.00 by a contract cleaning company and we have charged members in the past. This is shared EQUALLY amongst all members, unless you report in writing to your Community Assistant that your unitmates refuse to share the cleaning.

NEED SUPPLIES? WE ENCOURAGE a clean building so we supply everything you need! You can get garbage bags, cleansers, lightbulbs, rubber gloves, vacuums and putty at the front desk. What could be easier?

MOVE-IN INSPECTION FORM As a member, you are responsible for filling in your MOVE-IN INSPECTION FORM. Please complete it within 15 days after move-in. This form may be your only recourse in any damage deposit dispute. Hand it into the front desk.

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Upon move-out, you will also be required to fill in a MOVE-OUT INSPECTION FORM. Once the form is filled out, please hand it into the front desk . Maintenance will arrange to inspect your unit. If there are any discrepancies between the move-in and move-out forms, you will be charged according to the damage.

KEYS You will have to pay $10.00 for a SPARE KEY. ANY KEY NOT RETURNED to us at move-out will cost $10.00 except for parking keys which are $25.00. LOST KEYS to a multi-unit may cost more as we will have to charge for changing all the locks in the unit.

Please note that. ..

• ONLY USE putty supplied by maintenance to put.op wsters, ~~, wilfremove ~ilDt

• DO NOT DRIU HOLES for additional Shelving, and do not paint your unit -pUt In a request to do so and maintenance will assist you. "

',.",,' , ", : ' ,: "" " ;~ • AND remember there IS NO STORAGE SPACE

In Neill-Wycik, so you cannot bring your own furniture for multi-units.

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ONE OF THE UNIOUE THINGS ABOUT WYCIK IS THAT WE CONVERT APPROXIMATELY

HALF OUR UNITS INTO A HOTEL EVERY SUMMER! Yep - a regular hotel with visitors from all OVER THE WORLD. Many students leave Wycik in the summer when school is over which leaves us a partially empty building. What could have resulted in an enor­mous financial problem for Wycik (we still have to pay our mortgage, our utilities, property taxes and

other operating costs) we instead oper­ate a profitable summer hotel.

EMPLOYMENT OPPORTUNITIES The hotel has also benefited members by providing SUMMER EMPLOYMENT to over 35 people in housekeeping, front desk and the cafeteria. During May and June, when we have hotel vacancies, we are able to paint, patch and fix up the units that may have experienced damage through the school year thus limiting disruption to members.

THE WORD IS GETTING OUT! The hotel has grown and become more well-known throughout the world. WE ARE PUBLISHED in the famous "Let's Go" guides, Lonely Planets Travel Books, Frommer's, Fodor's, the CM handbooks, Tourism Toronto maps and brochures, etc. This advertising has increased the public's knowledge of Neill-Wycik and has often been the reason we have attracted new members to Neill-Wycik during the school year.

HOTEL STATISTICS:

- Over 25,000 visitors a year.

-Almost 100% OCCUPANCY in tate July and August.

- The hotel has increased its contribution to Wycik every year for the past 6 YEARS.

- Our hotel web-site ATIRACTS over thousands of on-line visitors from all over the world.

. 'i!, We have been ' given the distinction of being the 'BEST HOTEL VALUE IN TORONTO' from the famous Fodor's Guide.

25

Page 15: Neill-Wycik Owner's Manual from 2001-2002.pdf

NEILL-WYCIK TELEPHONE SYSTEM (NWTEL)

Neill-Wycik installed a building wide phone system three years ago to provide a LOWER COST alternative to

our members. Any surpluses generated are put back into the

co-op for future upgrades. The addi­tion of NWTEL as a mandatory service cost to be incorporated with multi-units housing charges, was recently approved by the membership. This move and ultimately the mandatory building-wide cover­age of NWTEL will eventually allow us to offer new services such as call display and internet access. Rather than make Ma Bell wealthy, why not con­tribute that money towards the co-op!

THE BENEFITS For the same above service that we provide, Bell Canada charges over $35.00. In addition, NWTEL NWTEL has the added benefit that if you move within the building there is no added cost, we transfer your phone for free. Bell charges a moving fee of $55.00. Your phone can also be hooked up within hours rather than days. We also offer a very competitive long distance plan with our chosen carrier.

More information will be forthcoming in the move­in packages or when you move into the building. Not only do you get great rates, but the commission goes back to our building!

SIGNING UP AND SERVICE To SIGN-UP you can fill out the pre-registration form you received in our move-in package or visit the staff at the Front Desk.

26

NEILL-WYCIK HAS A BURSARY PROGRAM!

THE NEILL-WYCIK BURSARY is an award based on financial need, without undue emphasis on a student's academic standing. There will be two bursaries of $500.00 each per school year available to members in financial need. One of the bursaries will be given in the fall , and the remaining one will be given out in the winter.

SOURCE OF BURSARY FUNDS Money for the Bursary Program has been gener­ously donated from the Board of Director's budget.

DISBURSEMENT The applications for the fall bursary will be available starting the first week of September and accepted until September 30. It will be awarded by mid-November. Applications for the winter bursary will be available sometime in December and will be accepted until January 15. It will be awarded sometime in late February or early March.

ELIGIBILITY TO BE ELIGIBLE TO APPLY for a Neill-Wycik Bursary, you must be a member in good standing and you must have lived at Neill-Wycik for a mini­mum of 4 months at the time of application. Returning members who lived here for a minimum of 4 months last school year are also eligible. You must be an undergraduate or teacher's college student who is currently enrolled in at least 51 % of a full course load, and you must have a minimum cumulative GPA of 2.0.

Because graduate students can pursue alternate sources of funding, the Bursary will not be open for them. The major consideration of the Bursary Committee will be financial need, but your contri -

butions to the Neill-Wycik community over and above minimal Member Contribution Program requirements will also be an important factor.

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21

Page 16: Neill-Wycik Owner's Manual from 2001-2002.pdf

NW SECURITY Hassle Free Clinic SUPERMARKETS C?;9 [1] Neill-Wycik Security 556 Church St. - Church & Wellesley. HIV

Dominion 00 Testing, S.T.D., Pregnancy Testing.

977 -2322 or press security button on NW Men - 922-0603 Women - 922-0566 Just one block south on Mutual Street -phone. 862-7171

Neill-Wycik Walk Home Committee Gamblers Anonymous

Loblaws 977-2322 - Hours 7 pm -1 am

366-761 3 Queen's Quay Market ~

EMERGENCY PHARMACIES Jarvis and Lakeshore Blvd. @] I; 304-0611

Police/Ambulance/Fire Shoppers Drug Mart No Frills Yonge and Carlton - 465 Yonge St. - Open till

[ill 911 or 9-911 on NW phone. midnight - 408-4000 Parliament Street 1 block north of Gerrard WELLESLEY ST. EAST Please call here first if it is a

-0 i life-threatening emergency! Gerrard & Bay - 700 Bay St. - Open 24 hours Farmer's Market ; 00 - 979-2424 St. Lawrence Market, Jarvis & Front St. ~; :\ Assaulted Women's Helpline - Regular marketTues., Wed., Thurs. 8am- '''' Ij'I) 863-0511 Pharma Plus 6pm 1 Fri. 8am-7pm - Farmer's Market Sat. CARLTON ST. \\'f(~ Distress Centre Church & Wellesley - 63 Wellesley st. E. - 5am-5pm - 392-7219

Open till midnight - 924-7769 N /' ~ 408-4357 BOOKSTORES W+f 4t1lL.VJ'{&' Suicide Prevention TRANSPORTATION

World's Biggest Bookstore GERRARD ST. EAST 408-4357 TIC • Toronto Transit Commission 1 block north of Dundas on Edward St. - S

OJ Poison Information Centre Closest subway stops: 977-7009 [i] 813-5900 College and Dundas Stations

Indigo MAP not to scale 393-INFO - www.ttc.ca

MEDICAL/DENTAL Via Rail/GO Train Eaton Centre, inside upper level - 591-3622 ..... 8j DUNDAS ST. EAST ..... :;::) ....

Toronto General Hospital Union Station: Front and Bay Sts. Parent Books :;::) as .... ~ [!]

.... ~ 201 Harbord St. , 2 blocks south of Bloor off :> ...: 1:11:: a.: Gerrard St. West and University Via: 366-8411 <:t .... I--

Bathurst - 537-8334 i:= '" '" V\ V\ 340-4611 GO Train: 869-3200 >- .... :::z:::: s: i::;;::; '-' a.: CHEAP STUFF

:z:: cc c:» a.: Women's College Hospital Toronto Coach Terminal Q ffi i a::ll Z :;::) ==; <:t :> 0 :::z:::: Grenville and Bay Bay and Dundas Street West Goodwill ~

(10) I ~ '-' V"I >-966-7111 393-7911 (bus terminal) Buy The Pound, Jarvis & Adelaide - QUEEN ST. EAST Canhealth Medical Clinic Toronto Island Ferries 366-2083 In Atrium on Bay at Yonge & Edward, just 392-8193 306 Gerrard St. E., 1 block E. of Parliament -south of Dundas.

Taxi 921-3396 I KING ST. EAST Hours? - Call and find out - they vary!!

Beck: 751-5551 /449-691 1 Honest Ed's eN Tower & I I KING ST. WEST Dr. A.P. Kacinik & Associates Diamond: 366-6868 Good selection, everything's under one roof, 600 Sherbourne St. , Suite 401 , Sherbourne Crown: 750-7878 lot's of fun, Bathurst & Bloor, go to Bathurst

'-:.J \ FRONT ST. ~~SV--" FRONT ST. EAST Subway - 20% student discount - 922-1161 Travel Cuts station - 537-1574

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C!ID Dental Clinic 74 Gerrard St. E. - 977-0441 POST OFFICE .~= . ~ .. - ,"-~ U ofT - 101 Elm St. , just East of University

BANK MACHINES In the Atrium on Bay (yonge & Dundas), just t Ave - 979-4927

off Edward St. to the QEW & HWY. 427 HEALTH & COUNSELLING CIBC Machine

Beckers downstairs & at In College Park, close to Bay & College

Addiction Research Foundation Church and Carlton. entrance, upper level.

595-6000 Royal Bank Machine TOUGH TIMES Legend Credit Counselling of Toronto On Yonge St. , just north of College, Daily Bread Food Bank 228-3328 by McDonalds Bathurst & Lakeshore. Call to find out hours. 1. Ryerson Polytechnic University 8. No-Frills Grocery AIDS Committee of Toronto Scotia Bank Machine Very nice people, helpful. 203-0050

9. Dominion Grocery Store 340-2437 Yonge & College St. Peter's Anglican Church 2. George Brown College

Alcoholics Anonymous Toronto Dominion Machine Food Bank 3. University of Toronto 10. Queen / Spadina Fashion District 487-5591 Carlton st. across from Maple Leaf Gardens Sherbourne & Carlton. Limited hours, mid-

Alanon Corner of Church & Wellesley day, call first. 929-7572 4. International Academy of 11 . Queen's Park Legislature

For friends or family of alcoholics - Bank of Montreal Merchandising & Design 12. Royal Ontario Museum 410-3809 in the Dominion store one block south on

Bay Centre for Birth Control Mutual

5. Ontario Col lege of Art 13. The Annex / Kensington Market 790 Bay St. , 8th Floor, SW corner of Bay & Metro Credit Union College - 351 -3700 in Jorgensen Hall, Ryerson Campus 6. Metro Reference Library 14. Financial District

28 7. Canadian Tire 15. St. Lawrence Market