Neighbors And Neighbors Association, IncOctober 13, 2011

Pieter Bockweg, Executive DirectorSoutheast Overtown/Park West Community Redevelopment AgencyOmni Redevelopment District49 NW 5th Street, Suite 100Miami, FL 33128

Re: $70,000 Technical Assistance and Business Development Training

This document summarizes the proposed process for conducting the Business Assistance andBusiness Development Training during the period January 1, 2012 through December 31, 2012. Itwill be conducted by Neighbors and Neighbors Association Inc. The curriculum will be executedwith the following workshops consisting of the below listed areas covering 252 hours ofcomprehensive and interactive business training and individualized consultation in Capacity Buildingtraining as follows:

L Simple Business PlanII. Business Set-up

III. Marketing/AdvertisingIV. Financial ManagementV. Business Taxation

VI. Business Strategy for EntrepreneursVII. Resources

VIII. Computer Training 101

Additionally, there will be invited guest speakers offering other business opportunities. Through theCRA funding, we will be addressing the economic challenges faced by many small business ownersand the necessity for educational training to help build that capacity, with the offering of thistraining. For many of these business owners this will be their first opportunity to attend formalizedbusiness training. Without the CRA's sponsorship, these companies would not have the financialability to afford this training.

The upside for the investment into this type of training could yield an increase in the overall growth,longevity and success for these businesses. Thereby as a result of this training an increase inemployment opportunities for area residents, additional revenues to local government andreinvestment of these dollars back into the, community.

Thank you for the opportunity to provide these services to small businesses in the Overtown/OmniRedevelopment area. It is our genuine effort to provide the highest quality experience in givingtechnical assistance and business development training to our emerging small businesses.

We appreciate your consideration and continued support on this matter.

Sincerely,

Master BudgetBudget Neighbors And Neighbors Association Inc.

Contractual Services for the 12 Month Period Beginning January, 2012 to December 2012For Capacity Building Training Program for The Overtown and Omni CRA

Budget Items hc.> Lash - (ml

1 252 hours @$100.00 per hour. Each sessionwill be 2 hours 2 days a week for a total of4 hours weekly for actual class time and 2hours a week (1 hour per class session) forworkshop preparation and close out for 84

Capacity

building

training

for

amaximum

of 80

participants.

Thisincludes the facilitation of the class andpre and post test, and all elements

classes over 42 weeks related

to

the

class

structure.Additionally, we will provide servicesto indivuals in the Omni District areawho has an idea for a business. $

25,200.00

2 80 hours @ $74.00 each to cover (1) houron site visits or individual counseling foreach client. $

5,920.00

3 20 hours @ $100.00 per hour Curriculum development course workand materials $

2,000.00

4Preparation cost for workbooks forsmall business owners that attend theworkshops.

Each

workbook

willcontain materials and handouts relatedto

the

subjects

covered

in

theworkshops. Such subjects may includeBusiness

Structure

/

Developingbankable business plans / customerservices

/

marketing

/

Financial

Supplies

management

/HR

Management

/Business ethics. Workbooks will beprepared

and

assembled

internally.Estimated internal cost is $26.00 perworkbook for 80 participants. $

2,080.00

5 Administrative Expenses Staffing - Coordinator / OfficeAssistant @ $ 60.00 per hour for 80hours $

4,800.00

6 Evaluation and wrap-up sessions 8 Post Events Evaluation and wrap-upsessions @ $250 per event $

2,000.00

7 Facility Rental - 84 Sessions @ $150.00 each $

12,600.00

8 Over Sight and Supervision 154 Hours at 100.00 per hour $

15,400.00

Total Project $

70,000.00

12600

BudgetBudget Neighbors And Neighbors Association Inc.

Contractual Services for the 12 Month Period Beginning January, 2012 to December 2012

For Capacity Building Training Program for The Overtown CRA

Bodge" Items

1 126 hours @$100.00 Each session will be 2hours 2 days a week for a total of 4 hoursweekly for actual class time and 2 hours aweek

(1

hour

per

class

session)

forworkshop preparation and close out for 42

Key

capacity

building

training

for

amaximum

of 40

participants.

Thisincludes the facilitation of the class andpre and post test,

and

all

elements

classes over 21 weeks related

to

the

class

structure.Additionally, we will provide servicesto indivuals in the Omni District areawho has an idea for a business. $

12,600.00

2 40 hours @ $74.00 each to cover (1) houron site visits or individual counseling foreach client. $

2,960.00

3 10 hours @ $100.00 per hour Curriculum development course workand materials $

1,000.00

4Preparation

cost for workbooks forsmall business owners that attend theworkshops.

Each

workbook

willcontain materials and handouts relatedto

the

subjects

covered

in

theworkshops. Such subjects may includeBusiness

Structure

/

Developingbankable business plans / customerservices

/

marketing

/

Financialmanagement

/HR

Management

/Business ethics. Workbooks will beprepared

and

assembled

internally.

SuppliesEstimated internal cost is $26.00 perworkbook for 40 participants. $

1,040.00

5 Administrative Expenses Staffing - Coordinator / OfficeAssistant @ $ 60.00 per hour for 40hours $

2,400.00

6 Evaluation and wrap-up sessions 4 Post Event Evaluations and wrap-upsessions @ $250 per event $

1,000.00

7 Facility Rental - 42 Sessions @ $150.00 each $

6,300.00

8 Over Sight and Supervision 77 Hours at 100.00 per hour $

7,700.00

Total Project $

35,000.00

BudgetBudget Neighbors And Neighbors Association Inc.

Contractual Services for the 12 Month Period Beginning January, 2012 to December 2012

For Capacity Building Training Program for The Omni CRA

Budget It^ury h^

l asi<,

Capacity

building

training

for

a

maximum

of 40

participants.

Thisincludes the facilitation of the class andpre and post test,

and

all elementsrelated

to

the

class

structure.

Cost

1 126 hours @$100.00 Each session will be 2

hours 2 days a week for a total of 4 hoursweekly for actual class time and 2 hours a

week

(1

hour

per

class

session)

forworkshop preparation and close out for 42

classes over 21 weeksAdditionally, we will provide servicesto indivuals in the Omni District areawho has an idea for a business. $

12,600.00

2 40 hours @ $74.00 each to cover (1) houron site visits or individual counseling foreach client. $

2,960.00

3 10 hours @ $100.00 per hour Curriculum development course workand materials $

1,000.00

4Preparation cost for workbooks forsmall business owners that attend theworkshops.

Each

workbook

willcontain materials and handouts relatedto

the

subjects

covered

in

theworkshops. Such subjects may includeBusiness

Structure

/

Developingbankable business plans / customerservices

/

marketing

/

Financialmanagement

/HR

Management

/Business ethics. Workbooks will beprepared

and

assembled

internally.Estimated internal cost is $26.00 per

Supplies workbook for 40 participants. $

1,040.00

5 Administrative Expenses Staffing - Coordinator / OfficeAssistant @ $ 60.00 per hour for 40hours $

2,400.00

6 Evaluation and wrap-up sessions 4 Post Event Evaluations and wrap-upsessions @ $250 per event $

1,000,00

Facility Rental - 42 Sessions @ $150.00 each7 $

6,300.00

8 Over Sight and Supervision 77 Hours at 100.00 per hour $

7,700.00

Total Project $

35,000.00

Neighbors And Neighbors Association, Inc. (NANA)Technical Assistance Program and Business Development Workshops

For Miami Community Redevelopment AgencyOvertown/Omni District

Statement of Capacity/Organizational Experience

NANA has been funded by the City of Miami since 2000 and Miami-Dade County since 1998.We have provided technical assistance to thousands of for profit businesses, includingdeveloping business plans; providing training for small business owners; identifying andapplying for loan and grant monies; assisting with completion of grant and loan applications;commercial revitalization projects; job creation; job retention; and other projects providing directassistance to small for profit businesses, as well as having general area benefits.

Our biggest ongoing project is the Mom and Pop Small Business Grant Program. NANA is theonly technical assistance agency in South Florida that has created an avenue to access dedicatedfunding through Miami Dade County general funds. As a result, financial assistance is madeavailable to small businesses on an annual basis. NANA is also the creator and architect of theoverall process, which is in place to administer and monitor this successful program. Over 6,000businesses have received funding through this grant program. Businesses throughout the City ofMiami received funding because of this unique program.

Technical assistance is made available to small businesses in order to create better working andbusiness environment, promote economic development opportunities, educate owners aboutvarious city and county-funded programs and projects, form/foster better working relationshipsamong small business owners, retain and eventually create more area jobs, offer the necessarytraining that small business owners so desperately need to become more efficient andcompetitive, etc.

The program has grown and improved each year and is now being offered countywide. As aresult, we recognize that the needs of each district are different and our goal is to address thisdiversity. The Mom and Pop Program, which was designed and implemented by NANA, havebeen adopted as an official Countywide program.

To its credit NANA:NANA acquired Tools For Change (TFC) in 2007. TFC is a not-for-profit organization dedicatedto improving South Florida's urban community through economic development andentrepreneurial assistance. TFC is an agency of NANA.

Our ServicesAssisting businesses with technical support by of offering business training, negotiating withgovernment agencies, permits, license, code compliance, completing loan and grant applications,landlord/tenant disputes, 40-year building recertification, on-site visits/on the job training, assistMiami-Dade County Business Entity Registration Application, help with completing a DailySales Report for business owners that are not computer literate and referrals.

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MOM AND POP BUSINESS GRANT PROGRAMThe Mom and Pop Small Business Grant program was created to provide financial and technicalassistance to qualified small businesses that are approved for funding. This program has allowedsmall owned and operated businesses the opportunity to interact with local government underfavorable conditions and this relationship will ultimately bridge the gap between the two entities.

The program provides financial assistance to further the economic viability of recipients.Funding can be used to purchase equipment, supplies, advertising/marketing inventory, buildingliability insurance, security systems and to make minor renovations.

MICRO LOANThis project provides direct technical assistance to a minimum of 300 small businessesthroughout Miami-Dade County so they are more efficient and profitable. The project will makeavailable micro loans through our office Tools For Change, enabling the businesses we serve togarner loans through more relaxed guidelines.

FARMER'S MARKETFarmer's Market will provide economic opportunity for 10 vendors/farmers. The project will bea source of job creation and business startup ownership for the three nearby public housingresidents as well as the community at large. This project is a partnership between NANA, theland owners, the community and County Commission District 9.

CITY OF MIAMI MICRO ENTERPRISE BUSINESS ASSISTANCE PROGRAMMicro-Enterprise Program provides up to $10,000 to low to moderate income business ownerslocated in City of Miami District 2 and 5.

SMALL BUSINESS FORMATION WORKSHOPThe workshop offers a thorough overview of all the ins and outs of starting a business.Participants will learn how to incorporate, what type of corporation status their particularbusiness needs as well as the various legal entities involved in incorporating. The workshop alsooffers corporate kit filling.

COMMERCIAL REVITALIZATION PROGRAM (CRP)CRP is designed to improve the physical and economic condition of commercial areas in low andmoderate income neighborhoods. The program makes available grants up to a maximum of$1,000,000 to qualified business owners and merchants to rehabilitate the exterior of theircommercial buildings. We will assist clients through the application process once approved.

AUDREY M. EDMONSON SMALL BUSINESS DEVELOPMENT HUB PROGRAM (ESBH)ESBH is a commercial incubator space and resource center for small businesses in District 3(Commissioner Audrey M. Edmonson's District). The ESBH provides free space for ten small orstart-up businesses. Each business is provided with a workstation that is complete with a desktopcomputer, printer and office supplies. Each computer is wired for high-speed internet.

2

StaffNANA will retain its current working staff to accommodate businesses with a wide range ofprograms and services and also provide ongoing assistance on an as needed basis. Thesepositions include the Executive Director, Project Director, Economic Development SpecialistII/Financial Controller, Business Development Director, Office Manager, Special ProjectCoordinator, Assistant Project Director, Business Coordinator I, Business Coordinator IT, andReceptionist.

The current staff is qualified to perform these duties based on prior experiences1 Name

1 Title Function

Uppc ► . Management

1 Leroy Jones Executive Director Is

the

Executive

Director

of

theorganization and answers to the board ofdirectors

2 Nehemiah Davis Project Director Operates as the Program Director thatlooks over all the projects and answers tothe CEO

3 Neville Rhone Economic DevelopmentSpecialist / Financial Controller

Acts as the Financial Officer over allfunds and documentation that pertains tothe company.

4 William Young Esq. Business Dev. Director Handles all the loan programs offered bythe Organization.

5 Vanessa C.Rodriguez

Office Manager Assists the ED with all organizationsinner

office

and

outer

officecorrespondences

iid ► Ilc 'Management

6 TBA Special Project Coordinator Manager of NANA's Business Incubatorand

assists

in

completing

allorganizations programs and projects

7 Bedilia Campbell Assistant to Pro. Director Reports to the Project Director and assistsin maintaining all companies projects.

runt-Line Personnel

$ Lawanza Finnie Business Coordinator-1 Process

all

businesses

that

apply forTechnical Assistance & grants.

9 TBA Business Coordinator-2 Part-time

assistants

to

BusinessCoordinator-1

10 Akila Baki Business Incubator Manager Coordinator

of

NANA's

BusinessIncubator

located

at

4055

NW

17th

Avenue.

11 Gloria Rice Receptionist Log - In all business clients that visit theoffice and direct all phone calls to staff.

12 Paula Knight Administrative Assistant The office administrative assistant thesupport staff person for the office. Assistthe staff throughout the office.

13 Jerome Williams Business Resource Manager Manager of NANA's Business ResourceCenter located at 22121 So. Dixie Hwy.

14 Chianti Williams Resource Coordinator Coordinator

of

NANA's

BusinessResource Center located at 22121 So.Dixie Hwy.

3

CollaborationsNANA strongly believes that in order to maximize effectiveness it is important to access andutilize the expertise of other agencies and organizations whenever possible. NANA has formednumerous strategic partnerships and has worked with the following organizations in the past:

1 Tacolcy Economic Development Center 12 City of Miami Licensing Department2 Women's Business Development Center . 13 Enterprise Community Center3 Contractors Resource Center 14 Urban Empowerment Corporation4 Working Capital Florida 15 DA Dorsey Educational Center5 Tools for Change 16 Teen Pregnancy & Prevention6 Access Miami 17 Northside Optimist Club7 Liberty Square Housing Development 18 St. John CDC8 Little River Terrace Housing Dev. 19 Fanm Ayisyen Myami, Inc.9 Project Embrace 20 Carrie Meek Center for Business10 Little Haiti Edison FCU 21 South Miami CRA11 Hialeah-Dade Development, Inc. 22 Florida Capital Solutions

Program Objectives

NANA hopes to administer this Business Assistance and Business Development Program for thisgrant cycle:

A. Technical Assistance providing direct technical assistance to small for-profit businesseswith the objective of job creation.

B. Business Development Training will include a three month curriculum that includes 168hours of interactive training. This program commissioned by the CRA for smallbusinesses located- in the historical district of the City of Miami known as Overtown.There will be a total of 18 sessions of training which will include Marketing Strategies,Financial Management & Accounting, Customer Service, Business Planning andStructure, Resources available for start-up, emerging and expanding businesses.

NANA is interested in administering this CRA program because providing technical assistancefits our organizational goals and objectives of offering direct help to small business; and becausethe opportunity to administer this projects not only allows us to provide direct assistance toseveral businesses, but also to impact a larger community with a project which will economicallyrevitalize that area.

For the Technical Assistance project, NANA's long term mission is met because our coremission is to provide technical assistance in support of our member businesses. We have a longtrack record of providing a range of technical assistance to small businesses, and look to continueto provide those services into the future.

For the Business Development Training program, NANA's long term mission is met because weare looking to expand beyond providing technical assistance to individual businesses and includeimproving entire areas, be they geographical areas, specific industries or classes of businesses.

These projects enable NANA to provide direct technical' assistance to the participatingbusinesses, while impacting the broader revitalization of the Overtown/Omni district.

Guest speakers from the public, quasi-private and private sector will be invited to provideinformation about their respective areas of operation.

Description of Program

NANA's Program involves three (3) components:

1. Individualized business consultations with pre and post assessments.

2. 84 interactive class sessions to be held on Tuesday from 10:00 am to 12:00 pm and onThursday from 3:00 pm to 5:00 pm. The afternoon sessions are provided to accommodatethose owners who are unable to attend the morning sessions. The curriculum breaks downinto 7 modules: Business Customer Service, Simple Business and Marketing/Advertising,Financial Management, Business Planning & Structure, Computer Training 101 andResources with the introduction to Public, Private and Quasi Public/Private Sectorresources.

3. Beyond the classroom experience participants will get on site visits and surveys of theiractual businesses and those evaluations will be shared with the respective businesses.

Additionally, invited guest speakers will be participating and offering business insights andopportunities in their respective fields of endeavors i.e., Department of Treasury (IRS), BarryUniversity Entrepreneurial Institute, City of Miami Purchasing Department, South FloridaWorkforce, Accion USA, Partners for Self Employment, Service Corp. of Retired Executives(SCORE), Florida Women's Center, Miami-Dade County Department of ProcurementManagement, etc.

NANA primarily provides services to businesses located in low to very low income areas andtheir customer base also falls into the low to very low income category and whose census tractswith the L/M population is fifty-one percent or more.

NANA provides these businesses with technical assistance, including, but not limited to,business development training, assistance in finding working capital, book keeping training andany other needs the enterprise might have in order to stay in business.

NANA leverages benefits due to the technical assistance funding we receive from Miami-DadeCounty. Some businesses benefit from both City of Miami and Miami-Dade County resources.

5

In addition, we leverage resources by providing . funds, through the Mom and Pop GrantProgram and other projects, to businesses in every single Commission district in the City ofMiami.

EvaluationWe will complete an evaluation for services provided based on our Scope of Services. Our reportwill reflect the businesses that received services, the condition the businesses were in prior toreceiving services, the type of effects, changes and growth that have occurred since our initialevaluation to include the type of services the businesses are providing for their customers. Wewill survey some of the businesses' customer/client base to see if the services have noticeablyimproved and what other improvements they would like to see take place.

ImpactBecause NANA has been so successful with the business community, they now feel comfortableenough to refer their customers to us for all types of services to include employment opportunity,landlord disputes, grievance hearings, housing issues, assistance completing differentapplications, letter writing, review of important documents, etc.

This project will improve services between the business owners and consumers. Both are locatedin low and low/moderate income areas. By providing resourceful services to the businesses, theywill become more competitive, user friendly, attractive, accessible, spawn expansion, etc.

GoalsSince these small Mom & Pop businesses have been the substantial driving force behindeconomic development in low income areas, without having the technology, skills or financingto be competitive, they have still managed to stay afloat and provide jobs to welfare recipients,ex-offenders and predominantly people that are considered hard to employ due to lack ofeducation, low or no job skills or other applicable factors. It is important that small businesses,who give so much back to the communities they serve, remain viable because they are anintegral part of the community. Each business can be used to disseminate information i.e.updated City information, workshops and training. opportunities, community meetings andevents, etc. to consumers.

Our plan is to also continue assisting businesses that we have already established a workingrelationship with. It has been proven that these businesses have many special needs and so farthere are only a few programs available to assist them.

All program/projects will be administered by Executive Director Leroy Jones, who is responsiblefor all field work and negotiations with business owners; with significant assistant from the fiscalofficer who tracks spending and contracts; the administrative assistant who completes monthlyreports to the City; and the receptionist who processes applications and paperwork fromparticipating property/business owners.

Neighbors And Neighbors Association, Inc. (NANA)Technical Assistance Program and Business Development Workshops

For Miami Community Redevelopment AgencyOvertown/Omni District

PRELIMNARY SCHEDULE FOR OVERTOWN DISTRICT CRA WORSHOPS(Schedule is subject to change based on space availability)

Time:Tuesday10:00 am to 12:00 pm

Thursday3:00 pin to 5:00 pm

Session OneBusiness planning & structure 2-07-12 2-09-12Marketing/Advertising 2-14-12 2-16-12Business Customer Service 2-21-12 2-23-12Financial Management 3-06-12 3-08-12Business Taxation 3-13-12 3-15-12Business Resources 3-20-12 3-22-12

Session TwoBusiness planning & structure 5-08-12 5-10-12Marketing/Advertising 5-15-12 5-17-12Business Customer Service 5-22-12 5-24-12Financial Management 5-29-12 5-31-12Business Taxation 6-05-12 6-07-12Business Resources 6-12-12 6-14-12

Session ThreeBusiness planning & structure 8-07-12 8-09-12Marketing/Advertising 8-14-12 8-16-12Business Customer Service 8-21-12 8-23-12Financial Management 8-28-12 8-30-12Business Taxation 9-04-12 9-06-12Business Resources 9-11-12 9-13-12

Session FourComputer Training 101 11-06-12 11-08-12Special Guest (TBA) 11-13-12 11-15-12Special Guest (TBA) 11-27-12 11-29-12

1

PRELIMNARY SCHEDULE FOR OMNI DISTRICT CRA WORSHOPS(Schedule is subject to change based on space availability)

Time:Tuesday10:00 am to 12:00 pm

Thursday3:00 pm to 5:00 pm

Session OneBusiness planning & structure 3-27-12 3-29-12Marketing/Advertising 4-03-12 4-05-12Business Customer Service 4-10-12 4-12-12Financial Management 4-17-12 4-19-12Business Taxation 4-24-12 4-27-12Business Resources 5-01-12 5-03-12

Session TwoBusiness planning & structure 6-19-12 6-21-12Marketing/Advertising 6-26-12 6-28-12Business Customer Service 7-10-12 7-12-12Financial Management 7-17-12 7-19-12Business Taxation 7-24-12 7-26-12Business Resources 7-31-12 8-01-12

Session ThreeBusiness planning & structure 9-25-12 9-27-12Marketing/Advertising 10-02-12 10-04-12Business Customer Service 10-09-12 10-11-12Financial Management 10-16-12 10-18-12Business Taxation 10-23-12 10-26-12Business Resources 10-30-12 11-01-12

Session FourComputer Training 101 12-04-12 12-06-12Special Guest (TBA) 12-11-12 12-13-12Special Guest (TBA) 12-18-12 12-20-12

2

SEOPW TrainingBusiness Participants

Business Name Proprietor Lname Fname1 N/A Edwards Paishala2 Derek Cole Photography Cole Derek3 Angie B Promotions Lee Angela4 2G's Enterprise, Inc Rolle Georgia5 N/A Kellerman E6 Ann's Janitorial Services, Inc. Kenyall Norma7 N/A Calihand Fay8 Louis Famous Foods Roderick Louis9 Jackie's House Bailey Tyrone

10 Bradley Grocery Bradley Corine11 Jackson Soul Food Ingraham Shirlene12 Downtown Corner Food Store Liman Omar13 Remix Apparel Coleman Derrick14 Heavenly Treats by Anthony Clark Clark Anthony15 B.P. Racing Team of Miami Santana Juan16 Moores Grocery Moore Lessie17 Carter's Auto Detail Carter Robert18 The Drop off Center Montanez Jessica

19 Twin Digital/Hyper Link Web Design Donatelli‐Cruz Lazzaro20 Bethel Early Learning Center Aviles Karen21 Pamper Palace Nail Salon & Spa Maxwell Ronda22 Da Munchies Virgil Cale23 Smart‐Money Management Stokes Larry24 Downtown Pawnshop Bonheur Enock25 Longiviti Enterprises Long Mike26 JessMello Inspirations Jackson Mellonaise27 N/A Napper Thaddeos28 Cater's Auto Detail Clark Allen29 Robinson Export Robinson  Earl30 Wenoc Medical Res Cone Willie31 Art Philanthrophy Green Shakera32 Town Dinnie Laing Lorna33 N/A Brownlee Vera34 Bethel Early Learning Center Fletchaer Hattiel