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TRAINING MANUAL
BOOKLET III
Responding to Disasters
FOR THE PROJECT ON
Capacity Building
in
Disaster Management
for Government Officials
and
Representatives of Panchayati Raj
Institutions & Urban Local Bodies
at District Level
(An Initiative of National Disaster Management Authority and Indira
Gandhi National Open University)
A-PDF MERGER DEMO
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National Disaster Management Authority (NDMA)
The NDMA has the Prime Minister of India as its Chairman. Other members of the Authority,not
exceeding nine, are to be nominated by the chairman. The chairman of the NDMA may designate one
of the members to be the Vice-Chairman of the NDMA. The Vice-Chairman of NDMA has the status
of Cabinet Minister and other members have status of Ministers of State. The NDMA has been assigned
the responsibility of laying down policies, plans and guidelines for disaster management for ensuring
timely and effective response to disaster.
The NDMA has the following responsibilities:
Lay down policies on Disaster Management;
Approve the National Plan;
Approve plans prepared by the Ministries or Departments of the Government of India in
accordance with the National Plan;
Lay down guidelines to be followed by the State Authorities in drawing up the State Plan;
Lay down guidelines to be followed by the different Ministries or Departments of the
Government of India for the purpose of integrating the measures for prevention of disaster
or the mitigation of its effects in their development plans and projects;
Coordinate the enforcement and implementation of the policy and plan for disaster
management;
Recommend provision of funds for purpose of mitigation;
Take such measures for the prevention of disaster, or mitigation, or preparedness, and capacity
building for dealing with the threatening disaster situation or disaster as it may consider
necessary;
Provide such support to other countries affected by major disasters as may be determined
by the Central Government;
Lay down broad policies and guidelines for the functioning of the National Institute of
Disaster Management (NIDM).
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The Indira Gandhi National Open University (IGNOU), since its establishment in 1985, has contributed
significantly to the development of higher education in the country through the open and distance
learning mode. IGNOU follows a learner-centric approach and provides seamless access to quality
education, innovative learning, flexible methodology, Information and Communication Technology,
professional skills and training.
The education is disseminated in conventional, as well as emerging inter-disciplinary areas, such as
consumer protection, disaster management, environment, human rights, women empowerment andchild development, participatory forest management, participatory planning, resettlement and
rehabilitation, food and nutrition. Various literacy programmes focusing on community awareness,
education and training in need-based and relevant areas have been successfully undertaken by the
University as a part of its strategy of social intervention and community capacity building.
Extension education is an important component of academic activities of IGNOU. It provides much
needed linkages between the community and the University. The University has established a network
of 43 Regional Centres, 6 Sub-Regional Centres and 1,400 Study Centres all over the country to
provide easy access and effective support services to the learners. These include Programme Study
Centres, as well as Special Study Centres for SC/STs, minorities, differently-abled learners, jail
inmates, and personnel of different wings of Defence and Para-military services.
The University develops its academic programmes through 21 Schools of Study comprising Faculty
trained in distance education methodology. The academic programmes of the University have multi-
media support. The University has facilities for audio, video, radio, television, interactive radio and
video counselling, as well as tele-conferencing. IGNOU has also been identified as the nodal agency
for running a 24-hour educational TV channel called Gyan Darshan. It has the unique distinction of
combining the conventional role of a University with that of an apex body in the promotion, coordination
and maintenance of standards in distance education, through continuous assessment and accreditation
of the Open and Distance Learning institutions.
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Universe of the Project on Capacity Building in Disaster Management for Government
Officials and Representatives of Panchayati Raj Institutions and Urban Local Bodies
at District level.
Project is being undertaken in 11 States, covering the following 54 Districts:
1. Andhra Pradesh:Anantapur, Mahabubnagar, Nellore, Prakasham, Srikakulam.
2. Assam: Barpeta, Cachar.Dhubri, Dhemaji, Lakhimpur.
3. Bihar: Madhepura, Muzaffarpur, Patna, Sitamarhi, Supaul.
4. Haryana: Ambala, Gurgaon, Panipat, Rohtak, Yamuna Nagar.
5. Himachal Pradesh: Chamba, Kinnaur, Kangra, Kullu, Manali.
6. Kerala: Ernakulam, Idukki, Malappuram, Palakkad, Wayanad.
7. Maharashtra: Nasik, Pune, Raigarh, Satara, Thane.
8. Orissa: Balasore, Bhadrak, Ganjam, Jagatsinghpur, Kendrapara.
9. Tripura: Dhalai, North Tripura, South Tripura, West Tripura.
10. Uttarakhand: Bageshwar, Chamoli, Pithoragarh, Rudraprayag, Uttarkashi.
11. West Bengal: Bankura, Burdwan, Murshidabad, Purba Medinipur, South Dinajpur.
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TRAINING MANUAL
BOOKLET III
Responding to Disasters
FOR THE PROJECT ON
Capacity Building
in
Disaster Management
for Government Officials
and
Representatives of Panchayati Raj
Institutions & Urban Local Bodies
at District Level
(An Initiative of National Disaster Management Authority
and
Indira Gandhi National Open University)
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PROJECT TEAM NDMA
PROJECT TEAM IGNOU
Prof. Pardeep Sahni
MANUAL COORDINATION
Prof. Pardeep Sahni
Prof. E. Vayunandan
Prof. Uma Medury
Prof. Alka Dhameja
Prof. Dolly Mathew
Dr. Durgesh Nandini
Mr. Amit Jha, Joint Secretary (A)
Ms. Sujata Saunik, Joint Secretary (Policy &Plan)
Mr. S.S. Yadav, Director (Finance)
Ms. Madhulika Gupta, Director (MIT)
Mr. R.K. Singh, Joint Advisor (Policy & Plan)
Ms. Preeti Banzal, Director (CBT)
Mr. P. Thakur, Under Secretary
Mr. Rajendra Prasad, (SO, CBT)
Mr. Naval Prakash (SRO)
Prof. Alka Dhameja
MANUAL FORMATING AND COMPILATION
Mr. Rahul Chhabra
COVER PAGE DESIGN
February, 2012 Indira Gandhi National Open University and National Disaster Management Authority, 2012
All rights reserved. No part of this work may be reproduced in any form, by mimeograph or any other means,
without permission in writing from the Indira Gandhi National Open University and the National Disaster
Management Authority.
Printed and published on behalf of the Indira Gandhi National Open University, New Delhi.
Lasertypesetted at Graphic Printers, 204, Pankaj Tower, Mayur Vihar, Phase-I, Delhi-110091.
Printed at :
Mr. Manjit Singh
PRODUCTION
Prof. Vinod K. Sharma, Indian Institute of Public Administration, New Delhi.
MANUAL EDITING
Mr. Amit Srivastava
GRAPHICS
Mr. Simanchal Pattnaik and Mr. Manoj Dash
BOOKLET WRITING
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MESSAGE
The National Disaster Management Authority (NDMA) was set up in 2005 by the Government of India
as an apex body to spearhead and implement a holistic and integrated approach to Disaster Management.
NDMA has the responsibility for laying down policies, plans and guidelines for disaster management and
coordinating their enforcement and implementation for ensuring preparedness mitigation and timely and
effective response to disasters. NDMA has launched a number of initiatives to take the message of
disaster management to all the stakeholders including community at the grass root levels. NDMA has
taken up mainstreaming of disaster risk reduction concerns in Government departments, States, Districts
and civil society, School and College education, technical education,Panchayati Raj Institutions andUrban Local Bodies. NDMA has laid down the framework of capacity building and mainstreaming
DM for various disasters through its National Disaster Management Guidelines.
Communities are the first responders in the event of any disaster and the representatives of local
administrative bodies have a critical role in adoption of the new culture of disaster management in India.
The National Disaster Management Authority is collaborating with the Indira Gandhi National Open
University (IGNOU) to undertake a pilot project on Capacity Building in Disaster Management for
Government Officials and Representatives ofPanchayati Raj Institutions and Urban Local Bodies at
the District Levels. Under this project, a total of 4050 government officials and 12150 elected representatives
ofPanchayati Raj Institutions and Urban Local Bodies would be trained in Disaster Management
through Face to Face Training Programmes at the district level in 54 hazard prone districts of 11 States.
The Face to Face Training Programmes will focus on the critical aspects of prevention, preparedness,
mitigation, relief and immediate response, rehabilitation, reconstruction and recovery with respect to disasters.
The Indira Gandhi National Open University has a long experience of teaching courses in disaster management
and has developed rich knowledge on the subject. This project combines their knowledge with the
various guidelines evolved by NDMA for Disaster Management.
I hope that this project would lead to larger programmes on capacity building of elected representatives
of local bodies in the country and learning attained through such trainings will reach the community via
the identified facilitators. This will help enhance preparedness, strengthen mitigation and fulfill the vision
outlined in the National Policy on Disaster Management 2009, To build a safe and disaster resilientIndia by developing a holistic, proactive, multi-disaster oriented and technology driven strategy
through a culture of prevention, mitigation, preparedness and response.
New Delhi
20 June 2011
(M. SHASHIDHAR REDDY)
Vice-Chairman
National Disaster Management Authority
Government of India
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FOREWORD
Accelerated pace of development brings with it the perils of unsafe living, pressures on non-renewable
resources, densely populated spaces and environmental degradation among others. As a consequence,
the frequency of catastrophes such as earthquakes, floods, cyclones, landslides, droughts, and fires has
gone up. We hear of disasters so often that we as individuals are sadly becoming immune to them. We
display concern and anxiety when these calamities happen, but by and large depend on the concerned
stakeholders to do the needful, who on the other hand, have a reactive rather than pro-active approach
to disasters. Stitching up of loose ends takes place after an event and then because of lack of follow-up
in terms of reconstruction and rehabilitation, the affected areas are rendered further vulnerable to such
events that keep happening, leading to enormous loss of human resources in particular.
Making disaster management more effective and efficient, against this backdrop, is not just a pressing
concern, but an overarching problem facing the stakeholders in disaster management. Many efforts in
the past, both governmental and non-governmental, have been initiated in this direction. Many committees,
forums and organizations, both national and international, have reiterated the pressing need of managing
disasters. There is no dearth of material in the form of reports, books, articles and manuals on the
subject. From relief and response to preparedness and long-term recovery, all major facets of disaster
management have been examined at length. Yet, the need to revisit the issue is still pertinent, as it opens
up fresh avenues of analyzing its different aspects. This Manual tries to focus on the knowledge, skill
and attitude inculcation on the various facets of disaster management in a novel manner. It emphasizes
the role and relevance of governmental functionaries and representatives at the grassroots level, andreiterates the need for community understanding and participation in the disaster management process.
The interconnection between disasters and development seems to be the core concern of the Manual.
This Manual, which is an integral part of the Project on Capacity Building for Government Officials
and Representatives of Panchayati Raj Institutions and Urban Local Bodies at District Level, addresses
the concern of empowering the officials and functionaries at the grassroots level. These are the people
who are in constant touch with the community. When the disaster strikes they are the immediate responders
along with the community to go to the site with relief. Their training in disaster management is the best
example of preparedness needed for disaster management in the country. Having myself worked in the
area of capacity building of PRIs for over two decades and being deeply involved in Rural Development
interventions both at national and international levels, I am convinced that this Manual will be able to liveup to the expectations of the participants. I am confident that it would be of substance and value to the
grassroots level officials and functionaries, and all those interested in the area of disaster management.
(Professor. M. Aslam)
Vice Chancellor IGNOU
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ACKNOWLEDGEMENT
Training Manuals are meant for the enhancement of knowledge, skills and attitudes of trainees. If this
endeavour succeeds in moulding the mindsets of the target groups of this Project; a ray of satisfaction
would be visible; not to mention the collective joy that would ensue. Many people are involved in such
efforts. Acknowledgement is a small way of expression of gratitude to them. I wish to express my
foremost appreciation for General N.C.Vij, Former Vice-Chairman, National Disaster Management
Authority (NDMA), during whose tenure, the Project was conceptualized. I am equally obliged and
beholden to Shri M. Shashidhar Reddy, Hon'ble Vice-Chairman, NDMA, for his guidance, constructivecriticism, support and blessings towards the final execution of this Project.
I extend deep gratitude to Prof. V.N. Rajasekharan Pillai, Former Vice-Chancellor, Indira Gandhi National
Open University (IGNOU) for his support and encouragement. He has been involved with all the initial
phases of the Project. I am indebted to Prof. M. Aslam, Vice-Chancellor, IGNOU for his kind cooperation
and support towards the implementation of the project. My deep gratefulness to all those from the NDMA
who have sincerely worked for making this Project a reality. Special gratitude is in place to the senior
officers of the NDMA namely Mr. Amit Jha, Ms. Sujata Saunik, Mr. R.K Singh, Mr. S.S Yadav, Ms.
Madhulika Gupta, and Ms. Preeti Banzal for their constant cooperation, as well as for their content input
on the NDMA. I would also like to thank Mr. P. Thakur, Mr. Rajendra Prasad and Mr. Naval Prakash of
the NDMA Project Team for their valuable help on Manual Draft. Other contributors from NDMA are
also worthy of my deep gratitude. But for them, the important details in the Manual would not have been
clarified. I thus thank Dr. C. Jayakumar (Sr. Consultant Psychological Care), Shri S.N. Mahapatra (Sr.
Consultant Earthquake & Tsunami), Dr. M.C. Abani (Sr. Consultant Nuclear & Radiological Hazards),
Sh. B.B. Gadnayak (Consultant IRS), Dr. T.S. Sachdeva (Consultant Medical Preparedness), Sh.
V.K. Jain (SAO), Dr. A.K. Sinha (SRO) for their noteworthy advice and suggestions.
Professor Pardeep Sahni of the Faculty of Public Administration, IGNOU deserves heartfelt thanks for
conceiving and implementing his vision on the Project. He has coordinated each aspect of the Manual
with enthusiasm. I am truly thankful to Prof. Dolly Mathew of the Faculty for her dedicated compilation
of audio and video components of the Project. Prof. Uma Medury deserves my gratitude for proof
reading Manual booklets thoroughly. Other members of the Faculty namely Prof. E. Vayunandan and
Dr. Durgesh Nandini need to be exclusively thanked for their commitment and sincerity towards the
conduct of Project Workshops in different states of the country. In fact, all Faculty members deserve
earnest thanks for their genuine involvement in the Project Workshops. I express deep appreciation for
the Research and Teaching Assistants of the Faculty, namely Ms. Sandhya Chopra for her assistance on
the audio-video input, and also Mr. Senthamizh Kanal, Mr. Senthil Nathan, Ms. R. Anitha and Ms. G.
Niranjani for their ceaseless help and support in this endeavour. Dr. Rajwant, Former Consultant with the
Faculty, deserves a special thanks for preparing guidelines and slides for the Project Facilitators.
I express my deepest appreciation for the writers of this Booklet Mr. Simanchal Pattnaik and Mr. Manoj
Dash. My earnest thanks to Professor Vinod K. Sharma of the Indian Institute of Public Administration
(IIPA) for meticulously undertaking the content editing of all the 4 Booklets of the Manual. I am truly
beholden to all those who have been involved with the different aspects of the Manual, be it typing of the
manuscript, running errands for the Workshops, and translation tasks. Mr. Lalit Kumar, Mr. Devender Pal
Rawat, Ms.Yogita Vasandani, Mr. Sanjay Aggarwal, Mr. Amit Kumar Thakur and Mr. Dheeraj Kumar
thus deserve my heartfelt thanks. I also owe special thanks to Ms. Abha Mishra, Project Officer, GOI
UNDP DRR Programme, New Delhi and Mr. Anshu Sharma of SEEDS, New Delhi for their valuable
comments on the drafts of the Manual Booklets. Deep gratitude is in place to all those who have worked
very hard on the presentation style of the Booklets. I am grateful to Mr. Amit Srivastava for creating the
graphics, Mr. Tamal Basu for finalizing the illustrations, Mr. Rahul Chhabra for designing the cover pages,
Mr. Manjit Singh for printing, and Graphic Printers for laser composition of the Booklets.
(Alka Dhameja)
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INTRODUCTION TO THE PROJECT
The Pilot Project on Capacity Building in Disaster Management for Government Officials and
Representatives of Panchayati Raj Institutions and Urban Local Bodies at District Level is a joint effort
of Indira Gandhi National Open University and National Disaster Management Authority. The Project is
aimed to build and strengthen the capacity of the target groups in the areas of disaster prevention,
preparedness, mitigation, response and recovery.It is being undertaken in selected 11 States, identified on the basis of their vulnerability to various natural
and man-made hazards. These States have been selected from all five Regions namely North-East
(Assam, Tripura); North (Haryana, Himachal Pradesh, Uttarakhand); East (Bihar, Orissa, West Bengal);
West (Maharashtra); and South (Andhra Pradesh, Kerala); covering the following 54 districts, 4 from
Tripura and 5 from each of the other ten identified States under the Project:
Andhra Pradesh: Anantapur, Mahabubnagar, Nellore, Prakasam, Srikakulam.
Assam: Barpeta, Cachar, Dhubri, Dhemaji, Lakhimpur.
Bihar: Madhepura, Muzaffarpur, Patna, Sitamarhi, Supaul.
Haryana: Ambala, Gurgaon, Panipat, Rohtak, Yamuna Nagar.
Himachal Pradesh: Chamba, Kinnaur, Kangra, Kullu, Manali.
Kerala: Ernakulam, Idukki, Malappuram, Palakkad, Wayanad.
Maharashtra: Nasik, Pune, Raigarh, Satara, Thane.
Orissa: Balasore, Bhadrak, Ganjam, Jagatsinghpur, Kendrapara.
Tripura: Dhalai, North Tripura, South Tripura, West Tripura.
Uttarakhand: Bageshwar, Chamoli, Pithoragarh, Rudraprayag, Uttarkashi.
West Bengal: Bankura, Burdwan, Murshidabad, Purba Medinipur, South Dinajpur.
From each district, 300 people shall be trained under the Project, out of which 75 will be Government
officials and 225 will be the representatives of Panchayati Raj Institutions (PRIs) and Urban Local
Bodies (ULBs). Thus, in all, 16,200 Government Officials (GOs) and representatives of PRIs/ULBsshall be trained in Disaster Management under this Project.
Objectives of the Project have been to:
Build and strengthen the capacity of Government Officials and representatives of PRIs and ULBs
in the areas of disaster prevention, preparedness, mitigation, response and recovery.
Encourage the GOs as well as PRI and ULB representatives to enlist the support of local institutions,
NGOs, CBOs, etc., for community awareness, as well as capacitate the officials and local institutions
to procure the support from other relevant quarters.
Reinforce the skills of officials and representatives in appropriate hazard assessment, vulnerability
analysis, resource analysis and local capacity assessment.
Develop the required disaster management knowledge base of the GOs, as well as PRI and ULBrepresentatives.
Formulate training modules, including standardized training methodology, technical support for
organizing training programmes on emergency preparedness and management for the officials and
representatives.
Develop community based disaster management systems for their specific needs in view of the
regional diversities and multi-hazard vulnerabilities through a consultative process.
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Disseminate important concepts of NDMA Guidelines in the various regional languages through
multi-media technologies.
Enable officials who are functioning at the district levels to be better equipped to deal with natural
disasters such as earthquakes, floods, landslides and other natural phenomena that are likely to
cause damage.
Train the team of district officials to enable them to introduce basic guidelines/procedures and
become aware of safety and evacuation techniques, as well as seismic-resistant constructions.
Equip the functionaries at district level to immediately arrange for basic relief work, in case ofcommon natural/man-made disasters without waiting for help/ instructions from external sources.
Methodology of Execution:
In the identified 54 multi-hazard districts, a systematic methodology has been adopted under the Project,
which includes:
1. Identification of Administrative Training Institutes (ATIs), in each of the 11 States for organization
of Pilot Face-to-Face Training Programme (FFTP) for Training Need Analysis (TNA).
2. Development of background material and audio and video programmes to be provided to the
participants of FFTPs.
3. Translation of background material in Hindi, Assamese, Bengali, Marathi, Malayalam, Oriya, and
Telugu.
4. The Study Centre Coordinator has been identified as the nodal officer representing IGNOU for
carrying out the following activities pertaining to the Project:
To be in touch with the Nodal Officer from the District Administration to get the names of the
participants for attending FFTPs. NDMA is responsible for passing on the names and contact
details of the Nodal Officers to the Study Centre Coordinator, once the same is finalized and
conveyed by the district administration.
To organize the Capacity-Building exercise through 8 FFTPs of two day duration each, to be
attended by 35-40 participants identified by the district administration for each FFTP.
2 Resource Persons identified from different fields of study from each Study Centre have
been assigned to conduct 8 FFTPs of two day duration each.
Mock Drill of around two hours on the second day of each FFTP has been provisioned to
demonstrate skills and methods required in rescue operations, including first aid techniques/
skills.
The Main Stakeholders of the Project are:
National Disaster Management Authority (NDMA)
Indira Gandhi National Open University (IGNOU)
State Governments
State Disaster Management Authority (SDMA)
District Disaster Management Authority (DDMA) District Administration
The Project aims at training the participants who shall further help the community to undertake required
tasks for effective disaster management.
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INTRODUCTION TO THE BOOKLET
Disasters are calamitous, but if not responded to properly, they can turn even moredevastating. This
Booklet titled Responding to Disasters comprehensively deals with the concepts of Evacuation,
Search and Rescue by underlining their principles and cardinals. The key concepts in the Booklet
provide explanation to the terms like Buffer Stock Maintenance, Casualty Site Management,
Corporate Social Responsibility, Counselling, Critical Incident Stress De-briefing, EpidemiologicalProcedures and Post-Traumatic Stress Disorder. Adequate response is dependent on the effectiveness
of the stakeholders involved. The Booklet attempts to bring home this point by elucidating the role
of Civil Defence, Non-Governmental Organizations, Nehru Yuva Kendras and National Disaster
Response Force.
The Booklet explains disaster response management under two broad categories, namely Disaster
Response Management for Response Activities and Disaster Response for Specific Disasters. Response
activities focus on different response tasks such as Incident Response System, damage assessment,
relief distribution, health planning, shelter management, water purification, sanitation options, logistics
management, stress management; and relief to livestock. Responding to disasters such as earthquakes,
fires, cyclones and floods form a part of disaster-specific response management. The Booklet alsoexplains the functions of various response teams like carcass disposal, shelter management, water
and sanitation, quick first-aid, damage assessment, trauma counselling, as well as medical assistance
and first-aid. It analyzes the constraints in response and the ways of overcoming them. The Booklet
will help you all in understanding the nature of activities involved in different types of disasters; and
familiarize you with the response required of you in disaster aftermath.
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CONTENTS
SECTION TOPIC PAGE
Abbreviations 12
RESPONDING TO DISASTERS
1.1 Evacuation 15
1.2 Relevance of Search and Rescue 16
1.2.1 Characteristics of SAR 17
1.2.2 Basics of Search and Rescue 18
1.3 Concepts to Remember 19
1.4 Role of Stakeholders in Response 221.5 Disaster Response Management 28
1.5.1 Incident Response System 29
1.5.2 Damage Assessment 34
1.5.3 Relief Distribution 36
1.5.4 Shelter Management 39
1.5.5 Health Planning 42
1.5.6 Water Purification 44
1.5.7 Sanitation Options 46
1.5.8 Warehouse Maintenance 48
1.5.9 Relief to Livestock 50
1.5.10 Stress Management 51
1.5.11 Logistics Management 55
1.6 Disaster Response for Specific Disasters 56
1.6.1 Earthquakes 56
1.6.2 Cyclones 57
1.6.3 Floods 58
1.6.4 Droughts 59
1.7 How Does Disaster Response Actualize? 60
1.8 Overcoming the Constraints in Response 80
1.9 Dos and Donts 83
References 87
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12
ABBREVIATIONS
AIM : Anna Institute of Management
AC : Area Commander
ATI : Administrative Training Institute
BDMC : Block Disaster Management Committee
BDO : Block Development Officer
BSF : Border Security Force
CBO : Community Based Organization
CBRN : Chemical Biological Radiological Nuclear
CEO : Chief Executive Officer
CD : Civil Defence
CISF : Central Industrial Security Force
CMO : Civil Military Operations
CRPF : Central Reserve Police Force
CRF : Central Reserve Force
CS : Chief Secretary
CSSR : Collapsed Structure Search and Rescue
CSR : CorporateSocial Responsibility
CWD : Civic Works Department
DC : Disctrict CollectorDDA : Detailed Damage Assessment
DDMA : District Disaster Management Authority
DDMP : District Disaster Management Plan
DGHS : Directorate General of Health Services
DM : Disaster Management
DMD : Disaster Management Department
DMT : Disaster Management Teams
EMR : Emergency Medical Response
EOC : Emergency Operations Centre
ESF : Emergency Support Function
FFTP : Face-to-Face Training Programme
GoI : Government of India
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13
GPDMP : Gram Panchayat Disaster Management Plan
IC : Incident Commander
ICDS : Integrated Child Development Services
ICMR : Indian Council of Medical Research
ICP : Incident Command Post
IGNOU : Indira Gandhi National Open University
IMD : India Meteorological Department
IRS : Incident Response System
IRT : Incident Response Team
ITBP : Indo-Tibetan Border Police
L&FS : Logistic and Finance Section
L&FSC : Logistic and Finance Section Chief
MHA : Ministry of Home Affairs
MFR : Medical First Response
NBC : Nuclear Biological Chemical
NCC : National Cadet Corps
NCMC : National Crisis Management Committee
NDMA : National Disaster Management Authority
NDRF : National Disaster Response Force
NEC : National Executive Committee
NGOs : Non-Governmental OrganizationsNICD : National Institute for Communicable Diseases
NISA : National Industrial Security Academy
NO : Nodal Officer
NRHM : National Rural Health Mission
NSS : National Service Scheme
NYKS : Nehru Yuva Kendra Sangathan
NYC : National Yuva Cooperative
OSC : Operation Section Chief
OS : Operation Section
PDMP : Panchayat Disaster Management Plan
POL : Petroleum Oil and Lubricant
PRIs : Panchayati Raj Institutions
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14
PS : Planning Section
PSC : Planning Section Chief
PSSMHS : Psycho-Social Support and Mental Health Services
PTSD : Post-Traumatic Stress Disorder
PWD : Public Works Department
QRMT : Quick Reaction Medical Teams
RC : Relief Camp
RCC : Reinforced Concrete Cement
RO : Response Officer
RDA : Rapid Damage Assessment
SA : Staging Area
SAR : Search and Rescue
SDMA : State Disaster Management Authority
SDO : Sub-Divisional Officer
SDRF : State Disaster Response Force
SEOC : State Emergency Operations Centre
SOS : Save Our Souls
TNA : Training Needs Analysis
TOT : Training of Trainers
ULB : Urban Local Body
VDMP : Village Disaster Management PlanVIP : Ventilated Improved Pit
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15
RESPONDING TO DISASTERS
An ounce of practice is far better than tons of precepts
(High Powered Committee Report, 2001)
The first priority in the response phase is to minimize loss of lives, in any disaster situation, by
undertaking search and rescue, as well as evacuation efforts for the affected people. The first
responder is the community and initial help comes only from them. This help needs to be converted
into a methodical and trained response if disaster management has to be effective. Each disaster
invokes a different type of response. For instance, response in earthquake aftermath would be
different from that of the aftermath of cyclones or floods. If evacuation, search and rescue remain
pertinent in each aftermath, their degree would vary from disaster to disaster, being minimum in case
of droughts. The fundamentals of disaster response rest on the principles of effective evacuation,
search and rescue. We have to be very clear about their meaning, nature and scope.
1.1 EVACUATION
Evacuation is the organized withdrawal from
an area for purposes of protecting the safety
of the areas inhabitants.
Types of Evacuation
Preventive: This is done much before
the disaster. On the first sight of warning,
peo ple are evacuat ed from the
vulnerable sites to safer places.
Protective:Sometimes, evacuation is
done as a precautionary measure to
guard against spread of diseases or an
impending disaster. Aim is to protect community from catastrophic situations.
Rescue-oriented:This type of evacuation is focused on rescue operations; where people have
already been hit by a disaster and have to be taken/flown to safer places. Thus, this type of
evacuation falls under Search and Rescue (SAR).
Reconstructive: This process of evacuation involves resettlement of evacuees in shelters
reconstructed at safe locations; thereby, this process follows SAR.
Phases of Evacuation
Warning
Order to Move
Source: ndma.gov.org
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Actual Evacuation
Evacuation Centre Management
Return to Former or New Place
DID YOU KNOW?
Plan for Actual Evacuation should:
Identify a safe place for evacuation
Ascertain shortest and safest route
Prepare alternative routes
Plan evacuation of livestock
Place road signs along evacuation routes
Prepare evacuation schedules and groupings
1.2 RELEVANCE OF SEARCH AND RESCUE
Graphic 1: Rescue Operation in Earthquake Aftermath
Search and Rescue or SAR, as it is called, is a technical activity rendered by a group of specially
trained personnel, who rescue and attend to the casualties under adverse conditions, where life is
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under threat. Search and rescue is organized in close cooperation with the community with a team
orientation. It is a procedure carried out immediately after a disaster to look for survivors and dead
ones.
DID YOU KNOW?
Searchis a methodical process, undertaken with the help of community and experts to
find out the whereabouts of disaster victims.
The first life saving procedure is Rescue of victims of disaster, without aggravating the
existing damage to their health and safety. Rescue operations often become haphazard
and hazardous due to fear and panic that grips nearly every unprepared individual
during a sudden disaster event. Hence, through prior training, education, mock exercises
and awareness among the local population, more lives can be saved and disabilities or
injuries can be minimized. Rescue is a team effort that needs coordination and planning
amongst the members for an optimum response operation. After the assessment, the
rescue team is generally in a position to adequately plan the rescue operation, which is
based on certain specifications such as manpower, equipment, and methods called the
rescue resources.
These are the most critical operations that are generally performed by local volunteers,
voluntary organizations and emergency agencies.
1.2.1 Characterstics of SAR
The characteristics of SAR process are:
Rescuers or manpower include trained
personnel and volunteers.
Tools or equipment depend on their
availability and needs of the situation. For
example, storm or earthquake damage may
require tools for lifting debris, whereas flood
damage may require boats, ropes, and life
preservers.
Time may be very limited for some victims. The first 24 hours after a disaster have been called
the Golden Day. This is the period during which injured or trapped victims have an 80 per
cent chance of survival if rescued. Thus, the method adopted by rescuers is most critical. They
have to be very particular about certain factors, which aim to:
i) Rescue the survivors trapped under the debris, from the damaged buildings or from
a cyclonic storm surge, flood, earthquake and fire.ii) Provide First-Aid services to the trapped survivors and dispatch them for medical
care and triage.
iii) Take quick and necessary actions for temporary support and protection to the
endangered/collapsed buildings or structures.
Source: Disaster Relief Activities mod.go.jp
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iv) Hand-over, recover and dispose-off the bodies of the deceased.
v) Train, demonstrate and raise awareness on how to use the local material for self-
rescue amongst the community people; and
vi) Form Disaster Response Teams.
DID YOU KNOW?
To avoid the problems associated with spontaneous actions, rescue efforts should be
planned and practiced in advance. The decision to attempt a rescue should be based on
two factors:
Risks involved
Overall goal of doing maximum good to the maximum number of people
1.2.2 Basics of Search and Rescue
Proper assessment saves time and improves better performance. Thus, it is essential to collect
information on the extent of the damage, assess the approach to the damaged area, ascertain theparticulars of the damage, and determine if any further damage is likely to occur. The assessment
can be done through two methods:
Sample Surveys
Interaction with community and concerned officials who can provide data
Search and Rescue is rendered by trained personnel, who follow the 3 key principles during the
survey or assessment:
LOOK: See physically the incidents and make a thorough visual inspection.
LISTEN: Listen to all sources of information from the community, and government records etc.Assess the community data regarding people in danger.
FEEL: Feel convinced regarding the facts, the gravity of the dangers involved and ones own
capacity to respond.
Source: Gujarat State Disaster/newshopper sulekha.com
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Rescue may be necessary when the individuals are:
Trapped under the ruins of collapsed buildings.
Buried under mud or landslide.
Cut off due to floods or damage to communication routes.
DID YOU KNOW?
The rescue parties must observe the following rules:
Do not trample over ruins
Do not remove rubble unless one is sure of not causing further collapse of building
or structure
Use manual method of removing the rubble
Use spades and pickaxes and be careful with the persons trapped underneath gas,
water pipes and high voltage electric cables
EXERCISE 1
LIST THE BASICS OF EVACUATION, SEARCH AND RESCUE
1.3 CONCEPTS TO REMEMBER
Buffer Stock Maintenance
Maintenance of buffer stocks means the advance stock piling at the
vulnerable pockets in terms of personnel and material resources. In
the planning stage, decision is taken on the buffering of relief materials
in the vulnerable pockets. Depending on the assessment of seasonal
vulnerability, time is fixed to go for buffer stock. Pre-buffering of
relief materials are kept in the identified place. This way of buffering
helps the community to sustain the entire period of disaster, be it
floods or droughts.
Casualty Site Management
Casualty site management is the management of the casualties
at the site of disasters. The basic aim is to prevent deaths,
disabilities and diseases. It means immediate care and
attention to the victims. The activities include the provision
of medical facilities, and transportation of the affected to the
health camp. The principle to be adhered to is to rescue
victims without aggravating their existing injuries.
Clinical Casualty Management
It deals with the management of the casualties, once they arrive at the hospital emergency. Response
begins with Communication, Transport, Hospital Alert, Expansion of the Casualty Area, Security,
Hospital Triage, Clinical Care, Support Services Medicines, Blood Bank, Light Arrangements,
Engineering, Sterilization, Medical Records etc., Public Relations and Information System, Medico-
legal Aspects, Discharge System, Documentation, and Disposal of Dead.
Source: Serve as a Buffer Stock/article.wn.com
Source: Mass Casualty at dipity.com
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Corporate Social Responsibility (CSR)
CSR is also known as corporate responsibility, corporate conscience, corporate citizenship, responsible
business, sustainable responsible business, or corporate social performance. It is a form of corporate
self-regulation integrated into a business model. CSR functions as a built-in, self-regulating mechanism,
whereby business monitors and ensures its support to law, ethical standards, and international norms.
Corporate or business houses have to share the responsibility for the impact of its activities on the
environment, consumers, employees, communities, stakeholders, and all other members of the public
sphere.
Counselling
It means providing of techniques and tips for coping with trauma and stress in a scientific and
methodical manner. A methodical counselling programme is always at the heart of handling post-
trauma stress disorder; a common consequence of a disaster situation, most evident in children and
women. A good counselling programme has to be generally based on empirical ratings, case studies
and clinical expertise. It must involve coping techniques based on description, classification and
diagnostic pattern of disaster related experiences.
Critical Incident Stress De-briefing
It is quite common for rescue workers to develop high levels of stress, due to
high magnitude of the disaster and the enormity of needs, and also due to
feeling of powerlessness, helplessness and hopelessness in a disaster situation.
The exposure to dead bodies can be very stressful. Therefore, it is necessary
that all workers be given an opportunity for emotional debriefing during their
work and also at the end of their work. Debriefing helps in mental health
recovery of the disaster workers. Debriefing involves going through, in detail,
the sequence of events as experienced by the workers, and helping the worker
to cope with stress more positively.
Epidemiological Surveillance
Epidemiological methods help in measuring and describing the causes and consequences of the
natural and man-made disasters. With the help of epidemiological methods, it is possible to gauge
the needs of population affected by disaster, relate the disbursal of resources to their needs, check
the adverse effects, review the efficacy of various health programmes, and prepare better plans for
the future. The common tools recognized for this purpose are rates, ratios and proportions. These
tools help in describing the distribution and magnitude of health and disease in the population. They
help in:
1) Preparing strategies to lessen morbidity and mortality in future, by identifying the risk factors.
2) Planning for warning and evacuation system.
3) Developing guidelines, and education and training programmes for generating public awareness
and preparedness.
4) Anticipating the future health consequences of disasters, and
5) Collecting and analyzing data for taking short-term and long-term decisions.
Source: Management: An
Integrated Approach to
Therapy/bookadda.com
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Graphic 2: Medical Surveillance at a Temporary Shelter
Epidemiological Procedures
For the distribution and the determinants of the disease, these procedures follow a scientific course
of action, or a standardized pattern, such as:
1. Defining the population to be studied
2. Defining the disease for study
3. Describing the distribution of the disease (descriptive epidemiology) by the factors of Time,
Place and Person
4. Measuring the disease
5. Formulating a hypothesis
6. Testing the hypothesis to determine the cause of the disease (analytical epidemiology)
Post-Traumatic Stress Disorder (PTSD)
PTSD is most visible in disaster aftermath, and thus psycho-social
support interventions help individuals, families and groups to build
human capacities, restore social cohesion and infrastructure along
with maintaining their independence, dignity and cultural integrity.
The greater the trauma, the more severe is the psychological distress
and social disability. The magnitude of psychological trauma and
subsequent experiences due to disasters like earthquakes and
tsunamis may be severe for a majority of people. The magnitude of
trauma in lesser gravity disasters may be less severe. The response process by government and non-
government organizations is directly related to the severity of the experience and is prolonged in thecase of higher magnitude disasters.
Psycho-Social Support and Mental Health Services (PSSMHS)
Apart from logistic and material help, the disaster-affected community requires PSSMHS. Psycho-
Social support in the aftermath of disasters helps in reducing the level of actual and perceived stress,
and in preventing adverse psychological and social consequences amongst disaster-affected community.
Source: Stress Management/wn.com
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The PSSMHS shall be considered as a continuum of the interventions as an important component
of general health services in disaster situations. Psycho-social support will comprise the general
interventions related to the larger issues of promoting or protecting psycho-social well-being through
relief work, meeting essential needs, restoring social relationships, enhancing coping capacities; and
promoting harmony among survivors. The individual psycho-social responses/reactions are directly
related to the type of trauma and severity of the disaster.
DID YOU KNOW?
Experiences in recent major disasters in India indicate that there is an increased
awareness about the role of PSSMHS. There is a need to create psycho-social support
to develop protective barriers for the community to reduce the long-term effects of disasters.
These protective resources are themselves vulnerable to the impact of disasters and they
decline or deteriorate in their capacities. In order to tap the community resources, three
important dimensions have been identified in the NDMA Guidelines: Human Capacity
(Physical and Mental Health), Social Ecology (Social Relations), and Cultural Capacity
(Communitys Values, Beliefs and Practices). These dimensions are complementary in
nature for the total well-being of people and the community.
EXERCISE 2
MAKE NOTES ON THE FOLLOWING:
CRITICAL INCIDENT STRESS DEBRIEFING
EPIDEMIOLOGICAL SURVEILLANCE
PSSMHS
PTSD
1.4 ROLE OF STAKEHOLDERS IN RESPONSE
1) NGOsThe NGOs perform a very important role in disaster response.
As per the NDMA Guidelines on NGOs, they:
Seek to strengthen local responses to prevent and address
issues of exploitation, trafficking and abuse.
Raise community awareness to identify and protect vulnerable
children.
Increase access to health, education, and shelter for working children.
Increase skills training and economic alternatives for youth and families.
Reintegrate and rehabilitate the destitute.
Provide psycho-social support; community reintegration; counselling and access to basic services.
Facilitate media campaigns on vulnerable issues.
Pursue policies to increase public and private funding.
Create awareness on womens maternal health; and
Provide avenues to promote equity and equality in access to services and benefits to dalits,
minorities, elderly, women and other disadvantaged sections of the society.
Source: Sansthan Society/
Working Gurgaon.olx.in
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2) Nehru Yuva Kendra Sangathan (NYKS)
NYKS was started in 1972 by the Ministry of Education (Now,
Ministry of Human Resource Development) with the objective
of providing the non-student rural youth with an opportunity to
help them grow and involve themselves in the nation-building-
activities. It is an autonomous organization of the Ministry of
Youth Affairs and Sports, Central Government, India. It has
undertaken the promotion of the National Yuva Co-operative
Society as a way to harness and channel the productivity
capacity of young people. The National Yuva Cooperative
(NYC) was developed to encourage economic ventures by
young people reflecting the spirit of self-help, participation and
co-operation. NYKS is fully involved with disaster response work in different states. In fact, their
cooperation is being sought to operationalize disaster management programmes. It aims to:
Promote and undertake employment oriented and income generating activities
Finance viable projects proposed by members
Provide services, raw materials, and assistance to young people
Create and provide marketing networks and support Provide skill development training
Promote and support community service activities
Encourage self-help groups, entrepreneurship and micro-enterprises among youth
Promote e-commerce; and
Help in increasing agricultural production as well as agro-based and rural-based industries
3) Civil Defence (CD)
Civil Defence (CD) in India operates under the statutory authority of the CD Act 1968. The organization
was raised in the year 1963.The aims of CD include saving of life, minimizing damage to property,
maintaining continuity of production in industries and keeping the public morale high in the event ofhostile attack.
CD Act has been amended, involving CD in disaster management framework. CD is a community
based voluntary organization and community will always be the first responder in the event of disaster.
They also play a stellar role in the field of public awareness and community capacity building. The
personnel of this organization are trained in fire fighting, medical preparedness, search and rescue,
communication and welfare, etc. All these services are related to disaster management and the
Government of India has taken adequate steps to revamp CD setup in the country.
DID YOU KNOW?
A group of 5 NSS Scouts and Guides Project Officers from vulnerable districts inTamil Nadu have been trained at Anna Institute of Management (AIM), Chennai. Project
Officers of National Service Scheme (NSS) were identified as Master Trainers from
Cuddalore District and were sensitized in disaster management. These 5 Master Trainers
in-turn organized the same sensitization training programme for all the 54 NSS
Programme Officers in the district. Information regarding disaster management,
importance of knowing the principles and practice of first-aid, especially during mass
Source: Nehru Yuva Kenra/gyws.org
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calamities, and various steps to be taken while encountering natural disasters were dealt
during this training programme. As part of implementing Disaster Risk Management
Programme, disaster management has been included as a subject in the training
curriculum of NCC, NSS Scouts and Guides, NYKS, Civil Defence, Sainik Boards etc.
The Programme envisages to discuss the strategy to include disaster management as part
of their training and link the volunteers at State, District, Block, Gram Panchayat and
village levels for effective disaster management.
4) Police Personnel
Police personnel are generally the first to arrive at disaster site. Police have a well-developed
communication system, wider-reach in the local area and familiarity with the local terrain. This makes
them better equipped to deal with disasters, primarily by maintaining security and law and order in
disaster affected area. NDMA, SDMA and some other organisations are constantly conducting training
programmes for the police personnel in Collapsed Structure Search and Rescue (CSSR), Medical
First Response (MFR), and flood rescue.
5) Fire Services
Fire at the time of disaster or a fire disaster itself can kill within a few seconds, cause severe injuries and
permanent disfigurement. That is why the role of the fire brigade personnel in disaster response is of
utmost importance. Fire personnel must possess knowledge and skills in use of advanced fire-fighting
equipment such as Mist Technology Cylinder, worst case scenario, emergency preparedness, evacuation
of injured and burn casualty triage. The NDMA holds Mock Drills and Table Top exercises on fire
safety measures and effective fire services.
6) Panchayati Raj and Urban Local Body Representatives
The entire response process is based on certain specific tasks, in which Panchayati Raj and Urban
Local Body Representatives perform a facilitative role. These are:
Gathering Information
a) Ascertaining the places/people likely to be affected by disasters.
b) Providing prior warning.
c) Finding out the degree of damage in the aftermath of disaster.
d) Gathering information on victims.
e) Assessing risks and vulnerability on the
basis of information gathered.
Search, Rescue and Evacuation
a) Preparing SAR Kits.
b) Chalking out rescue methods and
resources.
c) Arranging transport facilities.
d) Activating the control room.
e) Arranging for emergency
communication facility. Source: Rescue/tripwow.trip.advisor.com
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f) Formulating disaster rescue and relief teams.
g) Prioritizing the use of Hand Grasps, Ropes, Ladders, Boats, Fire Extinguishers, Pulleys,
Sacks, Sickles, Hammers and Knots.
Clearing the Debris
a) Organizing volunteers to clear the debris.
b) Assessing the loss of lives and infrastructure.
c) Following standard debris removal procedures.
Providing for Temporary Shelter
a) Recycling of rubble.
b) Erecting of interim houses for livestock
and community.
c) Removing the garbage and polluting
material from around the shelters.
Maintaining Buffer Stocks in
Warehouses
a) Arranging for food, water and clothes.
b) Providing pesticides and lighting in
warehouses.
c) Providing for fire safety measures.
d) Inspecting the stores.
e) Cleaning and sanitizing warehouse area.
f) Examining the stocks.
g) Keeping the records.
Distributing Relief Material
a) Storing the relief material in clean
places and adequately maintaining
warehouses.
b) Making a plan for distribution.
c) Segregating dry rations from cooked
(wet) rations and livestock food from
human food.
d) Segregating food items from non-
food items.
e) Distributing standard relief material.
f) Preparing vulnerability indices for relief distribution, keeping in view the needs of children,
aged, women and disabled.
Source: At the Earthquake Disaster/monsters and critics.com
Graphic 3: Distribution of Relief Items
at a Disaster Affected Site
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g) Preparing feeding schedules.
h) Allotting relief duties to volunteers.
Managing Logistics
a) Preparing a list of contact persons.
b) Making/chalking out alternate routes to the affected areas.
c) Documenting the cargo and relief material.
d) Determining costs and expenditure of response work.
e) Preparing time schedules.
f) Keeping a record of all relief work.
g) Appointing/recruiting volunteers, relief officers and other personnel.
h) Liaisoning with non-government relief agencies at the national and international levels.
Formulating Strategies to involve the Community
a) Disseminating relevant information on relief work to
the community through meetings, distribution ofpamphlets and leaflets, as well as use of community
radio.
b) Generating awareness on the need to ration relief
supplies and hygiene maintenance.
c) Impressing upon the community to keep their
temporary shelters as clean as possible, and take
recourse to immunization programmes.
d) Telling community to take cognizance of the advice given by the health workers and
doctors in the area.e) Organizing regular meetings with community and community leaders.
f) Involving people in preparing relief schedules and allotting them specific relief duties.
g) Generating awareness on traditional wisdom to cope with crises.
Community Awareness Programmes being conducted by the NDRF
Source: Watershed Management Training
Camp/flickr.com
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7) National Disaster Response Force (NDRF)
Mock Exercises conducted by NDRF
The NDRF performs a major role in disaster response. Presently, this Force is constituted of ten
battalions. Each battalion is mandated to provide 18 self-contained specialist search and rescue
teams of 45 personnel, each including engineers, technicians, electricians, dog squads and medical/paramedics. The total strength of each battalion is approximately 1,158. These NDRF battalions are
located at 10 different locations in the country based on the vulnerability profile to cut down the
response time for their deployment. During the preparedness period/in a threatening disaster situation,
proactive deployment of these forces is carried out by the NDMA in consultation with state authorities.
AREA OF RESPONSIBILITY OF NDRF BATALLIONS
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Regular and intensive training, familiarization with the area of responsibility, carrying out mock drills
and joint exercises with the various stakeholders form the key functional parametres of this Force.
Four training centres have been mandated to be set up in Kolkata, Latur, Bhanu and Hyderabad
by respective paramilitary forces to train personnel from NDRF battalions of respective forces. The
NDRF units are mandated to impart basic training to the State Disaster Response Force (SDRF)
in their respective locations. Further, one national-level Disaster Management Academy will be set
up at Nagpur to conduct Training of Trainers (TOT) programmes, and to meet other national and
international commitments.
DID YOU KNOW?
When Cyclone Aila hit the coast of West
Bengal on May 25, 2009 with a wind
speed of 100-110 kms per hour and storm
surge with high waves (25 feet), NDRF
promptl y re sponded to the cal l of
Government of West Bengal, and 14 teams
(600 personnel) of NDRF from Kolkata
and Mundali were rushed to the spot.
Along with them 84 boats, life buoys, life-
jackets, fishing nets, relief materials and
medicines were provided in the affected
areas of district 24 Pargana, North and
South, for rescue and relief operations.
During the operation NDRF personnel
rescued around 2000 trapped persons including school children and evacuated them to
safer places. NDRF teams distributed about 50 truckloads of relief material to the
affected people. NDRF personnel distributed medicines to 30,000 cyclone victims and
food packets to 16,000 homeless victims of Sandesh Khali, Hingalganj, Hasanabad,
Sagar Island, Namkhana, Pathar Pratima and Gosaba areas of these districts.
EXERCISE 3
WHO ARE THE IMPORTANT STAKEHOLDERS IN RESPONSE? BRIEFLY NOTE
DOWN THEIR FUNCTIONS.
1.5 DISASTER RESPONSE MANAGEMENT
Response Management constitutes the functions of planning, execution and coordination. Planning in
the pre-disaster phase is the responsibility of various authorities created under the DM Act, the execution
of the plans has to be carried out by the various line departments of the Government and the existing
administrative structure in the country. For proper planning and ensuring the smooth execution of plans,bodies like NDMA, National Executive Committee (NEC), SDMA and State Executive Committee
(SEC) have been created at the National and State Level. At the District level,planning, execution
and coordinationof all the activities related to disaster management have been vested in the DDMA
headed by District Magistrate. The Chairperson of the Zila Parishad has, however, also been placed as
the Co-Chairperson of the DDMA to elicit community participation in Disaster Management. The
responsibility for disaster response clearly lies with the District Magistrate being the head of the District
administration.
NDRF personnel shifting school children during
Cyclone Aila
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For the purpose of better understanding, response can be divided into 2 categories:
1) Disaster Response Management for Response Activities
2) Disaster Response for Specific Disasters
To comprehend disaster response management better, let us try to understand the following
activities:
I. Incident Response System
II. Damage Assessment
III. Relief Distribution
IV. Shelter Management
V. Health Planning
VI. Water Purification
VII. Sanitation Options
VIII.Warehouse Maintenance
IX. Relief to Livestock
X. Stress Management
XI. Logistics Management
1.5.1 INCIDENT RESPONSE SYSTEM
The NDMA guidelines on Incident Response System (IRS) recommends that there will be Incident
Response Teams (IRTs) at the State, District, Sub-Division, and Block levels comprising players like
Responsible Officer (RO), Incident Commander (IC), Operation Section Chief (OSC), Planning SectionChief (PSC) and Logistic and Finance Section Chief (L&FSC). The guidelines have given a suggestive
list of officers who can perform the concerned activities. The idea is to pre-designate officers to perform
different functions and to train them on their responsibilities so that whenever there is a disaster, everyone
knows who has to perform what duty and how will it be done. This will remove adhocism in responses
and make the response process smooth and effective. The Chief Secretary (CS) and District Magistrate
have been designated as Responsible Officer (RO) and overall in-charge of Disaster Response in their
jurisdiction.
Organizational Structure for Disaster Response
a. Coordinating Arrangements at the National Level
The DM Act, 2005 has created a body called the National Executive Committee or NEC under the
Home Secretary for coordination of response at the national level. It consists of the Home Secretary as
the ex-offcio chairman and secretaries of agriculture, atomic energy, defence, drinking water supply,
environment and forests, finance (expenditure), health, power, rural development, water resources and
the Chief of the Integrated Defence Staff on the Chiefs of Staff Committee as members.
Source: agricrop.nic.in
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Prior to the enactment of the DM Act, 2005, the GoI had already created a National Crisis Management
Committee (NCMC) headed by the Cabinet Secretary and all the secretaries as members.
DID YOU KNOW ?
By convention, the NCMC gets involved in very serious crisis and disasters. The NEC
has to statutorily get involved in all disasters. The chairperson of the NCMC / NEC
will function as Chief Coordinator for the management of disasters at the National
level. The constitution of the NCMC / NEC has been designed with the purpose tocover all lead and support functions.
b. Coordination of Response at the State Level
In any disaster response, the initial efforts would always be taken by the District Administration. However,
when Districts are overwhelmed in any situation, the support necessarily has to come from the State
and National levels. In case an incident is beyond the control of a District administration or a number of
Districts are affected, the RO of the State will consider the setting up of an Area Command and
designate an Area Commander (AC). He may consider the Divisional Commissioner to act as AC or
may deploy appropriate/suitable officer irrespective of seniority. The RO may also deploy somesupporting staff to assist him. The hierarchical representation of RO with State EOC, Headquarters
IRT and its lower level of IRTs at District levels are shown in Fig. 1.
Fig.1 Disaster response structure at state level - Hierarchical representation of RO with State
EOC, Headquarters IRT and its lower level of IRTs at District levels (Source: National Disaster
Management Guidelines on Incident Response System)
DID YOU KNOW ?
The State Government / CS will designate various officers of line departments for the
corresponding IRS positions to perform duties as enumerated in the NDMA IRS
Guidelines. The RO may delegate some of his functions to the Secretary, DM of the
State, for the day-to-day supervision and management of the incident / disaster response.
He will however remain fully briefed by EOC and IC and be aware of all developments
and progress of response activities at all times.
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c. Coordination of Response at the District Level
The District Magistrate/DC is the head of the District administrative set up and chairperson of the
DDMA as per the DM Act, 2005. He has been designated as the RO in the District.
The complete IRS organizational structure at District level is depicted in Fig. 2. The structure may be
activated as and when required. For monitoring and support of incident response, the RO will involve
all required Emergency Support Function (ESF) and headquarter IRT to support the on scene IC.
Under the RO, there will be IRT at District, Subdivision and Block level, who will work in closecoordination with EOC and report to RO.
Fig: - 2 The disaster response structure at District level - Hierarchical representation of RO
with District EOC, District Headquarters IRT and its lower level of IRTs (Source: National
Disaster Management Guidelines on Incident Response System).
On receipt of information regarding the impending disaster, the EOC will inform the RO, who in turn
will activate the required IRT and mobilize resources. The scale of their deployment will depend on the
magnitude of the incident.
At times, the information about an incident may be received only on its occurrence without any warning.
In such cases, the local IRT (District, Sub-Division, Tehsil / Block) as the case may be, will respond
and inform the higher authority, and if required seek reinforcement and guidance.
DID YOU KNOW?
There could even be such situations when the District officials may have no expertise
in operationalizing the response, like for CBRN disasters. For such disaster situations
the OSC should be identified in advance, so that he could be easily mobilized to lead
the OS as Section Chief. NDMA has already issued detailed guidelines on management
of such response vide National Disaster Management Guidelines on the management
of Nuclear and Radiological emergencies which should be followed. Other Section
Chiefs will be selected according to the suitability and capability of the officer.
d. Emergency Operations Centre (EOC)
EOC is an off-site facility, which will be functioning from the State / District headquarters, and which is
actually an augmented control room having communication facilities and space to accommodate the
various officers of ESFs.
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DID YOU KNOW?
ESF is a combination of various line departments of Government and other agencies
whose services are generally required during disaster / incident response. These officials
will be able to take decisions on the spot under the guidance of RO and will be able to
assist the RO in achieving the incident objectives. RO will also ensure that the line
departments do not issue parallel and contradictory instructions to their field level
officers.
Facilities Required for Responding to Disaster
For effective response, the following facilities may be required to be established depending on the
needs of the incidents / disaster situation.
a. Incident Command Post (ICP)
The ICP is the location at which the primary command functions are performed. The IC will be located
at the ICP. There will only be one ICP for each incident / disaster. This also applies to situations with
multi-agencies or multi-jurisdictional incidents operating under a single or unified command.
DID YOU KNOW ?
The ICP can be located with other incident facilities like Incident Base. For the initial
location of the ICP, the nature of the incident, whether it is growing or moving and
whether the ICP location will be suitable in size and also safe for the expected duration
of the incident should all be taken into consideration. Larger and more complex
incidents will require larger ICP.
The ICP may also be located at Headquarters of various levels of administration of
State (State, District, Sub-Division, Tehsil / Block). In case of total destruction or reasons
of non-availability of any other space, the ICP may be located in a vehicle, trailer or
tent with effective communication system.
b. Staging Area (SA)
The Staging Area (SA) is an area where resources are collected and kept ready for deployment for
field operations. These may include things like food, vehicles and other materials and equipment. The
SA will be established at a suitable area near the affected site for immediate, effective and quick
deployment of resources. The resources should be so arranged that it is easy to move any required
resources whenever needed.
DID YOU KNOW ?
More than one SAs may be established if required. School and college playgrounds,community halls, cyclone shelters, Panchayat Offices, stadia etc., may be used as SA.
In case of total destruction of buildings in an incident, tents or temporary shelters may
be used for such purposes.
c. Incident Base
All primary services and support activities for the incident are usually located and performed at the
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Incident base. The Logistic and Finance Section will also be preferably located here. Normally base is
the location where all uncommitted / out-of-service equipment and personnel to support operations are
located.
DID YOU KNOW ?
There will be only one Base established for each incident and normally it will not be
relocated. In locations where major incidents are known to occur frequently, it is
advisable to pre-designate possible base locations and plan their layouts in advance.
d. Camps
Camps are temporary locations within the general incident area, which are equipped and staffed to
provide rest, food, drinking water and sanitary services to the responders. These are separate facilities
which may not be located at the Incident Base. Camps may be in place for several days and they may
also be moved depending upon incident needs; while the Incident Base remains at the same location.
e . Relief Camp
All support services to the affected communities are usually provided in the Relief Camps (RCs). They
will be established as per demands of the situation.
DID YOU KNOW ?
The resources required for the establishment of RC will be provided by the LS and it
will be maintained and managed by the Branch or Division of the OS deployed for the
purpose. It may be established at the existing buildings like Schools, Community Halls,
Cyclone Shelters, etc., or tents may also be used for such purposes. While establishing
the RC, priority will be given for cleanliness of the RC.
f. Helibase / Helipad
A Helibase is the main location for parking, fueling and carrying out the maintenance of the Helicopters.It may also be used for loading and unloading of relief materials. Helipads are temporary locations in the
incident area where Helicopters can safely land and take off. The Helibase is often located at the
Airport or at another location decided by the District administration in consultation and approval by the
agency operating the Helicopter. Helipads are established and used for operational purpose only like
loading and unloading of personnel and equipment, and other relief materials etc.
Community Participation in Disaster Response
A number of community based organizations like PRIs, NGOs, Self-Help Groups (SHGs), Youth
Organisations, Volunteers of NYK, Civil Defence (CD) and Home Guard, etc., and personnel of
different projects funded by Government of India like National Rural Health Mission (NRHM), Integrated
Child Development Services (ICDS), etc., normally volunteer their services in the aftermath of anydisaster.
In the IRS structure, these organizations and volunteers are placed in the OS where the skills and
services of the community may be utilized systematically in the form of Single Resource, Strike Team
and Task Force. The incharge of the respective Incident Response Teams (IRTs) should identify such
community resources and they should be encouraged and trained to be a part of the IRT.
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EXERCISE 4
NOTE DOWN THE ORGANIZATIONAL STRUCTURES FOR DISASTER
RESPONSE AT THE NATIONAL, STATE AND DISTRICT LEVELS AND
DI FFERENT FACILITIES REQUI RED FOR EFFECTIVE DISASTER
RESPONSE.
1.5.2 DAMAGE ASSESSMENT
Immediately after the disaster, there is an urgent need
of damage assessment. The objectives are to know
the impact of disaster, mobilize resources for better
rescue and relief, garner detailed information on the
extent of damage and its severity; and also develop
strategies for reconstruction and restoration facilities.
It entails collection and analysis of information
pertinent to disasters and disaster response. Damage
is assessed with regard to loss of infrastructure such
as buildings, standing crops, agricultural area,livestock, forest cover and vital installations.
Thus, damage assessment is the process of determining the:
Impact, which a hazard has had on the affected area.
Needs and priorities for immediate emergency measures to save and sustain the lives of survivors.
Resources available for use.
Possibilities for facilitating and expediting longer-term recovery and development.
Damage assessment is done through:
Data Collection
Information Assimilation and Dissemination
It is useful to distinguish between the terms data and information,as data are simply units of
information including perceptions, numbers, observations, facts or figures. Data sometimes conflict
with one another, for example, when two individuals report widely differing perceptions of the same
event. Information, on the other hand, is useful data. Data become information when it can be
translated into meaningful, relevant and understandable language, specially about particular people at a
particular time and place, for a particular purpose. (Remember what is information to one person
may simply be useless data to another).
Data collection, which is an on-going activity, depends on:i) Expertise and advice of survey specialists
ii) Use of sample surveys
iii) Cultural attitudes
iv) Personal preferences
Based on detailed damage assessment, the government should finalize estimation of funds required and
Source: www.ndmaindia.nic
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fund generation mechanisms. The state government should explore sources of funding required for
disaster recovery from central government through National Disaster Response Fund and State Disaster
Response Fund, and necessary steps should be taken to represent the cause of the state government to
the central government. After the normalcy returns, the damage assessment team carries out a detailed
study of the damaged houses, livelihood assets and crops etc. Usually the Panchayat Extension Officer
is made responsible for carrying out such assessment assisted by the damage assessment teams.
Assessments must be carefully planned and managed. A sequence of activities is involved and each of
them must be planned in detail. These activities typically constitute the assessment process, which aims
to:
Identify information needs and sources of reliable data
Collect data
Analyze and interpret data
Report conclusions, forecast and provide alternatives to planners and decision-makers
DID YOU KNOW?
All data collection strategies are subject to problems of bias. Bias is the degree to which
the conclusion drawn from data observation deviates from the true situation. Sometimes
bias emanates from asking the wrong question, sometimes from asking the wrong people
and, sometimes, from the biased perception of the observer or reporter of data.
Source: Damage Assessment/oldpatriot.blogspot.com
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Damage Assessment is usually conducted in two phases viz.
Rapid Damage Assessment and Detailed Damage Assessment
RAPID DAMAGE ASSESSMENT DETAILED DAMAGE ASSESSMENT
Rapid Damage Assessment (RDA)
emphasizes on a rapid appraisal of thesituation and extent of damage to
provide resources for effective reliefand rescue. RDA is to be conducted
by the Planning Section of theIncident Response Team (IRT),
responsible for response management.The Planning Section (PS) of the IRT
may be provided support of the localcommunities. The list of the
stakeholders of PS of the IRT is givenin the Annexure - XI of the IRS
guidelines of NDMA. The RDA report
is mandated to be submitted to theIncident Commander (IC) for effective
planning of response andsimultaneously submitted to the
District Collector by the IC.
Detailed Damage Assessment is supposedto be done at the district level during the
recovery stage involving skilled personnel
from various line departments. The aim ofthis assessment is to estimate theeconomical and financial aspects of
damage, the detailed building damage,agricultural damage, and property damage.
It also aims at retrofitting or strengtheningof houses, roads, bridges, hospitals,
schools, warehouses, railway tracks andother infrastructure.
Any State Development Authority team
must be headed by the District Collector
and should comprise the District ReliefOfficer, Executive Engineer PWD, ChiefMedical Officer of the affected district,members of prominent NGOs working in
the district and any other expert at thediscretion of the District Collector.
The team should also have two externalobservers from the State Disaster
Management Authority and DistrictDisaster Management Authority (DDMA)
respectively. The other issues of disasterresponse including relief (entitlement,
disbursal and monitoring), recovery andrehabilitation need to be comprehensively
addressed in the Calamity Relief Fund
Norms (Drought, Flood and Earthquake)issued by the Disaster Management /
Relief Department.
1.5.3 RELIEF DISTRIBUTION
As we all know, relief distribution is a strategicexercise conducted by the Operations Section of
the IRT. It needs to be seen that relief material is
effectively; fairly and justly distributed to all the
needy ones. We must also keep in view that this
exercise also has to be a sensitive one. Care
needs to be taken to pay extra focus on theSource: Disaster Relief/allhealthcare.monster.com
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vulnerable i.e., the children, aged, destitute and lactating women, as well as the physically and
mentally disadvantaged. There is a need to undertake the following activities:
Respect Culture and Custom of the communities and countries where relief distribution takes
place.
Build Disaster Response on Local Capacities by employing local staff, purchasing local
materials and trading with local companies. Where possible, involve local communities in
planning and implementation, and co-operate with local government structures.
Involve Programme Beneficiaries in the Management of Relief Aid through effective
relief and lasting rehabilitation. It can be best achieved where the target beneficiaries are
involved in the design, management and implementation of the relief programme.
Distribute Relief with an aim to reduce Vulnerabilities to a Future Disaster through
sustainable lifestyles. Attention should be paid to environmental concerns in the design and
management of relief programmes.
Hold Yourselves Accountable to the Community and the Donorby acting as an institutional
link in the partnership between those who wish to assist and those who need assistance during
disasters. Recognize the obligation to ensure appropriate monitoring of aid distribution and
carry out regular assessment of the impact of disaster assistance.
Recognize Victims as Dignified Humans and not Mere Objects in Information, Publicity
and Advertising Activities through interaction with the media. Try and project an image of
the disaster situation; where the capacities and aspirations of disaster victims are also highlighted,
and not just their vulnerabilities and fears.
The Process of Distributing Relief Material
Relief is distributed in many forms,
in camps, through air drops and also
through the communication systems
in place. It is expected that the
materials distributed shall minimizesuffering of the affected population.
It is the primary responsibility of the
state to take care of its citizens
suffering due to natural or man-made
disaster; hence, it is responsible for
distribution of relief at the time of
emergencies. Other than Operations
Section of the IRT; relief operation
is also done by international
agencies, NGOs, corporate bodies,
civil society organizations and local
communities. Therefore, to control or stop duplication of effort, the IC and the Operation Section
Chief (OSC) of the IRT should access the external relief support provided by agencies other than
government, and support them to distribute it to the affected communities.
You, as government officials and members of PRIs and ULBs, are responsible for implementation
of different programmes of the government. It is expected of you to take the lead in distribution of
Source: Food Relief Camp/Google Images
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