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GOING DIGITAL CONNECTING BEYOND OPPORTUNITIES NATIONAL TELECOMMUNICATIONS COMMISSION 2017 ANNUAL REPORT

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Page 1: NATIONAL TELECOMMUNICATIONS COMMISSION 2017 …

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GOING DIGITAL

CONNECTING BEYOND

OPPORTUNITIES

NATIONAL

TELECOMMUNICATIONS

COMMISSION

2017 ANNUAL REPORT

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2017 Annual Report NATIONAL TELECOMMUNICATIONS COMMISSION

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TABLE OF CONTENTS

CONTENTS Commissioners’ Message …………………………………………………………………………………..…………… Page 4

Mission, Vision and Mandate ……………………………………………………………………………………….… Page 7

Core Functions ……………………………………………………………………………………………………………….. Page 8

Highlights of Accomplishments ……………………………………………………………………………………... Page 9

Accomplishment Data Report …………………………………………………………………………………………. Page 11

Financial Accomplishments …………………………………………………………………………………….……… Page 11

Operational Accomplishments ……………………………………………………………………………………….. Page 12

2017 Physical Target vs Accomplishment ………………………………………………………………………… Page 13

2017 Physical Accomplishment ………………………………………………………………………………………. Page 14

Number of Licenses, Permits, Registrations and Certificates Issued ……………………………… Page 14

Number of Frequency Channel Assignments Made ………………………………………………………. Page 15

Number of Authorization Cases Disposed ………………………………………………………………….…. Page 15

Number of Administrative Cases Disposed ……………………………………………………………………. Page 15

Number of Radio Stations Inspected ……………………………………………………………………………… Page 16

Corporate Compliances and Accomplishments ……………………………………………………………… Page 17

Central Offices ……………………………………………………………………………………………………………….. Page 17

Regional Offices …………………………………………………………………………………………………………….. Page 27

NTC Organizational Chart …………………………………………………………………………………………….. Page 44

Central Office Directory ……………………………………………………………………………………………….. Page 45

Regional Office Directory …………………………………………………………………………………………….. Page 49

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MESSAGE

Another fruitful year had passed for the National

Telecommunications Commissions (NTC) and I would like to

congratulate anew the 486 men and women of the Agency for their

usual exemplary work.

Regulating the country’s broadcast and telecommunications

industry is no easy task. I remain thankful and consider myself

fortunate for having people in the Commission who show much

dedication for their work.

The Commission continues to take an active role in assisting

stakeholders in the country’s migration from analogue to digital

terrestrial television broadcast. In addition, we find ourselves in

the center of global developments in the field of telecommunications. The task of improving

Philippine internet in the global stage remains a great challenge for all of us. However, with the

planned entry of a new major telecommunications player, the opportunities to address this issue

head-on abound.

The fields of broadcast and telecommunication will undoubtedly remain vibrant in the years to

come. I am confident that the Commission, with its ever-dependable workforce, is ready to take

on any challenge that comes its way.

With all the technological advancements happening in the world today, the NTC can be

considered as an Agency of the future. And, from where I stand, the future looks bright with

dedicated people like you.

MABUHAY PO TAYONG LAHAT!

GAMALIEL A. CORDOBA Commissioner

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MESSAGE

We have proven once again that through our collective efforts

and dedication to our craft, we shall not only meet but surpass

our targets for the year 2017.

Our frequent benchmarking activities and continuous operation

to identify and apprehend unauthorized operation of

telecommunication devices and equipment as well as of radio

frequency interferences resulted to better public service,

substantial revenue in fees and penalties and improvement in the

field of telecommunications technology in the country.

The continuous implementation of “Express Serbisyo sa Publico Program” and the Philippine

National Single Window (PNSW) resulted to faster delivery of Public Services.

Again, let us continue to work hard to deliver better service the public deserves.

Mabuhay tayong lahat.

DELILAH F. DELES Deputy Commissioner

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MESSAGE

It has been a productive year!

Congratulations to all of us for a job very well done. By strictly

enforcing telecommunications and broadcast laws, rules and

regulations and exacting compliance in the payment of spectrum user

fees (SUF), supervision and regulation fees (SRF), permits and license

fees and penalties and surcharges, we have exceeded the revenue

target set by the Department of Budget and Management (DBM) for

year 2017 by almost ₱500.00M. This is the second straight year that

the Commission exceeded its collection target.

As the welfare of the consumers is our primordial concern and priority, we have made significant

progress in consumer protection. The Department of Trade and Industry, Department of

Information and Communications Technology and the Commission have promulgated a Joint

Memorandum Circular prescribing a one (1) year expiration from date of top-up of pre-paid

loads of all ICT providers and public telecommunications entities to afford subscribers more

time to use their loads.

As we strive to be pro-active in the development of information and communications

technology infrastructures and services and in promoting competition in the

telecommunications industry, we are faced with another challenge, the entry of the new major

player in public telecommunications market.

I enjoin the Commission’s workforce to continue to innovate, outperform ourselves and work

hard and help contribute to make the Commission one of the best performing agencies of the

government.

Let us unite in meeting the task for a better and stronger NTC.

EDGARDO V. CABARIOS Deputy Commissioner

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2017 ANNUAL REPORT

OUR MISSION

The National Telecommunications Commission shall proactively and continually create a

responsive regulatory environment for a viable, affordable, reliable and accessible

telecommunications infrastructure and services to help achieve the holistic development of the

society.

OUR VISION

By 2022, the National Telecommunications Commission (NTC) is a world class regulatory

agency able to lead the Telecommunications sector as an engine for progress and national

development.

OUR MANDATE

To regulate the installation, operation and maintenance of radio stations both for

private and public use1

To regulate and supervise the provision of public telecommunications services2

To manage the radio spectrum3

To regulate and supervise radio and television broadcast stations, cable television

(CATV) and pay television4

Regulate, supervise and control all radio communications, telecommunications and

broadcast, including cable television, facilities and services, and promote consumer

welfare and protection.

1 (Radio Control Law, Act No. 3846, as Amended) 2 (Radio Control Law, Act No. 3846, as amended and Public Telecommunications Policy Act of 1995, RA No. 7925) 3 (Radio Control Law, Act No. 3846, as amended and Public Telecommunications Policy Act of 1995, RA No. 7925) 4 (EO No. 546 and EO No. 205)

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CORE FUNCTIONS

To be “primarily responsible for the regulation, supervision, and control over all communications,

telecommunications and broadcast, including cable television (CATV) facilities and services” in the country

equipped with both regulatory and quasi-judicial powers.

Rule Making Establish and prescribe rules and regulations, standards, specifications in all cases related to the issuance of Certificate of Public Convenience and administer and enforce the same;

Promulgate rules and regulations, as public safety and interest may require, to encourage a larger and more effective use of communications, radio and television broadcasting facilities;

To maintain effective competition among private entities in the Telecom industry.

Quasi-Judicial Investigate facts and ascertain the existence of facts, hold hearing, weigh evidence, and draw conclusions from them as bases for their official functions;

Conduct formal hearings and technical and financial evaluations on applications for Certificate of Public Convenience and Necessity (CPCN) for the operation of public telecommunications and broadcast services;

Facilities and on petitions for authority to charge rates, increase capitalizations, investments and other related matters.

Radio Spectrum (Frequency Management)

RADIO SPECTRUM PLANNING – development of radio spectrum allocation policies, plans, and regulations relating to the use of radio spectrum.

RADIO FREQUENCY/CHANNEL ASSIGNMENT –frequency assignment process for radio communications systems in accordance with the National Frequency Allocation Plan.

LICENSING –the process of conferring the legal authority to operate radio station under specific conditions.

Radio and Communications Equipment Standards and Certification

Formulate technical regulations and standards for telecommunications equipment

Issuance of Type-Approval/Acceptance certificate, importation permits/clearances for customer premises equipment (CPE) and other telecommunications equipment.

Radio Enforcement (Monitoring, Inspection and Investigation)

Spectrum monitoring - eyes and ears of the spectrum management process ensure that radio spectrum is being used as intended.

Inspection and investigation - inspection and field investigation, scanning of the entire radio frequency spectrum with the use of sophisticated radio monitoring and electronic equipment

Analyze and evaluate the various signals monitored, measures frequencies of radio stations to determine whether or not they are within the tolerance prescribed under the domestic and international laws and regulations.

International Cooperation

Participate in various treaties and international conventions, and as a signatory to various international organizations, such as the International Telecommunications Union (ITU), International Maritime Organization (IMO), World Radio Conference (WRC), ASEAN Telecom Regulators Council (ATRC), and Asia Pacific Telecommunity (APT).

The NTC safeguards national interests in multilateral and bilateral negotiations where radio spectrum is discussed.

National Cooperation Coordinate and consults with radio users composed of the businesses, communications industries, government users and the public.

Consumer Welfare and Protection

Promote consumer welfare by facilitating access to services geared toward the needs of individual and business users;

Protects consumers against abusive market behavior of dominant players through investigation of complaints and exacting compliance with service standards.

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I - HIGHLIGHTS OF ACCOMPLISHMENTS

A. Issued Memorandum Circulars MC for FY 2017:

1. NTC-DICT-DTI Joint MC No. 05-12-2017 dated 20 December 2017 - Prescribing

a One (1) year expiration period for Prepaid Loads

2. NTC MC No. 04-06-2017 dated 21 June 2017 - Allocation of the Frequency Band, 5351.5-5366.5 KHz, For Amateur Radio Service on Secondary Basis

3. NTC MC No. 03-06-2017 dated 7 June 2018 - Further Amending Section 2 of MC No. 03-05-2007 (Frequency Band for the use and operation of Short Range Devices (SRDS)

4. NTC MC No. 02-04-2017 dated 18 April 2018 - Allowing the use of Unassigned and Unused Allocated TV Broadcast Channels (TV White Space) on Secondary and Non-Interference Basis

5. NTC MC No. 01-03-2017 dated 27 March 2017 Subject : Amending Certain Provisions of Section 2 of NTC MC No. 02-03-2016 (Sale and Labelling of ISDB-T Receivers)

B. Hosting of the 23rd ASEAN Telecommunication Regulators’ Council (23rd ATRC)

Meeting, Manila, Philippines, 22-23 August 2017

The NTC hosted the 23rd ATRC Meeting held in Manila, Philippines, on 22-23 August 2017,

which was attended by the delegates from all ASEAN Member States (AMS) and the ASEAN

Secretariat (ASEC). The ATRC meeting discussed the key policies and regulatory updates

among AMS and pressed on with key deliverables for the ASEAN Countries.

23rd ATRC Meeting, Manila, August 22-23, 2018

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23rd ATRC Meeting held in Manila in August 22-23,

2018

3rd ATRC Expert Meeting on International Mobile Roaming held in Manila in August 21, 2018

23rd ATRC Meeting held in Manila in August 22- 23, 2018

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C. Participation in the ASEAN and Regional Free Trade Negotiations

NTC is also a member of the Philippine Working Group on Services for the ASEAN Plus

Dialogue Partners Trade in Services (PHWGS). It is also the Philippine Lead for the RCEP

Sub-Working Group on Telecommunications (SWGTEL), organized to negotiate on the

Annex on Telecommunications Services and Market Access Offers for Telecom Service

Sector.

To safeguard national interest, the NTC has also actively participated in various multilateral

and bilateral Free Trade Agreement negotiations under the ASEAN Free Trade Agreements,

ASEAN plus 1 Free Trade Agreements and multilateral Free Trade Agreement such as the

Regional Comprehensive Economic Partnership Agreement (RCEP) Meeting of the

Philippine Working Group on Services for the ASEAN Plus Dialogue Partners Trade in

Services (PHWGS).

ACCOMPLISHMENT DATA REPORT

I - FINANCIAL ACCOMPLISHMENT

SOURCES OF REVENUE TARGET

(2017)

ACTUAL

(1st Sem)

ACCOMP.

% of 2017

Year-end

Target

Permit Fees 64,338,000.00 30,804,254.14 47.88%

Registration Fees 216,342,000.00 173,170,550.17 80.04%

Clearance and Certification

Fees 2,518,000.00 246,523.00 9.79%

Licensing Fees 205,693,000.00 117,941,273.02 57.34%

Supervision and Regulation

Fees (SRF) 1,330,354,000.00 1,554,167.45 0.12%

Spectrum Usage Fees (SUF) 2,326,431,000.00 1,215,075,965.66 52.23%

Inspection Fees 154,978,000.00 84,896,654.13 54.78%

Verification and

Authentication Fees 3,702.50

Processing Fees 20,406,000.00 12,109,117.50 59.34%

Fines and Penalties - Service

Income 2,166,000.00 16,008,935.86 739.10%

Other Service Income 18,240,000.00 419,757.25 2.30%

Examination Fees 301,680.00

Total 4,341,466,000.00 1,652,532,580.68 38.06%

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II - OPERATIONAL ACCOMPLISHMENTS

The Operational Accomplishments provides the agency’s performance pertaining to the

following Performance Indicators stipulated in the MFO

• Licenses, registrations, certificates and permits issued

• Frequency channel assignments made

• Authorization cases disposed

• Administrative case disposed and

• Radio stations inspected

OVERALL PERFORMANCE

COMPARATIVE ACCOMPLISHMENTS FOR FY 2015-2017

(Physical Target Accomplishments based on MFO)

PERFORMANCE

INDICATOR 2015 2016 2017

Target Actual Target Actual Target Actual

Permits, Licenses, Registrations and Certificates Issued

2,194,000 7,896,131 2,256,000 7,395,058 2,256,000 8,998,568

Frequency Assignments Made

38,200 53,713 25,400 90,354 26,000 44,771

Authorization Cases Disposed

420 455 360 567 360 373

Administrative Cases Disposed

1,800 4,875 1,670 5,779 1,670 5,586

Inspections and Investigations Conducted

130,000 178,597 130,000 194,962 136,500 195,307

Performance Indicator 2017

Target Actual

Accomplishment

Permits, Licenses, Registrations and

Certificates Issued 2,256,000 8,998,568

Frequency Assignments Made 26,000 44,771

Authorization Cases Disposed 360 373

Administrative Cases Disposed 1,670 5,586

Inspections and Investigations

Conducted 136,500 195,307

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REVENUE COLLECTION ACCOMPLISHMENT FOR FY 2017

Report of Revenues (By Source of Income) As of 31 December 2017

INCREASE(DECREASE)

AMOUNT %

SERVICE & BUSINESS INCOME

Permit Fees 64,172,200.61 79,840,297.14 15,668,096.53 124.42% Registration Fees 215,068,025.29 358,334,195.33 143,266,170.04 166.61% Clearance & Certification Fees

2,504,096.99 945,415.50 (1,558,681.49) -37.75%

Licensing Fees 206,853,878.68 242,015,113.39 35,161,234.71 117.00% Supervision & Regulation Fees (SRF)

1,330,354,000.00 1,489,831,940.11 159,477,940.11 111.99%

Spectrum Usage Fees (SUF)

2,325,721,304.56 2,365,362,163.28 39,640,858.72 101.70%

Inspection Fees 155,721,023.88 180,402,842.91 24,681,819.03 115.85% Verification & Authentication Fees

11,591.00 11,591.00 N/A

Processing Fees 20,500,193.97 26,359,123.60 5,858,929.63 128.58% Fines & Penalties – Service Income

2,420,346.17 57,556,028.12 55,135,681.95 2378.00%

Other Service Income 18,142,929.86 932,827.49 (17,210,102.37) -5.14% Examination Fees 8,000.00 655,640.00 647,640.00 8,195.50%

TOTAL 4,341,466,000.01 4,802,247,177.87 110.61%

2017 Physical Target vs. Accomplishment

Performance Indicators Target Actual Accomplishment Rate

Licenses, permits, registrations and certificates issued 2,256,000 8,898,658 399%

Frequency channel assignments made

26,000 44,771

172%

Authorization cases disposed 360 373 103%

Administrative cases disposed 1,670 5,586 334%

Radio stations inspected 136,500 195,307 143%

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2017 REGIONAL ACCOMPLISHMENT

PERFORMANCE INDICATOR 1

Number of Licenses, Permits, Registrations and

Certificates Issued by Each Delivery Units

DELIVERY UNITS TARGET ACTUAL % ACCOMPLISHMENT

OC-ESD 1,115 2,854 256%

SLB 31,196 28,421 91%

SLB-SRSD 20,629 22,039 107%

SLB-SSCD 10,567 6,832 60%

RB 16,428 85,916 523%

RB-SID 3,484 6,311 181%

RB-NFD 12,944 79,605 615%

BSD 1,782 2,858 160%

CAR 5,630 10,031 178%

NCR 2,033,572 8,519,144 419%

Region I 15,285 22,103 145%

Region 2 5,898 10,781 183%

Region 3 14,498 29,208 201%

Region 4 48,483 109,576 226%

Region 5 9,537 24,175 253%

Region 6 12,502 17,624 141%

Region 7 23,091 48,364 209%

Region 8 4,405 10,187 231%

Region 9 3,582 8,990 251%

Region 10 6,762 17,158 254%

Region 11 9,731 25,529 262%

Region 12 8,921 18,280 205%

Region 13 3,582 7,459 208%

Total 2,256,000 8,998,658 399%

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PERFORMANCE INDICATOR 2

Number of Frequency/Channel assignments made

NTC OVERALL PERFORMANCE PERFORMANCE INDICATOR TARGET ACTUAL ACCOMPLISHMENT RATE

Number of frequency/channel assignments made

26,000 44,771 172%

DELIVERY UNITS TARGET ACTUAL % ACCOMPLISHMENT

RSPD 24,838 33,379 134%

BSD 10 80 800%

CAR 102 759 744%

NCR 160 346 216%

Region I 10 806 8060%

Region 2 10 33 330%

Region 3 70 86 123%

Region 4 90 166 184%

Region 5 120 1,343 1119%

Region 6 90 2,762 3069%

Region 7 120 3,732 3113%

Region 8 70 589 841%

Region 9 120 300 250%

Region 10 120 174 145%

Region 11 40 97 243%

Region 12 10 69 690%

Region 13 20 47 235%

TOTAL 26,000 44,771 172%

PERFORMANCE INDICATOR 3

Number of Administrative Cases Disposed

Delivery Units

Target Actual %

Accomplishment

LEGAL 10 10 100%

CAR 184 250 136%

NCR 132 1,943 1472%

Region I 86 121 141%

Region 2 62 195 315%

Region 3 85 279 328%

Region 4 364 362 99%

Region 5 90 237 263%

Region 6 120 641 534%

Region 7 87 267 307%

Region 8 20 8 40%

Region 9 42 219 521%

Region 10 132 139 105%

Region 11 144 158 110%

Region 12 102 271 266%

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PERFORMANCE INDICATOR 4

Number of Radio Stations Inspected

NTC Overall Performance

PERFORMANCE INDICATOR

TARGET ACTUAL ACCOMPLISHMENT

RATE

Number of radio stations inspected

136,500 195,307 143%

DELIVERY UNITS TARGET ACTUAL ACCOMPLISHMENT

RATE

CAR 13,947 17,013 122%

NCR 10,030 30,551 305%

Region 1 3,518 5,208 148%

Region 2 3,214 6,086 189%

Region 3 6,417 22,459 350%

Region 4 38,638 34,788 90%

Region 5 3,770 5,678 151%

Region 6 15,197 16,925 111%

Region 7 6,596 10,419 158%

Region 8 4,022 5,373 134.58%

Region 9 3,151 3,869 134.50%

Region 10 8,255 8,991 96.95%

Region 11 10,944 14,172 126.11%

Region 12 7,751 12,127 120.00%

Region 13 1,050 1,648 103.24%

TOTAL 136,500 195,307 143%

Region 13 10 486 4860%

TOTAL 1,670 5,586 334%

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III – CENTRAL OFFICE COMPLIANCES AND ACCOMPLISHMENTS

REGULATION BRANCH (RB)

Performance Highlights

The RB has issued a total of 89,192 licenses, permits, registrations and certificates with an

accomplishment of 523% from the target of 16,428. The Branch’s total collection for year 2017 is

₱2,638,242,783.74 which is 92.17% of the total income of the Central Office and contributed

60.77% to the total Revenue Target of the Commission.

The RB participated in the Philippines’ hosting of the ASEAN 2017 by attending various meetings

relative to the communications and security requirements of the event. RB mobilized its

personnel to man the Multi-Agency Command Center (MACC) in various locations along with

other government agencies, joined the Sub-Task Group Emergency Telecom Preparedness And

Response Team (JTGEPR) Team for the 31st ASEAN Summit and ASEAN Leaders Meeting and

participated in the 23rd ASEAN Telecommunications Regulators Council (ATRC) Meetings with

Dialogue Partners.

Consistent with its mandate to conduct studies and recommend policies, rules and regulations

for the provision of public telecommunications networks and services, RB has facilitated the

following activities:

Meetings for EDSA Free Wi-Fi Project in coordination with DICT

Meetings for Metro Manila Free Wi-Fi Project in coordination with DICT

Public consultation regarding Globe Telecom’s Proposed Cell Site Construction with

Valenzuela City LGU

Meeting with Lazada E Services Philippines, Inc. regarding radio regulations

Meeting with the Office of Presidential Adviser on Military Affairs (OPAMA) on the

Proposed AFP Radar Installation

Operational Accomplishments:

Performance

Performance Measures 2017 Target 2017

Accomplishment

Licenses, Permits, Registrations and

Certificates Issued

16,428 89,192

Statistical Analysis of Accomplishment

Comparative Accomplishments (2016 vs 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates

Issued

191,727 89,192

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SUBSCRIBER BASE FOR MOBILE, BROADBAND AND FIXED LINE SERVICES 2016 & 2017

Mobile Pre-Paid Users

Service

Provider 2016 2017

Smart/PLDT

59,952,941

55,776,646

Globe

60,309,139

58,201,367

ABS CBN

876,559

961,240

Total

121,138,639

114,939,253

Mobile Post-paid Users

Service

Provider 2016 2017

Smart/PLDT

2,810,268

2,517,262

Globe

2,489,719

2,484,788

ABS CBN

26,983

30,619

Total

5,326,970

5,032,669

Broadband Fixed Wireless Users

Service

Provider 2016 2017

Smart/PLDT

270,203

237,354

Globe

520,117

655,441

Total

790,320

892,795

-

50,000,000

100,000,000

150,000,000

Smart/PLDT Globe ABS CBN Total

Mobile Pre-Paid Users

2016 2017

-

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

Smart/PLDT Globe ABS CBN Total

Mobile Postpaid Users

2016 2017

-

200,000

400,000

600,000

800,000

1,000,000

Smart/PLDT Globe Total

Broadband Fixed Wireless Users

2016 2017

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Market Share for Mobile, Broadband and Fixed Line Services 2016 & 2017

Broadband Fixed-Line Wired Users

Service

Provider 2016 2017

Smart/PLDT

1,450,550

1,713,527

Globe

610,633

645,720

Others

133,497

146,916

Total

2,194,680

2,506,163

Fixed-Line (Voice) Users

Service

Provider 2016 2017

Smart/PLDT

2,438,473

2,663,210

Globe

1,237,973

1,399,057

ABS-CBN

16,658

12,634

Others

88,858

12,634

Total

3,781,962

4,087,535

Mobile Pre-Paid Market Share

Service Provider

2016 2017

Smart/PLDT 49% 49%

Globe 50% 51%

ABS CBN 1% 1%

Total 100% 100%

-

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

Smart/PLDT Globe Others Total

Broadband Fixed Line Wired Users

2016 2017

-

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000

4,500,000

Smart/PLDT Globe ABS-CBN Others Total

Fixed Line (Voice) Users

2016 2017

Smart/PLDT

48%

Globe

51%ABS CBN

1%

2017 MOBILE PRE-PAID MARKET SHARE

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Mobile Post-paid Users

Service Provider 2016 2017

Smart/PLDT 53% 50%

Globe 47% 49%

ABS CBN 1% 1%

Total 100% 100%

Broadband Fixed Wireless Users

Service Provider 2016 2017

Smart/PLDT 34% 27%

Globe 66% 73%

Total 100% 100%

Broadband Fixed-Line Wired Users

Service Provider 2016 2017

Smart/PLDT 66% 68%

Globe 28% 26%

Others 6% 6%

Total 100% 100%

Fixed-Line (Voice) Users

Service Provider 2016 2017

Smart/PLDT 64% 64%

Globe 33% 34%

ABS-CBN 0% 0%

Others 2% 2%

Total 100% 100%

Smart/PLDT

50%

Globe 49%ABS CBN

1%

2017 MOBILE POST-PAID MARKET SHARE

Smart/PLDT

27%

Globe

73%

2017 BROADBAND FIXED WIRELESS MARKET SHARE

Smart/PLDT

68%

Globe

26%

Others

6%

2017 BROADBAND FIXED LINE MARKET SHARE

Smart/PLDT

64%

Globe

34%

ABS-CBN

0%

Others

2%

2017 FIXED LINE (VOICE) MARKET SHARE

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INDUSTRY PLANNING AND MANAGEMENT BRANCH (IPMB) IPMB is responsible for undertaking sectoral planning and ensuring quality, safety, reliability,

security, compatibility and interoperability of telecommunications facilities and services in

conformity with standards and specifications set by international radio and

telecommunications organizations.

IPMB is also responsible for providing services relating to broadcast and telecommunications

industry planning and development, including current trends; and continuing analysis of

economic conditions and trends relating to the sectoral area concerning the Commission.

Accomplishment

On Policy Planning:

a. Identified Sectoral Areas

1. Telecommunications

Mobile

Landline

Broadband

International Service (IGF/Cable Landing)

Satellite

Public Coastal

Value Added Service

Consumer Equipment

2. Broadcast

AM/FM Radio Service

Free-To-Air Television

Pay Television

Cable TV

Digital TV

Satellite Broadcast

b. Regulatory Research Paper/Informative Support

Rationalizing CATV Regulation

Value Added Services

The 700 Mhz. Spectrum Band

IPV6

E-Commerce

Enhancing the Implementation of Mutual Recognition Arrangement

(MRA) in ASEAN Region

On Industry Data and Statistics:

1. Identified Industry Data Indicators (IDI)

2. Updating of 2017 Telecommunications IDI

CMTS Subscription

Telephone Subscription

Broadband Subscription

Internet Subscription

Telecommunications Industry Structure

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3. Updating of 2017 Broadcast and CATV IDI

Growth of Broadcast Station and CATV Networks

AM Broadcast Station

FM Broadcast Station

TV Broadcast Station

CATV Station

4. Updating of 2017 Customer Premises Equipment Database

Radio Dealers

Radio Manufacturer/Suppliers

Radio Suppliers

Type-Approved Customer Premises Equipment

Type-Approved/Accepted Grant of Equipment Conformity

Type-Accepted Radio Communications Equipment

WDN and SRD Equipment

Registered Mobile Phone Equipment

Human Resource Development / Other Interventions

IPMB personnel have participated and attended the following seminars and trainings:

Information and Communications Technology Conference 2017

ISO Technical Guidance and Documentation

Management Review

Blockchain Forum

Public Symposium

2017 Omnibus Rules on Appointments and Other Human Resource Actions

Workshop and Technical Guidance on the Implementation of the Quality Management

System (QMS) Manual

Seminar on Measuring and Examining Innovation in Philippine Business and Industry

Workshop on Management Review Inputs

7th Meeting of the Philippines Working Group on Services for the ASEAN Plus Dialogue

Partners Trade in Services

Pre-Retirement Seminar

In-House Seminar on Gender Mainstreaming Evaluation Framework and GAD Agenda

Setting

Task Group Signal Operations Planning Workshop and Tem Building

Spectrum Policy Assessment Workshop for the SPAs Project

Internal Quality Audit Seminar

23rd ASEAN Telecommunications Regulators Council Meeting with Dialogue Partners

MACC Monitoring of ASEAN Delegates

Seminar on Magna Carta for Women and other GAD related laws

Training Course on Risk Management

Orientation Seminar on Drug Advocacy, Education and Prevention

Technical Guidance on Review and Enhancement of Operational Controls and Procedures

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LEGAL BRANCH (LB)

Performance Highlights

a) Authorization Cases

Cases Filed

& Heard

Notices/Orders Setting Hearing

Prepared & Issued

Provisional Authorities Prepared &

Issued

Other Orders (Interlocutory)

Prepared & Issued

Orders of Denials/ Archived/Dismissal/

Approval/Authorized/ Withdrawn/Prepared

& Issued

Decisions CA/CPCN/CPC

Approval Prepared &

Issued

376 449 259 282 27 90

b) Administrative Cases

Cases

Filed &

Heard

Show-

Cause

Orders

Prepared &

Issued

Notices/Orders

Setting

Hearing

Prepared &

Issued

Other Orders

(Interlocutory)

Prepared &

Issued

Orders of Dismissal/Dropped

Cases Prepared & Issued

Decisions

Prepared

& Issued

171 71 198 7 6 6

c) Others

Application for Incorporation Received from SEC

Acted Upon as Non-Objection Basis

197 197

SPECIAL LICENSING BRANCH (SLB)

The primary function of the SLB (formerly Radio Regulations and Licensing Department) is to

act on all non-decentralized radio service licenses pursuant to local and international radio rules

and regulations, conventions and treaties where the Philippines is one of the signatories. Under

the SLB are the Special Radio Services Division (SRSD) and the Safety Radio Services and STCW

Compliance Division (SSCD).

One of the highlights is that the Commission was able to sustain and uphold compliance to the

International Convention of the Safety of Life at Sea (SOLAS). The SOLAS Convention, which

is under the auspices of the International Maritime Organization (IMO), adopted several

regulations that require the provisions of life-saving equipment and the safety of navigation.

The IMO, which assumed global responsibility for shipping, has concentrated efforts on

developing worldwide-integrated systems to respond to shipping emergencies, among others,

Legal Queries/ Request for Comments Received

Legal Queries & Comments Assigned to Hearing Officers and the Director

Legal Queries & Comments Resolved/ Position Papers & Draft Letters Resolved for Consideration of the Commissioners

761 534 534

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the Global Maritime Distress and Safety System (GMDSS), and the International Shipping and

Port Facility Security (ISPS) Code.

The goals of the GMDSS are to provide more effective and efficient emergency and safety

communications and disseminate maritime safety information (MSI) to all ships in the world’s

oceans regardless of location and atmospheric conditions. The ISPS, on the other hand, provides

guidelines to counter incident of terrorism and other criminal activities in any part of the globe.

1. Special Radio Services Division (SRSD) Performance Highlights

Implemented the manual processing of import permits/release clearances and online

processing of import permits, certificate of exemption and release clearances through the

Philippine National Single Window (NSW). For the same period, the Division also performed

non-decentralized functions such as the issuance of Permit to Purchase new and additional

radio stations for private/government radio networks with nationwide coverage or with

coverage area between two or more regions, Permits to Possess/Storage, Permits to Transport,

Demo Permits with Unallocated Frequency and Short Range Radio Service (SRRS) Special

Permits.

Operational Accomplishments

Performance

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and

Certificates Issued

20,629 22,039

Human Resource Development / Other Interventions

SRSD personnel and staff have attended and participated in the following meetings, trainings,

seminars and conferences:

1. IECEP: Innovating the Future Leaders of Electronics Engineering

2. National Government Portal (NGP) Transition Workshop

3. Seminar-workshop on Managing Records with the Law in Mind

4. Inter-agency Coordination Meetings with BOC, DTI and NEDA on Free Trade

Negotiations under RCEP, PH-EU, FTA and ASEAN

5. Amateur Radio Consultative meetings

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2. Safety Radio Services & STCW Compliance Division (SSCD) Performance Highlights

SSCD has continuously monitored and implemented policies under the 1974 Safety of Life at Sea

(SOLAS) Convention, as amended in 1998 concerning radio communications for the Global

Maritime Distress and Safety System (GMDSS), its compliance of Accounting Authorities to the

provisions of NTC MC 5-6-2004 on billing and settlement of maritime accounts on all Philippine

Registered Ships. As part of its mandate, SSCD has likewise made a monitoring on all Regional

Offices in the implementation of various radio regulations under the Maritime and Aeronautical

Services in the processing of licenses/permits/certificates.

Operational Accomplishments

Performance

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and

Certificates Issued

10,567 6,382

Radio Stations Inspected 14 8

Human Resource Development / Other Interventions

56th Meeting of the APEC Telecommunications and Information Working Group

Inter-Agency Workshop for the 2021 IMO Member States Audit Scheme (IMSAS)

Orientation/Workshop for the Formulation of Maritime Industry Development Plan

2018-2028

Inter-Agency Business Process Interoperability Project (IABPI)

Domestic Shipping Road Mapping Workshop & Inter-Agency Policy Dialogue on

Fisheries Policy and Enforcement Bottom Trawling in the Philippines

MARINA Meeting on Radio Communications Equipment Procurement

2nd APG Meeting

OFFICE OF THE COMISSIONER

1. Broadcast Services Division (BSD)

Performance Highlights

BSD was able to assist the Commission in drafting and release of Memorandum Circular No. 01-

03-2017 which amended certain provisions of Section 2 of NTC Memorandum Circular No. 02-

03-2016 on the Sale and Labelling of ISDB-T Receivers. Likewise, BSD staff continuously worked

and coordinated with Japanese experts from NHK ITEC on the DTTB Channelling Plan for

Digital TV Channels.

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Operational Accomplishment

Performance

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

1,782 2,858

Frequency Assignments Made 10 80

Human Resource Development / Other Interventions

BSD personnel have participated and attended in the following trainings and seminars:

Digital Broadcasting Switchover Training Course

Digital Terrestrial Summit

EWBS Human Resource Development Program for ISDB-T Digital Terrestrial Television

Public Consultation on the Radio Frequency for ICT and Broadcasting (RF4ICTBR)

2017 Number of Broadcast and CATV Stations by Region

Region AM FM TV DTU/DBS CATV MVDS MMDS LMDS PayTV Total

NCR 31 26 24 5 65 2 3 4 1 161

CAR 12 33 23 - 20 - - - - 88

I 37 59 31 - 133 - - - - 260

II 22 63 36 - 74 - 1 - - 196

III 17 44 34 1 215 - - - - 311

IV 40 131 61 - 316 - 1 1 1 551

V 39 121 62 - 154 - - - - 376

VI 40 102 45 - 109 - 1 - - 297

VII 29 84 39 - 125 - 1 1 - 279

VIII 25 74 28 - 109 - - - - 236

IX 22 77 39 - 48 - - - - 186

X 29 89 37 - 48 - 1 - - 204

XI 21 84 23 - 31 - 1 - - 160

XII 25 90 37 - 50 - - - - 202

ARMM 10 14 8 - 8 - - - - 40

CARAGA 19 66 34 - 65 - - - - 184

TOTAL 418 1,157 561 6 1,570 2 9 6 2 3,731

2. Radio Spectrum Planning Division (RSPD) Performance Highlights

RSPD has processed a total of 930 frequency applications consisting of: 106 Notice of Frequency

Supportability (NFS) for 3,146 stations; 629 Frequency Assignment Sheets (FAS) for 30,233

stations and 445 Frequency Assignment Notice (FAN) for 3,619 stations. Likewise, a total of

893,662 frequency coordination’s were made during the period and a total of 86 equipment

granted storage, call signs and frequencies were recalled.

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Operational Accomplishment

Performance

Performance Measures 2017 Target Accomplishment

Frequency Assignments Made 24,838 33,379

Human Resource Development / Other Interventions

For the year 2017, RSPD staff has participated in twenty three (23) foreign and local trainings,

seminars, conferences and meetings.

3. Equipment Standards Division (ESD) Operational Accomplishment

Performance Measures 2017 Target Accomplishment

Licenses/Permits, Registrations and Certificates Issued

1,115 2,854

Human Resource Development / Other Interventions

28th APT Standardization Program Forum (ASTAP-28)

APT-ASTAP Workshop for the Proposed Project of Japan’s Telecommunications

Technical Committee (TTC) under the Expert Group of Disaster Risk Management and

Relief System (EG-DRMRS)

29th APT Standardization Program Forum (ASTAP-29)

APEC Workshop on Facilitating Trade in Information and Communications

Technology Through the Encouragement of Electronic Labelling Best Practices

17th Comprehensive Economic Partnership Trade Negotiating Committee Meeting

Conformity and Interoperability for Internet of Things

NTC REGIONAL OFFICES

1. NATIONAL CAPITAL REGION (NCR)

Performance Highlights

CY 2017 was no exemption to the previous yearly accomplishments of the Regional Office as

shown in the Key Performance Indicators presented. For the same year, all targets were met and

the year-end revenue collection represents an increase of 107.62%

On issued permits, licenses and certificates, the Regional Office exceeded targets. In the number

of inspections/investigations conducted and administrative cases filed, this year’s target were

likewise met.

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The Region has conducted twelve (12) benchmarking activities for CMTS operators in Metro

Manila to determine system performance as against generally accepted standards of

performance.

Operational Accomplishment

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

2,033,572 8,519,144

Radio Stations Inspected 10,030 30,551

Frequency Assignments Made 160 346

Administrative Cases Disposed 132 1,943

Statistical Analysis of Accomplishment

Comparative Accomplishments (2016 vs 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates Issued

6,769,336 8,519,144

Radio Stations Inspected 28,168 30,551

Frequency Assignments Made 295 346

Administrative Cases Disposed 1,855 1,943

2. REGIONAL OFFICE NO. I (City of San Fernando, La Union)

Performance Highlights:

NTC Regional Office No. 1 has launched its website to keep the public abreast with the recent

developments in the telecommunications and broadcast sector that showcase the documentary

requirements of all applications for permits and licenses in the different services offered by the

Commission. The region is the first NTC Regional Office compliant to Administrative Order No.

39 series of 2013, Mandating Government Agencies to migrate to the Government Web Hosting

Service.

Activities:

The NTC Regional Office No. 1 organized, participated and joined in the following activities:

Conducted fifty seven (57) Restricted Land Mobile Radio Operators Seminar

Conducted three (3) One-Day Licensing Programs dubbed as “NTC RO1 on Wheels”

Conducted a Joint BFAR-NTC Mobile Licensing and Registration of Commercial Vessels

in Bolinao, Pangasinan

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Operational Accomplishments:

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

15,285 22,103

Radio Stations Inspected 3,518 5,208

Frequency Assignments Made 10 806

Administrative Cases Disposed 86 121

3. CORDILLERA ADMINISTRATIVE REGION (CAR) REGIONAL OFFICE (Baguio City)

Performance Highlights:

For the year 2017, NTC-CAR partnered with other Regional organizations such as the Regional

Disaster Risk Reduction Management Council (RDRRMC) as member of the Emergency

Telecommunications Cluster (ETC). As a member of ETC, NTC-CAR technical personnel were

tapped to evaluate the region-wide HF communications network of the RDRRMC including

giving lectures on basic operations of the said equipment.

The region conducted six (6) Mobile Licensing and Consumer Welfare and Protection Activities

in all of the six provinces of CAR that generated a revenue of Php375,509.00 .For the same

period, the region conducted a total of thirty three (33) RLM seminars/lectures

Operational Accomplishments:

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

5,630 10,031

Radio Stations Inspected 13,947 17,013

Frequency Assignments Made 102 759

Administrative Cases Disposed 184 250

Human Resource Development / Other Interventions

Regional Personnel has attended a total of thirty six (36) local trainings/seminars conducted by

various government agencies and private sectors.

Statistical Analysis of Accomplishment (as of December 31, 2017)

Comparative Accomplishments (2016 vs 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates Issued

5,966 10,031

Radio Stations Inspected 15,643 17,013

Frequency Assignments Made 1,205 759

Administrative Cases Disposed 264 250

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4. REGIONAL OFFICE NO. II (Tuguegarao City, Cagayan)

Performance Highlights:

The Region inspected 6,086 radio stations compared to 3,632 in 2016, an increase by 67.57%.

The inspection target for 2017 of 3,214 was surpassed by 89.36%. With the increase in inspection

resulted in the increase of radio station licenses issued from 9,174 in 2016 to 10,781 in 2017 of an

increase of 17.45%. Thus, the licensing target of 5,898 was achieved by the Region.

Operational Accomplishments:

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

5,898 10,781

Radio Stations Inspected 3,214 6,086

Frequency Assignments Made 10 33

Administrative Cases Disposed 62 195

Human Resource Development / Other Interventions

Regional personnel has attended a total of nineteen (13) trainings and seminars conducted

locally and abroad.

Statistical Analysis of Accomplishments (as of December 31, 2017)

Comparative Accomplishments (2016 vs 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates

Issued

9,174 10,781

Radio Stations Inspected 3,632 6,086

Frequency Assignments Made 47 33

Administrative Cases Disposed 119 195

5. REGIONAL OFFICE NO. III (City of San Fernando, Pampanga)

Performance Highlights:

In bringing NTC services closer to the people, NTC Region III conducted a number of mobile

licensing in key cities and municipalities, as well as Joint Mobile Registration and Licensing

activities with its continuing partnership with BFAR, MARINA and PCG for our fisher folks.

In partnership with BHN Association of Japan, NTC Region III has jointly undertaken the

implementation of the ICT Project entitled “Study of Deployment of Smart Society in the

Philippines, Remote Real Time E-Learning System and Water Level Monitoring System Using

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Wireless Network for Rural Areas in Pampanga”, of which the beneficiary was the municipality

of Candaba, Pampanga, which has become the catch basin of various water ways in Pampanga

and other nearby Provinces. The project has finally been launched this 2017 and turned over to

the Municipality of Candaba, Pampanga.

Operational Accomplishments:

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

14,498 29,208

Radio Stations Inspected 6,417 22,459

Frequency Assignments Made 70 86

Administrative Cases Disposed 85 279

Human Resource Development / Other Interventions

For the year 2017, Regional office personnel has attended and participated in eighteen (18) local

and foreign trainings and seminars.

Statistical Analysis of Accomplishment (As of December 31, 2017)

As can be gleaned on the Target vs Performance table, the region exceeded targets.

The number of various permits, licenses and certificates exceeded target by more than 101.46%.

Several factors contributed to the attainment of this objective such as, intensified conduct of

inspection, increased frequency of mobile licensing on key cities including the weekly schedule

of RLM/GROC seminars.

This year’s revenue collection stood at ₱173,330,741.98 due to the increase in the number of

licenses, permits, registrations and certificates issued, intensified conduct of inspection, mobile

licensing, which included joint licensing with BFAR, MARINA and PCG. Because of the

intensified conduct of inspection, this office was able to disposed 296 administrative cases

which is 248.24% higher than the target.

6. REGIONAL OFFICE NO. IV (Batangas City, Batangas)

Performance Highlights:

At the end of the year, the Region was able to inspect a total of 34,788 radio stations, PTEs and

other regulated entities with accomplishment rate of 90% against the target of 38,638.

RLM seminars were also conducted simultaneously with the conduct of inspection and mobile

licensing activities. A total of 5,969 participants attended seminars on RLM, SROP-FV and

GROC for both in-house and off-site venues. Likewise, five (5) mobile licensing were conducted,

with two regular activities held in the Provinces of Palawan and Marinduque and three licensing

events held jointly with the coordination with MARINA, BFAR and the Philippine Coast Guard

in Cavite and Batangas Provinces.

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By improving its revenue stream and increasing efficiency in the delivery of services, the region

was able to generate a total revenue collection for 2017 amounting to Php269,546,496.43 with

accomplishment rate of 146.58% against a target of Php183,801,301.58.

Operational Accomplishments:

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registration and Certificates Issued

48,483 109,576

Radio Stations Inspected 38,638 34,788

Frequency Assignments Made 90 166

Administrative Cases Disposed 364 362

Human Resource Development / Other Interventions

For the same period, Regional personnel has attended and participated in twenty eight (28)

trainings and seminars conducted by various government agencies and private entities.

Statistical Analysis of Accomplishments (as of December 31, 2017)

Comparative Accomplishments (2016 vs 2017)

Performance Measures 2016 2016

Licenses, Permits, Registrations and Certificates Issued

90,471 109,576

Radio Stations Inspected 52,871 34,788

Frequency Assignments Made 105 166

Administrative Cases Disposed 343 362

7. REGIONAL OFFICE NO. V (Legaspi City, Albay)

Performance Highlights:

2017 ended on a positive note for NTC Region V as it realized a revenue of Php83,206,992.12 and

surpassed the target set by the Commission at Php71,513,139.53 or 64% higher than the target.

Aside from this, the other achievements of the region are the summarized as follows:

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On Frontline Services and Enforcement activities

24,175 licenses, permits, registrations and certificates were issued and thus exceeded the 2017 target set at 9,537 which is higher by 154%

5,678 radio stations were inspected, validated and investigated which is higher than the target of 3,770 or an increase of 53%

1,343 frequency channel assignments were likewise made which is higher than the 120 targets or an increase of 1,019%

Administrative Cases For this year, a total of 185 Show Cause Orders were issued and filed by the Legal Division. It has likewise surpassed the 90 cases which is the target of administrative cases disposed as for this year, there were 237 cased disposed which is higher by 163% from the given target

One-Day Mobile Licensing With the objective of bringing the frontline services of NTC closer to the public, “One-Day Mobile Licensing” activities were conducted in different places in the Region that generated a revenue of Php1,251,432.75.

Consumer Welfare and Protection The Consumer Welfare and Protection Unit has received and acted on a total of 248 requests for blocking of the lost and/or stolen cell phones, 10 complaints regarding scams and malicious text messages and 24 complaints relating to telecommunications services.

Operational Accomplishments:

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

9,537 24,175

Radio Stations Inspected 3,770 5,678

Frequency Assignments Made 120 1,343

Administrative Cases Disposed 90 237

Human Resource Development / Other Interventions

Regional office personnel has attended and participated in ninety eight (98) seminars, trainings,

seminars and workshops for the period.

Statistical Analysis of Accomplishment

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Comparative Accomplishments (2016 vs 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates Issued

20,643 24,175

Radio Stations Inspected 4,443 5,678

Frequency Assignments Made 143 1,343

Administrative Cases Disposed 372 237

8. REGIONAL OFFICE NO. VI (Iloilo City, Iloilo)

Performance Highlights

During the last quarter of CY 2017, the Negros Island Region was dissolved and the Province of

Negros Occidental reverted to the jurisdiction of this Regional Office. The Region has

accomplished all KPIs’ under the Regulatory and Enforcement Services; to wit:

Licenses, permits, registrations and certificates has increased by 141%

Frequency/Channel assignments made by 3,069%

Radio stations inspected by 111%; and

Administrative Cases disposed by 534%

The 16,925 inspections/investigations conducted represents 6% more than the 2016

accomplishments. As a result, 712 administrative cases were filed for violations of the provisions

of existing radio laws, rules and regulations and other regulatory statures and 641 of this

administrative cases were decided and resolved by the year end.

Consistent with the focus of the Commission to bring government service to the grass roots

level, ten (10) mobile licensing were conducted in the far flung areas of the region, resulting a

collection of Php3,067,160.50 against total expenditures of Php141,433.00. The 1,942

inspections/investigation conducted during mobile licensing, represents 11% from the total

inspections/investigations conducted by the regional office.

Revenue collections which included revenues collected by the NIR totalled Php94,851,822.03.

The NIR posted Php31,859,904.50 representing 34% share, while the regional office collected

Php62,989,917.53 representing 88% share of the revenue.

Operational Accomplishments

Performance (Target vs. Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

12,502 17,624

Radio Stations Inspected 15,197 16,925

Frequency Assignments Made 90 2,762

Administrative Cases Disposed 120 641

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Human Resource Development / Other Interventions

All of the Regional Personnel including job hires were able to attend seminars/trainings and

other human resource development activities. For CY 2017 there were 116 number of personnel

who undergone seminars/trainings.Personnel who are registered professional were sent to their

respective training programs in order to earn their continuing professional development units.

All personnel were given the chance to be sent to training/seminar outside of the region in order

for them to experience the cultures of other ethnic groups and visit cultural and heritage sites

of the place.

Statistical Analysis of Accomplishment

Comparative Accomplishments (2016 vs. 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates Issued

16,580 17,624

Radio Stations Inspected 16,033 16,925

Frequency Assignments Made 3,216 2,762

Administrative Cases Disposed 959 641

9. REGIONAL OFFICE NO. VII (Cebu City, Mandaue)

Performance Highlights

NTC VII had been very active and has participated in various activities within the region. It

joined the annual Sinulog Celebration as chair of the Radio Communications Committee

deploying 450 communicators in the event. In the early part of the year, the Region also took

part in the planning for the communications requirements of the security personnel during the

staging of the 2016 Miss Universe Swimwear Competition held in Lapu-lapu City, Cebu.

The Region has also been actively involved in the coordination meetings with other Regional

agencies such as the Office of the Civil Defense (OCD), Department of Health (DOH),

Philippine Statistics Authority (PSA), National Economic Development Authority (NEDA). In

keeping step with the changing times, the Region has likewise strengthened its support on

Disaster Risk Reduction Management being the head of the Rapid Emergency

Telecommunications Team (RETT) and in capacity building activities initiated by the Office of

the Civil Defense. Likewise, to capacitate and improve the performance of the Region’s

personnel, seminars and trainings were conducted either in-house or trainings facilitated by

other agencies.

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Operational Accomplishments

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

23,091 48,364

Radio Stations Inspected 6,596 10,419

Frequency Assignments Made 120 3,735

Administrative Cases Disposed 87 267

Human Resource Development / Other Interventions

An organization’s best asset is its competent and skilled personnel; investing in human

development as the process of enlarging people’s freedom and opportunities and improving

their well-being, enhance the quality of life that contributes to the realization of dreams and

achievement of goals. With that, NTC VII personnel, as part of its personnel enhancement and

capacity building, had attended and participated in sixty two (62) seminars, trainings and

workshops in 2017.

Statistical Analysis of Accomplishment

Comparative Accomplishments (2016 vs. 2017)

Performance Measures 2016 2017

Licenses,Permits, Registrations and Certificates Issued 49,438 48,364

Radio Stations Inspected 11,062 10,419

Frequency Assignments Made 3,272 3,735

Administrative Cases Disposed 360 267

10. REGIONAL OFFICE NO. VIII (Tacloban City, Leyte) Performance Highlights

NTC Region 8 was able to accomplish most of its target except in the number of administrative

case disposed and the total collections received. The late payment of Smart which was received

early on January 2018 was a major cause why we failed to achieve our targeted collections.

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Human Resource Development/Other Interventions:

In connection with the continuing effort of NTC RO8 to improve government services, NTC

staff and personnel have attended seminars, trainings and workshops such as:

Operational Planning & Programming of 2017 Budget

Workshop on Online Unified Reporting System and other Budget Forms

Online Training on Basic Principles of International Communications: Regulation and

Policy by Washington College of Law

Online Submission of Budget Proposal (Tier II)

GAD Seminar on Child Abuse, Pornography, Trafficking and Cyber Bullying

39th GACPA Annual National Convention

IECEP Mid-year Convention at Bacolod City

Orientation Seminar on Drug Advocacy, Education and Prevention

Orientation Seminar on Republic Act No. 6713 (Code of Conduct and Ethical Standards

of Public Officials and Employees

E-FOI on Boarding Workshop

Government Procurement Reform Act

Seminar on Building Negotiations Skills and Transformational Leadership

Gender Mainstreaming Evaluation Framework

Unified Reporting System and Project Planning

Seminar Workshop on Records Recovery and Disaster Preparedness

Seminar on GAD Planning and Budgeting

Statistical Analysis of Accomplishment

Operational Accomplishments

Performance (Target vs Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

4,405 10,187

Radio Stations Inspected 4,022 5,373

Frequency Assignments Made 120 589

Administrative Cases Disposed 21 8

Statistical Analysis of Accomplishment

Comparative Accomplishments (2015 vs. 2016)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates Issued

11,907 9,954

Radio Stations Inspected 5,413 5,373

Frequency Assignments Made 76 589

Administrative Cases Disposed 20 8

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11. REGIONAL OFFICE NO. IX (Zamboanga City, Zamboanga del Sur)

Performance Highlights

The conduct of Mobile Licensing on September 12 –15, 2017 in the municipalities of Buug and

Ipil, Zamboanga Sibugay enabled the regional office to make licensing services available to

stakeholders in distant municipalities. As a result, the number of registered radio stations in the

region increased significantly.

In its need to better manage and improve accomplishment of targets for CY 2017, the Regional

Office conducted a Midyear Assessment and Planning Seminar on August 14, 2017, and a Year-

end Review Strategic Planning for CY 2018 on December 14-15, 2017 all held in Zamboanga City

and attended by all officials and employees

The Regional Director as Head of the Philippine Delegation, BIMP-EAGA ICT Cluster attended

the BIMP-EAGA Strategic Planning Meeting on January 31 - February 3, 2017 In Jakarta,

Indonesia and in preparation for this meeting, the region also attended the Philippine-EAGA

(P-EAGA) SPM Technical Preparatory Meeting on January 16, 2017.

Operational Accomplishments

Performance (Target vs. Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Licenses, Permits, Registrations and Certificates Issued

3,582 8,990

Radio Stations Inspected 3,151 3,869

Frequency Assignments Made 120 300

Administrative Cases Disposed 42 219

Human Resource Development / Other Interventions

For the year ending 2017, NTC regional personnel has attended and participated in ten (10)

meetings, trainings and seminars.

Statistical Analysis of Accomplishment

Comparative Accomplishments (2016 vs. 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates

Issued

7,703 8,990

Radio Stations Inspected 4,194 3,869

Frequency Assignments Made 171 300

Administrative Cases Disposed 110 219

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12. REGIONAL OFFICE NO. X (Cagayan de Oro City, Misamis Oriental)

Performance Highlights

The Regional office was able to collect Php 69,608,688.11 in revenue in CY 2017. The amount

collected is 139.18% from the target revenue of Php 50,012,073.03 for the year 2016. A total of

17,158 licenses and permits were issued against the target of 6,762 or a 153.74% increase. The

increase could be attributed to the resurgence of Amateur Radio Services, disaster

communication mitigation and preparedness of LGUs, request for RLM seminars from various

entities and radio groups, registration of unregistered radio transceivers and quarterly mobile

licensing program.

The Regional Office, in coordination with the Office of the Commissioner and other

stakeholders provided Libreng Tawag and Text Services for Internally Displaced People (IDPs)

in the areas affected by Marawi City siege and under Martial Law. A total of 150 IDPs availed a

free call and text services.

Operational Accomplishments

Performance (Target vs. Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Permits, Licenses, Registrations and Certificates Issued

6,762 17,158

Radio Stations Inspected 8,255 8,991

Frequency Assignments Made 120 174

Administrative Cases Disposed 132 139

Human Resource Development / Other Interventions

For the year ending 2017, NTC Regional personnel has attended and participated in thirteen (13)

meetings, trainings and seminars here and abroad.

Seminar/Workshop on Auditing Quality Management System

IECEP Mid Year Convention (5/25-27/2017)

Seminar on Internal Quality Audit For training Advocacy Team

Training on Unified Reporting System (URS) On Line Submissions of Budget Proposal

Public Financial Management Competency Program (PFMCP) Budgeting and performance

Track Class 8

Internal Workshop and In-House Seminar on gender Mainstreaming for 2018 GAD Planning

and Auditing

Generally Accepted Recordskeeping Principles (GARP)(9/12-14/2017)

Freedom of Information Seminar

IECEP 67th Annual Grand Meeting and Convention(10/23-25/2017)

ISO 9001:2015(11/04/2016)

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GAD Seminar & Workshop Activities(11/22-24/2016)

Seminar-Workshop on “Establishment of a Records Center” (11/22-24/2016)

The TV Program For Digital Terrestrial Broadcasting Operations of ISDB-T

(Tokyo,Japan)/(6/7-9/2017)

Statistical Analysis of Accomplishment

Comparative Accomplishments (2016 vs. 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates

Issued

9,521 17,158

Radio Stations Inspected 8,616 8,991

Frequency Assignments Made 177 174

Administrative Cases Disposed 153 139

13. REGIONAL OFFICE NO. XI (Davao City, Davao del Sur)

Performance Highlights

The Region’s revenue collection for the year is Php 66,468,327.60 inclusive of Spectrum Users

Fee which is Php 38,454,628.37 which represents a 144.42% increase in accomplishment based

on 2017 target set at Php 45,981,153.00. This collection is comparatively higher than the 2016

revenue collection of Php 60,670,645.44. The 2017 expenditures of Php 14,651,790.91 covers

Personal Services of Php 10,857,792.13, MOOE of Php 3,593,470.78 and Capital Outlay of Php

200,528.00.

Operational Accomplishment

Performance (Target vs. Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Permits, Licenses, Registrations and Certificates Issued

9,731 25,529

Radio Stations Inspected 10,944 14,172

Frequency Assignments Made 40 97

Administrative Cases Disposed 144 158

Statistical Analysis of Accomplishment

NTC Regional Office XI issued 25,577 various permits, certificates and licenses which shows

262.84% accomplishment against its target of 9,731, able to monitor 8,708 frequency channel

assignments and shows 161.26% increase against its 2017 target of 5,400, Investigated and

inspected 14,172 radio stations which is 127.76% accomplishment of the 2017 target of 10,944.

The radio frequency assignment made is 97 and shows 42.50% accomplishment for the year.

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Human Resource Development / Other Interventions

For the year ending 2017, NTC Regional personnel has attended and participated in twenty nine

(29) local meetings, conferences, trainings and seminars.

Remitting Agency Officer’s Training on eBCS Enhancement

Orientation /Briefing on Audit/Validation of Broadband Access Network

Workshop on Online Unified Reporting System and Other Budget Reforms

Workshop on URS Tier 2

Appraisal and Disposal of Government Properties

Seminar on Online Submission of Budget Proposal

Gender Sensitivity Training

Workshop on the Progress Report – Davao City Infrastructure Plan and Capacity

Consultative Meeting and Benchmarking Mindanao Telecommunications System

39th Annual Convention of the Government Association of Certified Pblic Accountants

(GACPA)

ICECEP 2017: 67th National Midyear Convention

Property Supply and Management System (PSMS)

Workshop on PPSAS

Orientation on Law on Procurement (RA 9184) and its Updated Implementing Guidelines

Comprehensive Seminar for Tax Agent and Practitioners

CSC-UNDP Supervisory Development Course (SDC) “The New Supervisor making a

Difference”

Seminar-Workshop on Auditing Quality Management System, Audit Planning and Audit

report writing

IECEP Technical Seminar

Public Financial Management Competency Program (PFMCP) Foundation Track Course (FT

Class 14)

Final Meeting and Workshop f the Technical Working Group

Convergence for Governance: Cultivation Exemplary Service

Public Financial Management Competency Program

Internal Quality Audit Seminar

URS/OSBPS and Project Planning

2017 GAD Asessment Seminar

Seminar on Magna Carta Benefits and Updated CSC Rules

IECEP 67th Annual General Membership Meeting and Convention

CSC-UNDP Supervisory Development Course (SDC)

Seminar on 2017 Omnibus Rules on Appointments and Other Human Resource Actions

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14. REGIONAL OFFICE NO. XII (Koronadal City, South Cotabato)

Performance Highlights

As a result of the Memorandum of Agreement (MOA) entered into by NTC with several

agencies such as PFDA-GSPA, BFAR XII, BI, BOQ, DAI-VQS, BPI-NPQSD, CGS GENSAN, PDEA

XII to facilitate and expedite processing of documents and other requirements relative to the

operation of fishing vessels in the region, NTC RXII had legalized and issued Ship licenses to

almost 2,100 fishing vessels and was able to collect Php4.7 million in administrative fines,

registrations, permits and licenses.

Operational Accomplishment

Performance (Target vs. Accomplishment)

Performance Measures 2017 Target 2017

Accomplishment

Permits, Licenses, Registrations and Certificates

Issued

8,921 18,280

Radio Stations Inspected 7,751 12,127

Frequency Assignments Made 10 69

Administrative Cases Disposed 102 271

Human Resource Development / Other Interventions

For the year ending 2016, NTC XII regional personnel has attended and participated in twenty

six (26) meetings, seminars and trainings conducted locally.

Statistical Analysis of Accomplishment

Comparative Accomplishments (2016 vs. 2017)

Performance Measures 2016 2017

Licenses, Permits, Registrations and Certificates

Issued

15,877 18,280

Radio Stations Inspected 9,301 12,127

Frequency Assignments Made 48 69

Administrative Cases Disposed 242 271

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15. REGIONAL OFFICE NO. XIII (Butuan City, Agusan del Norte)

Performance Highlights

Year 2017 has made additional experiences of personnel on group efforts attaining more of what

our targets were. The adoption of the harmonized forms, reports and procedures in the

regulatory enforcement systems and NTC-13 personnel’s seminars and trainings for institutional

strengthening conducted either by the Civil Service Commission or other government and

private agencies helped in the Regions achievement.

The service rendered by our Consumer Welfare and Protection Unit facilitated a total of 288

complaints to include blocking of cell phones and/or SIM cards and other inquiries from

concerned citizens.

Operational Accomplishments

Performance (Target vs. Accomplishment)

Performance Measures 2017 Target 2017 Accomplishment

Permits, Licenses, Registrations and Certificates Issued

3,582 7,459

Radio Stations Inspected 1,050 1,648

Frequency Assignments Made 20 47

Administrative Cases Disposed 10 486

Human Resource Development / Other Interventions

NTC XIII Regional personnel has attended and participated in twenty six (26) local trainings

and seminars.

Statistical Analysis of Accomplishment

Comparative Accomplishment (2016 vs. 2017)

Performance Measures 2016 2017

Permits, Licenses, Registrations and Certificates Issued

5,731 7,459

Radio Stations Inspected 1,126 1,648

Frequency Assignments Made 41 47

Administrative Cases Disposed 47 486

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2017 Central Office Directory

OFFICE OF THE COMMISSIONER

Hon. GAMALIEL A. CORDOBA

Commissioner

[email protected]

Tel No:+63.2.924.4042 TelNo:+63.2.924.4048 FaxNo:+63.2.921.7128

Hon. DELILAH F. DELES Hon. EDGARDO V.CABARIOS Deputy Commissioner Deputy Commissioner

[email protected] [email protected] Tel No:+63.2.924.4037 Tel No:+63.2.924.4040 Fax No:+63.2.924.3749 Fax No:+63.2.924.4087

COMMISSION SECRETARIAT BROADCAST SERVICES

ADRIANO B. CONSUNJI DIVISION

Chief, Commission Secretariat ENGR. ALVIN BERNARD N. BLANCO

[email protected] Chief, Broadcast Services

Tel No:+63.2.924.3738 Division

[email protected].

ph Fax

No:+63.2.924.3744

RADIO SPECTRUM EQUIPMENT STANDARDS

PLANNING DIVISION DIVISION

ENGR. MR.ROBERTO P. TOLENTINO ENGR. JOVITA V. CHONGCO

Chief, Radio Spectrum Planning OIC, Equipment Standard Division

Division [email protected]

Tel No:+63.2.924.4069 Tel No:+63.2.924.4006

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HUMAN RESOURCE DIVISION GENERAL SERVICES DIVISION

MS. FLORA A. RALAR MR. RAMON P.RODULFO

OIC, Human Resource Division Chief, General Services Division

[email protected] [email protected]

Tel No: +63.2.924.3775 Tel No:+63.2.924.3743

PLANNING, FINANCIAL & MANAGEMENT BRANCH MS. ERIBERTA V. TAMORO Officer-In-Charge Planning, Financial and Management Branch [email protected] Tel No:+63.2.426.0131

FINANCE DIVISION MANAGEMENT DIVISION MS. ARSENIA C. SAN LUIS MS. SOPHIA LYNN B. LUMANTOD OIC, Finance Division OIC, Management Division [email protected] [email protected]

Tel No:+63.2.924.3734 Tel No:+63.2.924.3734

CORPORATE PLANNING & PROGRAMMING DIVISION

ENGR. SAMUEL S. SABILE OIC, Corporate Planning & Programming Division [email protected] Tel No:+63.2.924.3722

ADMINISTRATIVE BRANCH

MS. MA. VICTORIA D. DEYPALUBOS

Director, Administrative Branch

[email protected]

Tel No:+63.2.924.4028

Fax No:+63.2.924.4046

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INDUSTRY PLANNING & MANAGEMENT BRANCH

ENGR. EFREN R. CABANLIG Director, Industry Planning &

Management Branch

Tel No:+63.2.926.7108

INDUSTRY PLANNING & RESEARCH DIVISION

ENGR. CHARITO T. SUAREZ

OIC, Industry Planning & Research

Division

Tel No:+63.2.924.3765

SPECIAL LICENSING BRANCH

ENGR. PRICILLA F. DEMITION

OIC - Special Licensing Branch

[email protected]

Tel No:+63.2.924.4024

SPECIAL RADIO SERVICES DIVISION

ENGR. ONOFRE DA. GALINDO

OIC, Special Radio Services

Division

[email protected]

Tel No:+63.2.924.4079

SAFETY RADIO SERVICES & STCW COMPLIANCE DIVISION

ENGR. GLENN ANTHONY C. MERCADO

Chief, Safety Radio Services & STCW

Compliance Division

[email protected]

Tel No:+63.2.924.3731

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REGULATION BRANCH

ENGR. IMELDA R. WALCIEN

Director, Regulation Branch

[email protected] Tel No:+63.2.924.4026

NETWORKS & FACILITIES SERVICES & INTERCONNECTION

DIVISION DIVISION

ENGR. MA.VICTORIA G. VALENZUELA ENGR. MARLE F. RABENA

OIC, Networks & Facilities Chief, Services Interconnection

Division Division

[email protected] [email protected]

Tel No:+63.2.920.4472 Tel No:+63.2.924.3725

LEGAL BRANCH

ATTY. ELLA BLANCA B. LOPEZ

Director, Legal Branch

[email protected] Tel No:+63.2.924.3746

INTERNAL LEGAL AFFAIRS ADJUDICATION DIVISION

DIVISION ATTY. NILO L. LOZADA

ATTY. EFIGENIA A. PAJEL-CRUZ Chief, Adjudication Division

Chief, Internal Legal Affairs [email protected]

Division Tel No:+63.2.924.3771

[email protected]

Tel No:+63.2.924.4033

CONSUMER WELFARE & PROTECTION DIVISION

ATTY. MARIA XANDRALYN M. MOLINA

Chief, Consumer Welfare & Protection Division [email protected] Tel No:+63.2.920.4464 Tel No:+63.2.926.7722 Tel No:+63.2.921.3251

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NATIONAL CAPITAL REGION (METRO MANILA) CORDILLERA ADMINISTRATIVE REGION (CAR)

DELILAH F. DELES ENGR. DANTE V. VENGUA

Director Officer-In-Charge, Director

[email protected] [email protected]

[email protected] [email protected] Telefax No:+63.2.924.4072 Tel No:+63.74.304.4876

Tel No:+63.2.924.4010 Tel No:+63.74.442.9342

Tel No:+63.2.924.3779

Tel No:+63.2.426.8215 Tel No:+63.2.924.4075

Tel No:+63.2.929.5112

Tel No:+63.2.929.5108

REGION 1 (ILOCOS REGION) REGION 2 (CAGAYAN VALLEY)

ENGR. DANILO O. CUENCA ENGR. NELSON C. DAQUIOAG

Director Officer-in-Charge, Director

[email protected] [email protected]

[email protected] [email protected]

Tel No:+63.72.607.5654 Telefax No:+63.78.846.7071

Tel No:+63.72.522.3677 Tel No:+63.78.304.9586 Fax No:+63.72.607.5656

REGION 3 (CENTRAL LUZON) REGION 4 (CALABARZON/MIMAROPA)

AZOR L. SITCHON ENGR. JOSELITO C. LEYNES Director Director [email protected] [email protected]

[email protected] [email protected]

Tel No:+63.45.861.7958 Telefax No:+63.43.723.1246

Tel No:+63.45.961.3743 Tel No:+63.43.723.2495

Tel No:+63.45.861.0583 Tel No:+63.43.723.1245

Fax No:+63.45.861.7958 Tel No:+63.43.472.1717

ENGR. ARIEL H. PADILLA ENGR. NESTOR ANTONIO P. MONROY

Director Director

[email protected] [email protected]

[email protected] [email protected]

Tel No:+63.52.482.0400 Tel No:+63.33.320.2251

Tel No:+63.52.820.0401 Fax No:+63.33.508.5353

REGION 5 (BICOL REGION) REGION 6 (WESTERN VISAYAS)

Regional Office Directory

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ENGR. JESUS M. LAURENO ENGR. SAMUEL A. YOUNG

Director Director

[email protected] [email protected]

[email protected] ntc8tac@globelinescom

Tel. No. +63 32 422 6822 Telefax No:+63 53 325 8519

Tel. No. +63 32 346 0179 Tel No: +63 53 523 2576

Tel. No. +63 32 345 0823 Tel No: +63 53 325 5181

REGION 7 (CENTRAL VISAYAS) REGION 8 (EASTERN VISAYAS)

REGION 9 (ZAMBOANGA PENINSULA)

REGION 10 (NORTHERN MINDANAO) ENGR. TEODORO D. BUENAVISTA, JR.

Director

[email protected]

[email protected]

Telefax No:+63.8822.723.285 TelNo:+63.8822.726.908

Tel No:+63.88.858.4800

FROILAN B. JAMIAS

Officer-in-Charge, Director

[email protected] [email protected]

Telefax No:+63.83.228.9808

Telefax No:+63.83.228.8697

NELSON T. CAÑETE

Director

[email protected]

[email protected]

Telefax: No:+63.82.296.0625

Tel No:+63.82.299.2614

REGION 11 (DAVAO REGION)

ELRE V. GALO

Officer-In-Charge, Director

[email protected]

[email protected]

Tel No:+63.62.955.2881

Tel No:+63.62.955.1903

REGION 12 (SOCCSKSARGEN)

ENGR. ROMEO M. MIGUEL

Officer-In-Charge, Director

[email protected]

[email protected]

Telefax:+63.85.342.8936

Tel No:+63.85.815.1499

REGION 13 (CARAGA)

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NATIONAL TELECOMUNICATIONS COMMISSION

BIR Road, East Triangle, Diliman, Quezon City website:

www.ntc.gov.ph