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Needs Assessment Presentation:Master Elementary School - Part 4
A look at Human Performance Improvement in GIS Jamaica
with Advanced Solutions Expert
Sasha Griffith
The University of the West Indies-Open Campus Site
Postgraduate Degree in Instructional Design and Technology
2020-2023
EDID 6507: Needs Assessment for Learning and Performance
Table of Contents
Slide 3: Introduction
Slide 4: Executive Summary
Slide 5: Need and Actions Considered
Slide 6: Recommendations and Concluding Remarks
Slide 7: References
Introduction
Master Elementary School contracted the
Mendez ID Team to conduct a needs
assessment in order to identify the human
performance problem and performance
gaps that were debilitating the institution
so that recommendations could be made
to remedy those problems and
consequently satisfy the needs of its target
audience.
Purpose Objectives
• Conduct the three phases of the needs assessment in a professional and
ethical manner following the protocols outlined by the International
Board of Standards for Training, Performance and Instruction
• Inform the client of problems of the organisation by delivering reports in
a timely manner before October 18th and or no later than January 10th
using good feedback and communication practices
• Analyse the different systems at Master Elementary with 98% accuracy by
using tools and instruments that can limit bias and give reliable data
• Justify findings and recommendations in the needs assessment with 98%
accuracy by using a systematic process that is grounded by models,
theories, research and principles
Executive Summary The assessment was carried out in a three phase approach.
Phase 1: Phase 2: Phase 3:
A scope of the environment whereby a preliminary survey was conducted
Performance problem: an underutilisation of current resources and assets. This is evidenced by:• a computer laboratory that has no internet
access• only one space allocated for internet access
reserved for teachers only where the prime area, that is the computer laboratory, had been overlooked
Underutilisation also seen in human resources since teachers with current skills and knowledge in computers are not effectively leveraged to promote instructional and pedagogical support to those who may possess minimum knowledge.
Data driven analyses such as an organisational analysis, SWOT, gap and cause analysis were conducted to determine the actual and optimal states of the organisation.
The perceived gap: There is a skill and knowledge gap as it relates to outfitting and placing certain equipment and technologies so that teaching staff and students could fully exploit technology, was identified.
Gap analysis revealed: There is an operational need at the institution for internet access to enhance work performance This is caused by decision-makers’ lack of knowledge, awareness and involvement with other teachers and students of current technologies capabilities such as the use of Wi-Fi extenders and so on.
• Explanation of findings
• Presenting alternative solutions
• Demonstrating cost benefits or consequences if action is not taken
• Justifying solutions through evidence
Need and Action Considered
In the second phase, a research study was conducted
to determine whether the hypothesis of whether
technology integration and internet use for pedagogy
could increase student academic performance could be
proven. It revealed that another population of students
who were exposed to internet access scored
significantly higher in test results to the treatment
group. Thus, the null hypothesis was rejected.
To determine solutions to this problem, several tools
were used:
• Alternative solutions presented with a Multicriteria
analysis
• A cost analysis consequence
To guide this process, The Mendez ID Team assumed
the role of a process evaluator and presented
evidence-based findings
Recommendations and Concluding Remarks
Recommendation:
Wi-Fi extenders installations and providing social learning and strategic planning.
1. Social learning is expected to have great success at the institution since it was noticed in the environmental and analysis stages that there is a collegial culture and that 86% of teachers are technology savvy. Social learning also has the benefit of being cost effective, creating organisational knowledge and encourage reflective thinking (Valamis, 2021)
2. Strategic planning is a viable solution for Master Elementary School so that trends and changes that were revealed in the environmental analysis could be managed more appropriately in their futures. It would also help the school with purposeful resource allocation and decision-making in its future. It is favoured in organisations because it fosters employees’ confidence and commitment to the organisation (Van tiem, Moseley and Dessigner, 2012).
References
• Valamis. (2021, March 10). Social Learning. Retrieved from Valamis: https://www.valamis.com/hub/social-learning
• Van Tiem, D. M., Moseley, J. L., & Dessigner, J. C. (2012). Fundamentals of performance technology: A guide to improving people, process and performance. Washington: International Society for Performance Improvement.
Photo Credits:
• Photo 1 by Tima Miroshnichenko from Pexels
• Photo 2 by Max Fischer from Pexels
• Photo 3 by fauxels from Pexels
The full report can be viewed by clicking here