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Need to Sell scheme Guidance notes and frequently asked questions
Property schemes
CS954a 06/19 www.hs2.org.uk
High Speed Two (HS2) Limited,
Two Snowhill
Snow Hill Queensway
Birmingham B4 6GA
Telephone: 08081 434 434
General email enquiries: [email protected]
Website: www.gov.uk/hs2
High Speed Two (HS2) Limited has actively considered the needs of blind
and partially sighted people in accessing this document. The text will be
made available in full on the HS2 website. The text may be freely
downloaded and translated by individuals or organisations for conversion
into other accessible formats. If you have other needs in this regard. Please
contact High Speed Two (HS2) Limited.
© High Speed Two (HS2) Limited, 2019, except where otherwise stated.
Copyright in the typographical arrangement rests with High Speed Two
(HS2) Limited.
This information is licensed under the Open Government Licence v2.0.
To view this licence, visit www.nationalarchives.gov.uk/doc/open-
government-licence/ version/2 or write to the Information Policy Team,
The National Archives, Kew, London TW9 4DU, or e-mail:
[email protected]. Where we have identified any third-party
copyright information you will need to obtain permission from the
copyright holders concerned.
Printed in Great Britain on paper containing at least 75% recycled fibre.
High Speed Two (HS2) Limited has been tasked by the Department for
Transport (DfT) with managing the delivery of a new national high speed
rail network. It is a non-departmental public body wholly owned by the DfT.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
1 Introduction 1
2 The Need to Sell scheme 1
Before applying 1
Statutory Blight 2
RSZ cash offer option 2
3 Criteria 4
Criterion 1 – Property type 4
Criterion 2 – Location of property 7
Criterion 3 – Effort to sell and the impact of blight 8
Criterion 4 – No prior knowledge 11
Criterion 5 – Compelling reason to sell 13
4 Application process 14
Step one: Submitting the application and supporting evidence 15
Step two: NTS Secretariat reviews your application 16
Step three: Consideration by the panel of professionals 17
Step four: Decisions on applications by the Secretary of State 17
Representation throughout the application from professionals and others 18
Accepted applications and offer made 19
5 Frequently asked questions 20
6 Compelling reasons to sell 33
Contents
HS2 Need to Sell scheme Guidance notes and frequently asked questions
HS2 Need to Sell scheme Guidance notes and frequently asked questions
1
1.1.1 This guidance and application form provides information for owners of properties that may be
affected by any part of the High Speed Two (HS2) route and who have a compelling reason to sell
their property. This is the Need to Sell (NTS) scheme.
1.1.2 This scheme is part of the long-term measures which replaced the Exceptional Hardship Scheme
(EHS) for Phases One and 2a in January 2015 and May 2016, and Phase 2b in November 2016.
1.1.3 The Government has established the NTS scheme to support property owners who have a
compelling reason to sell their property, but are unable to do so other than at a significant loss
due to HS2, or if they are unable to sell their property, would face an unreasonable burden in the
next three years.
1.1.4 The NTS scheme for each phase will run until 12 months after that phase opens for public use.
1.1.5 As confirmed in the Phase 2b Design Refinement Consultation published on 6 June 2019, the NTS
scheme is being made available on an interim basis to owners of properties affected by the
passive provision of proposed junctions which may in the future enable links between HS2 and
any Northern Powerhouse Rail (NPR) network. References to “HS2”, and “HS2 route” within this
guidance includes these junctions.
2 The Need to Sell scheme
2.1.1 The NTS scheme is available to eligible owner-occupiers who can demonstrate that they have a
compelling reason to sell their property, but have been unable to do so other than at a
substantially reduced value, as a result of the HS2 route. Where applicants are successful in their
application, the Government would agree to purchase a property at its unblighted open market
value (i.e. the value of the property as it would have been without any effect arising from the
high-speed rail proposals).
2.1.2 The NTS is a non-statutory scheme (it is not required by law). It is administered by HS2 Ltd on
behalf of the Government. Applications will be considered against the scheme criteria by a panel
of three fully independent professional members, who will recommend to the Secretary of State
for Transport whether an application should be accepted. In most instances, the
recommendation will be reviewed and a final decision made by a Senior Civil Servant with
delegated authority from the Secretary of State. However, if the Senior Civil Servant disagrees
with the panel’s recommendation, the case will be decided by the Secretary of State or a Minister
with delegated authority.
Before applying
2.1.3 You should first check whether you may be eligible for Statutory Blight, Express Purchase or Rural
Support Zone (RSZ) cash offer/voluntary purchase options before applying under the NTS
scheme.
1 Introduction
HS2 Need to Sell scheme Guidance notes and frequently asked questions
2
2.1.4 The graphic on the next page shows the property schemes that are available now, and those
schemes that will be made available in the future. More information on all the schemes, as well
as maps on which you can check your eligibility, are available at www.gov.uk/claim-compensation-
if-affected-by-hs2
Statutory Blight
2.1.5 The Secretary of State for Transport has issued safeguarding directions for all phases of the HS2
route. Eligible owner-occupiers whose properties fall wholly or partly within the ‘safeguarded’
area are able to serve a Statutory Blight Notice on the Government, requesting the purchase of
their property under the provisions of the Town and Country Planning Act 1990.
RSZ cash offer option
2.1.6 A property owner who has already claimed a cash offer under the RSZ scheme is still able to
apply to the NTS scheme, and if your application was successful under the Need to Sell scheme
we would recoup the cash offer payment, plus statutory interest from the Need to Sell purchase
price.
2.1.7 Where a cash offer has been claimed under the RSZ scheme, and an NTS scheme application has
subsequently been made where HS2 construction or operational impacts contribute to a
compelling reason to sell, the panel and decision maker will specifically consider whether there
has been a significant change in construction or operational plans, and the predicted impact on
the property to which the application relates since the cash offer was claimed. Evidence that
would be considered would include, but would not be limited to, environmental statements (draft
and final), or revised realignments of the line of route.
2.1.8 The panel and decision maker will also consider any change in the applicant’s personal
circumstances since the cash offer was claimed.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
3
HS2 Need to Sell scheme Guidance notes and frequently asked questions
4
3.1.1 It is in your interests to provide as much supporting evidence as possible to help the independent
panel make an informed recommendation, and the Senior Civil Service member / Minister make
an informed decision, on your application.
3.1.2 In exceptional circumstances, where an application does not meet all the criteria but a strong
overall case can be made for the purchase of the property, the panel may recommend exercising
discretion.
3.1.3 The application form includes a full list of information and documentation that can be used as
evidence to prove eligibility under the criteria.
Criterion 1 – Property type
Do I have an interest in the property which means
I am eligible to apply?
YES
I am an owner-occupier of a private residency
YES
I am an owner-occupier of a business
YES
I am an owner-occupier of an agricultural unit
YES
I am a mortgagee (e.g. a bank)
YES
I am a personal representative of a deceased person
YES
I am a reluctant landlord
3.1.4 To be eligible for the NTS scheme, you must provide evidence that you have a qualifying interest
in the property. The definition of a ‘qualifying interest’ is contained in Part 6, Chapter II of the
Town and Country Planning Act 1990. It includes:
resident owner-occupiers of private residential properties;
owner-occupiers, or leaseholders with at least three years remaining on the lease of business
premises with an annual rateable value of not exceeding £44,200 in Greater London or
£36,000 for the rest of England (please refer to your local authority’s business rate banding
for further details of rateable values); and
owner-occupiers of agricultural units.
3.1.5 Owner-occupiers, or leaseholders with at least three years remaining on the lease of business
premises with an annual rateable value under the thresholds detailed above are eligible for the
NTS scheme. Any offer made under the scheme would only be for the unblighted market value of
the premises; a business itself cannot be sold as a going concern to the Government under this
scheme nor will any compensation be payable for the winding up or relocation of the business.
3.1.6 Owner-occupiers must have an ‘owner’s interest’ on the date the application is signed. This is
either a freehold or leasehold interest in the property. If it is a leasehold interest, the tenancy
must be signed for a certain term of years, not less than three years of which remain unexpired
on the date the application is signed.
3 Criteria
HS2 Need to Sell scheme Guidance notes and frequently asked questions
5
3.1.7 For the purpose of the NTS scheme, the following property interests will also be able to apply:
mortgagees with a right to sell the property and who can give immediate vacant possession;
personal representatives of a deceased person who had one of the above qualifying interests
at the time of death; and
‘reluctant landlords’ – individuals who can demonstrate that they had a compelling reason to
sell at the time they moved out of the property in order to avoid or escape a situation of
unreasonable burden, and that letting the property could provide only temporary relief from
this burden, and they do not own another home.
3.1.8 Ownership of a freehold or leasehold interest is defined by the names on the Land Registry title –
or, for ‘unregistered land’, on the title deeds or conveyance for the property.
3.1.9 If you only wish to sell part of your property, you must clearly state this in your application and
provide a clear plan of the area you wish to sell. This must also correspond with the area you
have marketed for sale.
3.1.10 An applicant who is an owner-occupier will need to show that they meet occupancy
requirements.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
6
Do I meet the occupancy requirements?
Private residency
must either be living in the property at the date on which the application is submitted and must have owned it and lived in it as their main residence for at least six months before that date;
OR
if the property is empty, must have lived there for at least six months prior to it being empty, provided that it has not been empty for more than 12 months and has not been occupied by anyone else since.
Business premises
must hold a qualifying interest in the premises at the date of application and must have owned or leased it for at least six months before that date and have operated a business from there throughout this time;
OR
if the property is empty, the applicant must have operated a business from there for at least six months prior to it being empty, so long as it has not been empty for more than 12 months.
Agricultural unit
must have had a qualifying interest in the agricultural unit and have occupied it for at least six months before that date;
OR
if the agricultural unit is not occupied, the applicant must have a qualifying interest in it, and must have occupied it for at least six months prior to it being empty, so long as it has not been unoccupied for more than 12 months;
AND
for the purpose of these schemes, we also require that the main residence of the owner is located on the agricultural unit
Non-residents
must have the right to sell the property and can give immediate vacant possession.
Representatives of a deceased person:
In such cases, the Land Registry title for the property does not need to be updated with the name(s) of the beneficiary under the will.
Entitlement can be proven by submitting relevant documentation demonstrating entitlement, such as a death certificate, a will and grant of probate and letters of administration.
Reluctant landlords must show that:
the property applied for is the only property that the applicant(s) own(s) and the applicant ceased to reside at the subject property after the announcement of the section of route closest to their property (see page 11 for list of dates) and the applicant(s) now live in accommodation that they do not own.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
7
Criterion 2 – Location of property
3.1.11 Is your property in such close proximity to the HS2 route that it would be likely to be
substantially adversely affected by either the construction or the operation of
the new line?
3.1.12 Distance from the route is one factor, but others include:
the particular characteristics of the property and the nature of its local area, including its
position and its surroundings;
the character of the line once completed (e.g. whether it will run in a cutting or on a viaduct);
the likely impacts of the construction of the line in the area;
the topography of the area (e.g. whether it is a flat flood plain or hilly); and
the distance to any nearby points of significant change to the character of the line (for
example, a cut-and-cover tunnel entrance or a viaduct).
3.1.13 The panel will consider each application on a case-by-case basis, taking into account the variable
characteristics of the HS2 route. When considering an application, the panel will use engineering
and construction drawings, mapping software and aerial photographs (if available) provided by
HS2 Ltd to consider the impact of the construction or operation on the applicant’s property. If
they wish to, applicants may also submit their own photographic evidence of the features of their
property and the immediate vicinity to support their statements about the effects on their
property.
3.1.14 In a case where a property is located near to a proposed junction which may in the future enable
a link between HS2 and any NPR network, the panel would take into account the construction
impacts only arising from the ‘passive provision’ which would enable the junction to be built.
Creating “Passive provision” means that the Government is making plans now to enable a
potential future NPR network to connect onto the HS2 network so that its construction would not
disrupt HS2 services in the future. The impact of a junction’s future use as part of any NPR
network would not be considered by the NTS panel, nor would any potential operational impacts
of future NPR rail lines, which are out of scope of the HS2 project and the NTS scheme.
3.1.15 Overview and detailed maps, with which you can gauge the proximity of your property to the HS2
route, can be found at: www.gov.uk/hs2
3.1.16 There is no fixed distance within which a property must be situated in order to satisfy this
criterion. The purpose of this criterion is to determine whether a property’s location means that it
would be likely to be substantially adversely affected by the construction or operation of the HS2
route. The location criterion is needed to link the geography of the property to the HS2 route and
will take into account the variable characteristics of the HS2 route. This is not designed to
determine generalised blight: that is assessed separately under the ‘effort to sell and the impact
of blight’ criterion.
3.1.17 If any changes to the HS2 route are announced, applications received in the three months after
the announcement date would be considered against both the old route and the new route. The
property would only need to meet the criterion for one of these routes for the application to be
accepted. After three months from the date of the route change announcement, applications will
be considered only against the new route.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
8
Tunnels
3.1.18 Under this criterion, the panel will only consider surface construction and eventual infrastructure,
which constitutes surface or cut-and-cover/green tunnelled sections of the route, vent shafts and
tunnel entrances (or any other surface infrastructure). The panel will not consider bored (deep)
tunnels near the property.
Homeowner Payment scheme Zone
3.1.19 If your property is located within the existing or proposed boundaries of the Homeowner
Payment (HOP) scheme zone, this does not necessarily mean that the property will be affected by
the construction or operation of HS2. The HOP scheme provides a cash payment to property
owners living close to the HS2 railway in rural areas and where the railway is not in a tunnelled
section. Payments made under the HOP scheme are not compensation, nor are they intended to
address generalised blight. The scheme’s intention is to provide an early share of the benefits of
HS2 to property owners who may not otherwise directly benefit from the railway because their
property is not close to an HS2 station stop. It is therefore possible for a property to be located
within a HOP zone, but not to be substantially adversely impacted by the construction or
operation of HS2.
Criterion 3 – Effort to sell and the impact of blight
3.1.20 The purpose of this criterion is to determine whether it is the blight resulting from HS2,
rather than any other factor, which is the reason why the property has not been sold or
could not be sold, other than at a substantially reduced value (blighted value).
You will be expected to provide evidence to show that:
You have sought marketing proposals from at least three recognised estate agents, including
proposals for what a realistic unblighted asking price for your property should be;
Your property has been on the market for at least three months immediately prior to the
date of application, with at least one recognised estate agent. We would suggest that you
continue to market your property at least until the outcome of your application is decided;
You have made all reasonable efforts to sell your property in the context of the current
market, including testing more than one asking price;
HS2 is the reason that the property has not been sold or cannot be sold – other than at a
substantially reduced (blighted) value – through feedback from viewings or those who have
chosen not to view;
and;
You have not received an offer within 15% of its realistic unblighted asking price, or you can
show evidence that an offer received above this level represents a blighted offer.
3.1.21 We use the term ‘recognised estate agent’ to mean an estate agent with experience of marketing
properties in the local area, advertising through a variety of media. This can include estate agents
who do not have a physical presence in the local area, but who, for example, speak to potential
viewers, collect feedback, provide a ‘For Sale’ board (or online listing), and a floor plan, and take
professional photographs.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
9
Offers received
3.1.22 The requirement that all reasonable efforts should have been made to sell a property and that,
despite those efforts, no offers have been received within 15% of its realistic unblighted asking
price, helps to demonstrate any effect of HS2. We make the distinction between the asking price
of the property and the final purchase price of the property; the asking price is set with the aim of
achieving the best possible price. We would not expect applicants to accept the blighted value of
the property (i.e. the amount that the property is worth following the HS2 announcement). If you
have evidence that an offer received within 15% of a realistic unblighted asking price is a blighted
offer, then you should submit this.
3.1.23 If at the time you submit an application, or prior to your application being submitted to the panel
for consideration, you receive an offer for your property that is within 15% of the unblighted
asking price, we will not be able to submit your application to the panel until you are able to
demonstrate that the offer has been accepted or declined. If you decline the offer because you
consider it is a blighted offer, the panel will expect to see evidence to demonstrate this.
Applicants are not expected to accept a blighted price for their property. However, if you accept
any offer, regardless of whether it is within 15% of the asking price, the NTS Secretariat will not be
able to submit your application to the panel for consideration whilst a sale is in progress. This is
because it is not appropriate for the Government to intervene in or prevent an open market sale
or to distort or impact the property market by competing with open market buyers in order to
buy a property under the NTS scheme.
Inability to market a property
3.1.24 Evidence provided within an NTS scheme application about your attempts to actively market your
property will be carefully considered. In particular, evidence that a number of local estate agents
have refused to market the property due to HS2 is considered to be key information. In this
situation, we would not expect a property to be fully marketed. Evidence that local estate agents
have refused to market the property should be in either letters or emails from estate agents to
the applicant.
Upfront fees and paid representatives
3.1.25 We would not expect an applicant to incur upfront, non-refundable marketing fees with a
recognised estate agent that are specifically due to HS2. If you are asked for an upfront marketing
fee from an estate agent that is specifically due to the proposals for HS2, and you want this to be
taken into consideration, you must provide clear written evidence of this in your application. This
does not apply if the estate agent concerned charges upfront fees (for example, if they charge a
fee to market the property instead of receiving commission) for all properties irrespective of HS2
proposals.
3.1.26 If you choose to use a paid representative who is also your estate agent, or agent or if you enter
into an agreement with an estate agent, or agent who would gain financially from the sale of the
property specifically to the Government under an HS2 scheme, please note that any market
appraisal, feedback or other evidence provided by this estate agent or agent will not be able to
be taken into account by the panel or the decision maker. This is to protect both the
applicants and the interests of the taxpayer by only considering advice from estate agents, agents
who are deemed to be independent and therefore do not have a vested interest in profiting from
the sale of the property to the Government.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
10
Other routes to marketing property
3.1.27 Given the variety of options available to sellers today, this criterion recognises that ‘self-
marketing’ might form part of an applicant’s efforts to sell their property. This would include
websites that allow users to upload details of their property themselves, in the form of a listing, to
publicise its availability. However, it is unlikely that this sort of self-marketing approach would be
able to provide the same level and quality of evidence as using a recognised estate agent.
3.1.28 This criterion requires that information is to be included within an application regarding estate
agents’ marketing proposals and feedback from those who viewed – or chose not to view – the
property in question. Self-marketing efforts would not be ignored under this criterion, but the
requirement for marketing with at least one recognised agent still applies.
Examples of evidence that where possible, should be submitted in support of this criterion:
the performance of the current housing market and the efforts that sellers would ordinarily
have to make in such circumstances, particularly if they needed to sell their property (for
example, sourced from estate agents, chartered surveyors or the media);
the price at which the property would be marketed, ignoring the effect of plans for HS2 (for
example, through providing a range of market appraisals from estate agents);
evidence that you have approached at least three estate agents for a proposed asking price
and that the eventual asking price used reflects professional advice;
evidence that more than one asking price has been tried (for example, through
advertisements or correspondence with your estate agent);
the agency or sales agreement with your estate agent; if more than one recognised estate
agent has been used to market the property, all agency agreements and evidence of the
marketing carried out by all agents should be provided;
evidence that the property has been actively marketed with at least one recognised estate
agent for a minimum of three months;
the feedback provided by potential purchasers on viewings carried out during the marketing
of the property; evidence should be provided from or be able to be verified by a recognised
estate agent;
any information from the estate agent demonstrating that potential purchasers did not want
to view the property due to the anticipated impact of HS2;
evidence that an offer received was a blighted offer, such as feedback from the prospective
buyer to estate agents, and local property market information on the difference between the
asking price and the sale price;
written evidence (emails or letters) that you are unable to market your property owing to at
least three recognised estate agents refusing to take it on due to HS2.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
11
There are some specific instances where the Government has determined that evidence to
support an applicant’s efforts to sell the relevant property is not required. These instances are:
where an application is made by the estate of a deceased party that would have otherwise
been accepted under the RSZ scheme; and
where a reluctant landlord does not qualify for RSZ or Express Purchase, although the
location of their property would have ordinarily have qualified for these schemes, had they
met the owner-occupancy and other scheme requirements. In this circumstance they would
be seeking discretion under Criterion 1, Property Type.
Criterion 4 – No prior knowledge
Did you buy your property before you could be reasonably expected to have been aware
of the high speed rail proposals?
YES
If you completed on your purchase or lease of your property before the publication of the HS2 route section closest to your property, you will qualify.
NO
An assessment will be made (please see below).
3.1.29 If you bought or leased your property after the publication of the high-speed rail proposals
closest to your property, we may consider that purchase had been made with foreknowledge of
the HS2 route.
3.1.30 In considering this criterion, the panel and decision maker will look at:
the amount of information available at the time of purchase; and
whether this information was such that a reasonable person could have foreseen the
potential for generalised blight.
3.1.31 The relevant dates for each phase are as follows:
Phase One – 11 March 2010
Phase 2a – 28 January 2013
Phase 2b – 28 January 2013, or 7 July 2016 (proposal of M18 route through South Yorkshire
only)
In relation to NTS scheme applications relating to the route to the west of Measham, where the
route proposed is similar to the route set out in January 2013, applicants will need to show that
they were not aware that the route proposed at the time would impact on their property at the
time of purchase.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
12
3.1.32 Purchasers who completed after the route announcement dates may find they are now in
proximity to the HS2 route, but were not at the time of purchase following subsequent changes
or alternative options to the proposed HS2 route. In these circumstances, applicants will need to
provide satisfactory evidence that they had no prior knowledge of those route changes, or could
not reasonably have foreseen the potential for generalised blight on their property caused by the
HS2 scheme. The route changes were announced on 20 December 2010, 10 January 2012, 16
May 2013 and 25 November 2013 (for Phase One), on 30 November 2015 (for Phase 2a), and on
15 November 2016, 17 July 2017, and 6 June 2109 (for Phase 2b) and may be announced at any
point in the future.
3.1.33 There may be cases where purchases or leases were completed after the initial route
announcement, but where the purchasers were not aware of the proposals, or were unaware
that the property would be in proximity to the HS2 route. For example, if the searches relating to
the purchase or lease of the property were undertaken before the route announcement date, but
the purchase or lease did not complete until after it, the panel would take this into account.
3.1.34 Types of evidence that may be provided to successfully demonstrate that a property buyer
could not have foreseen the potential for generalised blight will include material in the public
domain which indicated the level of impact of the HS2 route on the property in question at the
time the property was acquired. This may include, but not be limited to, construction or
operational plans for the railway, route realignment information, the relevant Working Draft
Environmental Statement, and the final Environmental Statement, and records of Parliamentary
discussion on relevant proposals.
It is expected that this information will be provided by the NTS Secretariat, upon receipt of a
location specific request from the applicant, although such information sources may be referred
to directly by an applicant. Any change in the likely impact of HS2 route on their property would
need to be directly linked to evidence submitted in support of Criterion 5- Compelling reason
to sell.
3.1.35 Where the application relates to prolonged noise or disturbance, the applicant is also expected to
consider and provide evidence on how the change in impact contributes to the compelling reason
to sell.
3.1.36 This criterion is in place in order to avoid abuse of the NTS scheme by individuals buying a
property at its blighted value in order to sell it to the Government at an unblighted value later,
thereby profiting from the difference. This protects the interests of taxpayers and of those
looking to sell their property who have a compelling reason to do so. In cases where the Secretary
of State has agreed – due to extenuating circumstances described in paragraph 3.1.2 - to acquire
a property where the no prior knowledge criterion has not been met, HS2 Ltd will consider
whether it would be appropriate to make an adjustment to the price the Secretary of State is
willing to pay for the property to take account of its value at the time it was originally purchased.
(See Frequently Asked Question on page 24 “How do I demonstrate that I had no prior knowledge
of the High Speed Rail proposals?”)
HS2 Need to Sell scheme Guidance notes and frequently asked questions
13
Criterion 5 – Compelling reason to sell
Do you have evidence of a compelling reason to sell your property, or that you would be
placed under an unreasonable burden if you could not sell within the next three years?
3.1.37 The NTS scheme is intended to allow for a sale at the full unblighted open market value of
properties which are blighted by the HS2 route, for those who have a compelling reason to sell.
The NTS scheme is intended to help people who would be placed under an unreasonable burden
within the next three years if they were unable to sell their property except at a significant loss
due to proposals for HS2. It is not intended to either mitigate or exploit property market
performance.
3.1.38 If you can demonstrate that an unreasonable burden would occur within three years from the
date of an application, we would expect this criterion would be met. In the final three years of the
NTS scheme, this timeframe will only extend to the end of the NTS scheme and therefore may be
less than three years. This is because the market is expected to normalise towards the end of the
operation of the NTS scheme, and one year after the HS2 railway has been first open for public
use, another property measure – Part 1 compensation – will be available. Part 1 compensation is
statutory compensation which may be claimed under Part 1 of the Land Compensation Act 1973
to address a reduction in value of a property arising from the physical impacts of an operational
railway.
3.1.39 Depending on the particular circumstances of an application, scenarios such as unemployment
or the division of assets in a divorce settlement could provide a trigger for a compelling reason to
sell. Redacted examples of applications that have been accepted and rejected under this criterion
can be found on page 34.
3.1.40 Information is periodically published online on the types of compelling reasons to sell which have
been successful and unsuccessful under the NTS scheme, and is available at:
https://www.gov.uk/government/publications/hs2-phase-one-exceptional-hardship-scheme-
applications-statistics
3.1.41 Prospective applicants to the NTS scheme should not categorise themselves as fitting into one of
these scenarios or a ‘typical’ scenario, but should instead demonstrate why they have a
compelling reason to sell their property within the next three years.
3.1.42 The winding-up of the estate of a deceased person would normally be regarded as representing a
compelling reason to sell.
3.1.43 The evidence that the applicant provides must demonstrate why they would suffer an
unreasonable burden within the next three years, as a result of the circumstances set out, if they
cannot sell their property at the current time. The evidence required is only that which
demonstrates the compelling reason to sell in the application i.e. if the reason given is not
financial (e.g. health issues) then financial evidence is not required.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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3.1.44 If your application is wholly or partially related to health and mobility issues, the panel and the
decision maker will take into consideration the following factors when assessing applications:
Applicants should not be expected to have to take on additional support in order to
undertake routine maintenance of their property, because their medical condition(s) means
that they cannot undertake it themselves;
Applicants should not be expected to incur significant additional expense in order to modify
their property to meet their medical or mobility needs;
Applicants whose long-term health condition or disability means that they require significant
support from their family should not be expected to live in a location where they cannot
access that support;
Applicants whose medical condition(s) means that they will need to regularly use local
amenities should not be expected to remain living in a location where they cannot access
them easily and independently;
The panel and the decision maker, where they conclude that the medical condition being
suffered is likely to worsen, will have the discretion to look further ahead than three years when
considering whether to accept an application; i.e. they believe that the medical condition will not
present a compelling need to sell in the next three years, but that it would occur on a longer
timeframe. The panel and the decision maker will make the assessment on whether to exercise
this discretion on the basis of the evidence presented.
4 Application process 4.1.1 If an applicant is in receipt of a state pension, (or will be of state pensionable age within three
years of submitting their application under the NTS scheme), evidence to support plans to retire
would not generally be required in support of Criterion 5 – Compelling reason to sell - unless their
application is wholly or partially related to financial circumstances resulting from their retirement.
4.1.2 The NTS Secretariat is unable to advise applicants on evidence that may result in a successful
application, as each case will depend on their individual circumstances. The role of the NTS
Secretariat is to manage a fair and efficient decision-making process on behalf of the Secretary of
State for Transport. It is the applicant’s responsibility to supply all the relevant evidence to
support their application.
4.1.3 The NTS scheme does not require or expect applicants to commission valuations of properties by
a chartered surveyor at any stage prior to or during the application process. Those considering
the application will take into account the views of the marketing estate agents within the evidence
supplied on what the realistic unblighted asking price would be.
4.1.4 Reading and understanding the NTS scheme’s requirements is an essential part in the completion
of any application and providing sufficient supporting evidence. If you have any queries, please
contact the HS2 Helpdesk who will be able to assist you. If you have previously applied to the NTS
scheme and been unsuccessful, then you will have been contacted by your case officer to explain
why you were not successful and where your application may require different/additional
evidence in relation to one or more of the criteria. It is important that you read and understand
this feedback if you are thinking about making a further application if your circumstances have
changed or you are able to provide additional evidence.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
15
4.1.5 The NTS scheme is aimed at supporting those most directly and adversely affected by the HS2
proposals. It is evidence-based and decisions are taken on the facts as they are presented in an
application. An application is unlikely to be successful if it is resubmitted using the same core
information that was used in a previously unsuccessful application, hoping for a different
outcome. If there is no further meaningful evidence to submit or if there has not been a material
change in an applicant’s circumstances, the applicant will need to give serious consideration
whether there is merit in submitting a repeat application.
4.1.6 You do not need to appoint professional representatives to assist with your application. The
application process is designed so that no third party agent is needed to act on behalf of an
applicant. Having applied for the scheme, you will be allocated an HS2 Ltd Case Officer as your
main point of contact.
4.1.7 If you do need or want to ask a third party to help with your application, you can do so. Some
applicants may wish to ask a friend, relative or a professional. The application must explain the
relationship between the applicant(s) and any representative with whom we are asked to
correspond. For any statement made on the applicant(s) behalf, a representative must sign the
statement(s) and declare their name, firm and position in that firm (if applicable) and that the
information is correct to the best of their knowledge. Applicants should be aware that this
additional input from a third party may well add time to the application process.
4.1.8 If you choose to use a paid representative, or if you enter into an agreement with an estate agent,
agent who would gain financially from the sale of the property specifically to the Government
under an HS2 scheme, please note that any market appraisal, feedback or other evidence
provided by this estate agent or agent will not be able to be taken into account by the panel
or the decision maker.
Step one: Submitting the application and supporting evidence
Complete the application form and submit it with as much supporting evidence as you
can provide.
Please see the sets of examples of documentation in the application form; these are intended
to give an idea of the types of evidence that will be expected.
– Page 2 of 14: proof of identity;
– Page 4 of 14: evidencing the property type criterion;
– Page 7 of 14: evidencing the location of property criterion;
– Page 8 of 14: evidencing the effort to sell and the impact of blight criterion;
and
– Page 11 of 14: evidencing Criterion 5: Compelling reason to sell criterion.
We encourage applicants to provide evidence to cover at least the past six months, as this will
help the panel to ensure that it has a full picture of the applicant’s circumstances.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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If you don’t at first provide documentary evidence of statements made, and in original or
certified copy form, this will cause a delay to a decision being made on your application. This
evidence, or an explanation of why it cannot be produced, is needed before the panel
considers the application. Therefore, if one or more pieces of evidence cannot be produced,
the reason for this should also be included in the application.
If providing certified copies of evidence, these should be certified by persons such as a UK
solicitor, accountant, a doctor listed on the General Medical Council website, or a bank
manager. This person’s name and address should be recorded so that he/she can be
contacted, if necessary. If applicants cannot provide originals or certified copies of
documents, they should explain why the originals are unavailable when making their
application, to avoid delays.
Alternatively, we do accept copies of documents which have been certified using the official
Post Office Identity Document Checking Service. Should you choose to use this service we will
require the original completed ID Checking Service form and the original till receipt for the
payment of this service. The date your application is received by HS2 Ltd should not exceed a
period of two months from the date of the ID Checking Service till receipt. If any of these
requirements are not met then we will not accept certification by the Post Office
One piece of documentation is required to verify the identity of all those who need to sign the
application form. This could be a document that you are already providing as evidence for
another aspect of your application. Please see the declaration section of the application form
for a complete list of documents that can be used to verify your identity.
Step two: NTS Secretariat reviews your application
The NTS Secretariat will acknowledge your application via email or letter. It will then review
your application to ensure that it is ready for consideration by the panel and contains the
information specifically requested on the application form. If information is missing, or if
there is an obvious lack of evidence provided in relation to any of the criteria, you will be
contacted and asked if you would like to provide it. In addition, in almost all cases the estate
agent(s) currently marketing the property will be contacted.
Original documentation will be verified and returned to the applicants as soon as possible
after receiving the application.
Copies of all documentation will be taken and originals returned. If it is not possible to
produce a clear copy of the document (due to age/condition) it may be necessary to retain
the original. In this event the NTS Secretariat will contact applicants directly to make them
aware that originals will be retained.
The NTS Secretariat will hold paper and electronic copies of your documentation in
accordance with the Data Protection Act 2018.
For information about how HS2 will handle your personal information please see our Privacy
Notice, which is available via the following link,’ https://www.hs2.org.uk/privacy-notice/
HS2 Need to Sell scheme Guidance notes and frequently asked questions
17
Step three: Consideration by the panel of professionals
Completed applications will be submitted to the NTS panel for consideration.
The three members of the panel will be fully independent of HS2 Ltd and the Department for
Transport.
The panel will make a recommendation to the Secretary of State for Transport. The decision
to either accept or refuse the application will, in most instances, be taken on their behalf by a
Minister or Senior Civil Servant with delegated authority.
Step four: Decisions on applications by the Secretary of State
A Senior Civil Servant who has delegated authority from the Secretary of State will consider
your application. They will either make the final decision or present their view to the Secretary
of State or to a Minister for a final decision.
If your application is accepted, you will have three years from the date of your acceptance
letter to commence the process of selling your property to the Secretary of State You can
begin the valuation process at any time within the first two and a half years, giving a
subsequent period of six months to accept an offer and instruct your solicitors to begin the
conveyancing process. If you do not instruct your solicitors within the three-year period, the
acceptance will no longer be valid and you will need to re-apply to the NTS scheme. Please
see the 'How long are valuations valid for?' section of the Frequently Asked Questions for
more detail.
If you accept the offer within the three-year period and have instructed solicitors but do not
actively pursue the sale, we will withdraw the offer if no active conveyancing process is
underway within six months of the three-year period expiring.
The offer will represent 100% of the unblighted open market value at the time of the
valuation. The unblighted open market value at that point may be different from the
unblighted realistic asking price used when marketing the property.
If you are unsuccessful, the NTS Secretariat will write to you, detailing in full the reasons for
the decision.
You can re-apply if there is a material change in your circumstances or you are able to provide
new evidence that may be relevant to the reason(s) your application was turned down. If you
are unable to provide new evidence, and your circumstances have not changed, it is highly
unlikely that a reapplication on these grounds would result in a different outcome.
You need to re-apply only in relation to the criterion or criteria on which you were previously
unsuccessful, provided that:
– the application is submitted within six months of the previous decision being
communicated (i.e. six months from the date on the most recent, previous decision letter);
and
– there has been no material change in your circumstances in relation to the criterion or
criteria on which you had previously been successful.
Otherwise, re-application would need to re-address all five criteria.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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Representation throughout the application from professionals and others
The application process is designed in a way that does not require a third party to act on
behalf of an applicant. We endeavour to provide as much information as possible in this
document to help potential applicants. Once an application is submitted, applicants are
welcome to contact HS2 Ltd with questions at any point in the process using the contact
details provided in their acknowledgement.
However, applicants are welcome to use a third party to help with their application, if they
wish to do so. Please note that any costs incurred in doing so will not be reimbursed by the
DfT or HS2 Ltd. A third party may, for instance, be a friend or relative or a professional.
However, the relationship between the applicant(s) and any representative with whom we are
asked to correspond must be made clear in the application.
For any statement made on the applicant(s) behalf, a representative must sign the
statement(s) and declare their name, firm and position in that firm (if applicable) and that the
information is correct to the best of their knowledge. Applicants should be aware that this
additional input from a third party may well add time to the application process.
As set out on page 10, if your representative is also your estate agent, please note that any
market appraisal or other evidence provided by this agent will not be able to be taken into
account by the panel. This is to protect both applicants and the interests of the taxpayer by
only considering advice from estate agents who are deemed to be independent and
therefore do not have a vested interest in profiting from the sale of the property to the
Government.
The applicant(s) (i.e. the person(s) with the qualifying interest in the property) must sign and
date the declaration page and read and understand every page of the completed
application form and every piece of evidence being submitted on their behalf.
Representatives will be copied in to all correspondence, but it will always be sent directly to
the applicant(s) for security, transparency and speed. Please therefore ensure that you
provide direct contact details for all applicants, such as an email address and
telephone number, even if a representative is being used. If the representative holds
power of attorney for the applicant, this is not required.
We will also require additional, explicit consent to be provided by the applicants where a
representative requests sight of documentation such as valuation reports for the applicant’s
property in cases which have been accepted before we are able to disclose this
documentation to the representative.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
19
Accepted applications and offer made
Where an application has been accepted on the understanding that the compelling reason to
sell is urgent, it is expected that the applicant will actively seek to progress the sale of their
property, as quickly as is feasible.
Please note that if HS2 Ltd or DfT become aware of any information or a material change in
circumstances that would affect the decision made, at any point between the decision letter
being sent out and exchange of contracts, we reserve the right to review the decision. This
could result in the retraction of the acceptance/offer. If this is the case, applicants will be
entitled to reapply to the NTS scheme to reflect their change in circumstances or additional
information. We will not retract your acceptance/offer if, after a decision letter is sent out, you
receive an offer on the property.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
20
Making an application
Who can I speak to before submitting an application?
If you have any questions about the application process, please call the HS2 Helpdesk on 08081
434 434 or email us at [email protected].
Where can I find an application form for the Need to Sell scheme?
Application forms and guidance are available at the following website address:
https://www.gov.uk/claim-compensation-if-affected-by-hs2/need-to-sell-scheme
Alternatively, please call the HS2 Helpdesk on 08081 434 434 or email us at:
[email protected] so that we can make arrangements to send you a copy.
Who will I be in contact with once I have submitted an application?
The NTS Secretariat (HS2 Ltd employees) will acknowledge that they have received your
application. The correspondence that you receive will contain contact details for the case officer
responsible for your application. This case officer will then be your point of contact for any
queries about your application. Your case officer can support you in your application, but is not
able to comment or advise you on the substance of your application.
How long will it take to consider my application?
Assuming that all information and documentation is submitted correctly, a decision on your
application will normally be made within three months of our receiving it, although this can
depend on the volume of applications. We will aim to process applications more quickly if it is
possible.
Cases will be dealt with in the order that they are received. As all applicants are applying with
what they consider to be a compelling reason to sell, it would not be fair to introduce a fast-track
system for some applicants.
What is HS2 Ltd’s role in relation to the NTS scheme?
HS2 Ltd manages the NTS scheme for the Secretary of State through its NTS Secretariat. However,
recommendations and decisions on individual applications are not made by HS2 Ltd.
Why do I have to have a compelling reason to sell when it is clearly evidenced that HS2 is
the reason my property hasn’t sold?
The Government has been clear that it must seek to balance the needs of individuals with the
impact on the public purse in the design of its non-statutory property schemes. Seeking evidence
of a compelling reason to sell means that public money can be targeted towards those most in
need and also supports other Government objectives such as community cohesion.
How long is the NTS scheme going to be in operation for?
The government has made a commitment that the NTS scheme will be in operation until one
year after each individual phase of the railway is in operation.
What percentage of applications are successful?
Details on the number of applications and acceptances for the Exceptional Hardship Scheme and
the Need to Sell scheme are available at:
https://www.gov.uk/government/publications/hs2-phase-one-exceptional-hardship-scheme-
applications-statistics
5 Frequently asked questions
HS2 Need to Sell scheme Guidance notes and frequently asked questions
21
Can I apply to the NTS scheme if I have previously accepted an RSZ scheme cash offer?
Yes. Where a cash offer has been claimed under the RSZ scheme, and an NTS application has
subsequently been made, the panel and the decision maker will specifically consider in their
review of the application, whether there has been a significant change in predicted construction
or operational plans, and the impact on the property to which the application relates. Evidence
that would be considered would include, but not be limited to, environmental statements (draft
and final), or realignments of the line of route.
The panel and the decision maker will also consider any change in the applicant’s personal
circumstances since the cash offer was claimed.
Application Criterion 1 - Property type
Can I submit an NTS application for a property for which I am not the owner occupier?
It is not expected that an application will be submitted for a property for which an applicant is not
the owner occupier, unless in specific circumstances where the applicant is;
A mortgagee for the application property;
A representative of a deceased person; or
A reluctant landlord.
Further details of each of these specific circumstances, are outlined on page 6 of the NTS scheme
guidance notes and in the application form document. If the applicant does not own or have the
right to sell the property, the application will not be processed.
Can I submit an NTS application for a business or agricultural unit / premises?
Owner-occupiers or leaseholders with at least three years remaining on the lease of agricultural
units or business premises with an annual rateable value not exceeding £44,200 in Greater
London or £36,000 for the rest of England, are able to apply to the NTS scheme. However, any
offer made under the scheme would only be for the unblighted market value of the business
premises. The scheme does not allow for the purchase of an actual business itself, or for costs
associated with the winding up or relocation of a business.
How do I demonstrate that I have a qualifying interest in my property?
To demonstrate your interest in your property, you will need to provide proof of ownership. This
will be the Land Registry Office copy entry if your property is registered at the Land Registry or
the epitome of title and conveyance to the current owner if your property is unregistered.
How do I demonstrate that I am the resident of, or occupy, a property?
For owner-occupiers of a property, at the time of application we would expect one piece of
evidence that contains the applicant’s name and address details for the occupied property which
is dated within the three months immediately prior to the application date. The second piece of
evidence must also contain the applicant’s name and address and is expected to be dated at least
six months prior to the date of the first piece of evidence. Both documents must be from
different organisations.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
22
Where a property is empty, you may still be eligible under the NTS Scheme. You will need to
provide evidence that the property has been empty for no longer than 12 months from the date
of application and you were an occupier for at least six months prior to the property being empty.
We would expect to see evidence of the date the property was vacated together with two pieces
of evidence demonstrating occupation for a period of six months prior to the property becoming
empty.
What type of evidence do I use to demonstrate that I have occupied the property for six
months?
A full explanation of acceptable evidence for this criterion is set out on page 5 of the application
form, which is divided into two lists, A and B. Please review this carefully and ensure you provide
the correct amount and type of documentation from each list. The lists include utility bills, council
tax bills, bank, building society, mortgage or credit card statements, and these must cover the six
months immediately prior to your application or earlier.
The information provided should be dated at least six months apart.
What if a utility bill, council tax bill or bank statement includes only the details of one of
the applicants from a joint application?
It is acceptable to provide evidence of only one applicant being resident in the property, however
please ensure all evidence provided is addressed to that applicant.
What documents are required to confirm my identity?
Please ensure you provide either original or certified copies of documents for confirmation of
your identification. This can be your passport, driving licence or national identity card.
Application Criterion 2 - Location of Property
Does the property that I am seeking to sell need to be a set distance from the new HS2
route if it is to quality for the NTS scheme?
There is no fixed distance from the proposed HS2 route within which a property must be
situated. However, the property would need to be in close enough proximity to the HS2 route so
as to be substantially adversely affected by either the construction or the operation of the new
line. In the case where a property is located near to a proposed junction which may in the future
enable a link between HS2 and any NPR network, the panel would consider the construction
impacts only arising from the ‘passive provision’ which would enable the junction to be built. The
impact of a junction’s future use as part of the NPR network would not be considered by the
panel, as this is outside the scope of the HS2 project and the NTS scheme.
Does the property that I am needing to sell qualify for the NTS scheme if it is over or
adjacent to a bored (deep) tunnel?
A property will only quality for the NTS scheme if it is impacted by surface construction and
eventual infrastructure. This constitutes surface or cut-and-cover/green tunnelled sections of the
HS2 route, as well as vent shafts and tunnel entrances (or any other surface infrastructure).
HS2 Need to Sell scheme Guidance notes and frequently asked questions
23
Application Criterion 3 - Effort to Sell and the impact of blight
When I market my property, is there a requirement to have a ‘For Sale’ sign displayed
outside the property when it is marketed?
No, it is not a requirement to have a “For Sale” sign displayed outside the property when it is
marketed.
What if a local estate agent refuses to market my property?
If a local estate agent refuses to market a property, or requires a fee before they will market a
property because they do not believe it will sell as a result of HS2, it is possible to submit evidence
showing this as part of an application. A letter or email from the estate agent should be sufficient.
This evidence would be submitted in substitution of the required evidence that marketing
proposals have been sought from that estate agent.
If I provide evidence that a local estate agent refuses to market a property because they
do not believe it will sell as a result of HS2, do I still need to provide evidence that I sought
other estate agents to market my property?
The NTS scheme requires that marketing proposals are sought from at least three recognised
estate agents. A refusal by a local estate agent to market a property can be accepted as one
attempt to obtain a market appraisal, although it is preferable to include as many market
appraisals as possible if other agents are willing to market the property. Should three or more
local estate agents refuse to market a property, it would be necessary to provide evidence of this
refusal from each estate agent.
What if no estate agent will market my property?
If all local estate agents refuse to market your property, this refusal would need to be evidenced
(a letter or email from the associated estate agents should be sufficient). This may then be
acceptable as evidence that it has not been possible to market a property for three months.
I believe my property has been blighted by plans for Northern Powerhouse Rail. Can I
apply to sell my home through the HS2 NTS scheme?
The NTS scheme has been made available on an interim basis only to owners of properties
affected by the passive provision of proposed junctions which may in the future link HS2 and a
future NPR network, and is subject to consultation with affected residents.
The panel would take into account the construction impacts only arising from the passive
provision proposed to enable the junction to be built. “Passive provision” means that the
Government is making plans now to enable a potential future NPR network to connect onto the
HS2 network so that its construction would not disrupt HS2 services in the future.
The impact of a junction’s future use as part of any NPR network would not be considered by the
NTS panel, nor would any potential operational impacts of future NPR rail lines, which are out of
scope of the HS2 project and the NTS scheme.
The Government has committed to considering whether a different property support and
compensation package is needed in the period until future NPR routes are confirmed.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
24
Application Criterion 4 - No prior knowledge
How do I demonstrate that I had no prior knowledge of the High Speed rail proposals?
If you completed on your purchase or lease of your property before the publication of the HS2
route section closest to your property, you are able to demonstrate no prior knowledge. If you
bought your property after publication of the High Speed rail proposals closest to your property,
we may agree that purchase had been made with foreknowledge of the HS2 route. In considering
this, the panel and the decision maker will look at the amount of information that was available at
the time of purchase, for example, the Working Draft Environmental Statement, the
Environmental Statement, and construction and operational plan route information.
Certain property searches would normally have been carried out when you purchased your
property. This may have highlighted that the property would be close to a proposed
infrastructure project, like HS2, and your solicitor may have further highlighted this to you in
correspondence, searches, the title report or other information. If you purchased after the
announcement of HS2 in your area, you should submit copies of the searches and any other
relevant documents to demonstrate whether this was raised during the conveyancing process.
How would the Government determine whether to pay an adjusted price in cases where
the Secretary of State agrees to acquire a property where the no prior knowledge criterion
has not been met, but a strong overall case has been made to accept the application?
In these circumstances, if it can be determined that the blight affecting the relevant property
has resulted from HS2 and not some other factor, then the Secretary of State may adjust the
price he is willing to pay for a property acquired under the NTS scheme by the same
percentage difference between its unblighted and blighted value at the time it was purchased.
A standard valuation will be undertaken to determine the property’s current, unblighted value,
as would be the case ordinarily. However, alongside this, the Valuation Office Agency will
undertake a desk-top valuation to determine if the property acquired with prior knowledge,
was acquired at a blighted price.
Whether or not a property was originally acquired by a property owner at a blighted price
would be determined by obtaining and reviewing two valuations:
valuation 1 - the current unblighted value of the property.
valuation 2 – the unblighted value at the time of purchase.
If the original purchase price was within 15 per cent of valuation 2, then the Government may
agree to pay the full unblighted value of the property (valuation 1). The assumption would be
in this case that the property was purchased at an unblighted value.
However, if the price was less than 85 percent of valuation 2 at the time of purchase, then it
would be assumed that the buyer had originally paid a blighted value.
For example, should the valuation show that the property was originally acquired at a value 20
per cent lower than its unblighted value at the point it was purchased, then the Secretary of
State may decide to adjust the price he is willing to pay for the property. In this case, he may
decide to offer 5 per cent less than the property’s current unblighted value, which is the
percentage difference between what is considered to be the property’s original unblighted
and blighted value.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
25
Application Criterion 5 - Compelling Reason to Sell
What type of circumstances are accepted under the NTS scheme as a compelling reason to
sell?
The NTS scheme provides support for those with a compelling reason to sell their property.
Applications are therefore received on a wide range of different personal circumstances relating
to an applicant’s health, financial, employment or family life stage circumstance. Please see pages
33 to 41 for summary examples of successful and unsuccessful applications under Criterion 5
and the types of evidence that could be submitted for certain reasons to sell.
Decision Making
Who decides if I qualify for the NTS scheme?
An independent panel of three panel members will review your application to the NTS scheme.
They will provide a recommendation for the decision-maker who then decides if you qualify
under the NTS scheme.
How will the panel consider my application?
The NTS scheme is designed as a paper-based scheme, without the need for any personal
representation from applicants or any visits to the property. In all circumstances your application
should be supported by full evidence in relation to all NTS scheme criteria. We recognise that in
certain limited circumstances it may be appropriate for the panel to request a site visit or to allow
personal representation to ensure fairness and equality within the application process. The panel
members may agree, where exceptional circumstances apply and a request has been made, to a
site visit or to allow personal representations from the applicants.
Who is the decision-maker?
The decision-maker is a Senior Civil Servant or Minister with delegated authority to make
decisions on behalf of the Secretary of State for Transport. They review the panel’s
recommendation and decide if you qualify for the NTS scheme.
Who are the members of the NTS panel?
The NTS panel is formed of three independent individuals who, receive a panel fee and expenses
from HS2 Ltd but are not employees of HS2 Ltd or the DfT.
How are the NTS panel selected?
The NTS panel are selected through a rigorous appointment process which is managed by HS2
Ltd and overseen by the DfT.
How do I know that the NTS panel are independent?
When applying to become a panel member, each proposed panel member needs to demonstrate
that they have the experience and skills required to evaluate and assess NTS applications in an
independent and unbiased manner. Following their review of individual applications, each panel
member has to declare at the start of each panel meeting that they have no conflict of interest in
relation to the applications to be considered. You can review a full list and short biographies for
each panel member at:
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/fi
le/640966/hs2_need_to_sell_panel_member_profiles.pdf
HS2 Need to Sell scheme Guidance notes and frequently asked questions
26
How does the panel reach a recommendation?
A panel meeting will be scheduled and each panel member will individually review all the
applications to be considered at that panel meeting. The three panel members will then come
together to consider the individual applications and make a recommendation to the decision-
maker.
How does the panel decide to recommend that I qualify for the NTS scheme?
The NTS scheme is an evidence-based scheme. The panel review the evidence that the applicant
has provided as part of their application and make a recommendation using that evidence
together with any additional information about the HS2 route.
What if the panel cannot agree to recommend that I qualify or don’t qualify for the NTS
scheme?
If the panel does not all agree on a recommendation, a decision can be made by a majority of the
panel. However, a dissenting panel member can, if they believe it is necessary, produce a
‘dissenting member’ report. This report is then made available to the decision maker when they
review the panel’s recommendation.
How does the decision-maker decide if I qualify under the NTS scheme?
The decision-maker reviews the panel’s recommendation and, if required, will also review the
detail of your application and supporting evidence before making a decision.
What if the panel decides that an application does not qualify for the NTS scheme?
In this circumstance, the NTS panel will provide a recommendation to the decision-maker that an
application does not qualify for the NTS scheme. The decision-maker will review the panel’s
recommendation and decide upon the case.
How will I be notified if I am successful or unsuccessful in my application to the NTS
scheme?
Following a review of your case at a panel meeting and subsequently by the decision-maker, a
letter will be sent to the applicant from the HS2 Ltd team managing the NTS scheme. This letter
will advise you if the decision-maker has decided if you have been successful or unsuccessful in
your application to the NTS scheme.
How will I know why I have been unsuccessful in my application to the NTS scheme?
If you are unsuccessful in your application to the NTS scheme, a letter from the HS2 Ltd
Secretariat which manages the NTS scheme will clearly outline why the decision-maker has
concluded that the application was not successful.
Can I discuss my case with the panel members or the decision-maker?
No. To ensure impartiality and consistency, it is necessary that both the panel members’ and the
decision-maker’s decisions are based only on the information in the application and the
supporting evidence.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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Is it normal for an applicant to resubmit their application to the NTS scheme on multiple
occasions?
Some applicants are successful on their first application, while other applicants are successful
following the submission of additional information or following a change in their circumstances. It
is unlikely that a reapplication made on the same grounds, with the same evidence, would result
in a successful outcome if it has previously been unsuccessful. Applicants are therefore
encouraged to carefully review the reasons given by the decision-maker if a previous application
has been unsuccessful when considering whether to reapply.
It is your responsibility to articulate and support with evidence how you meet the NTS scheme
criteria. Providing the appropriate clear evidence greatly assists the panel in making their
recommendation and the decision maker in reaching a decision.
Can the panel and the decision-maker use discretion in relation to my case?
If the panel believes that extenuating circumstances mean that an application should be accepted
despite not meeting all the criteria, it can recommend that the application should still be
accepted.
Valuations and valuers
If my application to the NTS scheme is successful, what will be the basis of the valuations
given and payment to be made?
The valuations will be based on the unblighted open market value of the property – that is, the
value of the property without any effect arising from proposals for a high speed rail line. This will
not necessarily be the price at which you had marketed your property. It will be an independent
assessment, carried out by qualified chartered surveyors, of what the sale price (value) should be.
The payment is simply this sale price. It will not cover additional costs, such as the seller's agents'
fees, legal fees or removal costs, because they would normally expect to meet these costs
themselves.
Please note that the Government will purchase the entire property as it was marketed before its
acceptance under the NTS scheme. If the property significantly changes after acceptance of an
application, you must re-apply to the NTS scheme with this new information.
How will my property be valued?
If the Secretary of State for Transport agrees in principle to buy your property, two valuations will
be carried out. These will be done by two independent Royal Institution of Chartered Surveyors
(RICS) registered valuers. One will be chosen by HS2 Ltd from a pool of chartered surveyors who
are familiar with your area and have appropriate expertise.
The applicant can choose to select another from the pool, or any RICS registered valuer (see
below) in the UK who agrees to take on the instruction (including conditions on the format of the
report and a maximum fee). Both valuations will be instructed and paid for by HS2 Ltd. If the
valuations are within 10% of each other (calculated by taking the difference between the two
values as a percentage of the higher value), the Secretary of State will offer a price that is the
average of the two.
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If the valuations differ by more than 10% (calculated by taking the difference between the two
values as a percentage of the higher value), an additional valuation will be obtained from the HS2
Ltd pool (chosen by the applicant). The third valuer will be provided with the two previous
valuation reports for consideration, with the valuation figures themselves removed. The offer will
be made on the average of the closest two valuations.
If three valuations have been undertaken and there are no two closest figures (i.e. the highest
and lowest figures are equidistant from the middle figure), the middle valuation figure will be
used as the offer price. The valuation date will be the date on which the valuer inspects the
property.
A different valuation methodology may be followed if your application is accepted even though
you had Prior Knowledge of HS2 but discretion has been shown by the decision maker in relation
to Criterion 4, No Prior Knowledge (see page 24).
Who can I pick as my choice of valuer?
Any RICS registered valuer can be used, providing that valuer does not have any conflict of
interest with respect to your property or your household (or anyone else connected to the
application). This includes that the valuer cannot be employed by or associated with the
firm/individual that is representing you in your application or has been involved in the marketing
of your property in any way. This includes any estate agents that provided a market appraisal,
even if you didn't use them.
The RICS is the professional body for the valuers that must be used and can be contacted to
verify if a valuer/firm is registered and has the appropriate qualifications (www.rics.org).
If you want to, you can choose any firm in the HS2 Ltd pool of valuers, or a specific valuer from
one of these firms. We would then pick a second firm from this list.
How did HS2 Ltd appoint its pool of valuers?
The pool of valuers has been appointed by HS2 Ltd following a competitive tender exercise to
identify those who can demonstrate the resource and capability to cover valuations over the
geographic extent of the route. All valuers are independent chartered surveyors registered with
RICS, and have the competence and professional knowledge to undertake valuations in
accordance with the 'Red Book' manual of valuation standards.
Are the pool of valuers/valuations independent of HS2 Ltd and DfT?
Yes. The valuers are instructed to provide an open market valuation of property in accordance
with the RICS guidance - RICS Valuation Professional Standards January 2014. The full definition of
open market value is:
"the estimated amount for which an asset or liability should exchange on the valuation date
between a willing buyer and a willing seller in an arm's length transaction after proper marketing
and where the parties had each acted knowledgeably, prudently and without compulsion."
Do the valuers on HS2 Ltd's list of valuers have local knowledge?
The valuers have been appointed because they have the capability to cover valuations over the
geographic extent of the route. It is important to recognise that many local estate agents are not
RICS registered valuers and are not qualified to provide an open market valuation.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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How long are valuations valid for?
If your application is accepted, you will have a total of three years from the date of your
acceptance letter to commence the process of selling your property to us. You can request the
valuations to be commissioned by HS2 Ltd at any time within the first two and a half years, giving
a subsequent period of six months to accept our offer and instruct your solicitors to begin the
conveyancing process. If you do not instruct your solicitors within the three years, the acceptance
will no longer be valid and you will need to re-apply to the scheme.
Please note that it is up to you to decide on the point at which you instruct the valuations to take
place within the first two and a half years of your acceptance letter. Your offer will then be based
upon the valuations that reflect the date on which the valuers inspect your property. Once you
have received your offer your property will not be re-valued at any point (either within or after
the three- year period). An applicant would not be able to pay for a re-valuation. Please therefore
carefully consider the point at which you would like the valuations to be commissioned.
Other
If you offer to buy my property and I accept, how will the purchase proceed?
The purchase process will be handled in the same way as any private property purchase. As with
any private purchase, the time the purchase process takes will vary depending on the
circumstances of the case.
Following your acceptance of the offer, HS2 Ltd will instruct its solicitors to start the legal
formalities and its property acquisition agents to start the purchase process. They will appoint
surveyors to undertake structural and condition surveys. The surveyors will contact you directly to
make the appointment to visit your property.
I submitted an application and was turned down, but since then my circumstances have
changed. What can I do?
You can re-apply on the criterion/criteria on which you were previously unsuccessful if:
there is a material change in your circumstances; or
you can provide new evidence that may be relevant to the reason(s) your application was
turned down.
However, there are two conditions to re-applying in this way:
the application must be submitted within six months of the date of the previous decision
letter; and
there must have been no material change in the applicant’s circumstances in relation to the
criterion/criteria on which they had previously applied successfully; otherwise, the
reapplication would need to address all five criteria.
In the case of a reapplication within six months of the date of the previous decision letter, the
panel will see the detail of the previous decision and the evidence in relation to the successful
criterion/criteria from your earlier application. This is so the panel has all the necessary
information and evidence on the successful criteria and can fully consider and deliberate on the
reapplication. Please note that the decision on the previously successful criteria will not be
overturned, provided that you declare that your circumstances have not changed.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
30
Is this my only opportunity to receive assistance from the Government?
No. The Government has introduced a package of non-statutory property measures to address
the concerns of individuals who may be impacted by the construction or operation of the HS2
railway.
You can also claim for Part 1 Claims under the Land Compensation Act 1973 one year after the
operation of the railway begins. (https://www.gov.uk/government/publications/a-guide-to-part-i-
claims).
Who will manage the purchase of my property?
Once you accept the offer for your property, your case officer will assign the purchase of your
property to one of HS2 Ltd’s suppliers. You will be allocated a named person from that supplier
who will become your main point of contact (other than your solicitors) throughout the purchase
process.
Can I rent my property from the Government if I sell it to the Government under the NTS
scheme?
If your application has been successful and you have accepted the Government's purchase price
offer under the NTS scheme, you can ask HS2 Ltd to note your interest in renting the property
back from the Government following its sale. This would trigger a process of standard rental
referencing checks on the applicant. The property would also be assessed to determine if it could
be made suitable for letting in accordance with legal requirements, and in line with sound
commercial principles. You should request this from your case officer in good time, and before
solicitor's details are exchanged, to allow requests to be assessed and appropriate letting
documents drawn up.
Will you pay any agents' fees in respect of my application or any additional valuations?
No.
If I am accepted under the NTS scheme and move away, will I still be eligible for the
homeowner payment?
No.
How should I complain to HS2 Ltd if I am unhappy with the service received?
If you are unhappy with the service received from HS2 Ltd staff in dealing with your application
then you should follow the HS2 Ltd complaints procedure, which can be found at
www.gov.uk/government/organisations/high-speed-two-limited/about/complaints-procedure.
Please note that if your application has been unsuccessful, you can re-apply (see above). The
outcome of an application cannot be altered by complaining to HS2 Ltd.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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The guidance implies that it may be possible to have my property purchased even if I don’t
meet the NTS scheme criteria, if I have special circumstances or I own an atypical property
– how can I apply for this?
There is no application form, but you can ask HS2 Ltd to consider your case atypically. This just
means it is recognised that there may be some cases that merit support even though such cases
do not meet the requirements of either the statutory or non-statutory property schemes.
How do I request to be considered as having an atypical property or special circumstances?
In the first instance, you may wish to discuss your case with HS2 Ltd’s Land and Property team by
contacting them via the HS2 Helpdesk on 08081 434 434 or at [email protected]. There is
also a freephone Minicom number (08081 456 472) for callers with hearing and speech
difficulties.
Is there more information on what HS2 Ltd/Government consider as being ‘special
circumstances’ or an ‘atypical’ property?
The Government has deliberately decided it does not wish to limit the types of cases that might
be brought to it for consideration, which it considers may be the unintended consequence of
attempting to defining these terms. HS2 Ltd (and the DfT if necessary) consider cases submitted
to it outside its established non-statutory property schemes on this basis on their particular facts.
Do I need to have previously applied for the NTS scheme or another scheme before my
case can be considered atypically?
No this is not necessary. However, it is worth considering making an application through the NTS
scheme first to see whether you are successful. Even if you do not meet all the published NTS
scheme criteria, you may still be accepted under the NTS scheme if the panel and decision maker
agree that there is a strong overall case to accept your application.
Who makes the decision on whether I own an atypical property, or have special
circumstances?
Any decision to provide support over and above the statutory or non-statutory property schemes
is made by the DfT on behalf of the Secretary of State, taking into account advice from HS2 Ltd.
In some cases approval may also need to be sought from HM Treasury.
I have been unsuccessful in applying to the NTS (or other) scheme, can my case be
considered atypically?
Consideration of cases involving an atypical property or special circumstances are reserved for
exceptional cases, and such consideration should not be regarded as an appeal facility in cases
where an applicant has been unsuccessful under the established schemes. HS2 Ltd considers
whether a property is atypical, or whether there are special circumstances, when processing
applications made to HS2 property schemes.
What makes my circumstances special or my property atypical?
An atypical property or special circumstances are those not provided for by existing statutory or
non-statutory schemes. Circumstances may include for example, consideration of particular
medical conditions or special living requirements.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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How do I have urgent atypical property / special circumstances considered?
Where urgent or critical circumstances prohibit the timely application to the appropriate non-
statutory scheme, an individual may appeal directly in writing to HS2 Ltd and/or to the DfT,
outlining the exceptional circumstances faced.
If I have previously received a cash offer from the RSZ scheme, can I apply to the NTS
scheme?
A property owner who has already claimed a cash offer under the RSZ scheme is still able to
apply to the NTS scheme, and if your application was successful under the NTS scheme we would
recoup the cash offer payment, plus statutory interest from the NTS purchase price.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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Introduction
Under the NTS scheme, owner-occupiers who meet the criteria will be able to ask the
Government to purchase their home for its full unblighted market value.
An independent panel will consider each application on a case-by-case basis and recommend
whether the property should be purchased. Applicants are asked to submit evidence against the
five criteria:
Property type – applicants are asked to demonstrate that the property in question is owner-
occupied or that they are acting as a ‘reluctant landlord’, needing to rent the property as a
result of HS2.
Location – to ensure that the impact of HS2 on a property is considered, although there is no
fixed outer boundary to the NTS scheme.
Effort to sell – applicants must have marketed their property without success for at least
three months unless there are circumstances that make this inappropriate or unnecessary.
No prior knowledge – applicants must have bought their property before the initial preferred
route for each phase was announced:
– Phase One - 11 March 2010
– Phase 2a - 28 January 2013
– Phase 2b - 28 January 2013 or 7 July 2016 (Proposal of M18 route through
South Yorkshire only)
In relation to the NTS scheme applications on the route to the west of Measham where the
route proposed is similar to the route set out in January 2013, applicants will need to show
that they were not aware that the route proposed at the time would impact on their property
at the time of purchase.
In relation to purchasers who completed after the route announcement dates but may find
they are in proximity to the HS2 route, but were not at the time of purchase following
subsequent changes or alternative options to the proposed HS2 route, applicants will need to
provide satisfactory evidence that they had no prior knowledge of those route changes, or
could not reasonably have foreseen the potential for generalised blight on their property
caused by HS2. The route changes were announced on 20 December 2010, 10 January 2012,
16 May 2013 and 25 November 2013 (for Phase One), on 30 November 2015 (for Phase 2a),
and on 15 November 2016, 17 July 2017, and 6 June 2019 (for Phase 2b) and may be
announced at any point in the future.
Compelling reason to sell – a variety of different circumstances can be considered, but some
scenarios where we consider applicants would be able to make a strong case that they have a
‘compelling reason to sell’ include: unemployment; relocation for a new job; dividing assets as
part of a divorce settlement; ill-health; and the need to release capital for retirement. It is also
the case that a compelling reason to sell may arise because of a combination of factors. In
exceptional cases, prolonged disturbance and noise disruption arising from the construction
or operation of HS2 may contribute to a compelling reason to sell. However, generally it is
expected that applicants will first explore the specific arrangements under the prolonged
disturbance compensation scheme that has been developed for this purpose. .
6 Compelling reasons to sell
HS2 Need to Sell scheme Guidance notes and frequently asked questions
34
This guidance seeks to provide applicants with clarity on the types of reasons and evidence that
could amount to a compelling reason to sell by drawing on examples of past NTS successful and
unsuccessful cases. For the compelling reason to sell section of your application, the NTS panel
requires a clearly stated summary of an applicant’s compelling reason(s), to sell, with each
element of this statement being supported by evidence.
Guide to the types of evidence that an applicant may seek to provide under certain
circumstances
Applicants need to be able to demonstrate why they have a compelling reason to sell their
property now, or evidence that they would be placed under an unreasonable burden if they were
unable to sell their property in the next three years.
Applicants are therefore encouraged to submit as much evidence as possible, as the panel will
need to see evidence in support of each statement that is made by an applicant.
The following examples seek to provide a guide to the types of evidence that an applicant may
seek to provide under certain circumstances, together with providing a summary of examples for
both successful and unsuccessful compelling reason to sell (Criterion 5) submissions.
Financial – Change in circumstance
Successful example Unsuccessful example
The sale of a property necessitated by a significant reduction in income and a resulting inability to service previous commitments. This occurring as a result of a loss of employment and an inability to obtain new employment that provided an income matching that formerly obtained. This was evidenced through the provision of detailed financial information outlining the applicant’s full financial circumstance, income, outgoings, investments and commitments.
The sale of a property necessitated by the loss of employment. Unsuccessful as a result of a failure to evidence the full financial circumstance through the provision of a detailed income and expenditure summary.
Financial – Difficulty
Successful example Unsuccessful example
The sale of a property to meet financial commitments that were due within three years from the date of application, the sale mitigating a situation that would otherwise have resulted in an unreasonable financial burden upon the applicant.
This was evidenced through the provision of evidence of a financial commitment to be realised within three years.
The sale of a property to meet financial commitments following the failure of a business interest.
Unsuccessful as a result of a failure to evidence the full financial circumstance faced.
Applies to Financial - Change in circumstance and Financial - Difficulty
In support of an application to sell a property required as a result of financial circumstances, it might be expected that the following types of evidence would be submitted:
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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Official paperwork/records that give a complete picture of your finances, including full evidence of your income and outgoings, plus savings/loans/mortgages/ other assets where relevant, for an appropriate period (normally at least the last six months) preceding the date of your application. This evidence will include original copies or certified copies of account statements and or other relevant financial information.
Life stage – Retirement (also see Life stage – Location/need of current property)
Successful example Unsuccessful example
The sale of a property so that the applicant might downsize and relocate because of a reduced retirement income with resulting need to plan for retirement. Demonstration that the sale of the property was freeing up monies and reducing outgoings. This was demonstrated through the provision of financial evidence. In this case medical evidence was also provided although this is not always necessary to evidence a need to downsize.
The sale of a property so that the applicant might downsize and relocate following retirement due to their property becoming an unreasonable burden due to their age. Unsuccessful as a result of a failure to evidence their inability to maintain their existing property and their assertion that the maintenance of the property was to become an unreasonable burden due to their age.
In support of an application to sell a property required as a result of retirement, and a resulting unsuitability of a property, it might be expected that the following types of evidence would be submitted:
Documentary evidence to demonstrate that you have retired in [month/year] or that you plan to retire from current job in [month/year] by providing documentary evidence.
Documentary evidence of having sought/looked for suitable retirement property in the applicants proposed retirement location.
Documentary or photographic evidence to demonstrate that you are unable to maintain current property (Details of the costs incurred, or that would be incurred, in maintaining and running an existing property).
Evidence of retirement planning and a resulting need to sell an existing property to provide for the balancing of retirement income and expenditure.
If an applicant is in receipt of a state pension, (or will be of state pensionable age within three years of submitting their application under the NTS scheme), it is not expected that evidence to support plans to retire would be required in support of Criterion 5 – Compelling reason to sell unless their application is wholly or partially related to their financial circumstances.
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36
Life stage – Family
Successful example Unsuccessful example
The sale of a property so that an elderly applicant may sell their property and move to a more appropriate property located more closely to a family member. This was demonstrated through the provision of medical evidence and details confirming the address of their family member and proposed care arrangements.
Applicants wanting to sell their property so that they might move in with their immediate family, who might then provide for their care, which would be impossible without moving home, due to the family member’s work commitments. Unsuccessful as a result of a failure to evidence the circumstance referenced within the application and the case for a relocation.
In support of an application to sell a property required as a result of family circumstances, and a resulting unsuitability of a property, it might be expected that the following types of evidence would be submitted:
Property particulars and photographs demonstrating why the applicant’s existing property is not suitable for their family’s requirements.
Details of those currently living in property (e.g. birth certificates, electoral register) together with details of any specialist requirements of those living in the property.
Evidence of those who need to be provided for in the applicant’s property and those who no longer need to be provided for within the applicant’s property.
Life stage – Education
Successful example Unsuccessful example
The sale of a property, to enable a relocation that enables a child to attend a school meeting that child’s particular special requirements/needs. This was evidenced through a demonstration that the required specialist education could not be provided locally to the applicant’s existing property.
The sale of a property to allow a move into an alternative state school catchment area. Unsuccessful as a result of a failure to evidence a specialist educational requirement that was not otherwise provided for within the school catchment area of their existing property.
In support of an application to sell a property required as a result of a desire for a child to attend an alternative school, it might be expected that the following types of evidence would be submitted:
Offer letters and general details of the schools that have provided offers to the applicant’s child or children.
Evidence that local schools are not equipped to provide for the specialist schooling requirements of an applicant’s child or children. This might be in the form of a letter from an appropriate educational specialist or medical practitioner and or the published details of the services provided by a specific school.
Evidence of issues experienced at current school, which necessitate a move to a new school, or other issues causing significant concerns about the suitability of a child’s current school.
The details of the applicant’s child’s/children’s existing schooling arrangements and the location and the distances between this school and their existing property.
Maps showing the location and travel routes and transport options to the various schooling options. Details of the financial or employment implications resulting from the different schooling choices
available to the applicant’s child or children.
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Life stage – Location/needs of current accommodation
Successful example Unsuccessful example
The demonstration of a long-established retirement plan, through detailed evidence (both historic and current), to relocate to a different property.
Applicants having bought their property before they had a family, felt that having had children, the location and layout of their property was not meeting their family’s needs.
Unsuccessful as a result of a failure to evidence that either the location, or the layout of their property was unsuitable for their family.
In support of an application to sell a property required as a result of the applicant’s life stage and location of their existing property, it might be expected that the following types of evidence would be submitted:
Maps showing location of property and distance from local amenities/services. Details of the property and its surrounding area. Details of alternative property and the location of property found or being sort. Current and historic evidence demonstrating a long-term plan to relocate to an alternative area. This
might include details of long-term financial planning or other evidence that establishes the long-term nature of the plan.
Life stage – Type or size of accommodation
Successful example Unsuccessful example
The birth of an additional child necessitating a move to a larger property to provide for the growing family’s need for increased bedroom and common area accommodation. This was demonstrated through the evidencing of the applicant’s family circumstance and the provision of details of their existing property.
Several generations of a family living in a property that would ordinarily only provide for the comfortable accommodation of the property owner and a guest. Unsuccessful as a result of a failure to evidence a need to permanently provide accommodation for the other family members
In support of an application to sell a property required as a result of the applicant’s life stage and the type and size of their existing property, it might be expected that the following types of evidence would be submitted:
Documentation including floor plans and photographs, so as to demonstrate that the size, layout or location of a property, make it inappropriate for the applicant’s circumstance.
Documentation demonstrating that the property is inaccessible or not appropriate for those with restricted mobility.
Details demonstrating that alterations required to make the property suitable for the applicant are not reasonable, be that as a result of cost to the applicant or because of the level of complexity, disturbance or effect on the re-sale value of the property.
Documentation that demonstrates the property or its grounds are too large for the applicants to maintain, be that as a result of cost to the applicant or as a result of the applicant’s reduced mobility.
Documentation demonstrating there is a financial burden to maintaining a large property. Medical evidence that the applicant’s current health situation demonstrates why it is no longer
suitable for them to remain in the property. Medical evidence that current accommodation is no longer suitable and or medical evidence of the applicant’s current health situation.
Documentation demonstrating the need to relocate to an alternative type or size of accommodation.
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Employment – Relocation
Successful example Unsuccessful example
Relocation as a result of the acceptance of an employment offer (equivalent role to the applicant’s existing employment), where that new employment was located some distance from the applicant’s existing property, necessitating a change to the applicant’s daily commute.
Relocation as a result of the acceptance of an employment offer. Unsuccessful as a result of a failure to evidence that their offer of employment was a concrete proposal, nor that the role was commensurate with their existing employment skills or future employment aims.
In support of an application to sell a property as a result of a job relocation/job move, it might be expected that the following types of evidence would be submitted:
An official signed letter to the applicant confirming the relocation/job offer from a named person at the employer, on headed paper.
If not provided in the letter, confirmation of the position of the person at the employer and their involvement in the recruitment/relocation process.
Documentation or correspondence providing the specifics of where the relocation is from and to, and the timescales involved.
Documentation or correspondence evidencing the reasons for the job move/business case for the re-location where possible/applicable.
Details of the applicant’s existing work place location and the distances between this and their existing property.
Details of the applicant’s new work place location and the distances between this and their existing property.
Circumstance – The winding-up of deceased’s estate
Successful example Unsuccessful example
The sale of a property so that the executor/beneficiaries of a deceased’s estate can complete the winding-up of that estate. This was evidenced through the provision of the required legal documents.
No unsuccessful examples
In support of an application to sell a property required as a result of the winding-up of deceased's estate, it might be expected that the following types of evidence would be submitted:
The provision of the Will of the deceased and legal documents specifying the details of the executor of estate, an applicant would be required to provide (originals or certified copies).
HS2 Need to Sell scheme Guidance notes and frequently asked questions
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Circumstance – Divorce
Successful example Unsuccessful example
The sale of a property, so that a divorced couple can complete the division of their assets as required by court order.
This was evidenced through the provision of the legal documents associated with the divorce and a demonstration that neither party could remain in the property following their divorce.
The sale of a property as a result of an impending divorce. Unsuccessful as a result of a failure to provide the legal documents expected as a result of confirmation of divorce.
In support of an application to sell a property required as a result of a divorce, it might be expected that the following types of evidence would be submitted:
a decree nisi or absolute; court order; or other evidence of an agreed settlement and distribution of marital assets to demonstrate the
property is required to be sold in order for divorce to proceed.
Circumstance – Marriage / civil partnership
Successful example Unsuccessful example
The sale of a property, so that a recently married couple can sell their individually owned homes and, combine the proceeds to purchase a single marital home.
The need was evidenced through the provision of marriage documentation and location information related to the applicant’s property and both of their places of work.
The sale of a property so that a recently married couple might move into a single property that was jointly purchased. Unsuccessful as a result of a failure to evidence a compelling reason to sell their property, as opposed to continuing to reside in one or other of their properties.
In support of an application to sell a property to allow a couple to relocate and or jointly purchase a new home, it might be expected that the following types of evidence would be submitted:
Details of both parties’ work place locations and the distances between these and the applicant’s existing property or properties.
Details of both applicants’ properties. Details of dependents also expected to require accommodation. Details of any specialist property requirements. Details of the location that they wish to move to or evidence of a proposed purchase of a joint
property. Financial information required in support the purchase of the proposed property; e.g. bank
statements, mortgage statements, savings statements, in summary of the couple’s financial situation.
Evidence why it is necessary to purchase joint property and why it is not suitable to cohabit in existing property/accommodation.
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Health – Care requirements
Successful example Unsuccessful example
The sale of a property to allow the applicants to move into more appropriate accommodation. The need was evidenced through the provision of medical information and details of the applicant’s existing property, together with details of the accommodation to which they wished to relocate.
The sale of a property to enable the relocation of a relative to an area nearer to family. Unsuccessful as a result of a failure to evidence the need or viability of the plan to relocate to live with the relative.
In support of an application to sell a property required as a result of a need to provide for an applicant’s care, it might be expected that the following types of evidence would be submitted:
Medical evidence of current health which supports the applicant’s case that current accommodation is no longer suitable.
Documentation including floor plans and photographs, so as to demonstrate that the size, layout or location of a property, make it inappropriate for the applicant's circumstance.
Details demonstrating the care requirements of the applicant and the proposed care plan to be provided as a result of the sale of the applicant’s property.
Details demonstrating that, alterations required to make the property suitable for the applicant are not reasonable, be that as a result of cost to the applicant or as a result of the resulting complexity or disturbance.
Documentation that demonstrates the property or its grounds are too large for the applicants to maintain, be that as a result of cost to the applicant or as a result of the applicant's reduced capability.
Health – Type of accommodation
Successful example Unsuccessful example
The sale of a property so that the applicant can relocate to a smaller single storey property, in response to their increasingly reduced mobility.
One of the applicants demonstrated medical needs necessitating modifications to the applicant’s property. Unsuccessful as a result of a failure to evidence a significant expense or disruption would be incurred, in order to undertake the required work, and that this necessitated sale of the property.
See evidence in support of “Health – Location of accommodation” on page 41.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
41
Health – Location of accommodation
Successful example Unsuccessful example
Relocation from a large and isolated property, applicants seeking to move to an alternative property that is located more closely to local amenities / services and that has access / layout characteristics that would better fit with the needs of the applicants as they become less mobile.
Relocation from a large and isolated property. Unsuccessful as a result of a failure to evidence a medical or financial need for the sale of their property in order to move to elsewhere.
Applies to Health - Type of accommodation and Health - Location of accommodation
In support of an application to sell a property in response to medical requirements, and properties type or location, it might be expected that the following types of evidence would be submitted:
Medical evidence of current health situation. Medical evidence that the current accommodation is no longer suitable. Details demonstrating that the applicant has identified the types of alternative suitable
accommodation required. Evidence of no longer being able to maintain a current property. Evidence of no longer being able to readily access the existing property. Evidence that location of property is not suitably close to local amenities, doctor's surgeries
and the like. Evidence of having identified the type of suitable alternative accommodation sought.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
42
General examples of documentary evidence
The following list seeks to provide applicants with a guide to the types of evidence that an
applicant may seek to provide in support of their application. Although these examples are not
exhaustive, you may find it helpful to know that the general evidence in support of an application
can include, but is not restricted to, the following:
birth certificates, benefits statements, correspondence with schools/childcare providers;
passports;
official divorce documents;
court orders, including court orders to sell the property;
utility bills;
bills for council tax, telephone, fuel and other essential services;
bank/building society statements;
credit card statements/bills;
payslips;
HM Revenue and Customs-issued statements, such as P60 or P45;
HM Revenue and Customs tax documents e.g. tax assessment, statement of account,
notice of coding;
mortgage statements and other correspondence from mortgage providers;
letters from health authorities and trusts, hospitals, medical consultants, GPs or dentists;
audited/auditable company accounts;
letters from employers regarding redundancy, employment contracts, etc.;
receipts, invoices or other documentation evidencing financial expenditure;
statements of account regarding savings, ISAs, shares, bonds, share options and other
financial products representing assets;
death certificates, wills, grant of probate, letters of administration;
correspondence from Government departments (e.g. evidencing receipt of benefits or other
entitlements); or
letters and other documentation from qualified solicitors, accountants, barristers, chartered
surveyors and other professionals.
Where bank, building society or credit card account statements are downloaded from an online
banking facility and as a result do not contain the applicant’s name, account number, details of
the bank or the logo, please provide evidence that this documentation was sourced from the
bank, credit card company or building society and represents the account in question. This will
need to be certified or stamped by the account provider.
All supporting documentation provided should be originals or certified copies.
HS2 Need to Sell scheme Guidance notes and frequently asked questions
High Speed Two (HS2) Ltd
Two Snowhill, Snow Hill Queensway
Birmingham B4 6GA
Freephone: 08081 434 434
Email: [email protected] www.hs2.org.uk