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Navigator Management Partners LLC, Confidential
Brenda Sprite, MLIR, PMP, PMI-ACPFounder, Organizational Change Leadership PracticeNavigator Management Partners
Is Agile Change Management Redundant?
IIBA Business Analyst Professional Development DaySeptember 13, 2013
©2013 Navigator Management Partners
Welcome
Tell me about yourselves …
How agile are you?
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Learning Objectives
What’s in this session for you?
•Describe key concepts of Agile project management
•Recognize the parallels between Agile and organizational
change management
•Gain the confidence to lead change in an Agile world
• Adapt traditional change management tools to Agile
•Cutting edge knowledge to impress your friends!
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KEY CONCEPTS OF AGILE
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Key Concepts of Agile
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Four Key Values
From the Manifesto for Agile Software Development, 2001
1. Individuals and interactions
2. Working software
3. Customer collaboration
4. Responding to change
Over processes and tools
Over comprehensive documentation
Over contract negotiation
Over following a plan
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Scrum is an Agile Method
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Scrum Team Roles
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1. Product Owner2. Development Team Members
3. Scrum Master
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Agile Teams Work Together
Sprint Planning Meeting
WHO WHEN WHY
• Product Owner• Scrum Master• Development Team
At the start of the Sprint
• Sprint Goal• Sprint Backlog
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Agile Teams Work Together
Daily Scrum Meetings
WHO WHEN WHY
• Product Owner• Scrum Master• Development Team
Daily • What have you done?• What are you going to do?• What’s in your way?
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Agile Teams Work Together
Sprint Review Meeting
WHO WHEN WHY
• Product Owner• Scrum Master• Development Team• Management• Customers
At the end of the Sprint
Confirm completion:• Sprint Goal• Sprint Backlog
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Agile Teams Work Together
Sprint Retrospective
Meeting
WHO WHEN WHY
• Product Owner• Scrum Master• Development Team
Immediately following the Sprint
Review Meeting
What should we• Start doing?• Stop doing?• Keep doing?
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Potentially Shippable
Software (PSS)
Agile Teams Work Together
Sprint Planning Meeting
Daily Scrum
Meetings
Sprint Review Meeting
Sprint Retrospective
Meeting
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Putting It All Together …
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Putting It All Together …
©Mike Vizdos, 2012
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KEY CONCEPTS OF AGILE
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Agile and Change Management
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ocus
peness
espect
ommitment
xtreme Courage … is the force with you?
F
O
R
C
E
5 Values of Scrum
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People and Change
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ADKAR® Stage
Related Scrum Attributes
Awareness • Communication of goals• Clarification of roles• Need to overcome “noise”
Desire • Respect for differences and diverse personalities• Considers the customer (individual) point of view• Target people instead of systems
1999 2001
Parallel Universes?
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ADKAR® Stage Related Scrum AttributesKnowledge • Develop leaders
• Learn from Product Owner
Ability • Team building• High performing teams
Reinforcement • Daily feedback• Sprint retrospectives
1999 2001
Parallel Universes?
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KEY CONCEPTS OF AGILE
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Leading Agile Change Management
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Five Key Points
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1. Arrive early
2. Think small
3. Act often
4. Plan at the right level
5. Stay flexible
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Five Key Points
1. Arrive early
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2. Think small
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Five Key Points
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3. Act often
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Five Key Points
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4. Plan at the right level
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Five Key Points
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5. Stay flexible
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Five Key Points
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KEY CONCEPTS OF AGILE
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Adapting Your Change Management Toolkit
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Adaptation Means …
The traditional waterfall approach is comfortable …
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Change!
Are you telling me I have to change what I do?!
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Not Exactly …
Once you get past the high level changes …No detailed work plan or resource estimatesIncremental vs. completed phases
Design Development Testing
Delayed decisions… you can adapt existing tools
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There are three key phases in an Agile project …
Project Planning During the Sprints Implementation
Adapting Your Toolkit
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Project Planning
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Project Planning
During the Sprints Implementation
• Define Your Organizational Change Strategy• Define the Communications Strategy• Define the Learning Strategy• Design the Change Management Scorecard• Prepare Your Teams• Engage Your Sponsors
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During the Sprints
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Project Planning
During the
SprintsImplementation
• Execute the Communications Plan• Identify and Engage Additional Stakeholders• Design and Execute User Readiness Program• Execute the Learning Strategy• Celebrate Successes
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Project Planning
During the Sprints Implementation
• Maintain Change Management Scorecard• Conduct Learning Activities• Transition Ongoing Support
Implementation
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Agile CM Adaptation at a Glance…
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For Further Study
If you want to learn more check out these links …• Agile Management defined:
http://en.wikipedia.org/wiki/Agile_management
• Agile Project Manager Certification:http://www.pmi.org/Certification/New-PMI-Agile-Certification.aspx
• “Manifesto for Agile Software Development”http://agilemanifesto.org/Scrum Training and Practitioner Support - Mike [email protected] www.implementingscrum.com www.michaelvizdos.com
• Scrum Professional Sites:http://www.scrumalliance.org/ http://www.scrum.org/
• User Stories detailed information: http://www.mountaingoatsoftware.com/topics/agile-project-management
• Video Tutorial on Scrum:http://www.youtube.com/watch?v=XU0llRltyFM
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… if you want to talk more!
Brenda SpriteNavigator Management Partners
Mobile – 517.282.7042Email – [email protected]
Contact Me …
