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Natalia Turcan 1234 Pennsylvania Ave Apt 2Miami Beach 33139

* Cell (954)-248-0430 * sandic.natalia@gmail.com

________________________________________________________________________________ OBJECTIVE

To obtain a position where I can utilize my experience and friendly personality to ensure customer satisfaction.

SUMMARY OF QUALIFICATIONS • Excellent interpersonal skills, verbal communications and ability to work well with

others, in both supervisory and support staff roles • Goal oriented, highly enthusiastic and energetic • Have a professional manner with an emphasis on hospitality and guest service • Accustomed to working in fast-paced environments with the ability to think quickly and

successfully handle difficult clients • Possess a good team spirit, deadline orientated and have a passion for providing the

highest standards of hospitality and service to guests • Extensive knowledge of consumer psychology • Proficient in Microsoft Office, Excel, Power Point and Outlook • Languages: Romanian (native), Russian (native), Ukrainian and English

PROFESSIONAL EXPERIENCE June 2008 – May 2014 *Sales Associate at “Oriflame” • Evaluated and assisted in selling practices with artistry and in-store staff • Evaluated performance on a regular basis • Supervised training of each store seasonally and advanced a team of efficient artists • Coordinated with internal store staff and executive level store management • Reviewed productivity reports & weekly numbers May 2010 – June 2013 *Advisor and Sales Associate at “Herbalife” • Consulted every customer for identification of their needs • Established the healthy food regimen with the addition of supplements nutritive • Evaluated periodically changes that occur at each customer • Supervising the team built • Provided monthly reports to establish personal efficiency • Bookkeeping and maintained sales and order records • Handled various cosmetics supplies, unpacked or shipped inventory and ensured fresh samples

are always available on the counter or readily available for distribution

September 2009 – February 2011 *Sales Associate and Representative at “Sabon” • Owner and management at the online store https://www.facebook.com/SabonMoldova • Individual consulting in choosing the matching products • Ordering products and delivering them to customers • Develop trusting relationships with consumers and consulting for satisfying their needs by

Sabon services • Establishing long-term relationships with customers

August 2014 – April 2015 *Social Media Manager at BADD (Bikers Against Drunk Drivers) • Listen, respond, ask questions and engage with the audience • Convert fans/followers into customers • Create and manage promotions as Free Patch campaigns • Strong skills of interaction and forming trusted relationships with people • Ability to quickly recognize individual needs of people

EDUCATION • National School of Political and Administrative Studies (SNSPA), Faculty of Communication and

Public Relations - Degree in Sociology and Psychology • THE ROMANIAN INSTITUTE of Integrative Psychotherapy - couple and family therapy • The Psychological Educational Center “Psychology PROF” - life strategy for the women. The joy and

the art to be yourself.