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4/10/2012
1
National Healthcare Group
E-Procurement System Supplier Training Session
4 October 2012
Before We ProceedGentle Reminder
2
Kindly Switch Your Mobile Phone to Silent Mode
(No Ringing Tone / Vibration OK)
Thank You.
4/10/2012
2
Agenda for Supplier Training Session
1. NHG’s Background
2. About SESAMi
3. Process Overview
4. Screen Walk-Through
• Logging On
• Home Page
• User Profile
• Order Management
• Status Definitions
5. Customer Care Support
6. Frequently Asked Questions
7. Pricing Information
8. Questions & Answers
NHG’s Background
4/10/2012
3
NHG’s Background
• MMDs have raised concerns on efficiency of current processes and
wanted a more efficient way to do things
• GPO had reviewed e-Procurement system since 2009
• Decision was taken last year to pursue e-Procurement initiative
• RFP was being called in June 2011 and after months of thorough
evaluations, SESAMi was awarded
NHG’s Future in Healthcare
• Process improvements via system integrations
• Tighten governance via electronic process
• Improved productivity and staff well-being
• Robust healthcare shopping hub
• More products and services being hosted online
• Online comparisons of competitive quotes
• Healthcare being a greener environment
• Electronic / paperless transactions
• Less physical storage and filing requirements
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4
The Implementation SitesMulti-Clusters & Business Units
� One-Stop Platform - To manage all e-PO, e-Invoice (3-way matched), e-Payment Update.
� Productivity Improvement - Improved order cycle time with email alerts, manual processing and data entry
� Cost Savings - Paperless transaction and digital storage
� Improved Data and Invoice accuracy - Straight through processing with 3-way match verification (PO, GRS, GRN)
� Improved Cash Flow – Prompt payment with online Payment Update status (future)
Key Value Propositions to NHG Suppliers
4/10/2012
5
About SESAMi & Abecha
SESAMi Inc. (1999 - 2002)SESAMi Inc. (1999 - 2002)
New World Enterprises
Beijing Enterprises
SESAMi Group (2003 - To-date)SESAMi Group (2003 - To-date)
Abecha Pte Ltd (2001 - 2004)Abecha Pte Ltd (2001 - 2004)
� Incorporated in Sept 1999, SingTel, OUB, Eastman Chemical
� Merged with Asia2B 31st Jan 2001
� Chairman – Mr Lee Hsien Yang (CEO SingTel)
� Management Buyout in Dec 02
� Abecha a JV between JTC, Microsoft & SESAMi in 2001
� Chairman – Mr Chong Lit Cheong (CEO JTC)
� SESAMi bought over JTC’s majority shares in Jun 2004
� Abecha and SESAMi restructured and Microsoft is now a shareholder of SESAMi (S) Pte Ltd wef 1 st June 2011
� Business Focus : E-Procurement & E-Marketplace Solution & Services
About SESAMi
4/10/2012
6
SESAMi’s Core CompetenciesA Leading E-Procurement & E-Marketplace Service Provider in Asia
Other Global Public & Private e-Marketplace
Buyer Communities > 4,000 users
Direct Integrated
Portal Based
Payment & Finance Communities
Supplier Communities - Growing to 20,000
companies
e-Source
e-Procure
e-Invoice
Freight & Logistics Communities
SESAMi Strategic
Partners
Integrated Buyers
• e-Source
• e-Procure
• e-Invoice
• e-Payment
Portal Based Buyers
• e-Auction
• SmartBuyer
• Sourcing Mall
Logistics
Payment & Financing
Technology
Community Program Partners
SESAMi’s Clients and Strategic Partners
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7
SESAMi E-Procurement & E-Marketplace ServicesEnabling Key Transaction Management Processes
Source
Key
Procure
KeyE-Invoice E-Payment E-Freight E-Finance
Procure-to-PayStrategic Sourcing Supply Chain Execution
Purchase Requisition
Catalog Management
Workflow & Approvals
SupplierOrder Management
Shipping Request
Freight Order Management
Freight Invoice & Reconciliation
Track & Trace
Goods Received
3-way Matched E-Invoice Creation
ReconcilePayment
Analytics & Strategy
Supplier Management
E-RFx
Supplier Bids Management
Low Cost Country Supplies & SCM Services
Payment update
Payment Gateway
Credit Card GIRO
Cross Border Pay Key (Replacing LC and Open Account)
New Services to be launched in the next 3 to 12 months
Supply Chain Financing (Reversed Factoring)
E-Factoring E-Factoring
Established Track Record and Experience Enabling
Buyer Private & Public E-Marketplaces
Direct Integrated Buyers
Supplier Portal
Public E-MarketPlace
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8
SESAMi E-Procurement SolutionEnabling Strategic Sourcing & Procure-to-Pay with Straight-Through-
Processing between Buyer and Suppliers
Accounts Payable
ePO, ePO Change
ePO Response
Supplier SOM
Notification to create E-Invoice
Supplier E-Invoice
eDN / eCN
Payment Notification
eGRN
eInvoice
Payment/Finance
Supplier E-Finance
Payment reporting to suppliers
Approve payment
E-RFQ/e-Tender
e-Quotation
Supplier Portal
Buying Community
Catalog SearchRequisitioner
Authorizer
Procurement
3-Way Match
PO-Invoice-GRN
Accounts Payable
Mail Check
PR - PO Cycle
Invoice -Pay Cycle
Content Mgmt
RFQ/PR/PO
AccountsPayable
GeneralLedger
GR
Material Master
Backend Systems
Catalog Procurement
Non Catalog Procurement
Office Supplies
IT Accessories Water Supplies
Pantry Items
E-Direct
e-RFQ
e-Procure
e-Invoice
Procurement SolutionCatalog and Non-Catalog Procurement Tx Management
E-Procure Portal
Printing Services
Paper Stationery
MRO Parts
General Materials
Building M/M Services Raw Materials
Civil Engineering
Packaging Materials
Advertisement & Promo Corp Services
Equipment
Construction Materials
Health Care & Insurance
HR & Trg Services
4/10/2012
10
Screen Walk-Through
1. Logging On
2. Home Page
3. User Profile
4. Order Management
5. Status Definitions
Logging On
STEP 1SESAMi Corporate Website
1. Navigate to SESAMiCorporate website “www.sesami.com”
2. Click on <Supplier Portals>and select “NHG E-Procurement Portal”
4/10/2012
11
STEP 2Login Page
1. Enter “Org ID”
2. Enter “User ID”
3. Enter “Password”
4. Click [Sign In] button
� Direct Website Address = https://sg.sesami.net/nhg/Login.jsp
Logging On(Single Login Page for both Buyer & Supplier)
Forget Password
STEP 1Reset Password
1. Click on “Forgot password?” to reset your password if you have forgotten
4/10/2012
12
Forget Password
STEP 2
Reset Password1. A pop-up will be
opened
2. Key in your “Org
ID” and “User ID”
and click on
[Enter] button.
Forget Password
STEP 3
Reset Password
1. A Confirmation prompt
will be shown
2. Click [OK] button to
confirm.
3. Your password will be
emailed to your email
address registered in the
system.
4/10/2012
13
Forget Password
STEP 4
Reset Password
1. Login with the reset
password receive in the
email.
Screen Walk-Through
1. Logging On
2. Home Page
3. User Profile
4. Order Management
5. Status Definitions
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14
Home Page
STEP 1
Home Page
At the homepage, you can
retrieve your PO and
manage your profile
Screen Walk-Through
1. Logging On
2. Home Page
3. User Profile
4. Order Management
5. Status Definitions
4/10/2012
15
User Profile(Maintaining your Personal Profile)
STEP 1
Update User Profile
1. Under the Main Menu,
select Profile > User
Profile > Update Profile
User Profile(Maintaining your Personal Profile)
STEP 2
Update User Profile
1. To update your user
details, amend the
displayed information
2. Click UPDATE button to
save the changes
4/10/2012
16
Change Password
STEP 3
Change Password
1. Click the PASSWORD
button on ‘Update User
Profile’ page
2. Enter your assigned
password in the “Current
Password”
3. Enter your new password
in the “New Password”
4. Enter your new password
in the “Re-Type New
Password”
5. Click Change to save
your new password
Screen Walk-Through
1. Logging On
2. Home Page
3. User Profile
4. Order Management
5. Status Definitions
4/10/2012
17
Order Management(Email Notifications)
STEP 1:
Receive Email Alert
1. Click on the link to view
the document
Note:1. The email for the PO alert will be sent to the email address specified in the Supplier
Registration Form submitted to SESAMi.
2. Always acknowledge orders that come into SESAMi from NHG.
Order Management(View Purchase Order)
STEP 2:
Access your Purchase Order
1. Go to Order Management > Purchase Order >
View Purchase Order
4/10/2012
18
Order Management(View Purchase Order)
STEP 3:
Purchase Order Listing
1. After clicking the ‘View
Purchase Order’ link, all
POs will be displayed
2. You may sort the POs by
setting your Search
Criteria
Order Management(View PO Details)
STEP 4:
Access PO Details
1. Click on the Action
icon
4/10/2012
19
Order Management(View PO Details)
STEP 5:
Function Buttons
1. Acknowledge
Purchase Order
2. Reject Purchase
Order
3. Print Purchase Order
� Supplier cannot view the actual PO if there is a PO Change done to it. At any
point of time, the supplier can acknowledge/reject the latest PO only.
Order Management(Print Purchase Order)
STEP 6:
PO Print
1. To print a Purchase Order, simply click
the Print button in the PO Details page.
2. A PDF version of the PO will appear
Note:
• PO status will flow back into E-Procure
system to update existing PO upon
acknowledging/rejecting a PO
• Email notifications are sent to requestors
4/10/2012
20
Screen Walk-Through
1. Logging On
2. Home Page
3. User Profile
4. Order Management
5. Status Definitions
Status Definitions(Purchase Order Listing)
Status Description
Calling Entity Name of the Institution who raised the PO
Order No. Purchase Order Number
Order Type Type of Order• Purchase Order: A new PO raised to the supplier• Purchase Order Change: Changed in a PO raised by the
buyer
Order Status Status of the Order
Order Date Date of the PO created
Order Value Total value of the PO
Action Link to the details of the PO
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21
Status Definitions(Order Status)
Order Status Description
New A new order raised to the supplier
Acknowledged PO which is already acknowledged by supplier
RejectedSupplier has rejected the Purchase Order or Change
Request
Cancelled Buyer has cancelled the PO
Changed Buyer has changed the PO
Customer Care Support
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22
Customer Care Support
For assistance, please do not hesitate to contact SESAMi Customer Care
at 6333 1188 or email at [email protected]
Day Support Hours
Monday to
Friday
9:00am – 6:00 pm
Saturday 9:00 am – 1:00pm
Frequently Asked Questions
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25
Pricing Information
Fees & Charges
One-Time PaymentREGISTRATION
FEE
• Complimentary till July 2015
Yearly PaymentSUBSCRIPTION
FEE
•1st User ID Complimentary till July 2015
•S$200 per annum is applicable for each additional User ID
By TransactionTRANSACTION
FEE
•Charged based on your annual business value with the marketplace between 1st April to 31st March
•The annual business value will reset yearly
4/10/2012
26
Transaction Fees
Level Annual Business Value Bracket Transaction Fee (S$)
1 S$0 – S$50,000 Free
2 S$50,001 – S$100,000 Waived till July 2015
3 Above S$100,000 Waived till July 2015
Questions & Answers