NCLM 101: What Does the League Do For You?. Introduction – Mission The mission of the League is to enhance the quality of life in municipalities through

NCLM 101: What Does the League Do

For You?

Introduction – Mission The mission of the League is to enhance the quality of life in municipalities through excellent governance. The League carries out this mission by:

1. Providing member services that strengthen and support excellence in

municipal government.2. Engaging members, staff and stakeholders in representing

municipal issues and interests.3. Developing municipal leaders who can address the needs and

interests of their citizens.4. Providing a unified, nonpartisan voice for municipal issues at

the state and federal level.

Introduction - Core Values

The League will be:EthicalFinancially SoundOpen and transparentFair, equitableInnovative, forward-thinkingNon-PartisanInclusive and collaborative as it engages partners, stakeholders

and external entities

Strategic Directions Initiatives 2007

Direction 1: Strengthen Member Communication, Participation and Engagement: build a membership of active participants and celebrate municipalities

Direction 2: Strengthen the League’s Governance Capacity: train and educate municipal leaders

Direction 3: Strengthen Policy Development and Representation of Municipal Interests: engage members in advocacy and

develop member lobbying skills

Strategic Orienteering Initiatives 2010-2011

True North: Customer/Market Type Compass Municipal governments & related eligible entities

Key Vectors: Customer Service, Knowledge & Expertise, Community and Influence and Advocacy

Home Turf: We are better than anyone at serving the needs of the North Carolina municipal governments

Strategic Orienteering Initiatives 2010-2011

Growth Initiatives: Communications

Staff Development

Services Review

Transformation/Finance

League Services Overview

AdvocacyLegislative Information Network of Communities (LINC)-Bulletins and

CallsLegislative Action CommitteesResearch (forecasts, solid waste services, water/sewer rates)Metropolitan MayorsLegislative and Regulatory Lobbying


LegalAmicus BriefsMunicipal Law NotesLegal Inquiries Model OrdinancesLegal Memorandums


Insurance and Risk ManagementPool Administration-health benefits, workers’ compensation,

property/liabilityClaimsRisk Management Consulting Services-field visits and online resourcesWellness ProgramsUnderwriting ServicesServices to self-funded entitiesManagement of medical plans and ancillary products


Member Service ProgramsMember visitsEndorsed VendorsHR Consulting Services, HR SurveysContracted Services (HR consulting, debt set-off, etc.)State Agency LiaisonMember Services Showcases


Communications, Networking and TrainingAnnual ConferenceTown Hall DayLegislative Goals ConferenceEssentials of Municipal GovernmentNew Mayors’ OrientationSouthern City and League LetterRegional Meetings-Legislative updates


Celebration of Members The Green Challenge

2011 Winners: Wilmington Conover

We are a membership association of 540 great

hometowns. For more than one hundred years we have

promoted-and continue to promote-good government

by offering non-partisan advocacy, insurance and other

services as directed by our membership.

Your League

Documents

NCLM 101: What Does the League Do For You?. Introduction – Mission The mission of the League is to enhance the quality of life in municipalities through