NATIONAL WATER AND SEWERAGE CORPORATION · Total satellite borehole water supply systems installed – 06 No. Booster Pump installations and rectifications - 02 No. Status Completed

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NATIONAL WATER AND SEWERAGE CORPORATION TARGETS 100% SERVICE COVERAGE BY 2021NATIONAL WATER AND SEWERAGE CORPORATION

BackgroundThe NWSC mandate as defined in the National Water and Sewerage Corporation Act Section 5(1) is to operate and provide Water and Sewerage services in areas entrusted to it on a sound commercial and viable basis. The National Water and Sewerage Corporation currently provides services to 234 towns with a total population of over 10 million people. In line with the President’s Manifesto of 2016-2021, the Urban Water Supply and Sewerage Sector target is to improve coverage from 80% to 100%. Within this context, the NWSC will implement the following undertakings to achieve 100% service coverage. These have been further aligned to Government strategic agenda of attaining the Middle income status by 2020. NWSC targets to implement the following;i. Finalise construction of a sewerage

treatment plant in Bugolobi and attendant sewerage collection infrastructure for Nakivubo and Kinawataka catchment area

ii. Construct 45 public toilets with bathrooms in various locations in Greater Kampala

iii. Expansion of piped water system in Greater Kampala to improve water supply.

iv. Facilitate urban poor water service provision through construction of at least 3,000 public stand posts in the NWSC operation areas.

v. Continue with the rehabilitation and expansion of the existing water supply and sewerage systems in various parts of the country for improved service delivery.

Performance Indicator 2013 2014 2015 2016 2017 March 2018 Target by June 2018

Number of NWSC towns 28 66 110 170 218 234 238

Service Coverage 77.5% 78.5% 76% 77% 78% 78% 78%

Total Connections 317,292 366,330 418,031 472,193 524,657 572,291 585,744

New Connections per year 21,637 28,068 33,982 38,807 40,712 39,555 50,500

Pro-poor (PSPs) 95 921 924 1,121 1,164 1,420 7,252

Water Mains Extensions(km) 85.8 470.3 1,448 887 914.3 1,435.68 2546.5

Sewer mains extensions (km) 1.7 16.8 38.2 23.7 22.3 12.29 30.0

NRW (%) 33.6% 33.7% 31.2% 28% 30.9% 31.40% 25.00%

Staff productivity /1000Conn 6 6 6 6 6 6 6

Monthly Billings (bn)-VAT Inclusive

15.3 16.3 18.8 24.4 28.9 31.20 36.5

Monthly Collections (Shs.bn) 11.6 12.8 19.7 23.7 26.9 31.8 36.7

Collection Efficiency 96% 96% 105% 97% 93% 100% 102%

Annual Turnover (Shs. bn) 170.4 184.3 221.9 276.1 321.00 275.75 391.0

• Gulu, Bushenyi, Arua, Mbale (Under the WMDP) • Masindi/Hoima Albertine Graben Cluster (North)• Kasese/Fort portal Albertine Graben Cluster (South)• Mbarara Masaka South Western Cluster

vi. Increase accessibility to water and sanitation services through extension of over 4000kms of water mains extensions and 100kms of sewer mains.

Operational and Financial performance as at March 2018During the FY 2017/2018, the corporation registered the following achievements geared towards

improving service delivery to the people of Uganda as summarized in the table below.

Table 1: Global Operational and Financial performance as at June 2013 - March 2018

H.E the President together with development partners, Chairman of the board NWSC and MD NWSC Dr. Silver Mugisha at the launch of the refurbished works at the Gaba Water Treatment Plant

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Performance Indicator 2013 2014 2015 2016 2017 2018 Total 2013-2018

Total Target 2018-2021

Water Mains Extensions (Km/Year)

44.8 115.5 152.77 161.4 271.9 334.4 1,080.8 614

Sewerage Mains Exten-sions (Km/Year)

6.2 11.8 20.89 1.32 4.93 2.432 47.6 48

New Water Connections (per Year)

13,152 15,324 14,982 18,951 20,577 29,723 112,709 94,521

New Sewerage Connec-tions (per year)

235 360 95 151 137 96 1,074 849

New Public Stand Pipes (per Year)

40 757 43 99 36 102 1,077 560

Customer Base 186,240 200,775 216,760 235,785 255,203 283,418 283,418 375,639

Table 2: Kampala Metropolitan Achievements and plans as at June 2013 - March 2018

Implementation of Capital Projects The Corporation continued with the implementation of projects aimed at boosting water production and improving sewerage management as summarized below Status of Project Implementation as at 31st March 2018

# Project Descriptions Performance highlights and deliverables

1 SCAP 100 Project - 100% Water Service Coverage Acceleration Project in All Vil-lages (Cells) Under NWSC

Project DescriptionThe Overall objective of SCAP100 is to support the GoU’s efforts to accelerate achievement of sustainable provision of safe

water to 100% of the population in the all the 15,500 cells/villages across the 62 districts in the country by the year 2020. Budget Estimated project costs is UGX 213.4 billion. The GOU is expected to finance 42% over a period of three years (2017-2020)

and NWSC will financing the remaining 58% of the project using its internally generated resources. Target Population: The project is expected to benefit an estimated population of 8.5 million people across the NWSC operational area OutputsConstruction of cost effective safe water supply schemes targeting the 12,000 cells which currently don’t have reliable supply

and ensuring 100% system functionality; Installation of 140,000 new water connections and 20,000 Public Stand Pipes (PSPs) by 2020; two PSPs per village and one

PSP per 200 people; Water service expansion through installation of a total of 8,000 km of pipe extension and intensification per annum Status1,710 villages have been covered across different parts of the country 2,000km of water pipe network has been laid1,500 PSPs have been installed 40,000 new water connections have been made

2 Kampala Water Supply Stabili-zation and Service Expansion Project

Construction of the Centenary park to Naguru subsystemConstruction of the Kanyanya Sub systemWater supply stabilization and rationalization of the Namasuba sub-systemLugoba Tank Construction and rationalization of water supplyBulk Transfer of water from Bwaise to KawempeKira to Kasangati pipeline extensionWater supply stabilization in Kyaliwajjala, Kira, Bulindo, Kitikifumba, Kiwologooma & KitukutweSupply network reticulation in Lubya hillBulk transfer from Buloba to Wakiso Nansana network supply rationalizationConstruction of Pressed steel reservoir at Mutundwe OutputsTotal pipe length implemented – 109.4kmTotal water storage and balancing capacity – 2,600m3Total satellite borehole water supply systems installed – 06 No.Booster Pump installations and rectifications - 02 No.Status

Completed

Aerial view of the Lubigi waste water treatment plant

Picture showing aerial view of the kapeka water supply project

Hon Minister for Water and Environment together with the Chairman board of directors and MD NWSC commissioning a 1,000ltrs capacity reservior in Kanyanaya as part of the Corporations Water Stabilization innitiati

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3 Kampala Sanitation Programme - Lake Victoria Protection Project

Project DescriptionOverall objective of the project is to improve the sewerage and sanitation situation in the greater Kampala service area.Phase 1 involved Construction of the Lubigi Sewage and Feacal Sludge Treatment Plant, rehabilitation and extension of exist-

ing Bugolobi Sewage Treatment Works and sewer networkPhase 2 involves construction of Nakivubo Wastewater Treatment Plant, Nakivubo & Kinawataka Sewers and Kinawataka

Pre-treatment PlantBudget Phase 1 budget was Euros 15.3M, funded by KfW, EU and the GoU/NWSC Phase 2 budget is Euros 143.5M, funded by KfW, AfDB, and GoU/NWSCTarget Population: 2033 estimated population for Kampala District at 2,215,690Outputs400m3/day sludge treatment at Lubigi plant5000m3/day sewage treatment at Lubigi plant215 new sewer connections were made under the Lubigi sewer network45,000m3/day sewage treatment at Nakivubo plant9,000m3/day sewage treatment at Kinawataka plant StatusConstruction of Lubigi Sewerage System was completedConstruction of Nakivubo Wastewater Treatment Plant (98% progress), Nakivubo & Kinawataka Sewers (91% progress) and

Kinawataka Pre-treatment Plant (52% progress).

4 Kampala Water Lake Victoria WATSAN Project

Project DescriptionThe projects overall objective is to improve water supply reliability through rehabilitation of Gaba I & II water treatment plants Restructuring of the Kampala water distribution network, construction of satellite reservoirs, and non-revenue water reductionConstruction of a new treatment plant in Katosi (East of Kampala), Pro-poor actions in KampalaBudget Project Budget is Euros 372M, funded by KfW, EIB, AFD, EU Infrastructure Trust Fund and Government of Uganda/NWSC Target Population 2025 estimated population for Kampala Supply Area (including Mukono and Wakiso areas) at 3,799,396

Outputs 90,000m3/day additional water production from Gaba Water Treatment Plant complex160,000m3/day water production from new Katosi Water System400m3/day sludge treatment at Nalukolongo plant 3,000 public water points and yard taps with electronic pre-paid meters in the informal settlements 40 public and communal Pro - poor oriented sanitation facilities StatusRehabilitation of Gaba 1 &2 water works was completedConstruction of Katosi transmission system has commenced Procurement of works contractor for Katosi water treatment plant at tender evaluation stage, works will commence in July

2018Designs for Nalukolongo plant have been finalised, works including pro-poor measures are expected to start in 2019.

5 Buloba Water Supply Project Project DescriptionProject involved extending and improving water supply to Buloba and neighbouring areas Budget Budget was UGX 8.3Billion, funding from Government of UgandaTarget Population 2028 estimated population at 31,238Outputs 1,000m3 of storage reservoirs in project area thus improving water reliability in the area StatusProject was completed, and commissioned

6 Kampala Urban Pro-poor Project, Kawempe

Project DescriptionProject was aimed at improving the sanitation situation in Kawempe Division. Budget Budget was UGX 1.43Billion, funding from NWSC internally generated fundsOutputs 56 public sanitation facilities were constructed in Kawempe Division StatusProject was completed



7 Bwaise II Urban Pro-Poor Project Project DescriptionProject was aimed at improving the water supply and sanitation services of the urban poor residing in the informal settlements

of Bwaise II parish.Budget Budget was UGX 678Million, funding from NWSCOutputs 145No. prepaid meters were installed to increase access to water supply by the urban poor in the parish StatusProject was completed

8 Kampala South WatSan Project Project DescriptionThe project aims at improvement in quality of life, health and economy of people in the south and west of greater KampalaBudget Budget is Euros 100Million, funding from Danish EmbassyOutputs Development of the new Water Treatment Plant, abstraction system, primary bulk storage reservoir, associated pumping

main, distribution system a Faecal Sludge Treatment Plant and Supply of Water in Informal Settlements in this area. StatusPreparation of feasibility study and design is in progress

9 Water Management and Devel-opment Project (WMDP)

The Ministry of Water and Environment (MWE) and National Water & Sewerage Corporation (NWSC) are implementing the Water Management and Development Project (WMDP) funded by the World Bank. The project worth United States Dollars (USD) 135 Million aims at improving integrated water resources planning, management and development; and access to water and sanitation services in priority urban areas. Out of the project budget of USD 135 Million, USD 55 Million was allocated towards improvements in water supply and sanitation services, including services to the urban poor and source protection measures in NWSC towns of Arua, Bushenyi, Gulu and Mbale.

WMDP Arua Project DescriptionThe project aims to improve water and sanitation services in Arua town and its peripheral settlementsOutputs

Refurbishment and upgrading of the current water treatment plant from 3,500,000 litres/day to produce an additional 12,000,000 litres/day.

Expansion of the water supply and distribution systems Increasing the storage capacity for treated water from 1,400,000 litres to 5,000,000 litres. Construction of a new sewerage system to serve the central business district of Arua town. Construction of 10 public toilet facilities, 8 within the central business district and 2 in Dadamu. Catchment protection of the water sources.

StatusSubstantial completion achieved

10 WMDP-Bushenyi Project Description Improved water supply for Town Councils of Bushenyi/ Ishaka, Kabwohe-Itendero, Kitagata and Bugongi Provision of sewage collection and treatment systems for the town council of Bushenyi/Ishaka

Outputs Supply and laying of water supply gravity main pipelines Construction of a 1,600m3 ground concrete reservoir at Kikuba Hill. Construction of a 90m3 ground steel reservoir at Kitagata Construction of a booster station at Kikuba Hill

StatusSubstantial completion achieved

11 WMDP-Gulu Project Description The project aims to ensure adequate and sustainable water supplies in the Gulu service Area.

Outputs Construction of a water intake on tributary of the Oyitino River, downstream of the impoundment. Raising of the Oyitino dam to increase impounded volume and yield Construction of a new pump station to transfer water to the WTP in Oyitino 1 Rehabilitation of the existing treatment facilities and pump station; Equipping 2 boreholes at Mican and Onanga discharging to the service reservoirs; Extension and replacement of the sewer network with 7.0km of new sewers; Construction of a regional faecal sludge treatment centre to treat sludge collected from septic tanks Construction of 20 public toilet blocks in the municipal areas of Gulu;

Status Over-all work progress was 20% as at end of March 2018.

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Integrated Water Management and Development Project (Mbale component)

Project DescriptionThe project is aimed at water and sanitation improvements in Mbale.Outputs 27,000m3/day additional water production, New sewage treatment plant10 number public toilet facilities for Mbale townStatusMbale design is readyProject under appraisal by the World Bank.

Integrated Water Manage-ment and Development Project (Adjumani-Pakele component)

Project DescriptionThe project is aimed at water and sanitation improvements in Adjumani-Pakele including the refugee settlements.Outputs 5800m3/day additional water production in AdjumaniStatusProject under appraisal by the World Bank.

Kapeeka Water Supply Project Project DescriptionThe project was aimed at development of new water supply system in Kapeeka town.Budget Budget was UGX 8.1Billion, funding from NWSCOutputs 4000m3/day water production and 600m3 in water storageStatusProject was completed in 2017, and is currently operational

Sembabule water supply im-provement project

Project DescriptionThe project is aimed at improvement in water production and upgrading and extension of the water distribution network.Budget Budget is UGX 9Billion, funding from NWSCOutputs 2700m3/day additional water productionStatusPreparation of detailed designs is in progress, works expected to start in June 2018

Kapchorwa Water Supply Project Project DescriptionThe project is aimed at improvement of water supply service in Kapchorwa town.Budget Budget is UGX 7.3Billion, funding from NWSCOutputs 3000m3/day additional water productionStatusProcurement of works contractor has been completed and contract awarded, works expected to start in June 2018

Soroti Intake Redevelopment Project

Project DescriptionProject was developed to replace the old intake for Soroti water supply system that was washed away during the October-

November Teso floods of 2010 and therefore address the water abstraction challenges in the areaBudget Budget was UGX 5Billion, funding from NWSCOutputs 8000m3/day capacity in water abstraction StatusProject was completed in 2016

Masindi Water Production Im-provement

Project DescriptionThe project was aimed at improvement of water production.Budget Budget was UGX 1.68Billion, funding from NWSCOutputs 2000m3/day additional water productionStatusProject was completed in 2017, and is currently operational



Package Sewage Treatment Plants for Fort Portal & Kisoro Towns

Project Description The project is aimed at addressing wastewater disposal challenges in the towns of Kisoro and Fort Portal.Budget Budget is UGX 2.3Billion, funding from NWSCOutputs 300m3/day Sewage treatment plants in Fort Portal 100m3/day Sewage treatment plants in Kisoro andStatus Kisoro plant was completed, Fort Portal plant works in progress

Challenges in Project ImplementationThe Corporation is facing a number of challenges that have derailed timely implementation of the projects. The key challenges include:

i. Inadequate budgetary provisions which has delayed the timely completion of some projects,

ii. Compensation of Project Affected Persons (PAPs) which involves lengthy negotiations

iii. Lack of physical plans in most the towns, which makes development of the WatSan projects difficult.

iv. Other factors include; land disputes, legal matters, and the lengthy procurement processes.

Way ForwardThe above challenges notwithstanding, the Corporation is putting in place measures to address them and mitigate the short falls in service delivery.

i. Carry out infrastructure designs to minimize compensation, ii. work closely with Local Authorities in the planning and

implementation of infrastructure projects, iii. Proactive stakeholder engagement initiatives to ensure timely

release of counterpart funds for project implementation.iv. Pursue other sources of financing such as market finance, and PPP

arrangement among others.v. Enhance project implementation monitoring and decision making

The customer is the reason we exist

National Water and Sewerage CorporationP.O Box, 7053, Kampala

Toll Free Lines: 0800200977 and 0800300977 or visit our Website: www.nwsc.co.ug, You can also reach us on

www.facebook.com/waterug, www.twitter.com/nwscug, [email protected]

NWSC is committed to providing water to all Ugandans

Picture showing ongoing works of the Bugolobi Waste Water Treatment plant in Kampala. This will be the biggest waste water treatment plant in East and Central Africa upon completion

for the major capital projects.vi. Strengthen the capacity of project staff to effectively and

efficiently manage projects.

During the review period, the Corporation registered high-level performance and will continue investing part of the Surplus from its business operations, in addition to sourcing for funds from various partners, for infrastructure development projects to ensure adequate water supply to the growing population.

Documents

NATIONAL WATER AND SEWERAGE CORPORATION · Total satellite borehole water supply systems installed – 06 No. Booster Pump installations and rectifications - 02 No. Status Completed