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National Property Management Association 1. The who, what, when, where, why and how of self assessment. 2. The implementation. 3. Monitoring and moving forward. Learning Objectives 3 Self Assessment Times
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National Property Management Association
Creating a Self Assessment Program from Scratch
July 28, 2011
Cathy Seltzer, CPPM CFTASC, Inc.
Government Property Manager
1
National Property Management Association
Learning Objectives Where do we start? Why is a Self Assessment Program necessary? What is a Self Assessment Program? Who is responsible for creating, implementing
and monitoring the program? How do we implement the program and make it
work? Summary Questions
Agenda
2
National Property Management Association
1. The who, what, when, where, why and how of self assessment.
2. The implementation. 3. Monitoring and moving forward.
Learning Objectives
3
Self Assessment Times
National Property Management Association
Where do we start?
HELP
Metrics
OutcomesFAR
Report
s
ASTM
National Property Management Association
Where to start http://www.aia-aerospace.org/resource_center/reso
urces/property_management_etools/ ASTM 2452-05 (EMPM) FAR 52.245-1(f)(i)-(x) Other industry Property Professionals
National Property Management Association
Why do we need a Self Assessment Program?
FAR 52.245-1(f)(3)Do we need to report findings to the Government?
Audit preparationNo surprises
Test Property Control System effectiveness Is it working as well as it should?
Correct any deficienciesCorrective Action Plans
Continuous improvementCharts and graphs
National Property Management Association
What is a Self Assessment Program? Which is Objective, which is Subjective
Dealing with external thoughts and facts and not with thoughts and feelings. Free from personal prejudices.*
Pertaining to the thinking subject. Introspective.*
Which is easier to measure? Why?
Is there a one size fits all program? Why, or why not?
*Webster’s Collegiate Dictionary, 3rd Edition, 1995
7
National Property Management Association
What is a Self Assessment Program? Essential parts of the program
Metrics What to measure?
– Who– When
Outcomes Communications
Notifications Results Participants Management Government
Non-compliance Corrective Actions/Follow up
National Property Management Association
What is a Self Assessment Program?
How does it all fit together?Snapshot in timeConstantly movingFollow up\Corrective Action Continuous improvement
National Property Management Association
MetricsOutcome 1: Acquisition (Procedure 2.01, 2.02)Review sample for authority to acquire
Summary Assessment: Inadequate
National Property Management Association
The Big Picture
1 = Acquisition 5 = Records 8 = Utilization2 = Physical Inventory 6 = Reports 9 = Maintenance3 = Subcontractor Control 7 = Relief of Stewardship 10 = Receiving4 = Contract Closeout
National Property Management Association
Who is responsible for creating, implementing and monitoring the program?
Property Management Organization Contracts Internal Audit body External Audit body
National Property Management Association
Implementation Communication!
ManagementProgramsSelf Assessment is coming!
TrainingWhat to expectWhen to expect itWho will do what
Just do it
Self Assessment Training Today!
National Property Management Association
Making it work Talk, talk, talk!
Provide feedback to Management, programs
Provide results to customer
Answer questionsFind out what works best
for you and just keep doing it!
National Property Management Association
Summary Where do we start? Why is a Self Assessment Program necessary? What is a Self Assessment Program? Who is responsible for creating, implementing
and monitoring the program? How do we implement the program and make it
work?
National Property Management Association
Questions
16