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Negotiating and Consensus Building This 2-day program provides a variety of practical strategies to become a successful negotiator in any context. From negotiating with customers, strategic partners and suppliers to building internal consensus around a vision or strategy, negotiating skills are a required core competency for any successful manager or executive. In the program, you will have the opportunity to practice what you have learned, in a safe and supportive environment. The program will enable you to: • Change confrontation into problem solving and discuss creative options that maximize the interests of all parties • Build collaborative relationships • Develop the ability to recognize and deal with different styles of thinking, decision-making, conflict management, and emotional behaviour Upcoming sessions Please check our website for dates ssb.ca/execed Fees: $3,300 (plus applicable taxes) Discounts for Charitable NGOS Personal benefits • Learn to negotiate in a non- adversarial way • Create better working relationships with customers, suppliers, colleagues and staff • Improve your negotiating effectiveness • Learn to deal with different styles of negotiation Organizational benefits • Build more constructive relationships with customers and suppliers • Improve your organization’s ability to negotiate successfully • Develop a more collaborative approach to business • Create a win-win mentality within your organization DAY 1 • Introduction to the negotiation process • Negotiation Simulation 1 (followed by debrief and discussion) • Positional (Distributive) negotiation • Framing in negotiation • Negotiation simulation 2 (followed by debrief and discussion) • Interest-based/Principle-Based Negotiation • Negotiation styles DAY 2 • Negotiation Simulation 3 (followed by debrief and discussion) • Bridging the gap by creating value and honouring interests • The gender factor • Cross-cultural negotiation • Negotiation Simulation 4 (followed by debrief and discussion) • Ethics • Dealing with difficult negotiators and power differentials The Program includes these main themes: Program content Stephen J.R. Smith School of Business · Goodes Hall, Queen’s University Tel: 613.533.2371 · Toll Free: 1.888.393.2338 · [email protected] ssb.ca/execed To register for the program, please visit ssb.ca/execed and click on the Enroll Now button.

Negotiating and Consensus Building · Negotiating and Consensus Building ... negotiating skills are a required core competency for any successful manager or executive. In the program,

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Negotiating and Consensus BuildingThis 2-day program provides a variety of practical strategies to become a successful negotiator in any context. From negotiating with customers, strategic partners and suppliers to building internal consensus around a vision or strategy, negotiating skills are a required core competency for any successful manager or executive. In the program, you will have the opportunity to practice what you have learned, in a safe and supportive environment.

The program will enable you to:• Change confrontation into problem solving and discuss creative

options that maximize the interests of all parties

• Build collaborative relationships

• Develop the ability to recognize and deal with different styles of thinking, decision-making, conflict management, and emotional behaviour

Upcoming sessions

Please check our website for dates ssb.ca/execed

Fees: $3,300 (plus applicable taxes)

Discounts for Charitable NGOS

Personal benefits• Learn to negotiate in a non- adversarial way

• Create better working relationships with customers, suppliers, colleagues and staff

• Improve your negotiating effectiveness

• Learn to deal with different styles of negotiation

Organizational benefits• Build more constructive relationships with customers and suppliers

• Improve your organization’s ability to negotiate successfully

• Develop a more collaborative approach to business

• Create a win-win mentality within your organization

DAY 1

• Introduction to the negotiation process

• Negotiation Simulation 1 (followed by debrief and discussion)

• Positional (Distributive) negotiation

• Framing in negotiation

• Negotiation simulation 2 (followed by debrief and discussion)

• Interest-based/Principle-Based Negotiation

• Negotiation styles

DAY 2

• Negotiation Simulation 3 (followed by debrief and discussion)

• Bridging the gap by creating value and honouring interests

• The gender factor

• Cross-cultural negotiation

• Negotiation Simulation 4 (followed by debrief and discussion)

• Ethics

• Dealing with difficult negotiators and power differentials

The Program includes these main themes:

Program content

Stephen J.R. Smith School of Business · Goodes Hall, Queen’s University Tel: 613.533.2371 · Toll Free: 1.888.393.2338 · [email protected]/execed

To register for the program, please visit ssb.ca/execed and click on the Enroll Now button.

Session LeadersShai Dubey - Business Law, Negotiations and New Ventures, Smith School of BusinessShai Dubey is Director of the Queen’s Full-time MBA. As a member of the Smith School of Business faculty, he teaches Business Law in several of the School’s programs. He is also a corporate commercial lawyer and has practiced law at several major law firms in Toronto. He has been retained by many organizations to provide advice on corporate governance issues, and has extensive experience in negotiating major business transactions.

Rick Jackson - Negotiations and Conflict Management, Smith School of BusinessRick Jackson is an outstanding educator and one of Canada’s leading experts on dispute resolution. He is in high demand as a consultant and third-party neutral. He has served as an arbitrator under the Ontario Labour Relations Act and Canada Labour Code, and as an arbitrator and mediator in business disputes. He is a frequent guest speaker on labour relations, arbitration issues, and dispute resolution.

Stephen J.R. Smith School of Business · Goodes Hall, Queen’s University Tel: 613.533.2371 · Toll Free: 1.888.393.2338 · [email protected]/execed

To register for the program, please visit ssb.ca/execed and click on the Enroll Now button.