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1 NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO James J. Bolds [email protected]

NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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Page 1: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NAR Task Force Process Team Progress Report

April 24, 2013 Kansas City, MO

James J. Bolds [email protected]

Page 2: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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PROCESS TEAM

26 members of the Process Team

Two new members –Micheal Henigan, AASTCO –Donald Prince, McKenzie Valve

Overview of Progress

No Conference Calls this period Thanks to individual contributions

Page 3: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NAR Website

Path: www.nar.aar.com Download the NAR Logo Reference Material

– Past Presentations from all four Teams NAR Statistics Procedures Team Rosters

– Email – Phone numbers

Page 4: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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Active Dockets

NP-2005.2: Rail Industry NAR Reduction Contact Network (RINRCN)

NP-2008.1: Root Cause Analysis

(RCA) Failures for gaskets, o-rings & leaks

NP-2008.2: Process Map for AAR Form QA-7.X

Page 5: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NP-2005.2 - Rail Industry NAR Reduction Contact Network

PHASE I: NAR Contact Network Web Interface

OBJECTIVE:

Improve the communication between all parties: Carriers, Shippers, Owners, Builders, BOE, FRA, etc.

Improve the RCA process.

Page 6: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NP-2005.2 - Rail Industry HAZMAT NAR Reduction Contact Network

Important Points to Remember

“I am unsure WHO at my company should join” Limit the number of participants per organization to realize the

intended efficiency of the Contact Network . Rule of thumb -- have only people join that are involved in NAR

root cause analyses. Include Personnel who can readily work toward NAR reduction.

When determining what “Group” to select Some participants are not properly choosing the correct group in

the “Specify Group” window. Contacts in Correct Groups have been “cleaned up” by members.

Use [email protected] to comment or ask questions.

One hundred and thirteen (113) people are participating in the

Contact Network.

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www.nar.aar.com

Click on the CONTACT NETWORK to access the database

Page 8: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NP-2005.2 - Rail Industry NAR Reduction Contact Network

Phase I – Participation by Groups Contacts Correct Incorrect AAR 3 3 0 BOE 5 5 0 FRA 2 2 -- Other 6 4 2 RailCar Builder 1 1 0 Supplier 2 2 0 RailCar Owner/Lessor 12 9 3 Rail Carrier 49 49 0 RAC 3 3 0 Sec de Comm y Trans 0 -- -- Shipper 30 30 0 Transport Canada 0 -- -- Total 113

Increase of 12 from October, 2012

Page 9: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NP-2005.2 - Rail Industry HAZMAT NAR Reduction Contact Network

PHASE III: NAR Data Secure Access. Option 1 – Manual Access.

User have access to his company data only.

Option 2 - Develop a “data push service.” Email notification of NAR events.

User provided his company data only.

Start working on PHASE III during next 6 months.

Page 10: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NP-2008.1 - Root Cause Analysis (RCA)

Some RCA Methodology 5 Whys -- Kemira Tap Root -- Kemira Fishbone Diagram -- NOVA Chem Causal Tree -- NOVA Chem

Google any of these for a quick

education

Page 11: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NP-2008.1 - Root Cause Analysis (RCA)

NOVA Chemical Approach No particular software utilized Identify the Problem (NAR, etc.) Identify cross functional team or

stakeholders (Car Owner/Lessor, etc), Brainstorm potential root causes Plot brainstorm ideas on a Fishbone

(Cause/Effect) diagram Ask the 5 WHY's of each root cause --

Who, What, Where, When, & How.

Page 12: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NP-2008.1 - Root Cause Analysis (RCA)

NOVA Chemical Approach (cont’d) Document action items throughout the

process Identify Root Cause(s) Make Corrective Actions Management of Change documentation Document actions throughout process Final Report Distribution for continuous

learning to internal /external customers

Page 13: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NP-2008.2 - Process Map for AAR Forms QA-7.X

Use the Quality Assurance Nonconformance Reporting system to develop a Process Map/Procedure for Valve, Fitting, Gasket, O-ring failures.

See Chapter 7 of AAR QA Standards, M-1003. Form QA-7.1 – Nonconformance Report Form QA-7.2 – Nonconformance Response Report Form QA-7.3 – Nonconformance Response Evaluation Report Figure 7.4 – Process Map for Nonconformance Reporting

No progress on this docket since October.

Page 14: NAR Task Force Process Team Progress Reportttci.aar.com/pdfs/process-4-24-13.pdf · 2019-10-17 · NAR Task Force Process Team Progress Report April 24, 2013 Kansas City, MO . James

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NEW PRODUCT PRESENTATION

Sure Torque Manway Gasket

Bill Blevins - Engineering Manager – Parker Hannifin

Phil Langley – Sales Manager – Lewis-Goetz – Member Process Team