NeGP and Digital India An overview

Dr. MCRHRDI, Hyderabad 05-06 Sept18

Wg Cdr (Dr) A K Srinivas (Retd)

e Governance professional

aksri69@gmail.com

Mobile: 08790724887

Need for Good Governance

• Governance- Narrow and broad meaning

• 21 ‘st century term- a comprehensive term

Problem

Urban Citizen

Farmer Medium Industry

Large Business

• 50 interactions

• 10 departments

• 40 interactions • 8 departments

• 120 interactions

• 20 departments

• 500+ interactions • 100 departments

Can we streamline

these interactions

& enhance

National

Productivity

?

Need for Transformation in Government

New channels to access information and advice

New delivery partners

Rationalise back-office functions

Demonstrate higher quality front-line

service

The need to become more citizen-focused

Lower cost and much greater efficiency

Services targeted at particular citizen segments

Improved citizen choice

Demonstrate better value for money

Public Private Partnerships

Growing citizen and market expectation

How it all started

• Twins, erstwhile AP- 1999. e Seva Mee Seva

• Bhumi, Karnataka- 2000

• Akshaya, Kerala- 2002

• Friends, Kerala- 2000

• e-Governance plan for the country

• Aims at improving delivery of Government services to citizens and businesses

• Formulated by the Department of Information Technology (DIT) and Department of Administrative Reforms & Public Grievances (DAR&PG)

• Union Government approved NeGP in May, 2006

National e-Governance Plan (NeGP)

NeGP Vision “Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realize the basic needs of

the common man.”

• Initially 31 Mission Mode Projects (MMPs)- now it is 44 MMPs

• Core infrastructure components - Service Centres, Data Centres and Wide Area Networks

• Web enabled delivery of services & service levels

• Process re-engineering, change management and project management

• Centralized Initiative - Decentralized Implementation : emphasis on PPP….

Internet

SDC

SWAN

250,000 CSC 44 MMPs For Service

Delivery

NeGP Coverage..

Common Service Centres (CSC)

• More than 250,000 tele-centers in 600,000 villages.

• Now the plan is to have CSC at all Panchayat levels.

• Broad band internet enabled connectivity

• Implementation through PPP

• Post offices are utilized for this purpose.

State Wide Area Network (SWAN)

• Secured network for Government work

• Connecting State HQs ,District HQs, Blocks HQs

• Minimum 2 Mbps Broadband Connectivity

Core & Support Infrastructure

State Data Centres (SDC)

• State of art Data Centers at each of 35 States/UTs

• Housing all applications and databases

• e-Delivery of G2G, G2C and G2B services

• State Portals, State Service Delivery Gateways

Capacity Building Scheme (CB Scheme)

• Constituting State e – Mission Teams ( SeMTs)

• Workshops for Political & Policy levels

• Specialized Training courses for Department level officers

Core & Support Infrastructure

Mission Mode Projects – Support Components

# Support Components Line Ministry/Department

1. Core Policies Department of Information Technology

2. Core Infrastructure

(SWAN, NICNET, SDCs, etc.)

Department of Information Technology

3. Support Infrastructure (CSCs, etc.) Department of Information Technology

4. Technical Assistance Department of Information Technology

5. Research & Development Department of Information Technology

6. Human Resource Development &

Training

Department of Information Technology and

Department of Administrative Reforms & Public

Grievances

7. Awareness & Assessment Department of Information Technology and

Department of Administrative Reforms & Public

Grievances

8. Organization structures Department of Information Technology and

Department of Administrative Reforms & Public

Grievances

Key Implementation Considerations

Common Support Infrastructure

Governance (institutional structures for implementation)

Centralized Initiative, Decentralized Implementation

Public-Private Partnerships

Integrative Elements( Adoption of unique codes; Interoperability standards)

Programme Approach at the National and State levels

Facilitatory role of DIT

Ownership of Ministries

Apex Body ( Headed by PM)

National e-Governance Advisory Board ( Headed by Minister)

Apex Committee ( Headed by Cab Secy)

DIT

Government Entities (NISG/ NIC etc.)

Provincial /State Governments

Line Ministries

Implementation Framework

e Kranti- NeGP 2.0

• The Vision of e-Kranti “ Transforming e-Governance for Transforming Governance”

• Mission “To ensure a government wide transformation by delivering all government services electronically to the citizens through integrated & interoperable systems via multiple modes, while ensuring efficiency, transparency & reliability of such services at affordable costs”

Principles of e- Kranti

• Transformation and not Translation.

• Integrated Services and not Individual Services.

• Government Process Reengineering (GPR) to be mandatory in every Mission Mode Project.

• ICT Infrastructure on Demand.

• Cloud by Default.

• Mobile First.

Principles of e- Kranti cont..

• Fast Tracking Approvals.

• Mandating Standards and Protocols.

• Language Localization.

• National GIS (Geo-Spatial Information System).

• Security and Electronic Data Preservation.

State -17, Central -16, Integrated - 11

44 MMPs – Priority verticals in Government

Digital India

A programme to transform India into a digitally empowered society and knowledge economy

What is Digital India?

Digital India is a Programme to prepare India for a knowledge future.

The focus is on making technology central to enabling change. It is an Umbrella Programme – covering many departments.

It weaves together a large number of ideas and thoughts into a single, comprehensive vision so that each of them is seen as part of a larger goal.

The weaving together makes the Mission transformative in totality

The Programme: Pulls together many existing schemes. These schemes will be restructured and re-focused. They will be implemented in a synchronized manner. Many elements are only process improvements with minimal cost.

The common branding of programmes as Digital India highlights their transformative impact.

Vision of Digital India

Centered on 3 Key Areas

• Digital Infrastructure as a Utility to Every Citizen

• Governance & Services on Demand

• Digital Empowerment of Citizens

Digital India Pillars

21

Broadband Highways

e-Governance Reforming government through

technology

Make in India Electronics + Software

Universal access to phones

eKranti Electronic Delivery of services

Skills

Public Internet Access Program

Information for All

Early Harvest Programmes

Key Targets for Digital India

22

Pillar 1: Universal Broadband

Pillar 2: Universal Mobile Connectivity

Pillar 3: Internet Access Programme

Pillar 4: Reforming Government Through IT

Pillar 5: e-Kranti

Pillar 6: Information for All

Pillar 7: Electronics Manufacturing

Pillar 8: IT for Jobs

Pillar 9: Early Harvest Programmes

Cumul. Target for 2016: 250,000 GPs*

Mobile Connectivity to remaining 55,669 Villages

250,000 CSCs and 150,000 Post Offices

e-Office and Automated Grievance Redressal

Revamping of Mission Mode Projects

Online Hosting of Info + Messaging + MyGov

Net Zero Import by 2020

Training 1 Cr People + BPO in NE+ 5 lakh in Telecom

Secure Email, Biometric Attendance, SMS Alerts

*Revised downwards by Telecom Commission to 1.5 lakh for yr17-18

Changing Digital Profile of India

23

118 Cr 118 Cr 100 Cr

50 Cr 35 Cr 25 Cr

Aadhaar Mobile Bank Accounts

Internet Users Smartphones Social Network Users

India to move from 155th position in 2015 in internet penetration to top 5 by 2019

24

Seamlessly integrated across departments or

jurisdictions

Services available in

Real Time

from online & Mobile platform

All citizen entitlements to be available

on the cloud

Services digitally transformed for

improving Ease of Doing Business

Making all

transactions electronic

Leveraging

GIS & Analytics

for Decision Support

Digital Services

Digital India: The Foundation

26

Jandhan Aadhaar Mobile

Cashless Contactless Paperless

(Election Commission)

Issuer Requester

Moving to Paperless Transactions: Digital Locker

28

32 AGENCIES ISSUING DOCUMENTS TO CITIZENS VIA DIGITAL LOCKER

Dec, 2015

DigiLocker (users-Lakhs)

1

21 Aug, 2017

78

150+ TYPES OF DOCUMENTS – AADHAAR, DRIVING LICENSE, PASSPORT, PAN, VOTER ID

No. of issued documents : 188 Cr User accounts: Over 78 lakhs No. of User Organizations : 32 No. of Accepter organizations: 11

• The IT (Controller of Digital Locker) Rules, 2016 • The Digital Locker Authority Appointed • The Rules for Certification of Digital Locker Service

Providers (DLSP) / DL REPOSITORIES notified

10

Growth in Services Transactions

29

4.6 Crore

Top States (Txn per 1000 people)

• Lakshadweep • Telangana • Andhra Pradesh • Kerala • Gujarat

Top Ministry User • MeitY • Mo Finance • Mo Agriculture • Mo PNG • Mo L&J

Thank You 16 March 2018