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PROGRAM ACCURACY-North Region
with a class roster and include the participants:
First and last name, and OR#
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Accuracy Lab Common Child Support Errors
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• Most common errors found
• What screens to use
• What counts?
• Conversions-How often is this received?
Common Error: Using incorrect verification
Best Practice: Verify one month of recent and
representative income to determine earnings.
Child Support Error #1
3
Using Child Support Screens
(SMUX, SMU1, SAPH, SMEH)
Contribution Check/Receipts
Support agreement
Correspondence on support
payments
Court record
Statement of person providing
income-in-kind or child support
Acceptable Forms of Verification
Multiple Program Worker Guides
MP-2: Verifying Client Information
6. Income: C/D
https://apps.state.or.us/cf1/EligManual/EMnlFrame.htm?Page+ID=13-toc
Acceptable Forms of Verification
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Example #1
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Example #2
Questions??
Common Error: Incorrectly calculating child support
depending on how often it is received
Best Practice: Prospective budgeting requires using all
available information (verification of past income,
collateral contacts and conversations with the client)
to project future income
Child Support Error #2
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LOPES, MARIO
500 SPOON STREET
BEND, OR 97001
777-88-9999
SMITH, LANA
300 FORK RD
PORTLAND, OR 97233
666-55-4444FANCY PAINTING, INC
532 S AVE
SALEM, OR 97301
OLEG 111-22-3333 11-28-97 SON
BOB 235-64-8019 01-01-01 SON
ASHLIE 350-34-6090 05-22-15 DAUGHTER
SMU1, 234AA11111B41
EXAMPLE #3
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266.00
17544.71
18828.71
Do not use Court Ordered Child Support amount on this page.
SMU1
SMU1, 234AA11111B41
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Example #4
DAVIDSON, ALEX
687 NW RIGS STREET
TIGARD, OR 97331
221-56-0887
LUCKY, HOPE
54125 205TH AVE UNIT 13
PORTLAND, OR 97233
487-33-0330
FANCY PAINTING, INC
532 S AVE
SALEM, OR 97301
TASHA 540-88-6078 11-28-05 DAUGHTER
SMU1, 548CD11111B41
350.00
Do not use Court Ordered Child Support amount on this page.
EXAMPLESMU1
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Questions??
Common Error: Cash medical support is missed on
SMUX or not included and addressed.
Best Practice: Always remember to check the first page
of SMUX to see if cash medical support is ordered. If so
see program specific guidelines on how to address and
count for the case.
Child Support Error #3
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SNAP:
Narrate if any part of the child support is used for medical costs
Yes: Cash medical support is excluded: use SUP AMOUNT on SMR1 screen.
No: Cash medical support is included: use CHECK AMT on SMR1 screen.
ERDC/OSIP/OSIPM/QMB:
Cash medical support is included in determining countable income.
TANF:
Cash medical support is excluded in determining countable income.
How to Count Medical Support for Different Programs
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OLIVER, JOHN
123 WALL STREET
NEW YORK, NY 10001
111-82-8745
JONNTSON, MELISA
456 MAIN STREET
PORTLAND, OR 97233
540-85-8543HOME BOX OFFICE
1100 AVE OF THE AMERICANS
NEW YORK, NY 10036
JON 111-22-3333 11-28-99 SON
BOB 235-64-8019 01-01-01 SON
ASHLIE 350-34-6090 05-22-15 DAUGHTER
Do not use Court Ordered Child Support and Medical Support
amounts on this page.
SMU1, 234AA11111B41
EXAMPLE #5
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JONTSON, MELISA
SMR1
15
SMU1, 234AA11111B41
Questions??
Common Error: Worker does not verify who the child
support is being paid to, resulting in either incorrectly
counting or not counting income on the case.
Best Practice: Check SMEH to determine who the child
support payments are being made to.
Child Support Error #4
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SMU1, 111AA11111A41
JASON 111-22-3333 01-01-96 SON
WILLIAM 235-64-8019 05-21-99 SON
EXAMPLE #6KING, JOHN
800 WINTER RD
PORTLAND, OR 97229
658-25-4587
KING, KATE
333 NE SPRING ST
PORTLAND, OR 97233
457-25-6599
ABC CONSTRUCTION, LLC
999 SE 1ST RD
BEAVERTON, OR 97235
SMEH
NORLEY, KATE
BOFA
KING, JAMES
CHASE
KING, KATE
BOFA
KING, JAMES
CHASE
KING, KATE
BOFA
KING, JAMES
CHASE
SMEH, 111AA11111A41
NORLEY, KATE
BOFA
KING, JAMES
CHASE
KING, KATE
BOFA
KING, KATE
BOFA
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Questions??
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-Staff tools for SNAP, ERDC, and TANF
-Don’t forget to check your I-learn for additional resources.
-Want to learn more about eligibility screens? Contact your
local Quality Assurance Region team for IEVS training.
Questions?
Need more help?
Email questions to your Region Teams at:
District 1, 3 , 4: PROGRAM ACCURACY-West Region ([email protected])
District 2, 9, 15, 16: PROGRAM ACCURACY-North Region ([email protected])
District 5, 6, 7, 8, 10, 11: PROGRAM ACCURACY-South Region ([email protected])
District 12, 13, 14: PROGRAM ACCURACY-East Region ([email protected])
Presentation brought to you by the North Region Team:Stephanie Cooke, Yelena Levchenkova, Jean Cubic, Jouly Lao
Thank you and enjoy the rest of your day!
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