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APS

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Updated 06.12.2013

NATIONAL BANK OF GREECE

i-bank electronic services for Retail customers and Businesses

TRANSACTIONS

Cash withdrawal

TRANSACTIONS IN ATMs WITH CASH & CHEQUES

(WITH ETHNOCASH PLUS & ETHNOCASH PLUS BUSINESS)

Deposit of cheques in connected account

Cash withdrawal of money, from connected account

Cash deposit in connected account

Fast Cash

AIR TIME RENEWAL(WITH ETHNOCASH PLUS & ETHNOCASH PLUS BUSINESS)

Vodafone

Wind

Payments: Multichoice - Vodafone - Unicef

Air time renewal: Vodafone - Wind

Instant cash deposits into NBG accounts: up to € 1,000 daily at APS network, with option to enter a

reason for the deposit.

Cash payments of NBG loan instalments, by crediting the loan-linked account

(up to € 2,000 per account daily at APS network).

Payments to utility companies & other service providers:E.YD.AP. - Telephony (Hellenic Telecommunications Organization – OTE)

Electricity (Public Power Corporation - DEI)- Vodafone - Cosmote - Wind - Cosmoline - Tellas -

On Telecoms - Otenet - Hellas On Line - Forthnet - Multichoice - Nova

TRANSACTIONS IN ATMs

(WITH NBG CREDIT CARDS)

Cash payments of NBG credit card dues

Cash payment of credit card instalment, without using PIN

Change of PIN

VIA AUTOMATED PAYMENT SYSTEM TERMINALS (APS)

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√iPhone,

iPod &

Android

devices

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Remittance Status to other domestic bank

Ι.Κ.Α. -Order for Payment of Employer's Contributions

Remittances in euro to emigrants countries (3)

Remittances to NBG accounts (same or third person's) (2)

Multiple Remittances to NBG accounts

Payroll payments (for Bussinesses only).

(via electronic file up to 50 remittances per file, for more via Ethnofiles).

Remittances to other domestic banks (2) -via DIASTRANSFER-,

choices SHA or OUR or BEN for the payment of charges:

• For Retail customers, amounts from 10€ -150.000€,

• For Businesses amounts up to 9.999.999,99 €

(Additional deed Corporate Customer's money transfer limit)

Multiple Remittances to other domestic banks (via DIASTRANSFER)

Payroll payments (for Bussinesses only).

(via electronic file up to 50 remittances per file, for more via Ethnofiles).

i-bank channels

Ι.Κ.Α. -Order Status

i-bank channels

PAYMENTS TO PUBLIC SERVICE COMPANIES (1)

Ι.Κ.Α. -Direct Payment

REMITTANCES (1)

E.Y.D.A.P. (2)

Hellenic Electricity Distribution Network Operator

Remittances to Banks of E.U. countries or overseas territories (2):

• For Retail customers: amounts up to 12.500€

• For Businesses: amounts up to 50.000€

IBAN, BIC necessary.

Multiple Remittances to E.U. banks or overseas territories

Payroll payments (for Bussinesses only).

(via electronic file up to 50 remittances per file, for more via Ethnofiles).

Ο.Α.Ε.Ε. - Direct Payment

(Freelance Professionals’ Social Security Fund)

D.E.H. (2)

(Electricity Bills)

Ο.Α.Ε.Ε. - Order Payment

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V.A.T. - Payment order

Payment of Income Tax for Individuals

Payment of Income Tax for Legal Entities

Property Tax Payment

Municipality of Pylou Nestoros

Municipality of Souli

O.A.E.E. - Order Status

V.A.T. - Direct payment

Provisional Declaration of Tax & Stamp Duty Payment

Municipality of Athens (2)

Contributions /Levies due under articles 29, 30 & 31 of Law 3986/2011

E.T.A.A. - T.S.M.E.D.E : Independent Professionals’ Contributions

Fine for retaining building permit violation spaces

Tax Debt Settlement (L. 3888/2010)

Municipality of Kropia

Municipality of Dionysos

Municipality of Doridos

Municipality of Gortynia

Municipality of Megalopoli

Municipality of Larissa

Clearance Fee for Building Permit Violations

V.A.T. - Order Status

Municipality of Saronikos

Municipality of Hersonissos

Municipality of Thessaloniki

Municipality of Leros

Flat Penalty for Building Permit Violations

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HELLAS ONLINE

CYTA HELLAS S.A.

FORTHNET

HELLASFON NETWORKS S.A.

Payment of NBG- issued credit card dues (2)

Payment of other domestic banks-issued credit cards (via DIASTRANSFER) (2)

Status of other banks credit card payment

PAYMENTS TO TELEPHONY / INTERNET SERVICE PROVIDERS

i-bank channels

COSMOLINE (2)

FBBank Prepaid Card Load

Payment of Assessed Tax Debts

i-bank channels

Multiple Payments to Public Authorities

Dues and Special Taxes

S.E.P.P.P

PAYMENTS TO CREDIT CARDS

Ο.Τ.Ε. (2)

COSMOTE (2)

Civil Servants' Auxiliary Pension Fund (MTPY)

Thessaloniki Lawers Health Fund

e-Fee

Virtual MasterCard Load

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για iPhone &

iPod devices

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ON TELECOMS

ALICO (2)

WIND (2)

ΟΤΕNET (2)

NET ONE S.A.

TELLAS

VIVODI

VODAFONE (2)

VIVA PAYMENTS

MULTICHOICE -NOVA

AIG HELLAS S.A.

i-bank channels

PAYMENTS TO INSURANCE COMPANIES

E.T.A.O (Economists' Occupational Funds)

T.S.A.Y. (Sanitary Social Security & Pension Fund)

i-bank channels

ETHNIKI INSURANCE

ETHNIKI INSURANCE - "Flexible payment"

AIGAION INSURANCE

A.E.E.G.A. MINETTA LIFE

A.E.G.A. EUROPEAN RELIANCE - MINETTA INSURANCE

T.E.A.GE (Geotechnicians' Occupational Fund)

PAYMENTS TO INSURANCE FUNDS

Jurists' Fund & T.E.A.D. - E.T.A.A. (2)

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INSURANCE MARKET

DIETHNIS ENOSIS INSURANCES

DYNAMIS INSURANCES

ING Life

INTERASCO S.Α.

GROUPAMA PHOENIX

GENERALI LIFE & GENERALI HELLAS

EUROPE G.I.S.A.

ERGO INSURANCE

AXA LIFE INSURANCES & GENERAL INSURANCES

ATLANTIC UNION

i-bank channels

INTERAMERICAN GROUP

YDROGEIOS A.A.A.E.

ALLIANZ

CROMAR - INSURANCE BROKERS LTD

MY DIRECT INSURANCE

INTERNATIONAL LIFE GROUP S.A. (Life & General Insurance)

EUROPEAN RELIANCE

METLIFE ALICO (2)

FGA INSURANCE HELLAS S.A.

PAYMENTS TO OTHER COMPANIES

NP INSURANCE (NEOS POSEIDON)

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Donations to UNICEF

CHAMBER COMMERCE AND INDUSTRY OF ATHENS (E.Β.Ε.Α.) (2)

520 BARCODE HELLAS S.A.

ACS Athens - American Community Schools

ACS COURIER

ACTION AID

AMERICAN COLLEGE OF GREECE (ACG DEREE COLLEGE) (2)

WATER SUPPLY & SEWERAGE OF :

AG. NIKOLAOS CRETE AIGIO ALEXANDROUPOLI CHALKIDA CHALKIDONA

CHANIA CORFU DRAMA EDESSA ERETRIA FLORINA • HERAKLION KABALA

KALYMNOS KARDITSA KASTORIA KATERINI KILELER KORINTHOS LAMIA LARISA

LEROS LESBOS LOYTRAKI MEIZONOS VOLOS MESOLOGGI MINOA PEDIADA

MYKONOS •NAOUSA NAFPAKTOS NAFPLIO N.E. REGION OF CHANIA XYLOKASTRO

PAGGAIO PAROS PILEA HORTIATI PREVEZA RHODES SERRES SIKIONION SITIA

SPARTI SYMI • THASOS THERMI THESSALONIKI THIRA TRIKALA TRIPOLI

VEROIA

11880 - BUSINESS LIST. Vrisko.gr

• E.P.A. ATTIKIS - • E.P.A. THESSALONIKIS - • E.P.A. THESSALIAS

PAYMENTS TO OTHER COMPANIES

ARAG HELLAS

A.N.E.K.

AEGEAN MOTOR WAY S.A.

• ARGOS S.A.

• EYROPI S.A.

CHAMBER OF LARISSA

BRINK'S SECURITY SERVICES S.A.

CHAMBER OF KORINTHIA

• BMW AUSTRIA BANK GMBH • BFS • FIREN • IATA BSP • IATA CASS • SERFIN

• SFS HELLAS FINANCE CONSUMER • VOLKSWAGEN BANK (VW, AUDI)

PROFESSIONAL CHAMBER OF THESSALONIKI

AVON COSMETICS (2)

CONSIGMENT DEPOSITS AND LOANS FUND

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HELLENIC TELECOMMUNICATIONS & POST COMMISSION

GREENPEACE - Donations

G4S SECURE SOLUTIONS S.A.

G4S TELEMATIX

HELLAS POWER S.A.

HELLENIC CHAMBER OF HOTELS

HELLENIC ECONOMIC CHAMBER

HELLENIC NATIONAL CADASTRE

HELLENIC SOCIETY FOR THE PROTECTION OF INTELLECTUAL PROPERTY (AEPI)

EMPORIKI RENT

EVIMA GROUP

FGA BANK GMBH & FGA CAPITAL HELLAS

GOOD YEAR

GREEK YELLOW PAGES

GREEN–GREEK ENVIRONMENTAL & ENERGY NETWORK SA

CREDICOM CONSUMER FINANCE

EMPORIKI CREDITCOM BANK S.A.

DEMCO INSURANCE LIMITED

ELASTRAK S.A.

ELPEDISON EMPORIKI S.A.

E.L.P.A. (AUTOMOBILE AND TOURING CLUB OF GREECE)

e-Pass ATTIKI ODOS

ENERGA S.A

ΕΤΗΝΙΚΙ LEASING, ETHNIKI AUTORENT

ELTREKKA S.A

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INNOVIEW

PHARMASERVE LILLY

NEA ODOS S.A

MERCEDES BENZ HELLAS S.A.

MTEL

INDUSTRIAL PROPERTY ORGANISATION

B. KAFKAS S.A.

MICHELEN TIRES

PRAKTIKER HELLAS S.A.

PIRELLI TIRES

REVMAena (Greek electricity supplier)

RILKEN S.A.

SPARTAN SECURITY

TEC HELLAS Ltd

Multichoice - NOVA

NATIONAL SECURITIES

PA.SO.K.

PLAISIO COMPUTERS

PROFESSIONAL CHAMBER OF ATHENS

PAPAKI.GR

PROTERGIA S.A.

TEE - Payback Rate

PROTERGIA AGIOS NIKOLAOS

MOTOR INSURERS' BUREAU

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UNION OF HELLENIC CHAMBERS

TEO S.A.

WESTERN UNION - WORLDBRIDGE

VERBUND AUSTRIAN POWER TRAIDING ENERGA HELLAS S.A.

WATT AND VOLT S.A. (Retail - Business)

TIRESIAS S.A.

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Share Sale Order

(Choices: LIMIT/MARKET/ATO/ATC)

Outstanding Order (Purchase-Sale) Status

Information of share portofolio (with NBG)

Share Allocation

Share Portofolio Statement

Mutual Funds Portfolio

Participation in Public Offerings

Share Purchase Order

(Choices: LIMIT/MARKET/ATO/ATC)

INVESTMENTS (1)

i-bank channels

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Multi Debits

i-bank channels

• Information on assigned debtors’ transactional conduct & account activity

• Accounts receivable monitoring

• Search for related documents

• Communication with accounts monitoring officers

• e- mail communication with our services

i-bank channels

electronic - FILES TRANSFER (Ethnofiles)

i-bank channels

STANDING ORDERS

e-Factoring Services

Schedule future payments by Standing Order entry

Cancel of Standing Order

Information on standing order status

Enquiry information about Standing Orders

Ethnofiles service enables the exchange of electronic files, under a predefined format, between the

Bank and its business clientele. Ethnofiles service enables business users to carry out multiple

transactions via Internet Banking, while being able to tune the available options to specific

requirements. This service is specifically designed for when the exchanged files contain a large

number of entries or for specific requirements or for particular transaction types that are not

available in the Internet Banking menu.

Direct debit of business associates' accounts via Internet Banking.

(electronic file, standing order of business associates signed in NBG Branch).

Status of Business Associates' Standing Orders

Information about Debit Orders (for business associates)

i-bank channels

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1. Cancellation option follows instructions and time limits mentioned to the "Help" of each transaction.

2. With option for deferred transaction

3. Amounts up to €900 to :

Albania, Armenia, Bulgraria, Georgia, India, Moldova, Ukraine, Pakistan, Rumania, Russia, Phillipines

i-bank channels

Chequebook Order

Chequebook Order Status

Application for i-code (for Internet Banking users, non residents)

Notes:

APPLICATIONS

Chequebook Order Journal (review chequebook applications & number of cheques supplied)

Application for Credit Card issuance

Application for Phone banking User ID (for Internet Banking users)

Issuance of Virtual Card