Natalie Hall4765 Rainbow Blvd., Westwood, KS 66205913-226-6146 hallnatalie@me.com

Qualifications• Effective and persuasive in working with the public• Possesses excellent organizational abilities• Resourceful and creative problem-solver• Works effectively under deadlines• Able to work independently and as a team member

ExperienceDigital Sales LeadBarneS & noBLe BookStoreJanuary 2015—PresentSell digital products and services, including eBooks and NOOK readers and tablets. Provide technical advice and assistance. Demonstrate product features to the customers.

Head CashierBarneS & noBLe BookStoreNovember 2014—January 2015Provided excellent customer service to customers while they made their purchases. Led and trained other cashiers in transaction functions. Assisted in opening and closing registers each day, authorized returns and exchanges and audited receipts.

Music SellerBarneS & noBLe BookStoreOctober 2013—November 2014Sold a wide selection of music CDs and television and movie DVDs. Worked efficiently to complete daily and weekly projects. In addition, sold yearly Barnes & Noble memberships to guests.

Senior registered Client Service associateMorgan StanLeyNovember 1999—September 2013Series 7 licensed. Expanded range of investment product expertise. Worked with two of Morgan Stanley’s biggest revenue-producing Wealth Advisors in the United States. Duties included organizing and implementing client appreciation events, assisting in handling a large number of client calls and requests on a daily basis, high-trading volume, assisted in handling initial public offerings, opening new accounts, assistance in settling estates, maintaining accounts and completing a variety of client account overviews, capturing prominent clients and accounts. Acted as a liaison between the Wealth Advisor and the client. Managed client, prospect and project database and files. Experienced in Microsoft Excel, Microsoft Word, and Microsoft Outlook.

Sales assistantMorgan StanLeyJuly 1998—November 1999Main responsibilities included answering a variety of non-trade related questions regarding account activity, sending out correspondence, new account paperwork, account filing, setting up client appointments, liaison between the financial advisor and branch office management.

Natalie Hall4765 Rainbow Blvd., Westwood, KS 66205913-226-6146 hallnatalie@me.com

Experience continued

assistant to the PrincipaltHe MCkeLLar grouP InC. (A fund-raising, coaching and special events firm for nonprofit and political organizations.)August 1994—July 1998Assisted with the organization and execution of fund-raising events. Worked with a small team to research, organize and implement the Negro Leagues Baseball Museum Grand Opening Gala in November 1997; Swope Parkway Health Center’s Annual Events featuring General Colin Powell in April 1997, Irv Hockaday in April 1996 and Lady Margaret Thatcher in April 1995; the Children’s Therapeutic Learning Center’s 50th Anniversary Gala in June 1997; and the Bob Dole for President fund-raiser in January 1996. Office operation support included client, project and vendor file maintenance. Worked directly with all vendors. Wrote and mailed correspondence to clients. Accounting experience included invoicing and expensing all clients and maintaining company financials. Public relations, event planning and media coordination were developed and implemented for the Seton Center and the Teel Institute.

Co-chairperson for Bistate yard Sign DistributionyeS! on unIon StatIon CaMPaIgnAugust 1996—November 1996Organized and implemented the yard sign distribution for the bistate initiative to restore Union Station and create Science City. 15,000 yard signs were placed throughout the metropolitan area. This was accomplished by setting up phone banks, direct mail solicitations, Union Station tour pick up events and working with the Kansas City Museum.

Office/Reservationist AssistantkanSaS CIty MuSeuM January 1994—August 1994Provided assistance to public relations, development and administrative staff by performing a variety of duties ranging from preparing the daily deposit to assisting with mailings. Worked very effectively with the reservationist in completing school confirmations and acquiring knowledge of all Museum programming. Worked as a volunteer for various special events at the Museum; September through December 1993. In August 1992, sold membership packages to visitors at the Museum’s robotic dinosaur exhibit, Dino-Mania.

BooksellerBarneS & noBLe BookStore August 1994—July 1998Provided customer assistance with selection of books, magazines, music, etc. Worked with the Community Relations Coordinator in assisting with a variety of special events in the bookstore, such as book signings, storytelling sessions and costume character demonstrations.

EducationBachelor of Arts—Political ScienceKansas State University, Manhattan, Kan.

ReferencesAvailable upon request.