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NaviGuide for healthcare
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APPOINTMENT &
CHECK-IN
WAYFINDING
ANALYTICS
s
g Powerful tool for patients behaviour
analysis
Accurate hospital indoor
navigation and direction guide
In-app appointments and
automated check-in on arrival
What is NaviGuide for healthcare
o
Personalized messaging, proximity-
based push notifications l PERSONALIZED
COMMUNICATION
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Appointment and automated
check-in • Patients can see doctors schedule
and make appointments right in the
app
• Fill-in all the information before the
visit, so doctors and/or triage
workers could be ready to assign
care just on arrival
• No need to queue just to inform the
reception that you arrived
AVA Presentation
Template
John Smith
Welcome to
St. Lucas Hospital!
Please take a seat in
Desk A1 waiting area
There are only 3 patients
ahead of you in the line
We will notify you when
we are ready to see you
Show me direction
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Indoor navigation
• Patients can easily define their location inside
the hospital and be guided to the destination
through the app
• Doctors can be notified where and when their
next patient arrives
I a c b
AVA Presentation
Template
5
Personalized communication
• Personalized messaging before/during the
visit: tips or questions to ask the doctor during
the visit;
• Post-visit care: prescriptions, suggestions,
advices;
• Promotional campaigns: drug stores,
additional services inside hospital (catering,
vending machines) etc.
AVA Presentation
Template
The doctor prescribed you
to take 1 tablet of
Paracetamol every 2
hours.
The medicine is available
at the drugstore at 1st
floor
Show me direction
Analytics and content management platform
Heat map and patients routes Highlighting the zones, where visitors are standing longer, usual routes, how they commute from the reception to the doctors
Patients’ feedback and recommendations Patients survey for measuring how they were satisfied with their experience at the hospital
Patient profile, segmentation Sex, age and other information on the basis of public data derived from social media and other sources and can be integrated with a CRM system. Create separate segments of your patients based on their profile, location, type of disease, doctors they visit, etc. and communicate with each group separately
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Duration and frequency of visits You will know how much time the patients spend in various places: at reception, waiting desks, etc. as well as how often they visit the hospital
t s
q Content and beacons management Build and update the maps, manage beacons, create and manage geo-zones, create and launch communication campaigns
Elements of NaviGuide solution
Hardware infrastructure
We install,
configure and
calibrate all
Bluetooth-beacons
inside the hospital
Application
We develop the
hospital application
with guided tours
and can fill it with
the content.
You tell us what
you want to see
inside
Platform
We provide an
access to the
dedicated cloud
platform or install it
on premise, so you
could easily
manage maps and
the content and
access rich
analytics
n d r
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Contact us +31 20 800 6122
www.navi-guide.com
Visit us Ambite BV,
Herikerbergweg 292-342,
1101CT Amsterdam, the Netherlands