ACT®WorkKeys $

NCRC Quick Start Guide

Access Pre-Created ( or Existing) MyWorkKeys Account

Document Purpose This document is about how to initially activate a "MyWorkKeys" personal account to access and manage your ACT® WorkKeys® National Career Readiness Certificate® (ACT® Work Keys®

NCRC®).

This document contains information for an examinee who has taken these three new tests, known collectively as the ACT® WorkKeys® NCRC® tests:

• ACT® WorkKeys® Applied Math• ACT® WorkKeys® Graphic Literacy• ACT® WorkKeys® Workplace Documents

Note: The information provided in this document also applies to the ACT National Career Readiness Certificate™ (ACT NCRc®). The "ACT NCRC" is based on the ACT WorkKeys tests: Applied Mathematics, Locating Information, and Reading for Information.

The level of certificate you earned-Platinum, Gold, Silver, or Bronze-is based on the level scores you achieved when taking those three tests.

Process Overview The following table shows the overall process for activating a new account and managing your ACT WorkKeys NCRCs.

Sta e Procedure 1 2

Procedure 1: Activating Your Pre-Created (or Existing) MyWorkKeys

Account Follow the steps below to initially activate your personal MyWorkKeys account for accessing the level of certificate you earned from taking the ACT WorkKeys NCRC tests.

Login

1. Type myworkkeys.com into your internet browser and press Enter.

Result: The MyWorkKeys Home "Login" page displays.----------------------

. At. �·Nat,onal Career ·' · · · • · · ·

ACT' .I. B.., .L Readiness Cerbf1cale

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Updated 2017.07.12 1

2. At the "Login" page, use the User ID and Password that either you created for your account or that you received in an email, report, or letter.

There are two links available on the "Login" screen if you do not have that information. a. Forgot your User ID or Password? b. Did not receive registration email?

Note: If you have questions, please contact your test site directly or call ACT WorkKeys Customer Service at 800.967.5539.

Completing Your Account Profile

The first time you log in to your account, you will first have to complete your user account profile. At the top of the page there will be a message "Your Profile is incomplete. Update with complete profile."

1. At the "Update User Profile" page, fill in all of the required (*) fields in all of the sections. Then choose the Submit button.

Note: If you should select Submit before all fields are completed, or if the data is incorrect, you will receive messages at the top of the screen informing you of what specifically needs to be corrected.

A ~cT· National Career .L. ~ Readiness Certificate

. . My Home I Update User Profile

Register for Test "' • required

Available Tnuntng

Account Management

Update Match Criteria

Update User Profile

Change Password

·Cond,d~te Rep~~{,!,'·,,·,¥

Certificate Ma~agcment

Test Managem_ent ,,

FAQ , •• , ,·•

Log out

IMPORTANT!

i: . u.· , .. ,~• +. ; ..

Middle Name:

Last Name: UAT 5

• Email Address: --.. ..

• Date of Birth: MM/dd/yyyy 121121197(

• Address of residence, line 1: 500 act drive ·

• For the system to retrieve your test scores, you must enter the following fields exactly as you listed them when registering for and taking the ACT WorkKeys tests. These are the five match criteria fields:

o First Name o Last Name o Month of Birth o Day of Birth o Examinee ID

• The User ID and Password for this account should not be the same User ID and Password you use to access the testing system.

2

2. After the form is completed and successfully submitted, a "Welcome to the Site" page willappear. Read the text on the page, then select Continue button.

Changing Your Account Password

1. For your security, we highly recommend that you change the password that was initiallyprovided to you. Select Change Password from the navigation menu on the left side of thepage.

----------------------------------

: ·: AOT'National Career ·

11.r"T' �.:'J_ � Readiness Certificate -. , ..l. :t&....,

.!. � ... �. J' • -

Change Password . '� • • •.

Your password must be 6 to 30 characters long. Use lette-rs of the alphabet {A·Z or a-2) and numerical d1Q1ts (0-9) only.

Choose combinations that wtll be easy for you to remember bJt hard for others to oucss. Your pusword must c:ontain at least

one number.

Update Metch Cntcna • Old Password

• New Password

• Reen1er New Passv.'Ord.

• s reQuired

Vt..UOUS � MWK Verston -4.1.0.169 C! 2017 by ACT, Jne. All righ3 reseNed.

Addrt•onal lnformatron I � I Pnvacy P9hcy

2. Read the password parameters, which are listed in the paragraph before the passwordfields. It is required (*) that you complete all three of these fields:

a. Old Passwordb. New Passwordc. Reenter New Password

3. Select Submit.

Procedure 2: Creating, Viewing, Printing, and Sharing a Certificate These are the actions you may take in regards to creating and managing your certificate.

Creating a Certificate

1. Select Certificate Management from the navigation menu on the left side of the page. Youravailable certificate(s) will be displayed.

2. On the "Create Certificate" page, in the "Available Certificate(s)" section, under "Action,"select the Create Certificate button.

�failable Certific.ate(s) @

I Create CEertificste I (1)

3

3. Review the "Tests Included in Certificate" information. You may select the View Test Details button for each test if you desire to do so. After reviewing the information, select Yes to the question, "Correct Test Information?"

---------------------------------------ACT' Nation a I Career ACT' [

Readiness Certificate I

My Home ,

Register for Test

Ave,lable Tu1.n,n9

~ccnunt M~nagement

Update Match Cntena

Update U$t.r Prof;fe

Change Password

C:ert1flcatt" Nanagcn,ent

Test Man1gemc-nt

Crcat~ Cr,rtificntr,

Te!>IS Included ,n Cert1f1c•te

Test Type • ' . ' ., Worlc1<.ey> Applied Malll

World<eys Worlqllace Oocumenu

Worlc1<.ey> Graphic L,teracy

Correct Test Jnformiilt1on"

Yes O No

Term~ .and Cond11ton!!.

rfMttt! 06/05l2017

06/05/2017

06/05/2017

5<.orc Type Rcsulb

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You certify that all persona.J information that you ha\'t provided to MyWorkKeys.com (the ·sue') is true and accurate. You should update this site when vaur personal Information changes.

ACT reserves the right to investigate and take action against any individual suspected of pr0V1d1ng false

1nform21on, or otherwise abusing me sue.

O oinore.e

4. Select Agree after reading the 'Terms and Conditions," then select the Submit button.

Result: You should see a message that states, "Your certificate has been created. "

Cert,hcate Type

ACT WorkKeys NCRC

--•iffifl@j@j, Ac.lions

Platinum 8K'h'3D7S8ZH39 j V,ew l j PMt j j Stop PubbcSh•nng l W

~le: https·//testadministration-stress act org/mwk/emCertDetails do?

ACT WorkKeys NCRC Gold 32HT1232T99Z j V.ew i i PMt i i Shore Certfioo:e j (!)

5. Under "Current Certificate(s}," you should see Certificate Type, Level, Certificate ID, and Actions columns. a. Certificate Type

• "ACT NCRC" is based on the WorkKeys tests: Applied Mathematics, Locating Information, and Reading for Information.

• "ACT WorkKeys NCRC" is based on the new WorkKeys tests: Applied Math, Graphic Literacy, and Workplace Documents.

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b. Level • Platinum • Gold • Silver • Bronze

c. Certificate ID is a unique number assigned to your certificate. d . Actions - These are explained more fully in sections below.

• View • Print • Share Certificate - Once you have shared the certificate, the button changes to

"Stop Public Sharing."

I ,y-... I IL.,

I View I I Prht I I Shsre Cenifics:e I (!)

Viewing a Certificate

Selecting the View button in the Actions column of "Current Certificate(s)" section will change the display from "Certificate Management" page to a "Certificate Details" page with "Tests Included in Certificate" section. Since you are in View mode, the buttons remaining to choose from are Print or Share Certificate.

-----------------------------------------------ACT' Nation a IC are er ACT' I

Readiness Certificate

Register for Test

Available Tramrno .. . ·, ·Aocount Management ,

Update Match Cntena I i Updat~ User Profile

Change Password

Ccrt,fildle Management

I Certificate Details

The National Career Readiness Ce rtificate, issued by ACT Inc., 1s ii portable, evidence-based c.redenti1I that certifies

usent,al workplace ~kllls and 1& a reliable predictor of workplace success. Vtsit Uat10oalCaccec8tadt0e,;~ oco to learn more.

i§bdbNM-mlllk§b®NIIM ACT Worl<Keys NCRC Gold

RegiSTAR Aff1hation

Tests lnduded m CcrtiftGate

WorkKeys Applied Math 06/0512017

WorkKeys Graphic Lneracy 05/05/2017

WorkKeys Workplace Documents

0610512017

~

32HT1232T99Z 06/3012017

Level 7

level 7

Level

~ 1,.,.,. c ...... ,., (?)

I V.wTH!Oet• !Ii I j View Tut Oeta t I Jv~THt0.1• sl

Note: Anytime you use the Back button, it takes you back to the prior screen.

5

When selecting the View Test Details button in the Actions column of the "Tests Included in Certificate" section, this is the type of "Test Details" information you will see.

Test Details ' ;

Test: WorkKeys Applied Math

Test Oatelload Date: 06/0512017

Score Type: Level 7

Test Site: UAT Operations

First Name: QQQ tester5

Last Name: UAT 5

Month of Birth: 12

Day of Birth: 12

Examinee ID: 3412542

Actions j Sha,- Tur I

Note: If you haven't yet shared your certificate, it will look like this.

Test Details

~ : httos://testadministrat. on·stress.act. orQ/mwkJ emTes-tOetails.do?event• go&.realm • 17740116&.usemame• UATscoSqqq

Test Wll!1cKeys Applied Math

Test Date/Load Date· 06/05/2017

Score Type: Level 7

Test Site· UAT Operallons

Fir.,t Name. 000 teslef5

Last Name· UAT 5

Month ol Bir1h· 12

Dayol6"1h. 12

Examinee 10. 3412542

Actions I s,.."""" ,,. , • ..., I

Note: If you have already shared your certificate, the "PUBLIC SHARE URL" appears at the top of the "Test Details" display. This is the url to include when sending resumes or applications electronically to potential employers.

Select the Back button to return to the prior, "Certificate Details" screen.

6

Printing a Certificate

Selecting the Print button in the Actions column of either "Certificate Details" page or "Certificate Management" page will open a pdf of the certificate.

ACT~workKeys~ NCRC

ACT certifies that

Qqq Testers Uat 5 has earned the ACT World(eys National Career Readiness Certificateni at the level

(First page, Front view)

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7

Note: Details on the second page include the benefits of earning this certificate, your level scores for each test, and the type of skills measured by each test at that skill level. It also includes information on how to "Share Your ACT WorkKeys NCRC with Employers."

You may Save the certificate pdf and/or Print it.

When you are done saving or printing the certificate, Close the pdf browser tab. You will be returned to the page from which you selected the Print button.

IMPORTANT! A paper copy of the "ACT NCRC," (not the new "ACT WorkKeys NCRC"), is still available to order from ACT for $20 until December 31, 2017. Call ACT WorkKeys Customer Service at 800.967.5539 if you need assistance with this.

Sharing a Certificate

ACT does not release any information until you have authorized it. You control this access through your MyWorkKeys account. Potential employers will not be able to confirm the authenticity of your certificate details until you have shared your certificate publically.

Note: Selecting the question mark (?) next to "Share Certificate" button results in the pop-up message, explaining what Share Certificate means.

What does Share mean?

Share implies that your certificate is not public and cannot be shared with

employers. Click on the Share to make your certificate public .

X

When your certificate is made public, you are provided a Public Share URL

link. Send this link with electronic resumes or applications for certificate

verification.

Making your certificate public allows employers to verify your certificate by using the Employers Login and entering your Certificate ID number.

Selecting the Share Certificate button under Actions column of either "Certificate Details" page or "Certificate Management" page takes you to the "Share Certificate with PUBLIC" page. This page allows you to make your certificate public for potential employers to view.

8

Share Certificate with PUBLIC , ' '•

When your certificate is made public, you are provided a Public Share URL link. Se:nd this link with e lectronic resumes or

applications for certificate verification.

Making your certificate pub1ic allows employers to verify your certificate by using the Employers Login and entering your Certificate ID number.

Certificate ID 32HT1232T99Z

Certificate Type ACT WorkKeys NCRC

Level Gold

Terms and Cond1bOns ~· . • l " •• ~: • • , ·.t,·. _r~-::~. ' • >~.-:.. :r.i".it,.~;;i{-t.•. l' ; ~· • ... : .. • ~ , ,;

You certify that all personal information that you have provided to MyWorkKeys,com (the 'Site') Is true and accurate. You " should update this site when your personal information changes. ACT reserves the right to Investigate and take action against any Individual suspected of providing false information, or otherwise abusing the Site.

By choosing to share your National Career Readiness Certificate with others, you understand and agree that those persons to whom you have provided your unique certificate URL will have access to your personal certificate information. y

The information provided when sharing access to a certificate includes your name and the level of your certificate. Any

0 Disagree O Agree

On the "Share Certificate with PUBLIC" page, read the "Terms and Conditions" and select Agree. Then select the Submit button.

Note: If you select Disagree then Submit, you will receive this message on screen, 'To continue, you must agree to Terms and Conditions. "

I® Disagree 0 Ag ree I .. • To continue, you must agrte :o Terms and Conditions .

Or if you decide that you're not ready to share your certificate yet, select the Cancel button, which returns you to the prior "Certificate Management" page.

Note: Once you have shared the certificate, the "Share Certificate" button changes to "Stop Public Sharing" plus a Public Share url is displayed for your use.

Certificat.';,_,Ma!_l~9ement ( ) .

Current Certificate(s) ( ~ ·,_. .; • , ., • :· :_,,. . .

ACT WorkKeys NCRC Platinum 8KW307S8ZH39 j Vew j j Pnn1 j j SIO!t Pulttc s,anng i (.:)

---1►► ~l.F: https //testadm1mstrat1on-stress act orglmwklemCertDeta,Is do?event=go&realm=17740116&certld=8KW3D7S8ZH39

ACT WorkKeys NCRC Gold 32HT1232T99Z

---►• f"il.}c, https //testadministration-stress act orglmwk/emCertDeta'IS do?event=go&realm=17740116&certld=32HT1232T99Z

If you decide to choose the Stop Public Sharing button, you will see this "Restrict Certificate from PUBLIC" page. Read the "Terms and Conditions," then select Agree and then Submit. The Action button will then return to Share Certificate and the Public Share url is gone.

9

Restrict Certificate from PUBLIC .::;,,; ·

You have previously shared this certificate information with job banks, prospective employers or other agencies. When you restrict this certific.ate, those organizations will no longer be able to retrieve information on the certificate and wi ll not be able to confirm that the certificate ID ,s valid,

Certificate ID 32HT1232T99Z

Certificate Type ACT WorkKeys NCRC

Level Gold

Tem1s and Conditions

You certify that all personal information Is true and accurate. You should update this site when your personal

Information changes. ACT reserves the right to Investigate and take action against any Individual suspected of providing false Information, or otherwise abusing the Site.

By choosing to restrict the access to your previously shared National career Readiness Certificate Information, you

understand that prospective employers or other agencies that were granted access will no longer be able to retrieve your v certificate information. If you so choose, you may share your certificate information at a future time.

0 Disagree O Agree

How Others May Validate Your Shared Certificate There are two ways for others to access your certificate information.

1. You may provide them with the "Public Share url." When they use it, they will be taken directly to a page that looks like this. There is a Print button if they desire to print the information.

------------- - ------- ----- ------ACT' Nat Ion a I Career ·A.CT•

Readiness Cert1f1cale ~ ~

lid@IMII CcrttfiC<Jtc Ucl.:Jtl-..

,,,_ no,. lriCt W• •kl-:• -,.c N.i,o,t,I Cut.., R.udtlW"" C.tt,(,~1• (.1.C:t Worh :o'S liCllC'"') • !'14 U,t tr>9'"-• IIICIIC •rt ""•b!t, . ... ,~ll'"ct•t• H:! crthf'ltt ll tl'• t n ,t,fy u n~t.•1 "'' t ~ndtd lo, -~li,;pltt11 I .KtcH . v.-• N,· .... c· '"·ru :8tr1 ~,,. c-, to ~.,.,, ,.. .• , ..

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2. Or you may provide them with this url: www.act.org/certificate/verify.html and when they use it, they will be taken to a "Validate a Certificate" page that looks like this. Then they would enter your unique Certificate ID that you provided to them and then select the Submit button.

10

· cT· NationalCareer , :'r '· .. ,,_ ,"'1:-··_. .11.,r,T Readiness Cert1f1cate :. ~ ~

Pi&ii&iib VdliddlC d Certificate

The no, ACT Wor1d<cys Nabonel Career Readiness Certificate {ACT Vlorld( eys HCl~c·•) ll"ld the onginal HCRC ere

port1b1e, ev1de n:e-base:d credentials t hat certrfy nunt,al skills nuded for work~ ace success. Vis t t4pttona'Ctr~f'rltttd•nus.c,ro to 1nrn more.

Note: If they should happen to enter the incorrect ID, they will receive this "Certificate Not Found" message. They will need to select the Reenter Certificate ID button and try again.

Certificate Not Found •.s, ·, ,~ ~:1 .. \ -_ ,

The certificate with the certificate ID "32HT1232T99Z" that you have attempted to access could not be found. Thos os due to one of the following reasons:

• The certificate does exost but hos not been released for publoc access by the cert,focate holder.

• The certificate 10 you entered does not exist in the system.

Please try e ntering the certificate ID again. If that fa ils, contact the ind1v1dual \•tho provided you with the certificate ID to make sure that it is correct and/ or that the: individual has activated and released the certificate for public access

Reenter Certificate ID

Procedure 4: Closing MyWorkKeys Session When you are done with your MyWorkKeys session, select the Log out navigation menu on the left side of the MyWorkKeys page, which will take you back to the "Login" page. You may now close the internet browser tab.

Congratulations on earning your certificate! If you have any questions, call ACT WorkKeys Customer Service at 800.967.5539.

© 2017 by ACT, Inc. All rights reserved. 11 MA70009.OPS2140