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NAVIGATING
BACK-TO-SCHOOL
CHALLENGES
Presented by
Cigna Employee Assistance Program
SEMINAR GOALS
2Use and distribution limited solely to authorized personnel. © 2020 Cigna. Some content provided under license.
• Discuss impact of the pandemic on the back-to-school transition
• Get tips that can help you and your child navigate with resilience
• Review strategies for managing various learning scenarios
• Understand how stress affects children and when to get more help
• Know the benefits of your Employee Assistance Program (EAP)
BACK-TO-SCHOOL STRESSORS
All the “normal” jitters, plus…
• Concerns about safety
• Worries about falling behind
• Scheduling challenges
• Uncertainty about the future
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NAVIGATING WITH RESILIENCE: MASTERING EMOTIONAL ABCS
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Ambiguity
Uncertainty makes us
uncomfortable; practice
accepting not knowing.
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“Bumps”
Recognize that you can’t
control all outcomes;
permit imperfection.
Change
Remember how you’ve
managed in the past, but
try to stay in the present.
NAVIGATING WITH RESILIENCE: PREPARATION
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Practical and supportive
• Begin shifting routines,
including sleep schedules,
into school mode
• Talk about school – a lot
• Point out the positives
• Acknowledge worries
but express confidence
Use and distribution limited solely to authorized personnel. © 2020 Cigna. Some content provided under license.
Kids look to us for cues on how they should think, feel, and react to a situation.
Try to keep calm, confident, and positive, even if that’s not exactly how you feel.
CLASSROOM LEARNING
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CHALLENGES
• Safety concerns
• Upended norms
• Quarantine impacts
STRATEGIES
• Establish good, open communication with
teacher, administration, counselor, nurse
• Prepare your child for how the school / staff
will look and what might feel different
• Talk about and practice hygiene safety
in an empowering way
Use and distribution limited solely to authorized personnel. © 2020 Cigna. Some content provided under license.
What your child
needs most…
To feel safe, secure,
and ready to learn.
DISTANCED LEARNING
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CHALLENGES
• Technology
• Focus and motivation
• Feeling isolated
STRATEGIES
• Get technology resources set up in advance
• Design a predictable, but varied, day
• Build in classic motivators: goal-setting,
accountability, incentives, and fun!
• Consider “safe” ways to interact with friends
What your child
needs most…
Tools and an
environment that
supports learning.
BLENDED OR HYBRID LEARNING
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CHALLENGES
• Disrupted routines
• Scheduling and logistics
• All previously cited challenges
STRATEGIES
• Talk positively about both methods
• Use bridging routines for consistency
• Be prepared for disruption in friendships
• Call in reinforcements
What your child
needs most…
What your child
needs most…
Help navigating a
changing structure.
THE PARENTING BALANCING ACT
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Parent, employee, teacher
• Talk with your manager and
explore all flexibilities now
• Get up to speed on resources
and options for support
• Get everyone organized
• Expect and encourage your
child to “own” their learning
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As much as you are able, have back-up plans for your back-up plans.
BE AWARE OF AND ADDRESS YOUR CHILD’S STRESS
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Children are naturally resilient, but…
• Check in casually; be available
• Normalize difficult feelings
• Share ways to de-stress
• Be aware of impact of stress
• Watch for cues that it’s overwhelming
Pre-schoolers
Thumb-sucking, bedwetting, sleep
disturbances clinging to parents,
loss of appetite, fear of the dark,
regression in behavior, withdrawal
Elementary-age
Irritability, aggressiveness,
clinginess, nightmares, school
avoidance, poor concentration,
withdrawal from activities and friends
Teens
Sleeping and eating disturbances,
agitation, increase in conflicts,
physical complaints, delinquent
behavior, poor concentration
(National Association of School Psychologists, 2020)
FINDING OUR WAY IN THIS UNCHARTED TERRITORY
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• Remind yourself that
“everyday” learning counts
• Manage your own stress
• Be patient with yourself
and with your child
• Know it won’t last forever
BENEFITS OF THE EAP
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• Face-to-face sessions
• Confidential
• Prepaid
• Unlimited telephonic consultation
• Available 24 hours a day, 7 days a week
• Household benefit
• Work/life support such as
elder care, child care and pet care
• Convenience services
• Financial services
• Legal services
Benefits vary by employer. Please check with your HR for your specific EAP benefits.
Use and distribution limited solely to authorized personnel. © 2020 Cigna. Some content provided under license.
REFERENCES
Caissa Public Strategy. (2020). Parents’ concerns about returning to school since COVID-19: A
nationwide poll of K-12 parents. Retrieved from https://www.werecruitstudents.com/post/parents-
concerns-about-returning-to-schoolsince-covid-19
Centers for Disease Control and Prevention (CDC). (2018). Physical activity facts. Retrieved from
https://www.cdc.gov/healthyschools/physicalactivity/facts.htm
National Association of School Psychologists. (2020). Helping children cope with changes resulting
from COVID-19. Retrieved from https://www.nasponline.org/resources-and-publications/resources-
and-podcasts/school-climate-safety-and-crisis/health-crisis-resources/helping-children-cope-with-
changes-resulting-from-covid-19
The Education Trust. (2020). Parents overwhelmingly concerned their children are falling behind
during school closures. Retrieved from https://edtrust.org/parents-overwhelmingly-concerned-their-
children-are-falling-behind-during-school-closures/
Weir, K. (2017). Maximizing children’s resilience. Monitor on Psychology (48) 8. Retrieved from
https://www.apa.org/monitor/2017/09/cover-resilience
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This material is provided by Cigna for informational/educational purposes only. It is not intended as medical/clinical
advice. Only a health care professional can make a diagnosis or recommend a treatment plan. For more
information about your behavioral health coverage, you can call the customer service or the behavioral health
telephone number listed on your health care identification card.
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation,
including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Cigna
Behavioral Health, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. The Cigna name,
logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. All pictures are used for illustrative
purposes only.
881282 07/20 © 2020 Cigna. Some content provided under license.
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