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IMPRESSION MANAGEMENT
NIKHIL BACKER
INTRODUCTION
Impression Management :-
Transformation by communicating from
other person’s perspective.
It enables you to create building block
instead of stumbling block.
EDWARD E JOHNS
People’s attempts to control other’s
impression of their personal characteristics.
PIWINGER & EBERT
Goal directed conscious or subconscious
process in which people attempt to influence
perceptions of other people about a person,
object or event ( Lean, Shorten lead times)
EXTRA MILE
There are no traffic jams along the extra
mile, so go for it ( Healthy bid management).
MOTIVES & STRATEGIES
MOTIVES :-
Instrumental - doing it his way (buttering).
Reactance - an emotional reaction to
pressure or persuasion that results in the
strengthening or adoption of a contrary
belief.
STRATEGIES :-
Ingratiation – praise for social attractiveness.
Intimidation – showing anger to obey us.
Defensive – self handicapping.
Assertive – status symbol.
THEORY
Show-off – seasonal practice for soccer.
SOCIAL MEDIA IMPACT
LinkedIn- recommend, endorse.
Twitter – retweet
SELF PRESENTATION
To match his soul opinion.
Match audience expectation and
preferences.
CONFLICT MANAGEMENT
Providence of ideal modes of tact and
leadership via mental and physical support.
SCHLENKER
Self Social Identity and Social Interaction
EMPIRICAL RESEARCH
Survey claims that government of various
countries use public relations and public
image with a view to distract the public.
THAT HAPPENS
People eat less when they think they are
being watched.
Impression matters
DRAMATURGY
ERVING COFFMAN
Direct your story and act in accordance for
the eternal Oscar and the victory is yours.
Courtesy – William Shakespeare
EMAILING, BUSINESS WRITING, TELEPHONIC ETIQUETTE WHILST STRESS MANAGEMENT
FOR TRAINERS : IMPRESSION RULES
IMPRESSION VS EXPRESSION
YOU NEVER GET A SECOND CHANCE
TO MAKE AN IMPRESSION