Nathan SmithAlyssa CoopersonChris PattersonTom Barnyock

History

Milton S. Hershey 1907- Hersheypark was

founded Built for workers of

Hershey’s Chocolate Factory as a place for recreation and leisure

Garden, Baseball diamond, and Ballroom

Added Carousel in 1927

Facility Information

Hershey Entertainment & ResortsTheme Park

65 rides and attractions 3 Show Theaters 9 Water rides 12 Roller Coasters 110 Acres 1 Full Service Restaurant

Target Audience Women, age 25-54, with children

Facility Information

Facility CostProprietary Information

Facility CapacityNo exact numberOver 25 million rides given a year- 2011

Maintenance

Inspect vehicles, track, and water quality Preventative

NDT- Non-Destructive Testing Routine

Inspect rides daily, weekly, monthly, & yearly Hershey Nursery Sanitation

Challenges

Small Time FrameOverhaul (Mid-

November to March)

Training Team Members

Concessions

In-HouseJ Vending

Good Features

Risk Management Severe Weather

Protocol Loss Prevention

Profits- Milton Hershey School School for

underprivileged kids ADA Accessible &

Program AT&T Cell Phone Tower

Good Features

FlexibilityShoulder SeasonsWellness WalkKisses Regatta (CMN)5K, 10K, Bike RaceMath, Science, & Marketing Days

Family Oriented Focused on Safety

Negative Features

Hills EVERYWHERETiny Water ParkNot enough indoor attractions

Going Green

Pepsi Dream Machines

Recycling Converting to LED

lights Light Sensors Recycle water from

Water Attractions Variable Lift Drive

(VLD)

Improving

Laura and Alex:Learn more from Guest FeedbackEducate people on Theme Park Etiquette

Team:Make ride wheelchair accessibleMore themed areas or branding with

HersheyPark Expansion- Confidential

Government Regulations

Department of AgricultureRidesASTM (American Society for Testing and

Materials)F 24

Department of HealthWater quality

Third Party AuditsLifeguards and Rides

Fun Facts

“Ladybug”- Only ride built in house

Oldest Ride Carrousel- 41 years old 66 horses

Most common injuries: Slip and fall in the midway Running into water

structures

QUESTIONS??

Sources: Laura Woodburn

Director of Ride Operations

Alex Zulli Manager of Ride

Operations www.hersheypark.com