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National Fraud Initiative – preparing for the future. North West Auditors Forum 2014 Kevin Boon. NFI – preparing for the future. Pre 2014 - NFI recap Data/Match Quality Smarter Working What’s new in NFI 2014/15 NFI and the Future Other purposes Fraud Flexible matching - PowerPoint PPT Presentation
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National Fraud Initiative – preparing for the future
North West Auditors Forum 2014Kevin Boon
NFI – preparing for the future
• Pre 2014 - NFI recap• Data/Match Quality• Smarter Working• What’s new in NFI 2014/15• NFI and the Future
– Other purposes– Fraud– Flexible matching– Application checker
Pre 2014 - NFI recap
4
NFI: Key Facts
Sophisticated batch data matching
exercise designed to prevent and detect
fraud
Established in 1996 and undertaken every 2 years
Incorporates England, Wales,
Scotland and Northern Ireland
Over 1,300 mandatory and
voluntary participants provide
8,000 datasets
In 2012-13 3.76m data matches
released (Recommended
Filter Matches 15%)
Over £1bn of fraud, error and
overpayments identified to date
5
NFI Batch Data Matching: The Process
Participating bodies submit specified data
The NFI matches data
within and between bodies,
to identify anomalies
The data matches are
returns matches to participants
Participants investigate matches, to
establish fraud, error or other another cause
The NFI Team feeds back the
outcomes within the National
Report
6
NFI Batch Data Matching: The Data Pot
Blue Badges Concessionary Travel Pass
Creditors Council Tax DWP & DDRI Deceased Persons
Deferred Pensions Electoral Roll
Fraud Data Housing Benefit Claimants
Housing Tenants Insurance Claimants
Market Traders Occupational Pensions
Payroll
Right To Buy Personal Alcohol Licences
Private Residential Care Homes
Student Loans Taxi Drivers UKBA Immigration Data
Waiting Lists
7
The NFI Web Application
The NFI is delivered via a specially developed web application designed to place the user in control of their investigation
The Web Application Key Features
•Secure facility for submitting data and for distributing matches
•Hierarchal and controlled user access
•Case management control features
•Management information
•Online training programme
•Data quality assessment
NFI Cost Benefit per Organisation Type
Type of mandatory body Number of bodies (across UK)
2012/2013
fee
Average financial outcomes this
reporting period
London borough council 33 £4,150 £1,534,167
Metropolitan borough council 36 £4,000 £559,391
Unitary authority 76 £3,650 £489,781
County council and fire authority 62 £3,750 £376,443
District council 228 £2,100 - £2,300 £94,238
Police body 53 £1,000 £53,792
NHS organisation 441 £1,000 £15,598
Other local government bodies 65 £1,000 £4,639
Key Outcomes of the 2012/13 exercise - across England
9
£203 million in fraud and error was detected
571 prosecutions
120 people employed without the right to work in the UK were identified and as a result were dismissed or asked to resign
86 properties recovered for social landlords
21,396 blue badges and 78,443 concessionary travel passes cancelled
Data Quality
Data Quality
Duplicate creditors
Data Quality is high priority (after Security)
Why is it so important?• Meeting specifications
• Poor data produces spurious matches
• Wasted time and effort
Garbage in, garbage out
Duplicate invoices
Data Quality
Duplicate creditors
How can you check Data Quality?Using Excel/IDEA
• Date sorting for completeness
• Numeric sorting and control totals for reasonableness
• Alpha sorting for completeness and rogue data/records
• Excel format checking
• Record count – truncation
• Gap detection for quality and completenessDuplicate invoices
Smarter Working
14
• Data Quality
• Early engagement of investigators
• Timing of follow up e.g. students
• Key reports
• Recommended matches
• Using NFI as case management system
• Filtering and sorting matches
• Visual sifting using vertical view
• Multiple match opening/closing
• Larger reports e.g. Creditors– Exporting
– Filtering in Excel (guidance available)
– Summary recording of outcomes
Smarter working
What’s new for 2014/15?
16
• Security Policy
• Move to SFIS
• PSN
• UPRNs
• Annual Council Tax SPD exercise
• Outcomes MI report separate Fraud and Error
• More match filters introduced
• Extending the vertical view quick tick function
• New Benefit ‘customer’ or ‘official’ error categories
• Improved search, navigation, export and shared comment facilities
• More efficient further information enquiry process for:-– Home Office immigration
– Pensions
– Students
What’s new in 2014/15?
Other Purposes and The Cabinet Office
NFI and the Future
18
The Future: Other purposes
• The Serious Crime Act 2007 gave powers to the Secretary of State to extend the purposes of data matching beyond fraud.
• Data matching through the NFI could help public bodies to reduce the
significant levels of debt owed to them.
• Arrears matching could identify details of those with tenant arrears,
court fines, parking notices, child support payments and student loans.
• Locating absconders.
• The powers were never enacted.
•However, the future looks better…..
19
The Future: The Cabinet office
• What the move to the Cabinet Office will mean for NFI:-
– Transfer of mandatory powers before March 2015
– Updated Code of Data Matching Practice
– Inherit existing powers
– Extend mandatory participants (including government departments)
– Legal power of Secretary of State to change purpose
– Extension to error, debt/arrears recovery, maladministration, crimes other than fraud
Fraud and The Cabinet Office
NFI and the Future
NFI Fraud Detection and Prevention
21
We intend to… “deploy the National Fraud Initiative more widely as a near real-time tool to enable data matching between departments, and between central and local government”
We are developing services to also assist with fraud prevention
The NFI has traditionally focussed on fraud detection
The Flexible Matching Service(FMS)
NFI and the Future
23
• The NFI flexible matching service is a powerful and sophisticated data matching engine that instantly identifies matches for counter-fraud investigation
• A new NFI web application has been built which includes a facility to create and manage data matching jobs and an interactive data submission wizard
• It can run batch data matching as stand-alone tasks at a time and frequency that suits your organisation’s operational requirements
• All existing NFI matching options are available to participants
What is Flexible Matching?
24
What can The Flexible Matching Service be used for?
Internal/Project Data Matching
• Participants upload data for internal matching only
• The datasets are only be matched to each other
• Optional data matching against the NFI core datasets
Multi-Organisation Data Matching• Regional data matching initiatives where a group
of participants wish to submit data for local cross matching
• Optional data matching against the NFI core datasets
FMS: Existing Uses
25
Personal budgets
Housing benefit to student loans
Council Tax to Electoral Register
Mortality Screening
The Application Checker
NFI and the Future
An Overview of the Application Checker
27
• Our new service that we are about to launch
• Matches applications on a record by record basis with instant results
• Designed to help prevent fraud at the point of application
• Prevents fraud getting into your systems by data matching against the core
NFI data
Application Checker: Basic Principles
28
Payroll, Housing Benefit, Fraud Data and Immigration Data Matches
Date of Birth
Address
Names
29
Further Information
Further information regarding the NFI can be found on our website.
Alternatively please contact the NFI team via NFI queries
My contact detailsKevin Boon [email protected]